Sharp AQUOS Crystal User manual

SHARP AQUOS Crystal
User Guide

TOC i
Table of Contents
Introduction....................................................................................................................................................1
About the User Guide............................................................................................................................1
Before Using Your Phone.............................................................................................................1
Descriptions in the User Guide.....................................................................................................1
Screenshots and Key Labels ........................................................................................................1
Other Notations.............................................................................................................................1
Get Started....................................................................................................................................................2
Parts and Functions..............................................................................................................................2
Phone Layout................................................................................................................................2
Keys..............................................................................................................................................4
Direct Wave Receiver ...........................................................................................................................4
SIM Card...............................................................................................................................................5
Handling SIM Card........................................................................................................................5
Insert SIM Card.............................................................................................................................5
Phone Memory/SD Card.......................................................................................................................7
Insert SD Card ..............................................................................................................................8
Unmount SD Card.........................................................................................................................9
Remove SD Card........................................................................................................................11
Format SD Card..........................................................................................................................12
Charge the Battery..............................................................................................................................15
Turn Your Phone On and Off..............................................................................................................18
Use the Touchscreen..........................................................................................................................19
Activate Your Phone ...........................................................................................................................23
Complete the Setup Screens..............................................................................................................24
Basic Operations.........................................................................................................................................27
Basics..................................................................................................................................................27
Home Screen and Applications (Apps) List ................................................................................27
Select Options and Navigate Screens........................................................................................28
Menu Operations ........................................................................................................................28
Phone Settings Menu..................................................................................................................29
Portrait and Landscape Screen Orientation................................................................................30
Capture Screenshots ..................................................................................................................31

TOC ii
Applications.........................................................................................................................................32
Launch Applications....................................................................................................................32
Apps List .....................................................................................................................................33
Phone Number....................................................................................................................................37
Silent Mode/Airplane Mode.................................................................................................................38
Silent Mode.................................................................................................................................38
Airplane Mode.............................................................................................................................40
Enter Text............................................................................................................................................42
Touchscreen Keyboards.............................................................................................................42
Google Keyboard........................................................................................................................42
Swype .........................................................................................................................................45
Google Voice Typing...................................................................................................................48
Tips for Editing Text....................................................................................................................49
Google Account...................................................................................................................................51
Create a Google Account............................................................................................................51
Sign In to Your Google Account..................................................................................................57
Google Play Store...............................................................................................................................60
Find and Install an App...............................................................................................................61
Request a Refund for a Paid App...............................................................................................63
Update an App............................................................................................................................63
Uninstall an App..........................................................................................................................67
Get Help with Google Play..........................................................................................................69
Lock and Unlock Your Screen ............................................................................................................71
Update Your Phone.............................................................................................................................72
Update Your Phone Software.....................................................................................................72
Your Phone Interface..................................................................................................................................80
Home Screen Basics...........................................................................................................................80
Home Screen Layout..................................................................................................................80
Status Bar ...........................................................................................................................................81
Notifications Window...........................................................................................................................85
Customize the Home Screen..............................................................................................................87
Change the Wallpaper ................................................................................................................87
Add Shortcuts to the Home Screen ............................................................................................88
Add Widgets to the Home Screen ..............................................................................................89
Add Folders to the Home Screen................................................................................................91

TOC iii
Phone App...................................................................................................................................................93
Place and Answer Calls......................................................................................................................93
Call Using the Phone Dialer........................................................................................................93
Answer Phone Calls....................................................................................................................96
In-Call Screen Layout and Operations........................................................................................99
Place Calls from Contacts/Call History.............................................................................................101
Place a Call from Contacts .......................................................................................................101
Call from Call History................................................................................................................103
Optional Services..............................................................................................................................105
Voicemail Setup........................................................................................................................105
Visual Voicemail........................................................................................................................107
Set Up Visual Voicemail............................................................................................................107
Review Visual Voicemail...........................................................................................................108
Listen to Multiple Voicemail Messages.....................................................................................109
Visual Voicemail Options ..........................................................................................................110
Configure Visual Voicemail Settings.........................................................................................111
Caller ID Blocking .....................................................................................................................114
Call Waiting...............................................................................................................................114
Conference Calling ...................................................................................................................116
Call Forwarding.........................................................................................................................117
Access Call Settings .........................................................................................................................118
Contacts............................................................................................................................................120
Add a Contact ...........................................................................................................................120
Check Contacts.........................................................................................................................124
Contacts Screen Layout............................................................................................................125
Edit a Contact............................................................................................................................126
Delete a Contact .......................................................................................................................127
Share a Contact........................................................................................................................129
Import Contacts.................................................................................................................................131
Back Up Contacts .............................................................................................................................133
Messaging and Internet.............................................................................................................................137
Text and Multimedia Messaging.......................................................................................................137
Send a Text Message...............................................................................................................137
Send a Multimedia Message (MMS).........................................................................................139
Save and Resume a Draft Message.........................................................................................145

TOC iv
New Messages Notification.......................................................................................................147
Manage Message Conversations .............................................................................................147
Text and MMS Options .............................................................................................................159
Create and Send Gmail ....................................................................................................................160
Create and Send a Gmail Message..........................................................................................161
Check Received Gmail Messages....................................................................................................163
Open New Gmail Messages .....................................................................................................163
Open Gmail Messages .............................................................................................................164
Manage Gmail Messages .................................................................................................................166
Use Gmail Labels......................................................................................................................166
Archive Gmail Threads .............................................................................................................167
Mute Gmail Threads .................................................................................................................168
Delete Gmail Threads...............................................................................................................169
Search Gmail Messages...........................................................................................................170
Report Spam or Phishing Gmail ...............................................................................................172
Add Another Google (Gmail) Account ......................................................................................173
Switching between Gmail Accounts..........................................................................................175
Email .................................................................................................................................................177
Set Up an Email Account..........................................................................................................177
Add an Email Account...............................................................................................................177
Add an Exchange ActiveSync Account.....................................................................................181
Compose and Send Email........................................................................................................183
Open New Email Messages......................................................................................................185
Open Email Messages..............................................................................................................186
Delete an Email Account...........................................................................................................188
Manage Your Email Inbox.........................................................................................................190
Data Services General Information (4G LTE and 3G Networks)......................................................191
4G LTE......................................................................................................................................191
Your User Name .......................................................................................................................192
Data Connection Status and Indicators ....................................................................................194
Browser.............................................................................................................................................194
Use the Browser .......................................................................................................................194
Add a Bookmark .......................................................................................................................195
View Browser History................................................................................................................197
Use Tabs...................................................................................................................................198

TOC v
Browser Settings.......................................................................................................................205
Camera and Video ....................................................................................................................................208
Take Pictures and Record Videos ....................................................................................................208
Take a Picture...........................................................................................................................208
Viewfinder Screen.....................................................................................................................210
Record Videos ..........................................................................................................................211
Video Shooting Screen .............................................................................................................214
View Pictures and Videos Using Gallery...........................................................................................215
View Pictures and Videos.........................................................................................................215
Edit Pictures......................................................................................................................................216
Share Pictures and Videos ...............................................................................................................220
Send Pictures or Videos by Email or Gmail..............................................................................220
Send a Picture or Video by Multimedia Message.....................................................................221
Send Pictures or Videos Using Bluetooth®...............................................................................223
Share Pictures and Videos on Facebook .................................................................................224
Share Pictures on Picasa..........................................................................................................226
Share Videos on YouTube........................................................................................................227
Camera Settings ...............................................................................................................................228
Switch Camera Mode................................................................................................................229
Set Camera Functions ..............................................................................................................231
Useful Features.........................................................................................................................................233
NASCAR MOBILE.............................................................................................................................233
Navigation .........................................................................................................................................233
Google Maps.............................................................................................................................234
Scout.........................................................................................................................................236
Hangouts...........................................................................................................................................237
Google Search..................................................................................................................................239
Use Google Search...................................................................................................................240
Use Google Voice Search.........................................................................................................241
Calculator..........................................................................................................................................242
Calendar............................................................................................................................................243
Add an Event to the Calendar...................................................................................................244
View Calendar Events...............................................................................................................246
Sync Calendars.........................................................................................................................248
Synchronize an Exchange ActiveSync Calendar......................................................................249

TOC vi
Clock .................................................................................................................................................250
Set Alarms.................................................................................................................................251
Additional Clock Features.........................................................................................................253
Twitter ...............................................................................................................................................255
Install the Twitter App on Your Phone ......................................................................................255
Tweet on Twitter .......................................................................................................................255
Facebook ..........................................................................................................................................256
Install the Facebook App on Your Phone .................................................................................256
Use Facebook...........................................................................................................................258
YouTube............................................................................................................................................259
View YouTube Videos...............................................................................................................259
Post a Video to YouTube..........................................................................................................260
Google Play Music App.....................................................................................................................262
Play Music with Google Play.....................................................................................................262
Google Play Music Screen Layout............................................................................................263
Create Playlists in Google Play Music......................................................................................265
Google Wallet....................................................................................................................................267
OfficeSuite.........................................................................................................................................267
Clip Now............................................................................................................................................269
Connectivity...............................................................................................................................................273
Connections Optimizer......................................................................................................................273
Connect to a Computer via USB.......................................................................................................275
Wi-Fi..................................................................................................................................................280
Turn Wi-Fi On and Connect to a Wireless Network..................................................................280
Wi-Fi Settings............................................................................................................................282
Disconnect Wi-Fi.......................................................................................................................285
Wi-Fi Direct ...............................................................................................................................287
Mobile Hotspot..................................................................................................................................290
Tethering...........................................................................................................................................292
Bluetooth®.........................................................................................................................................294
Bluetooth®Information..............................................................................................................294
Enable the Bluetooth®Feature .................................................................................................294
Pair Bluetooth®Devices............................................................................................................296
Connect to a Paired Bluetooth®Device....................................................................................298
Send Information Using Bluetooth®..........................................................................................300

TOC vii
Receive Data via Bluetooth®.....................................................................................................302
View Your Phone’s Screen on Other Devices ..................................................................................303
Settings .....................................................................................................................................................306
Basic Settings ...................................................................................................................................306
TTY Mode .................................................................................................................................308
Wi-Fi Calling Settings........................................................................................................................310
Wi-Fi Settings Menu..........................................................................................................................313
Bluetooth®Settings ...........................................................................................................................318
Call Settings......................................................................................................................................320
Data Usage Settings.........................................................................................................................322
More Settings....................................................................................................................................324
Airplane Mode Setting.......................................................................................................................326
Default SMS App Settings ................................................................................................................327
Tethering & Portable Hotspot Settings..............................................................................................328
Virtual Private Networks (VPN).........................................................................................................329
Prepare Your Phone for VPN Connection ................................................................................330
Set Up Secure Credential Storage ...........................................................................................330
Add a VPN Connection.............................................................................................................332
Connect to or Disconnect from a VPN......................................................................................335
Mobile Networks Settings .................................................................................................................338
Cell Broadcasts Settings...................................................................................................................339
Harman/Kardon Audio Settings ........................................................................................................340
Sound Settings..................................................................................................................................342
Display Settings ................................................................................................................................344
Clip Now Settings..............................................................................................................................346
Storage Settings................................................................................................................................347
USB Connection Settings .................................................................................................................349
Battery Settings.................................................................................................................................349
Apps Settings....................................................................................................................................350
Location Services Settings................................................................................................................352
Security Settings...............................................................................................................................355
Lock Screen Settings................................................................................................................364
Language & Input Settings................................................................................................................374
Backup & Reset ................................................................................................................................376
Accounts ...........................................................................................................................................380

TOC viii
Date & Time Settings........................................................................................................................383
Accessibility Settings.........................................................................................................................384
Printing..............................................................................................................................................386
Activate This Device..........................................................................................................................387
System Updates................................................................................................................................389
About Phone .....................................................................................................................................390
Copyright Information........................................................................................................................392
For Assistance ..........................................................................................................................................395
Troubleshooting ................................................................................................................................395
Specifications....................................................................................................................................397
Index..........................................................................................................................................................399

Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this
guide to get the most out of your phone.
Before Using Your Phone
Read “Get Started”and “Important Information Booklet”thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone’s home screen, which is displayed by touching .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. The status bar and keys displayed
at the bottom of the display are omitted from screenshots where unrequired in explanations. Key labels in
the user guide are simplified for description purposes and differ from your phone’s display.
Other Notations
In the user guide, the phone may be referred to either as “phone,”“device,”or “handset.”microSD™,
microSDHC™or microSDXC™card is referred to as an “SD Card,” “memory card,” or “storage card.”

Get Started 2
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Cautions Handling Your Phone
Touchscreen: Your phone uses liquid crystal in its display. When wearing polarized sunglasses and
depending on the angle, the screen may appear dark or distorted.
Do not put a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on
the display.
Charger/Accessory Jack: Inserting an accessory into the incorrect jack may damage the phone.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features.
Part
Description
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.

Get Started 3
Receiver
Lets you hear the other party’s voice during a call. For details on the
receiver, see Direct Wave Receiver.
Back Key
Lets you return to the previous screen, or close a dialog box, options
menu, the notifications window, or onscreen keyboard (for keyboard,
changes to ). Drag or swipe up to open Assistant/Google.
Home Key
Returns you to the home screen. Drag or swipe up to open
Assistant/Google.
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-
touch access to all of your features and applications.
Recent Apps Key
Displays recently-used applications. Drag or swipe up to open
Assistant/Google.
LED
Displays a phone notification, charging status, or alert.
Light Sensor
Detects ambient light level.
Camera
Lets you take pictures and videos.
Charger/Accessory Jack
Allows you to connect the AC adapter or the USB cable (included).
Mic (Recorder Mic)
Captures ambient sounds while recording videos.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Battery Cover
Accesses SIM card and SD card.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Mic
Talk to other party through this.

Get Started 4
Keys
The following illustration outlines your phone’s keys.
Part
Description
Power Key
Lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
Volume Up/Down Keys
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Direct Wave Receiver
The phone is equipped with a “Direct Wave Receiver” which transmits sound by vibrating the display
area. You can call without needing to worry about where to place your phone although there is no hole in
the receiver. We recommend the following usage for better hearing.
Hold the Phone to Your Ear
Hold the receiver so that it covers your ear as much as possible and blocks out surrounding noise for
clearer sound. Adjust the position of the phone up, down, left or right to suit your hearing and the
surrounding environment.
Direct Wave Receiver Cautions
Do not put a sticker, sheet, etc. on the display. The other party’s voice may become hard to hear.

Get Started 5
●Make sure not to cover the mic with your finger etc. when you talk on the phone.
●When an earphone (commercially available) is connected to the phone, sound is from the
earphone instead of the Direct Wave Receiver.
●How well sound can be heard differs with each individual.
●How well sound can be heard depends on the surrounding environment.
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling SIM Card
Keep the following in mind when handling a SIM card.
●Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
●Always keep the IC chip clean.
●Wipe clean with a dry, soft cloth.
●Avoid applying labels. May damage SIM card.
●See instructions included with SIM card for handling.
●SIM card is the property of the company.
●SIM card is replaceable (at cost) in case of loss/damage.
●Return SIM card to the company when cancelling subscription.
●Returned SIM cards are recycled for environmental purposes.
●Note that SIM card specifications and performance may change without notice.
●It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
●Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost/stolen. For details, contact your wireless service provider's customer service.
●Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
If your phone has become warm, insert after it has cooled. May cause burns.

Get Started 6
Note: Your phone’s SIM card should be preinstalled.
1. Remove the battery cover.
Lift where marked ○(indent) and create a gap between the battery cover and the phone.
Continue by sliding your finger completely around the phone under the battery cover to
remove.
2. Insert SIM card in SIM card slot.
Insert gently being careful of SIM card orientation (notch/(gold) IC chip facing downward).
Note: To remove the SIM card, lightly press in and release. After the SIM card pops out, pull it out gently
without bending.

Get Started 7
3. Attach the battery cover.
Press firmly where marked ○so there are no gaps. Be careful not to press excessively and
damage the battery cover.
Phone Memory/SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 128 GB. Some cards may not operate properly with your phone.
The phone’s memory is also available for storing data such as system data, apps, and captured
pictures/videos.
SD Card Cautions
Content saved in phone memory/SD card: Content stored in the phone’s memory/SD card may be
altered/lost due to accidents, malfunctions, repairs, phone replacement, or other handling. Back up
important information regularly. The company is not responsible for damages from stored information
that is altered/lost.
Reading/Writing Data: Never power off while reading or writing data.
SD cards used on other mobile phones: A message indicating there is app data on the SD card
may appear if the SD card was used on another mobile phone (a device prior to model upgrade, etc.).
First transfer the data on the SD card to your phone with the following steps to use the data.
Drag the status bar down and open the notifications window > Follow the instructions in the
message.
If there are folders and files with the same names in phone memory as on the SD card, a
prompt appears for whether to overwrite folders/files. Use adequate caution, as overwritten
data in phone memory cannot be restored.
Battery Level: A low battery charge may prevent reading/writing to the SD card.
Phone memory: By default, pictures, videos, and other media files captured on your phone are
saved in phone memory. Applications (third-party) you download may indicate that files are saved to
an SD card, however, they are saved to your phone’s memory.

Get Started 8
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
If your phone has become warm, insert after it has cooled. May cause burns.
1. Remove the battery cover.
Lift where marked ○(indent) and create a gap between the battery cover and the phone.
Continue by sliding your finger completely around the phone under the battery cover to
remove.
2. Insert SD card.
Insert SD card gently all the way in without bending and with terminals facing downward.

Get Started 9
3. Attach the battery cover.
Press firmly where marked ○so there are no gaps. Be careful not to press excessively and
damage the battery cover.
Unmount SD Card
Always unmount the SD card before removing it from your phone.
1. From home, touch > Settings .

Get Started 10
2. Touch Storage.
3. Touch Unmount SD card.

Get Started 11
4. Touch OK.
The menu option name changes from Unmount SD card to Mount SD card. The card is now
unmounted.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
If your phone has become warm, remove after it has cooled. May cause burns.
1. Remove the battery cover.