Shfl Deck mate blackjack User manual

Service Manual

DECK MATE

®

Single and Double Deck Card Shuffler

Confi ential

Printe in the Unite States of America

No part of this publication may be repro uce or istribute in any form or by

any means, without the prior written permission of SHFL entertainment, Inc.

Material in the SHFL entertainment, Inc. Deck Mate® Service Manual may inclu e technical inaccuracies, typographical

an /or other ina vertent errors. Changes may be ma e to or incorporate into this material perio ically; however,

pen ing such changes, information containe in this catalog may be inaccurate or out of ate.

SHFL entertainment, Inc. may make improvements an /or changes in the manual’s materials or the pro uct an

services escribe herein at any time without notice.

The information containe herein is provi e “AS IS” without any warranty of any kin . In no event shall SHFL

entertainment, Inc. be liable for any amages whatsoever arising out of or connecte with use of this manual or the use

or reliance upon any material containe in or accesse from this manual.

A itionally, please note that all pro ucts may not be approve for use in all areas. Please check with your local account

representative for specific information about which pro ucts are approve for your in ivi ual juris iction.

SHFL entertainment, Inc.

1106 Palms Airport Drive

Las Vegas, Neva a 89119

Confi ential

Revision History

May 5, 2008 -- Original Version

October 9, 2012 -- Format Up ate to All Sections

Confi ential

General Safety Guidelines

The DECK MATE

®

single an ouble eck shuffler has ventilation slots in or er

to allow air to circulate through the shuffler to prevent overheating. Be certain

that these ventilation slots are always kept open an free of any ebris or

blockage. You shoul be certain that the shuffler is connecte to a groun e

outlet when in use.

The shuffler which you receive is equippe with a power cor which is

appropriate for use in the U.S. In the event you are plugging the shuffler into a

power outlet in other countries, please check the requirements of the country in

which you are locate to ensure that the power cor meets the country’s

requirements. At a minimum the power cor s that you use with the shufflers

must meet the following requirements: .5 amps, 100-240 volts.

When working on the shuffler you shoul use a anti-static evice such as a wrist

strap which is properly groun e . The shufflers come equippe with a battery.

You shoul be careful that the battery is properly installe an if replace ,

replace with a battery of at least equal or equivalent type. Failure to follow

these instructions may cause the battery to explo e. When isposing of the

batteries, o so in accor ance with the battery manufacturer’s instructions.

In or er to help ensure the proper operation of the shuffler, you shoul avoi

any liqui spills or the intro uction of any other foreign objects into the

shuffler. Such an intro uction coul cause fire, electrical shocks or other

significant malfunctions.

When operating the shuffler, be sure all covers are properly in place an only

operate the shuffler in accor ance with the operating instructions. You shoul

not make any a justments to the controls on the shuffler except in accor ance

with the proce ures set forth in this manual. When turning the shuffler on an

off, please o so in a eliberate manner an try to avoi oing so in rapi

succession.

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Table of Contents

1.0 Machine Characteristics ................................................................................... 1

2.0 Principle of peration ...................................................................................... 3

Principle of Operation...............................................................................................3

Game Application......................................................................................................4

3.0 Machine Description/Switch Locations ........................................................... 5

4.0 peration ......................................................................................................... 7

Start Up an Dealing Proce ures ............................................................................7

4.0 peration ......................................................................................................... 8

Car Jam Recovery Proce ures................................................................................8

5.0 Setup Procedures and Adjustments ................................................................ 9

Entering the Setup Menu..........................................................................................9

Selecting Game/Number of Decks ..........................................................................9

Changing the Number of Car s ..............................................................................9

Total Cycles................................................................................................................9

Setting Time an Date ..............................................................................................9

Passwor Entry ........................................................................................................10

Automatic Setup......................................................................................................11

See RNG..................................................................................................................11

Delay After Platform Drop......................................................................................11

Resetting Shuffle Cycles .........................................................................................12

Resetting History Log .............................................................................................12

Resetting Serial Number.........................................................................................12

6.0 Service Menu .................................................................................................. 13

Service Menu............................................................................................................13

Software Version .....................................................................................................13

Cleaning Mo e.........................................................................................................13

Sensors .....................................................................................................................13

Downloa to PC.......................................................................................................14

Platform Position Test ............................................................................................14

Gripper Position Test ..............................................................................................14

Spee Up Motor Test ..............................................................................................14

Pick-Off Motor Test .................................................................................................14

7.0 Cleaning and Preventative Maintenance ....................................................... 15

8.0 Mechanical Setup and Adjustments ............................................................... 17

Platform Maintenance.............................................................................................17

Platform Level Check ..............................................................................................17

Leveling the Platform..............................................................................................17

Test for Broken #4 PCPS Harness..........................................................................17

Brake Roller Assembly A justment .......................................................................18

9.0 Troubleshooting ............................................................................................ 19

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1

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1.0 Machine Characteristics

DECK MATE

®

Shuffler Specifications

Power Requirements: 100-240 VAC 50-60 HZ

.5 AMP

Dimensions: 11.5” x 6.6” x 10.8”

(129.2cm x 168cm x 27.4cm)

Weight: 17 lb (7.7kg)

Shuffle Time: Single Deck: 30-40 secon s

Double Deck: 80-90 secon s

2

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3

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2.0 Principle of peration

Principle of peration

The DECK MATE

®

single an ouble eck car shuffler shuffles one or two ecks

of 52 car s. Two sets of car s are require (usually ifferent color ecks) for

game play. While one is in play, the other is being shuffle .

Up to four car s can be a e or subtracte from the total number of car s,

i.e., 52 +/- 4 car s or 104 +/- 4 car s.

The car s are counte as they are shuffle in. The shuffle is aborte if the

number of car s counte is ifferent than the number of car s selecte .

At the beginning of each cycle, the ran om number generator assigns a

compartment location within a vertical rack to each car of the un-shuffle

eck. The car s are loa e into a fee er. As the car s are fee ing in (from the

bottom of the eck), the program executes the outcomes etermine by the

RNG. A moveable platform positions the car s in the shuffling compartment to

the correct location. A set of grippers will grip the car s at that location an the

platform will move own creating a gap for the next car to be inserte .

When all the car s are inserte , the platform raises the shuffle eck to be use

by the ealer.

4

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Game Application

The DECK MATE® shuffler is use on car games requiring one or two ecks of

car s ealt by han .

Application examples:

Single an Double Deck Blackjack

Specialty Games (such as Triple Shot Bonus™)

Poker Room Games

5

Confi ential

3.0 Machine Description/Switch Locations

Switches and Sensors

Module

#1

Module

#2

Name

Description

Plug

#

D3

D6

D21+D24

D7

D23+SW2

D22+SW1

D5

D8

D9+D22

D7

D23

ENC Encoder

GHS Gripper Home Sensor

PCPS Platform Card Present

COST Card Out Transmitter Sensor

COSR Card Out Receiver

CIST Card In Transmitter

CISR Card In Receiving

DHS Door Home Sensor

FCPS Feeder Card Present Sensor

GCPS Gripper Card Present Sensor

CDS Card Drop Sensor

PHS Platform Home Sensor

ALS Red Button Switch

SS Green Button Switch

1

3

4

5

6

7

8

9

10

12

13

26

27

28

Motors

Name Description

Module

#1

Module

#2

Plug

#

POM Pick Off Motor

SUM Speed Up Motor

GM Gripper Motor

PM Platform Motor

M2

M1

M2 19

20

23

24

6

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7

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4.0 peration

Start Up and Dealing Procedures

Plug the power cor into a 110V/60Hz or 220V/50Hz outlet. Turn the power

switch at the shuffler to the ON position. The DECK MATE

®

shuffler will perform

system initialization. If there are car s left in the machine it will expose them

an present instructions regar ing car removal.

Base on the number of ecks an the number of car s selecte , the VFD

(Vacuum Fluorescent Display) message panel will show one of these messages:

The ealer will loa the car s into the fee er compartment. After the car s are

loa e , the shuffle begins automatically. The message panel will isplay:

When the shuffle is complete the message panel will isplay:

When the secon eck is place into the fee er the oor automatically opens

an raises the shuffle eck to be ealt. To close the game or to change both

ecks at the same time, press the GREEN button to unloa the last shuffle

car s.

For the poker room mo el, the GREEN button must be presse to activate the

oor opening to gain access to the fee er area.

When the GREEN button is presse , the oor opens an the message panel will

isplay:

When the car s are loa e , the oor will close an the message panel will

isplay:

Load Cards. Single Deck

(52 Cards)

Shuffling . . . .

Single Deck (52 cards)

Shuffle Complete

Load Cards or Push Green

Load Cards. Poker

(52 Cards)

Shuffling . . . .

Poker (52 cards)

Load Cards. Double Deck

(104 Cards)

8

Confi ential

4.0 peration

The shuffle will start automatically.

When the shuffle is complete, the message panel will isplay:

Press the GREEN button to open the oor. Loa the un-shuffle eck then

remove the shuffle eck, in that or er. When the shuffle eck is remove

from the platform, the shuffler oor will imme iately close.

Card Jam Recovery Procedures

The DECK MATE® shuffler has built in automatic jam recovery features to eal

with certain types of car jams.

If manual interaction is require , remove the car s from the fee er si e only.

Follow the instructions on the message panel to remove car s from the shuffle

si e.

Shuffle Complete

Push Green button

9

Confi ential

5.0 Setup Procedures and Adjustments

Entering the Setup Menu

To enter the Setup menu, hol own the RED button an turn power on. Hol

the button own until the message panel isplays “Setup Menu”. Release the

RED button.

Note: To move through the menu items, press the GREEN button. To change

the menu item or to execute commands, press the RED button.

Selecting Game/Number of Decks

This menu option allows the operator to select the number of ecks to be

playe an the game operating mo e for the shuffler. Options are: Single Deck,

Double Deck an Poker. Press the RED button to toggle through the selections.

Press the GREEN button to save the selection.

Changing the Number of Cards

The number of car s option allows the operator to select a specific number of

car s to be playe in a eck. As many as four car s can be a e or subtracte

from the total number of car s, i.e., 52 +/- 4 car s or 104 +/- 4 car s.

To change the number of car s, press the RED button until the esire number

is isplaye . Press the GREEN button to a vance to the next menu item.

Total Cycles

This menu item allows you to view the total number of shuffle cycles ma e on

the shuffler since it was last reset. The cycle count cannot be change here.

Setting Time and Date

This menu isplays the Time an allows a new time to be entere . The time is

isplaye in a 24-hour format, also known as ‘Military Time’.

Press the RED button to move the cursor to the left, one character at a time.

Select Game. Red Btn

Single Deck

Select # Cards. Red Btn

Single Deck (52 Cards)

Total Cycles

xxxxxx

10

Confi ential

5.0 Setup Procedures and Adjustments

Press the GREEN button to change the character.

Return the cursor to the far right, after the changes have been ma e an press

the GREEN button.

The secon s entry must reflect a number from ‘00’ to ’59’ or the new time

entry will not be save .

The next message isplays the Date an allows a new ate to be entere . The

ate isplay format is MM:DD:YY.

Press the RED button to move the cursor to the left, one character at a time.

Press the GREEN button to change the character.

Return the cursor to the far right, after the changes have been ma e an press

the GREEN button.

The cursor must be returne to the far right or the new ate entry will not be

save .

Password Entry

All options following the Passwor entry isplay require entry of a passwor . If

the correct passwor is not entere , changes ma e will not be save .

The message panel will isplay:

To enter the passwor , press the RED button to a vance the cursor to the

esire character an press the GREEN button to change the value of the

characters.

After entering the correct passwor , return the cursor to the far right an press

the GREEN button. Failing to return the cursor will not allow the passwor to be

accepte .

Enter Password

xxxxx_

Set Date:

Set Date: MM:DD:YY_

Set Time:

Set Time: HH:MM:SS_

11

Confi ential

5.0 Setup Procedures and Adjustments

Automatic Setup

Use this menu item to automatically calibrate the platform an gripper settings

for the specific car type an size to be shuffle .

The message panel will alternate between the following isplays:

To start, press the RED button. You will be prompte to loa the correct

number of car s, as previously selecte . Place the car s in the fee er

compartment.

The shuffler will automatically begin the setup operation.

When these alternating messages appear, the Setup is complete. Press the

GREEN button to raise the platform in or er to obtain the car s an to move to

the next menu option.

Seed RNG

This menu allows you to manually re-see the ran om number generator. Push

the RED button to access the function, then press the GREEN button four times.

Delay After Platform Drop

This setting a justs the elay time in millisecon s (msec) between the time the

platform is lowere an the gap is create to when the next car is inserte .

The message panel will isplay:

The elay shoul be set to the highest setting without causing elay to the

game. The elay can be set from 0 to 500 msec, in 100 msec increments.

Setup Complete

Grip: 224, Plat: 200

Automatic Setup

To Start Push RED Automatic Setup

Gripper 209, Platform 216

Performing Auto Setup

Load 52 Cards

Setup Complete

Push GREEN Button

Delay After Plt. Drop

100

12

Confi ential

5.0 Setup Procedures and Adjustments

Resetting Shuffle Cycles

This menu item shows you the total number of cycles on the shuffler since the

previous reset an allows you to reset the cycle count to 0. Press the RED

button to reset. Press the GREEN button to a vance to the next menu item.

Resetting History Log

Press the GREEN button to a vance to the Reset History Log isplay.

Press the RED button to reset all ata store in the history log to ate.

IMPORTANT: Resetting this log will permanently erase all store ata.

Resetting Serial Number

Press the GREEN button to a vance to the Serial Number menu item. The

message panel will isplay the serial number currently entere in the shuffler’s

memory.

To change the number, press the RED button to a vance the cursor an press

the GREEN button to change the igits.

Return the cursor to the far right after all changes have been ma e. Press the

GREEN button to save the entry.

The cursor must be returne to the far right or you will not be able to save the

new number entry.

IMPORTANT: The serial number shoul only be change to match the

serial number stampe insi e of the platform compartment.

To exit the Setup menu, turn off the power to the shuffler.

Reset History Logs

Reset Cycles

005924

Serial Number:

100705

13

Confi ential

6.0 Service Menu

Service Menu

To enter the Service Mo e, turn the power switch on while pressing the GREEN

button own until the message panel isplays:

Press the GREEN button to step through each Service Menu item.

Software Version

This message will in icate the current version of installe software.

Cleaning Mode

Pressing the RED button in Cleaning Mo e activates the pick-off an spee -up

motors at a low spee with increase torque to allow for han cleaning of the

rollers. Pressing the RED button will cycle from FWD to STOP to REV to STOP.

Press the GREEN button to a vance to the next menu item.

Sensors

This mo e i entifies the on/off state of the switch an sensor inputs.

Service Menu

Deck Mate 1.11

Position Sensor/Switch Normal State I/O Module 1 I/O Module 2

1 CIS 0 D9+D22

2 COS 0 D8

3 FCPS 0 D7

4

PCPS

0

D5

5 PHS 1 D7

6 GHS 1 D3

7 GCPS 0 D21+D24

8 DHS 1 D6

9 CDS 0 D23

Sensors:

000 011 010

Cleaning Mode

SHFL DECK MATE BLACKJACK User manual

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