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SECTION 2 – Umbrella Care and Maintenance
Regular care and maintenance of your umbrella is essential.
The following points will assist in keeping it looking smart and clean while also ensuring its
ongoing performance and reliability.
• Always place the Protection Cover over the umbrella when not in use.
•Close and cover your umbrella in adverse conditions, this includes rain, snow, hail and high wind.
•Take care when opening or closing the umbrella, always check for obstacles first
(ie: trees, ladders, furniture, people).
• Umbrella should never be left stored/collapsed for long periods while wet. Always ensure that
the fabric is thoroughly dried before storing or closing for long periods of time.
•Any early signs of mould or mildew must be removed immediately.
•Umbrella canopy is removable and fully washable. Clean fabric using cold or warm water and
mild natural soap. Always rinse thoroughly and leave to dry in the open air – do not put in
clothes dryer.
•
Never clean any part of the umbrella with a corrosive/abrasive product or a high pressure hose.
•Never use waterproofing or cleaning sprays on umbrella fabric without seeking appropriate
advice first.
•All moving parts on the umbrella are best maintained with an annual application of dry
lubricator, such as dry contact silicon spray.
FABRIC CLEANING INSTRUCTIONS:
SHADOWSPEC Umbrella canopies are manufactured from some of the most durable and
state-of-the-art marine fabrics and threads available, including Sunbrella and
Dickson-Constant acrylic fabrics, along with other proven high-performance, UV stable
materials. SHADOWSPEC Umbrella canopies should be cleaned regularly before dirt is
allowed to accumulate and become embedded in the fabric. The fabric canopy can be
cleaned without being removed from the frame, however, the canopy can be completely
removed from the frame if preferred. Simply brush off any loose dirt or particles, hose
down and clean with a mild soap in lukewarm water (no more than 37° C.) Rinse
thoroughly to remove soap. Allow fabric to air dry. Do not use heavy detergents.
For stubborn stains, ‘303’ Fabric Cleaner is recommended although as with any cleaner,
it is advisable to trial a small area of the fabric first to ensure no adverse effect or
discolouration occurs. Following cleaning it is also then advisable to re-treat the fabric
with a water repellency application again. We recommend ‘303’ Protectant for this
purpose.
When washing or cleaning, DO NOT SUBJECT TO EXCESSIVE HEAT as the fabric will shrink.
DO NOT STEAM PRESS OR DRY IN ELECTRIC OR GAS DRYERS, but allow air to dry. In cases
where the umbrella is taken down and stored during the winter season, the canopy should
be cleaned, allowed to air dry, and stored in a dry, well ventilated area. A Protection Cover
should be used at all times when umbrella is not in use to ensure the longest serviceable life.
SECTION 3 – Warranty
SHADOWSPEC umbrellas are produced with the greatest care and meet the strictest quality standards.
THE SHADOWSPEC WARRANTY
Unicrest Group Ltd guarantees that Shadowspec umbrellas that are installed in accordance with our guidelines will be free of
Please note:
The obligation of Unicrest Group Ltd under this guarantee is limited to faulty manufacturing, defective materials and mechanical
*’Fabric’ warranty relates to the umbrella fabric canopy. Protection Cover warranty is 2 years for all models
In the case of commercial applications, the guarantee shall be a period of 2 years or the above specified period (whichever is the
lesser)from the date of the invoice.
failure when the umbrella has been used and cared for appropriately from the date of invoice. If an umbrella is repaired under
guarantee the guarantee period will not be extended.
Unicrest Group Ltd shall, at its sole discretion, determine whether repair or replacement is appropriate.
This warranty does not cover the following:
• Damage caused by an accident, negligence, storm, wind, accumulation of water or snow, incorrect installation, not following
the maintenance instructions, incorrect use or natural ageing and fading.
• Damage caused by exposure to hazardous atmospheric situations due to industry or a high slat level.
•
caused by the manufacturing process.
• Damage to a third party.
• Repair costs by a third party.
To avoid possible wind damage, it is recommended that your SU4 umbrella be closed in wind gusts exceeding 40km/h. This is
subject to the umbrella being sufficiently anchored.
This warranty does protect against the umbrella canopy fabric becoming unserviceable due to strength loss from normal usage
and exposure conditions.
The foregoing sets out the extent of this guarantee.
Unicrest Group Ltd shall not otherwise be liable or responsible for any direct, indirect, incidental or consequential damage,
costs or losses of any kind arising out of or in connection with the umbrella or components or for any delay by Unicrest Group
Ltd or the component manufacturer in undertaking repairs or replacement under this guarantee.
Except as expressly provided herein, all other warranties, representations, conditions, undertakings, rights, duties or liabilities,
whether arising by implication of law or otherwise, are hereby expressly excluded.
If you need to make a warranty claim, please contact Unicrest Group Ltd directly or via the agent you purchased through.
Umbrella Fabric Umbrella Frame
Shadowspec SU3 2 Years 2 Years
Shadowspec SU2 2 Years 4 Years
Shadowspec SU4 3 Years 3Years
Shadowspec SU6 5 Years 5Years
Shadowspec SU7 5 Years 5Years
Shadowspec SU8 5 Years
Shadowspec SU10 5 Years
3 Years
3 Years
New Zealand
Ph: 0800 144 155
Email: info@shadowspec.co.nz
www.shadowspec.co.nz
Australia
Ph: 1800 144 155
Email: info@shadowspec.com.au
www.shadowspec.com.au
USA
Ph: 844 888 5577
Email: info@shadowspec.com
www.shadowspec.com