Sennheiser DW Office Phone Manual

Sennheiser DW Office / DW Pro1 / DW Pro2 Set up information.
What should be in the box:
Base station
Headset (DW Office)
Headband & Ear Loop (DW Office)
Headset on fixed headband (DW
Pro1 and DW Pro2)
Power plug
Connection cable (with
Green tag on)
Connect the power cable to the base
station (round port under Yellow sticker
on the base station) and then connect the
plug into the mains power plug on the
wall.
Telephone’s with dedicated headset port
The connecting cable with the green
Sticker on one end needs to be
plugged into the Phone port
on the base station (green in colour)
and the other end plugs
into the headset
port on the telephone.

Telephones with no headset ports
The connecting cable with
the green sticker on one end
needs to be plugged into the
Phone port on the base station
(green in colour).
Then unplug the curly cable
on the receiver of your telephone
and plug the other end of the
connecting cable into the
receiver port on the telephone.
Then plug your curly receiver cable into the Handset port (grey in colour) on
the base station.
Base station settings:
On the back of the headset cube (base station) there is a switch with A, B
and C on it
 A will be the correct switch for most telephones
 B is very rarely used
 C is for Cisco telephones (If not using a EHS cable or lifter)
 Microphone volume should always be between 4 and 5
 There are 6 little white dipswitches at the bottom on the back of the base
station.
At this point these should all be in the UP position
Charging the headset
You will need to place the headset
on the base station (it will connect where
the 2 little metal pins are on the headset).
When the headset is fully charged there
will be 4 little white lights on the bottom
of the front of the base station.

To activate the headset when
off the base station you will
need to press the S button on
the earpiece, this will activate
a blue light on the base station.
A speaker key or dedicated headset
button on the telephone key pad will
now act as the answer / end call button.
There is a little black switch on the end of headset
earpiece this controls the volume of the headset by
moving it up and down. If you press the switch in
it will mute the headset and a red light will appear
on the base station. You need to make sure it is
not muted so the light on the base station is blue
If you have any problems during or after setting the headset up,
please do not hesitate to contact Danielle or Leah on 01618306818
and we will be happy to talk you through any problems.