SHFL MD2 CR User manual

MD2
®
CR Multi-Deck Card Shuffler
Service Manual

© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
Confi ential
© 2006-2012 SHFL entertainment, Inc. All Rights Reserved
M 2® , SHFL, SHFL entertainment and associated logos and designs, and
other marks referenced herein are owned by SHFL entertainment, Inc. in the
United States and elsewhere. Trademark and trademark registration
symbols refer to U.S. and U.S. Patent and Trademark Office registration.
Printed in the United States of America
No part of this publication may be reproduced or distributed in any form or
by any means, without the prior written permission of SHFL entertainment,
Inc.
Material in the SHFL entertainment, Inc. MD2® CR Multi-Deck Car Shuffler Service Manual may inclu e
technical inaccuracies, typographical an /or other ina vertent errors. Changes may be ma e to or
incorporate into this material perio ically; however, pen ing such changes, information containe in this
catalog may be inaccurate or out of ate.
SHFL entertainment, Inc. may make improvements an /or changes in the manual’s materials or the pro uct
an services escribe herein at any time without notice.
The information containe herein is provi e “AS IS” without any warranty of any kin . In no event shall SHFL
entertainment, Inc. be liable for any amages whatsoever arising out of or connecte with use of this manual
or the use or reliance upon any material containe in or accesse from this manual.
A itionally, please note that all pro ucts may not be approve for use in all areas. Please check with your
local account representative for specific information about which pro ucts are approve for your in ivi ual
juris iction.
SHFL entertainment, Inc.
1106 Palms Airport rive
Las Vegas, Nevada 89119

© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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Revision History
April 29, 2010 – Revision of ‘A justing the Brake Roller Assembly’; Page 57
June 15, 2010 – A e “Clean LEDs” to Preventive Maintenance; Page 51
October 19, 2010 – A e F1174 Camera Focusing Instructions; Pages 65-66
Mo ifie Troubleshooting Section; Pages 61-68
August 19, 2011 -- Font Revision; All Sections
December 7, 2011 -- Mo ifie DIP Switch Diagram; Page 16
October 15, 2012 -- Format Up ate to All Sections

© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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TABLE OF CONTENTS
REVISION HISTORY.................................................................................. 1
GENERAL SAFETY GUIDELINES ............................................................. 1
1.0 MACHINE CHARACTERISTICS....................................................... 2
2.0 PRINCIPLES OF OPERATION......................................................... 4
Principles of Operation ......................................................................................................4
Car Learning .....................................................................................................................4
Car Tuning ........................................................................................................................4
Game Application ...............................................................................................................5
3.0 OPERATING PROCEDURES........................................................... 6
Start Up an Dealing Proce ures.......................................................................................6
Count Mismatch..................................................................................................................7
Car Jam Recovery Proce ures..........................................................................................8
4.0 SETUP PROCEDURES AND ADJUSTMENTS................................ 9
General ................................................................................................................................9
Total Cycles.........................................................................................................................9
Time.....................................................................................................................................9
Date .....................................................................................................................................9
Car Recognition Function ..............................................................................................10
Passwor ...........................................................................................................................10
Automatic Setup ...............................................................................................................10
Resetting Shuffle Cycles...................................................................................................11
Resetting History Log.......................................................................................................11
Selecting Car Type..........................................................................................................12
Set Unloa ing Delay .........................................................................................................12
Set Platform Delay ............................................................................................................13
See RNG...........................................................................................................................13
Resetting Serial Number ..................................................................................................14
Tuning Car Types ...........................................................................................................14
Network Options...............................................................................................................14
Exiting Setup Menu...........................................................................................................15
Boar DIP Switches an EPROM .......................................................................................16
5.0 SHUFFLER WEB PAGES............................................................... 18
Integrate Web Pages.......................................................................................................18
Connecting to the MD2® CR Shuffler..............................................................................18
MD2® CR Shuffler an Laptop/PC Configuration...........................................................18
Shuffler Setup ...................................................................................................................18
Computer Setup................................................................................................................18
Web Browser Login ...........................................................................................................20
About Web Page................................................................................................................22
Shuffler Configuration Web Page ....................................................................................23
Deck Library Web Page.....................................................................................................24
History Web Page..............................................................................................................27
Network Configuration Web Page ...................................................................................28
Current Network ...............................................................................................................28
Options for use on a DHCP Network:..............................................................................28
Startup Network................................................................................................................28
Options for use on a Static Network: ..............................................................................29

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Startup Network................................................................................................................29
Network Integration .........................................................................................................29
Car ID Web Page .............................................................................................................31
Car ID - Deck Calibration ...............................................................................................31
Car ID – Images ..............................................................................................................32
Car ID – Errors ................................................................................................................34
Restore Configuration Web Page.....................................................................................35
Restart Device Web Page..................................................................................................36
Logout ...............................................................................................................................36
General v. A ministrator Passwor - Functional Differences........................................36
6.0 CARD LEARNING AND TUNING PROCEDURES......................... 38
Deck Library Calibration, Installation an Tuning .........................................................38
Deck Library Calibration ..................................................................................................38
Deck Library Installation ..................................................................................................38
Deck Manager ...................................................................................................................38
New Library File Creation.................................................................................................40
Deck Calibration ...............................................................................................................41
To Mo ify Car Image Geometry ....................................................................................43
Downloa ing Car Deck Information to the Shuffler ....................................................45
Car Tuning ......................................................................................................................46
Deck Library Tuning Proce ure .......................................................................................46
7.0 MACHINE SWITCH LOCATIONS................................................... 49
8.0 SERVICE MENU............................................................................. 50
Entering the Service Menu ...............................................................................................50
Software Version...............................................................................................................50
Cleaning Mo e ..................................................................................................................50
Run with 52 Car s ............................................................................................................50
No Shuffle Mo e ...............................................................................................................51
Step By Step Mo e ............................................................................................................52
Sensors ..............................................................................................................................52
Downloa to PC ................................................................... Error! Bookmark not defined.
Platform Position ..............................................................................................................53
Grippers.............................................................................................................................53
Spee -Up Rollers...............................................................................................................53
Pick-Off Rollers .................................................................................................................54
Fee er Elevator .................................................................................................................54
Gripper Test ......................................................................................................................54
Exiting Service Menu ........................................................................................................55
9.0 CLEANING AND PREVENTIVE MAINTENANCE .......................... 57
10.0 MECHANICAL SETUP AND ADJUSTMENTS ............................... 59
Gripper Shaft En Play A justment .................................................................................59
Centering the Gripper Assembly in the Shuffler Frame.................................................59
Leveling the Grippers to the Platform.............................................................................60
Gripper Belt A justment ..................................................................................................61
A justing the Brake Roller Assembly ..............................................................................61
The “One Revolution Test” ...............................................................................................62
Perform the Auto Setup Proce ure..................................................................................63
Test for Proper Operation ................................................................................................63
Perform the “Lean Test” ...................................................................................................63
Perform the Auto Setup Proce ure..................................................................................64
Test for Proper Operation ................................................................................................65

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A justing Platform Motor Belt Tension...........................................................................65
11.0 TROUBLESHOOTING.................................................................... 67
Will Not Power Up .............................................................................................................67
After Initialization.............................................................................................................67
Will Not Fee Car s ..........................................................................................................68
Pickoff / Fee er ................................................................................................................69
Spee Up ...........................................................................................................................69
Platform / Grippers ..........................................................................................................70
Motor Faults......................................................................................................................71
Sensor & Button Faults .....................................................................................................71
Tuning ...............................................................................................................................72
Car Recognition ..............................................................................................................73
Web Page an PC Connectivity Troubleshooting ...........................................................74
Miscellaneous ...................................................................................................................75
12.0 F1174 CAMERA FOCUSING INSTRUCTIONS............................... 76
A itional Equipment Require ......................................................................................76
Focusing Instructions .......................................................................................................76

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© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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General Safety Gui elines
The MD2® CR Shuffler with Car Recognition has ventilation slots that
allow air to circulate through the shuffler to prevent overheating. These
ventilation slots must always be kept open an free of any ebris or
blockage.
The shuffler is equippe with a power cor appropriate for use in North
America. If the shuffler is being utilize outsi e North America, please
check the requirements of that country to ensure that the power cor
meets its requirements. As a minimum, the power cor use with the
shuffler must meet the following requirements: 0.5 amps, 100-240 volts.
Be certain that the shuffler is connecte to a groun e outlet when in
use. A itionally, when working on the shuffler the technician shoul use
a properly groun e anti-static evice, such as a wrist strap.
To ensure proper operation of the shuffler, avoi any liqui spills or the
intro uction of any foreign objects into the shuffler. Such an intro uction
coul cause fire, electrical shocks or other significant malfunctions.
When operating the shuffler, be sure all covers are properly in place an
only operate the shuffler in accor ance with these operating instructions.
Do not make any a justments to the controls on the shuffler except in
accor ance with the proce ures set forth in this manual. Do not turn the
shuffler on an off in rapi succession – turn it ‘ON’ or ‘OFF’ in a
eliberate manner.

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1.0 Machine Characteristics
Figure 1-1. M 2® CR Shuffler with Card Recognition
Power Requirements: 100-240 VAC 50-60 HZ
1.10/0.5 A
Dimensions: 11.5” x 8.0” x 18.5”
(292 mm x 203 mm x 470 mm)
Weights: 28 lb (12.7 kg)

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© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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2.0 Principles of Operation
Principles of Operation
The MD2® CR multi- eck car shuffler shuffles four, six or eight ecks of
car s. Two sets of car s are require (usually ifferent color ecks) to
utilize the shuffler more effectively for game play: while one set of car s
is in play, the other set is being shuffle . The car recognition function
can be set in the Setup menu of the MD2® CR to rea car s uring the
shuffle. The MD2® CR shuffler can be configure for a number of
stan ar games or any number of car s from 208 to 424, epen ing on
the user setting.
In non-Car Recognition mo e the car s are counte as they are shuffle
in. The shuffle is aborte if the number of car s counte is ifferent from
the number of car s selecte .
In Car Recognition mo e the car ecks are i entifie by optical means
as they are shuffle . The shuffle is aborte if the car s i entifie uring
the shuffle are ifferent from the expecte car s for the selecte game.
(Missing, Extra or Unknown).
At the beginning of each cycle, the ran om number generator (RNG)
assigns a location within a virtual rack for each car of the un-shuffle
eck. The car s are loa e into a Fee er. As the car s are fee ing in
(from the bottom of the eck), the program executes the outcome
etermine by the RNG. A moveable Platform positions the car s in the
shuffling compartment to the correct location. A set of grippers will grip
the car s at that location an the Platform will move own creating a gap
for the next car to be inserte .
When all the car s are inserte , the Platform raises the shuffle eck to
be use by the ealer.
Card Learning
Car learning is the metho by which the MD2® CR shuffler rea s all
in ivi ual car s in a eck of car s an stores images an parameters for
the geometry of the car s (location an size of the suit an rank symbols)
for future optical character recognition.
Card Tuning
Car tuning is the metho by which the optical character recognition
parameters are “fine-tune ” after car learning. The camera an
geometric parameters are a juste base upon manual a ministrator
inputs. Car tuning is necessary for accurate operation of the MD2® CR
shuffler.

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© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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Game Application
The MD2® CR shuffler is use on car games requiring up to eight ecks
of 52 car s ealt from a shoe.
Application examples:
•Blackjack
•Baccarat
•Specialty Games

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3.0 Operating Proce ures
Start Up and ealing Procedures
Passwords
There are two primary passwor levels use in the MD2® CR – the General
passwor an the A ministrator passwor . The General passwor is use
in the Section 4 Setup Proce ures an A justments an in the web pages
of Section 5. The A ministrator passwor is use in the web pages, as
well, an allows access to all web page functionality. Contact SHFL
entertainment, Inc. Engineering to obtain these passwor s.
! CAUTION !
The Fee er rops quickly when power is restore . Make certain no
objects will block its path as it falls.
Plug the power cor into a 110V/60Hz or 220V/50Hz outlet. Turn the
shuffler power switch to the ON position. The shuffler will perform
system initialization. If there are car s left in the machine, it will isplay a
message on the Message Panel to remove the car s.
After all car s are remove , the message panel will isplay:
The message panel will then alternate two isplays which allow the car
eck type to be verifie an accepte or change :
an
Press the GREEN button to accept the currently selecte car type.
Press the RED button to scroll through the available car eck types.
Press the GREEN button to accept the new car eck type.
Initializing MD2…
MD2 Initialized.
RED: Scroll GREEN: Select
1 102 Bee 92 Jumbo Tech Art
Card Type Selection
1 102 Bee 92 Jumbo Tech Art

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The shuffler will efault to the last setup prior to power own. A typical
message panel isplay might rea :
If no change is require , pushing the GREEN button will raise the Fee er
Elevator. A message will be isplaye for loa ing:
The number of car s is base on the number of ecks entere previously.
Loa the correct number of car s an push the GREEN button again. The
Fee er Elevator moves own an the shuffle starts.
When the shuffle is complete, the GREEN button lights up. Push the
GREEN button an the Fee er Elevator comes up. Loa the secon eck
an push the GREEN button again. The shuffle eck will be raise an
the un-shuffle eck lowere . Remove the shuffle eck from the
Platform an procee with the game. The Platform will automatically go
own an the shuffle will start.
If a change is require , push the RED button after power up. Change the
game an number of ecks with the RED button. Select the game an
number of ecks with the GREEN button.
Count Mismatch
If Car Recognition is set ON (see Section 4.0), inclu ing an extra car in
the eck results in an error message. The (M)issing, (U)nknown or e(X)tra
car is i entifie . This is a typical isplay:
Turn power ‘OFF’ to the shuffler. Turn power ‘ON’ again an remove the
eck. Fin an remove the extra car an look for a itional invali car s
(such as Jokers or company logo car s) before restarting the shuffling
proce ure.
Spanish 21 8 Deck
Green: Select Red:Change
BJ/War/Bac 8 Deck
Green:Select Red:Change
Load 416 Cards
Push GREEN button
417 Cards M: 0 U: 0
X: 2D Push RED Button

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© 2012 SHFL entertainment, Inc. MD2® CR Service Manual 20121015
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Card Jam Recovery Procedures
The MD2® CR Shuffler with Car Recognition has built in automatic jam
recovery features to eal with certain types of car jams.
If manual intervention is require to clear the problem, follow the
messages on the message panel. Typical examples might be:
or
Check For Bent Cards Clear Jam. Push RED

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4.0 Setup Proce ures an A justments
General
To enter the Setup Menu, hol own the RED button an turn the
shuffler power ‘ON’. Continue to hol own the RED button until the
message panel isplays “Setup Menu”. Release the RED button at that
time. In general, to move through the menu items, press the GREEN
button. To change the menu item or to execute comman s, press the
RED button.
Total Cycles
This message panel isplays the current total of cycles on the machine
since the last reset. A cycle is efine as the number of complete multi-
eck shuffles.
Time
The message panel isplays the time an allows a new time to be
entere . The time isplaye is base on a 24-hour clock.
Press the RED button to move the cursor to the left, one character at a
time.
Press the GREEN button to change the character.
Return the cursor to the far right after the changes have been ma e an
push the GREEN button to save the setting.
ate
To change the ate, press the RED button to a vance the cursor to the
esire character.
Press the GREEN button to change the character.
Return the cursor to the far right after the changes have been ma e an
push the GREEN button to save the setting.
Set Time:
05:35:39_
Set Date:
01-08-07_
Total Cycles
000012

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Verifying Changes
Always check the values after entry to verify that the changes have been
ma e an save .
Card Recognition Function
The message panel item allows the Car Recognition feature to be set to
either ON or OFF. The message panel will isplay:
Press the RED button to toggle between YES an NO. Press the GREEN
button to select an a vance to the next menu selection.
A passwor is not require to change the Car Recognition option.
Password
The passwor must be entere to inspect or change most shuffler ata.
The message panel will isplay:
To enter the passwor , press the RED button to a vance the cursor to the
esire character, an press the GREEN button to change the value of the
character. After entering the correct passwor , return the cursor to the
far right, an press the GREEN button.
Passwords
There are two primary levels of passwor s, the A ministrator passwor
an a General passwor . Some of the web pages an associate functions
are not available when using the General passwor .
Automatic Setup
This menu item allows calibration of the machine for the type of car s to
be use . One 52 car eck is use . The passwor must have been
previously entere .
Enter Password
00000_
Card Recognition? Yes/No?
YES

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The message panel will isplay:
To begin calibration, push the RED button. The machine will isplay:
Loa the 52 car s an push the GREEN button to start the Automatic
Setup process. When finishe , the message panel will isplay:
Both elevators will rise. Remove the car s from the Platform. The new
gripper an Platform values will now be save . Push the GREEN button to
continue.
Resetting Shuffle Cycles
This menu item isplays the total number of shuffling cycles since the
last reset– an allows resetting the cycles to 0. Press the RED button to
reset.
Resetting History Log
Press the GREEN button to a vance to Reset History Logs.
To reset all available ata in the history log, press the RED button.
Note
Resetting this log will permanently erase the ata currently in the log.
Automatic Setup
To Start Push RED
Auto Setup in Progress
Push GREEN Button
Setup Complete
Push GREEN to Continue
Reset History Logs
Setup Complete
Grip: 277, Plat: 294
Reset Cycles
005714

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Selecting Card Type
The factory-set Car Recognition values are ifferent for every car type.
In or er for the MD2® CR shuffler to accurately recognize the rank an
suit, it must be set to the car type that is currently in use. The passwor
is not require .
The message panel will isplay the first car type. The car type
isplaye will vary, epen ing upon what has been initially loa e or
what ecks have been selecte . This is a typical isplay:
Use the RED button to cycle through the pre-loa e car types. A
maximum of ten car types can be isplaye an selecte . There may be
many more car types recor e in the shuffler’s memory. Ten car types
are selectable from the Deck Library web page (see Section 5.0). The
esign philosophy is that stan ar car types shoul be easily available,
but that a user woul probably not employ more than ten eck types at
one time.
Press the GREEN button to select the car type an a vance to the next
menu selection.
Set Unloading elay
This setting a justs the elay time in secon s before the Platform lowers
after the shuffle car s are remove from the machine. The selectable
range is 5 secon s to 20 secon s.
To change the number, press the RED button until the esire elay is
isplaye .
Press the GREEN button to select an a vance to the next menu selection.
Select Card Type
Bee E 1566 – Standard Index
Set Unloading Delay
15

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Set Platform elay
This setting a justs the elay time in millisecon s (msec) between the
time the Platform is lowere an the gap is create to when the next car
is inserte .
The message panel will isplay:
Press the RED button to select a time from 100 to 500 msec. The Delay
After Drop for the MD2® CR shuffler shoul be set to 100 msec.
Press the GREEN button to select an a vance to the next menu option.
Seed RNG
This item allows manual resee ing of the ran om number generator.
Push the RED button to access the function.
Next:
After pushing the button, the message panel will isplay:
Delay After Plat. Drop
100
Seed RNG
Push GREEN Button
4 Times
RNG Seeded.
Push GREEN to Continue