SHFL DECK MATE BLACKJACK User manual

Service Manual
DECK MATE
®
Single and Double Deck Card Shuffler

© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
Confi ential
© 2003-2008 SHFL entertainment, Inc. All Rights Reserve
Printe in the Unite States of America
No part of this publication may be repro uce or istribute in any form or by
any means, without the prior written permission of SHFL entertainment, Inc.
Material in the SHFL entertainment, Inc. Deck Mate® Service Manual may inclu e technical inaccuracies, typographical
an /or other ina vertent errors. Changes may be ma e to or incorporate into this material perio ically; however,
pen ing such changes, information containe in this catalog may be inaccurate or out of ate.
SHFL entertainment, Inc. may make improvements an /or changes in the manual’s materials or the pro uct an
services escribe herein at any time without notice.
The information containe herein is provi e “AS IS” without any warranty of any kin . In no event shall SHFL
entertainment, Inc. be liable for any amages whatsoever arising out of or connecte with use of this manual or the use
or reliance upon any material containe in or accesse from this manual.
A itionally, please note that all pro ucts may not be approve for use in all areas. Please check with your local account
representative for specific information about which pro ucts are approve for your in ivi ual juris iction.
SHFL entertainment, Inc.
1106 Palms Airport Drive
Las Vegas, Neva a 89119

© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
Confi ential
Revision History
May 5, 2008 -- Original Version
October 9, 2012 -- Format Up ate to All Sections

© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
Confi ential
General Safety Guidelines
The DECK MATE
®
single an ouble eck shuffler has ventilation slots in or er
to allow air to circulate through the shuffler to prevent overheating. Be certain
that these ventilation slots are always kept open an free of any ebris or
blockage. You shoul be certain that the shuffler is connecte to a groun e
outlet when in use.
The shuffler which you receive is equippe with a power cor which is
appropriate for use in the U.S. In the event you are plugging the shuffler into a
power outlet in other countries, please check the requirements of the country in
which you are locate to ensure that the power cor meets the country’s
requirements. At a minimum the power cor s that you use with the shufflers
must meet the following requirements: .5 amps, 100-240 volts.
When working on the shuffler you shoul use a anti-static evice such as a wrist
strap which is properly groun e . The shufflers come equippe with a battery.
You shoul be careful that the battery is properly installe an if replace ,
replace with a battery of at least equal or equivalent type. Failure to follow
these instructions may cause the battery to explo e. When isposing of the
batteries, o so in accor ance with the battery manufacturer’s instructions.
In or er to help ensure the proper operation of the shuffler, you shoul avoi
any liqui spills or the intro uction of any other foreign objects into the
shuffler. Such an intro uction coul cause fire, electrical shocks or other
significant malfunctions.
When operating the shuffler, be sure all covers are properly in place an only
operate the shuffler in accor ance with the operating instructions. You shoul
not make any a justments to the controls on the shuffler except in accor ance
with the proce ures set forth in this manual. When turning the shuffler on an
off, please o so in a eliberate manner an try to avoi oing so in rapi
succession.

© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
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© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
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Table of Contents
1.0 Machine Characteristics ................................................................................... 1
2.0 Principle of peration ...................................................................................... 3
Principle of Operation...............................................................................................3
Game Application......................................................................................................4
3.0 Machine Description/Switch Locations ........................................................... 5
4.0 peration ......................................................................................................... 7
Start Up an Dealing Proce ures ............................................................................7
4.0 peration ......................................................................................................... 8
Car Jam Recovery Proce ures................................................................................8
5.0 Setup Procedures and Adjustments ................................................................ 9
Entering the Setup Menu..........................................................................................9
Selecting Game/Number of Decks ..........................................................................9
Changing the Number of Car s ..............................................................................9
Total Cycles................................................................................................................9
Setting Time an Date ..............................................................................................9
Passwor Entry ........................................................................................................10
Automatic Setup......................................................................................................11
See RNG..................................................................................................................11
Delay After Platform Drop......................................................................................11
Resetting Shuffle Cycles .........................................................................................12
Resetting History Log .............................................................................................12
Resetting Serial Number.........................................................................................12
6.0 Service Menu .................................................................................................. 13
Service Menu............................................................................................................13
Software Version .....................................................................................................13
Cleaning Mo e.........................................................................................................13
Sensors .....................................................................................................................13
Downloa to PC.......................................................................................................14
Platform Position Test ............................................................................................14
Gripper Position Test ..............................................................................................14
Spee Up Motor Test ..............................................................................................14
Pick-Off Motor Test .................................................................................................14
7.0 Cleaning and Preventative Maintenance ....................................................... 15
8.0 Mechanical Setup and Adjustments ............................................................... 17
Platform Maintenance.............................................................................................17
Platform Level Check ..............................................................................................17
Leveling the Platform..............................................................................................17
Test for Broken #4 PCPS Harness..........................................................................17
Brake Roller Assembly A justment .......................................................................18
9.0 Troubleshooting ............................................................................................ 19

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© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
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1.0 Machine Characteristics
DECK MATE
®
Shuffler Specifications
Power Requirements: 100-240 VAC 50-60 HZ
.5 AMP
Dimensions: 11.5” x 6.6” x 10.8”
(129.2cm x 168cm x 27.4cm)
Weight: 17 lb (7.7kg)
Shuffle Time: Single Deck: 30-40 secon s
Double Deck: 80-90 secon s

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© 2012 SHFL entertainment, Inc. Deck Mate® Service Manual 20121009
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2.0 Principle of peration
Principle of peration
The DECK MATE
®
single an ouble eck car shuffler shuffles one or two ecks
of 52 car s. Two sets of car s are require (usually ifferent color ecks) for
game play. While one is in play, the other is being shuffle .
Up to four car s can be a e or subtracte from the total number of car s,
i.e., 52 +/- 4 car s or 104 +/- 4 car s.
The car s are counte as they are shuffle in. The shuffle is aborte if the
number of car s counte is ifferent than the number of car s selecte .
At the beginning of each cycle, the ran om number generator assigns a
compartment location within a vertical rack to each car of the un-shuffle
eck. The car s are loa e into a fee er. As the car s are fee ing in (from the
bottom of the eck), the program executes the outcomes etermine by the
RNG. A moveable platform positions the car s in the shuffling compartment to
the correct location. A set of grippers will grip the car s at that location an the
platform will move own creating a gap for the next car to be inserte .
When all the car s are inserte , the platform raises the shuffle eck to be use
by the ealer.