
SECTION 3 – Warranty
SHADOWSPEC umbrellas are produced with the greatest care and meet the strictest quality standards.
THE SHADOWSPEC WARRANTY
Unicrest Group Ltd guarantees that Shadowspec umbrellas that are installed in accordance with our guidelines will be free of
defects in materials and workmanship for the period of time as set out and specified in the table below:
• Damage caused by an accident, negligence, storm, wind, accumulation of water or snow, incorrect installation, not following
the maintenance instructions, incorrect use or natural ageing and fading.
• Damage caused by exposure to hazardous atmospheric situations due to industry or a high slat level.
• Small colour variations between the fabric and the colour samples and between the components and profiles, which are
caused by the manufacturing process.
• Damage to a third party.
• Repair costs by a third party.
To avoid possible wind damage, it is recommended that your SU3 umbrella be closed in wind gusts exceeding 20km/h. This is
subject to the umbrella being sufficiently anchored.
This warranty does protect against the umbrella canopy fabric becoming unserviceable due to strength loss from normal usage
and exposure conditions.
The foregoing sets out the extent of this guarantee.
Unicrest Group Ltd shall not otherwise be liable or responsible for any direct, indirect, incidental or consequential damage,
costs or losses of any kind arising out of or in connection with the umbrella or components or for any delay by Unicrest Group
Ltd or the component manufacturer in undertaking repairs or replacement under this guarantee.
Except as expressly provided herein, all other warranties, representations, conditions, undertakings, rights, duties or liabilities,
whether arising by implication of law or otherwise, are hereby expressly excluded.
If you need to make a warranty claim, please contact Unicrest Group Ltd directly or via the agent you purchased through.
New Zealand
Ph: 0800 144 155
Email: info@shadowspec.co.nz
www.shadowspec.co.nz
Australia
Ph: 1800 144 155
Email: info@shadowspec.com.au
www.shadowspec.com.au
USA
Ph: 844 888 5577
Email: info@shadowspec.com
www.shadowspec.com
*’Fabric’ warranty relates to the umbrella fabric canopy. Protection Cover warranty is 2 years for all models
Please note:
In the case of commercial applications, the guarantee shall be a period of 2 years or the above specified period (whichever is the
lesser) from the date of the invoice.
The obligation of Unicrest Group Ltd under this guarantee is limited to faulty manufacturing, defective materials and mechanical
failure when the umbrella has been used and cared for appropriately from the date of invoice. If an umbrella is repaired under
guarantee the guarantee period will not be extended.
Unicrest Group Ltd shall, at its sole discretion, determine whether repair or replacement is appropriate.
This warranty does not cover the following:
www.shadowspec.com
dowspec SU3
Shadowspec SU3
3 Years
Shadowspec SU6 5 Years
Umbrella Fabric Umbrella Frame
Shadowspec SU2 2 Years 4 Years
Shadowspec SU3 2 Years 2 Years
Shadowspec SU4 5 Years 3 Years
Shadowspec SU10 5 Years 3 Years
Shadowspec Serenity™ 10 Years 6 Years
Shadowspec Unity™ 10 Years 6 Years
Model