
Fault Suggested Soluons
The lights are not turning on when tesng • Double check that there is power at the mains
• Double check the Main Spar cable is plugged into the
LED Light
• Inspect all the connecons starng at connecon
point 1 all the way to 4
• Double Check Polarity on all connecons
The lights are not turning on aer previously
working
• Double check there is power at the mains
• Inspect all the connecons starng at connecon
point 1 all the way to 4
• Check for corrosion on connecon points
Not all lights are working (Shadowspec Unity) • Inspect the relevant connecons, starng with the
connecons closest to the light.
Connued issues • Failing the above, remove the LED Lens cover on the
Shadowhub and inspec the internal connecon to the
LED PCBA
Troubleshoong & Install Tips
Warranty and Aer Sales Support
• The obligaon of Shadowspec under this warranty is limited to faulty manufacturing, defecve materials,
and faulty parts for a period of 12 months. If any parts are replaced under warranty, the warranty period
will not be extended. Shadowspec shall, at its sole discreon, determine whether repair or replacement is
appropriate.
• This warranty does not cover the following:
• Damage caused by an accident, negligence, storm, wind, accumulaon of water or snow, or caused by an act
of God, incorrect installaon.
• Damage caused by exposure to hazardous atmospheric situaons due to industry or a high slat level.
• Damage by a third party.
• Repair by a third party.
• This warranty does NOT cover lightning damage, or any damage caused by power surges from the mains
supply. The foregoing sets out the extent of this warranty.
• Shadowspec shall not otherwise be liable or responsible for any direct, indirect, incidental, or consequenal
damage, costs or losses of any kind arising out of or in connecon with your umbrella or components
or for any delay by Shadowspec or the component manufacturer in undertaking repairs or replacement
under this warranty. Except as expressly provided herein, all other warranes, representaons, condions,
undertakings, rights, dues, or liabilies, whether arising by implicaon of law or otherwise, are hereby
expressly excluded.
• If you need to enquire about a warranty claim, please either contact Shadowspec direct or the sales agent
you purchased your product from.