Shoprider UL8-W12 COMO User manual

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MEDICAL POWER WHEELCHAIR
Owner’s Manual
UL8-W12 COMO
ATTENTION
Please read your
owner’s manual before
driving your power
wheelchair.

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INTRODUCTION page 3
FEATURE GUIDE page 3
EMI WARNING page 4 – 5
SAFETY INSTRUCTIONS page 6 – 7
PREPARATION FOR USE page 8
PROGRAMMABLECONTROLLER page 8
ADJUSTMENT PROCEDUERS page 9 – 10
OPERATION INSTRUCTIONS page 11 – 12
DISASSEMBLY & ASSEMBLY INSTRUCTION page 13
EXTRA GUIDELINES IN THE CONTROL OF YOUR POWERCHAIR page 14
BATTERIES & BATTERY CHARGING page 15 – 16
MAINTENANCE page 17
TROUBLE SHOOTING page 18 – 19
WARRANTY TERMS & CONDITIONS page 20 - 21
SPECIFICATION page 22
DISCLAIMER page 23
CONTENTS

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Congratulations on receiving the Shoprider Powerchair. This Powerchair is the
ultimate combination of style and comfort. The short wheelbase allows easy
maneuverability within the smallest spaces both indoorsand outdoors. The reardrive
wheels and electromagnetic brakes provide a safe and comfortable ride.
This manual contains important information regarding the safe use of the Powerchair.
Please read it carefully before using the Powerchair and make sure
you understand all the instructions.
Warning! Please make sure that you are physically fit to operate this unit. Consult
your dealer/doctor for advice.
(1) Captain Seat
(2) Joystick Controller
(3) Charging Port
(4) Armrest
(5) Safety Belt
(6) Rear Drive Wheel
(7) Front Caster
(8) Footrest
INTRODUCTION
FEATURE GUIDE
(1)
(7)
(4)
(5)
(8)
(2)
(6)
(3)

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ELECTROMAGNETIC INTERFERENCE (EMI) FROM RADIO WAVE SOURCES
Medical Power Wheelchairs (Hereinafter referred to as “Powerchair”) may be
susceptible to electromagnetic interference (EMI), which is a kind of interfering
electromagnetic energy (EM) emitted from sources such as radio stations, TV
stations, amateur radio (HAM) transmitters, two-way radio, and cellular phones. The
interference (from radio wave sources) can cause the Powerchair to release itsbrakes,
move by itself, or move in unintended directions. This can also permanently damage the
Powerchair’s control system.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitters-receivers) with the antenna
mounted directly on the transmitting unit. Examples include: citizens band (CB)
radios, “walkie talkie”, security, fire and police transceivers, cellular
telephones, and other personal communication devices.
NOTE! Some cellular telephones and similar devices transmit signals
while they are ON, even when not being used.
2. Medium-Range mobile transceivers, such as those used in police cars, fire
trucks, ambulances, and taxis. These usually have the antenna mounted on
the outside of the vehicle.
3. Long-range transmitters and transceivers, such as commercial broadcast
transmitters (radio and TV broadcast antenna towers) and amateur (HAM)
radios.
NOTE! Other types of hand-held devices, such as cordless phones,
laptop computers, AM/FM radios, TV sets, CD players, and cassette
players, and small appliances, such as electric shavers and hair dryers, so far
as we know, are not likely to cause problems to the Powerchair.
EMI WARNING

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POWERCHAIR ELECTROMAGNETIC INTERFERENCE (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the
transmitting antenna (source), the EM fields from hand-held radio sources
(transceivers) are of special concern. It is possible to unintentionally bring high
levels of EM energy very close to the Powerchair’s control system while using
these devices. This can affect Powerchair movement and braking. Therefore, the
warnings listed below are recommended to prevent possible interference
with the control system of the Powerchair.
WARNINGS
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens
band (CB) radios, or turn ON personal communication devices, such as cellular
phones, while the Powerchair is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
close contact.
3. If unintended movement or brake release occurs, turn the Powerchair OFF
as soon as it is safe.
4. Be aware that adding accessories or components, or modifying the Powerchair,
may make it more susceptible to EMI.
NOTE! There is no easy way to evaluate the overall immunity of the
Powerchair.
5. Report all incidents of unintended movement or braking to the Powerchair
provider, and note whether there are sources of EMI nearby.
EMI WARNING

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Please use your Powerchair often and let it expand your horizons. The more
mobility your Powerchair brings, the happier you will be! But, with all things,
observing a few rules will ensure safe maneuvering. So please…
(1) Do not drive the Powerchair without reading this instruction manual.
(2) Do not use the joystick in an erratic manner when going up or down a n incline.
(3) Do not carry passengers or exceed the maximum user weight (Table 2).
(4) Do not turn off the joystick controller by switching the On / Off Button
when moving at speed. This will bring the electromagnetic brakes on
immediately and could cause damage to the joystick controller.
(5) Do not drive over uneven or soft terrain.
(6) Do not mount or dismount the Powerchair unless the electromagnetic
brakes are engaged and the joystick controller is off.
(7) Do not attempt to drive over curbs greater than 20mm in height. Doing so could
cause your Powerchairto turn over, causing personal injury or damage to the
Electric Wheelchair. For curbs less than 20mm, always approach them at a low
speed
(8) Do not operate the Powerchair if the unit is in freewheel mode.
(9) Do not use on the road, except when crossing between sidewalks.
(10) Do not sit on the Powerchair when in a vehicle, but transfer to a vehicle seat.
(11) Do not exceed any grade over 6 degrees (10%).
(12) Always stop fully before changing forward or reverse direction.
(13) Always engage a slow speed when going down gradients (move the joystick
slowly towards center position to reduce the speed).
(14) Always approach and climb over curbs at slow speed.
(15) Always use the safety belt.
(16) Always keep feet on the footrest while driving.
(17) Always make sure the batteries are fully charged before setting out on a journey.
(18)Always make sure theAllen bolt, hex screws and nuts of the seat adaptor and seat
post are securelytightenedbefore driving the Powerchair.
(19) Always charge the Powerchair in a well ventilated area.
(20)Whenever a center bolt of the wheel assembly has been loosened, please
replace with a specified new bolt from authorized providers and secure with a
torque of 240 ±5 kg-cm together with Loc-tite 271 adhesive (or equivalent).
SAFETY INSTRUCTIONS

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(21) When proceeding up any incline, please move the seat to the most forward
position or if you have the deluxe seat, make sure that it is in the 90 degree
(upright) position.
(22) Do not adjust the programmer or modify the controller and cables without prior
written approval from the manufacturer. Otherwise injury and/or damage to the
Powerchair or surrounding property may occur.
(23) Do not modify any parts on the unit without manufacturer’s written approval, or
your warranty will be voided and you will be responsible for the modification.
(24) Switch power off to the unit whilst not in use or before charging, removing and
installing batteries, Otherwise injury and or damage could occur to the unit or
surrounding property.
(25) Charge the batteries before using and charge batteries daily after use.
(26)Battery cables must be securely fastened onto battery terminals by the
authorised dealer before using the unit. Batteries must be tied down correctly
and securely.
(27) Driver weight may exceed the weight of the unit ,Use caution and reduce speed
when turning.
(28) Avoid using the powerchair in wet conditions.
(29) The chassis cover must be properly adjusted. The Velcro on the underside of the
shroudshouldbealignedwiththe Velcroattachedtothe supportbracketsonthebase
of the unit. Make sure that the circuit breaker is properly aligned with the slot in the
shroud to avoid anyhindranceto the circuit breaker’soperation and use.
(30) Do not use the Powerchair as a seat in any vehicle.
(31) Always use low speed on downhill.
(32) Do not operate over railway tracks.
(33) Ensure the powerchair is serviced by an authorised Shoprider dealer every 12
months to ensure it remains in safe working order failure to do so may cause
catastrophic failure with possible injury and damage to surrounding property
Remember! Give consideration to pedestrians whenever using the Powerchair.
You are a motorised pedestrian and must observe all rules and
regulations of other pedestrians wherever possible.
SAFETY INSTRUCTIONS

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The Powerchair has many features designed to give the user maximum comfort.
Adjustments can be made to the following parts of the Powerchair:
(1) Armrests can be set at different angles.
(2) Arms can be adjusted in height.
(3) Arms can be adjusted in width.
(4) Joystick controller can be fitted for either right or left hand use (no tools required).
(5) Seat supporting post with hex head bolt & nyloc nut can be adjusted in height.
Adjustments should be carried out by a provider/attendant while the user is seated in
the Powerchair with the Powerchair turned off (the seat height adjustment is made
when the user is not on the seat).
NOTE! Before using the Powerchair for the first time, be sure the batteries have been
connected. Charge the Powerchair for at least 6-8 hours prior to first time use.
Shoprider Powerchair has a programmable controller. For more information
regarding the programming parameters for the programmable Powerchair controller
please contact your provider.
INDICATIONLABELLOCATIONPREPARATION FOR USE
PROGRAMMABLE CONTROLLER

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ARM ADJUSTMENTS (Fig.2)
ANGLE
Pull up on the end of the armrests and they will flip
back up allowing easy transfer in and out of the
seat. Under the armrest,there is a boltand lock nut
(1) that can be adjusted up or down to change the
angle of the armrest.
LENGTH (Adjustable Controller Bracket)
Located under the armrest controller bracket is a hand knob (2). By turning
counter-clockwise to release, the controller bracket can be extended and reset in
position by re-tightening the hand knob.
HEIGHT
The vertical square tube connected with the armrest can be reset to the desired
position by re-tightening the hand knob (3) for armrest height adjustment.
WIDTH
Beneath the rear of the seat there are two hand knobs, one on each side. Release
the hand knob and slide each arm assembly outward. Re-tighten the hand knob
when in the desired position.
FOOTREST ADJUSTMENTS (Fig.3)
Length (A)
Pull out connecting pin from the first hole in the
footrest slide tube. Slide out the footrest tube and
refit the connecting pin in the appropriate hole when
the required length is reached.
Height (B)
Pull out the connecting pin located at the back of the
footrest slide tube and position the footrest at the required height. Three heights are
available. Refit the connecting pin in the appropriate hole and make sure the
connecting pin protrudes through the other side of the tube and is secure.
ADJUSTMENT PROCEDURES
(3)
(2)
(1)
Fig. 2

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JOYSTICK CONVERSION (right to left or left to right)
Loosen the hand knob [Fig.2 (3)] and remove the entire armrest assembly with the
joystick attached. Place the armrest assembly on the desired side. Reset in position
by re-tightening the hand knobs to complete joystick conversion.
SEAT HEIGHT ADJUSTMENTS (Fig.4)
Disconnect the power cord coming from the joystick/controller at the back of the
Powerchair by pressing on the latch with your left hand and firmly pulling the cable
plug with your right hand. Remove the seat by releasing the tightening lever. The seat
supporting post under the seat has two height adjustment holes. The height of the
seat can be adjusted by tightening the Hex Head Bolt and Nyloc Nut in anyone of the
two holes. This also secures the seat supporting post to the power base. Make sure
that all connections are tightened before operating the Powerchair.
ADJUSTMENT PROCEDURES
Fig. 4
Hex Head Bolt
Tightening Lever
Seat Supporting Post
Nyloc Nut

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JOYSTICK CONTROLLER (nVSI) OVERVIEW (Fig. 5)
On / Off Button (1)
This button turns the joystick controller (hereinafter referred to as nVSI) on and off.
Do not use this button to stop the Powerchair, except in an emergency.
Battery Gauge (2)
The battery gauge shows you that the Powerchair is switched on. It also indicates the
operating status of thewheelchair. Additionally, any fault in the Powerchairs electrical
system is also indicated by this display. Refer to Table 1 for more details.
Maximum Speed Indicator (3)
This is a 5-segment display, which indicates the maximum speed setting selected.
Horn Button (4)
This button operates the Powerchairs horn.
Speed Decrease Button (5)
This button decreases the maximum speed.
Speed Increase Button (6)
This button increases the maximum speed.
Joystick (7)
This controls the speed and direction of the Powerchair. Push the joystick in the
direction you want to go. The further you push it, the faster the speed will be.
Releasing the joystick will automatically engage brakes and stop the Powerchair.
Charger & Programmer Port (8)
Only plug into this port with the charger that was supplied by factory. This port should
not be used as a power supply for any other electrical devices. Connection of other
electrical devices may damage the controller or affect the E.M.C performance of the
Powerchair.
OPERATION INSTRUCTIONS
6
7
5
2
8
1
4
3
Fig. 5

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GETTING READY TO DRIVE
STEP 1 Press the On / Off Button, then the joystick will turn on after the Battery
Gauge blinks for about a second.
STEP 2 Press the Speed Increase / Decrease Button to set up a suitable level that
you can maneuver the Powerchair easily.
NOTE! The Powerchair will not move and the Battery Gauge will blink if you
push the joystick before or right after you turn the joystick on. To restore the
normal operating status, you have to release the joystick immediately back to
its center position. If you do not release the joystick within five seconds, the
Battery Gauge will flash rapidly.The Powerchair must be powered off and
then turned back on again.
STEP 3 Push the joystick to control the speed and direction of the Powerchair.
NOTE! Choose an area with plenty of space to ride the Powerchair. Select the
low level of the maximum speed setting until you are familiar with the controls.
In a short time you will be in total control and can then increase the speed in
steps.
STEP 4 Release the joystick whenever you want to stop the Powerchair.
ENGAGED / DISENGAGED MODE (Fig. 6)
In the event of a fault or battery failure, the electromagnetic brakes can be
disengaged allowing the Powerchair to be pushed. The levers should be switched to
the freewheel position according to the indication labels to set the Powerchair to the
Engaged / Disengaged Mode.
NOTE! Do not use or sit on the Powerchair when either of the brakes is
disengaged, or the joystick will not operate normally.
OPERATION INSTRUCTIONS
Fig. 6
Drive
Mode
(Engaged)
Free-wheel
Mode
(Disengaged)

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DISASSEMBLY PROCEDURES (Fig. 7)
WARNING! We advise caution when disassembling and lifting items. You must
ensure that the person undertaking these actions is able to handle the weight.
STEP 1 Ensure that the area in which the Powerchair is to be dismantled is spacious
enough to accommodate all the components.
STEP 2 The arms may removed to make the seat lighter to lift. Under the rear of the
seat you will find tow “hand knobs”. Release both by turning anti-clockwise
and slide out arms from each side.
STEP 3 Fold seatback forward
STEP 4 Disconnect the power cord coming from the joystick/controller at the back of
the Powerchair by pressing on the latch with your left hand and firmlypulling
the cable plug with your right hand.
STEP 5 Release the black tightening lever underneath the seat. Stand behind the
seat and while holding on with both hands lift straight up until the seat is
released from the seat post.
STEP 6 Hold onto the seat post with one hand. With your other hand pull the yellow
release lever to release and separate the main body from the transaxle
(rear portion) on the Powerchair.
To reassemble the Powerchair, reverse the procedures described above.
DISASSEMBLY & ASSEMBLY INSTRUCTIONS
(1)
(3)
(2)
Fig. 7

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Ramps
The stability of your Powerchair is governed by several factors such as the seating
position, the angle of the slope and your height and weight. When approaching an
incline, do so directly and not at an angle and where ever possible avoid making
turns. When going down a ramp or slope keep the speed settings to slow. This will
ensure there is a safe controlled descent. When the thumb levers are released the
Powerchair will slowly stop.
Safe Climbing Angle
Always follow the guidelines of the safe climbing angle as shown in figure 8.
Caution - Do not turn off the main switch key while the unit is in motion
Grass and Gravel
Please follow the guidelines given previously and your Powerchair will perform
admirably over many surfaces. Avoid long grass, loose gravel and sand.
NOTE: You should not operate your Powerchair in wet weather or on wet
surfaces. This may cause the motor to short out or cause other irreversible
damage.
NOTE: To preserve battery charge, your Powerchair may go into sleep mode
after being idle for a few minutes. To remove from sleep mode, turn the key off
and back on again.
‧
EXTRA GUIDELINES IN THE CONTROL OF YOUR
POWERCHAIR
(Single user)
Fig. 8

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BATTERY CHARGING (UNITS EQUIPPED WITH OFF-BOARD CHARGER)
Familiarise yourself with the safety information below prior to using the battery
charger.
SAFETY INFORMATION
1. Read the battery charger instructions in this manual and in the manual
supplied with the charger prior to charging the batteries.
2. Do not remove the grounding prong from the plug. Removal of the grounding
prong could result in an electrical hazard.
3. Only plug the charger into a 3-pronged electrical outlet, or an approved
3-pronged adapter for use with a 2 pronged electrical outlet.
4. Do not turn the charger on before the cord is correctly connected to the
powerchair, failure to do so may cause personal injury or damage to the
charger or powerchair.
5. Do not use an extension cord to plug in the charger.
6. Do not leave the charger plugged into the charger port if the charger is not
charging the unit.
7. Use only the off-board charger supplied with this unit. Never use an
automotive type battery charger. Contact your supplier if a replacement
off-board charger is needed.
8. Inspect the battery charger, wiring and connections for damage prior to each
use.
9. Do not open the battery charger case.
10.The battery charger is supplied with cooling slots. Do not insert objects
through the slots.
11.Make sure that the charger is not in contact with flammable materials at any
time.
12.The off-board charger is for indoor use only.
13.Explosive gases may be generated while charging the batteries. Keep the
power chair and battery charger away from sources of ignition such as flames
or sparks and provide adequate ventilation when charging the batteries.
14.Do not allow children to play near the power chair while the batteries are
charging. It is also recommended that the batteries not be charged while the
power chair is occupied.
BATTERIES & BATTERY CHARGING

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CHARGING INSTRUCTIONS
1. Connect the charger to the charging port at the front of the nVSI joystick (item 8 in
Fig. 5) "Ensure it is Not turned on"
2. Plug the charger into the wall outlet. Now Turn it On at the wall
3. The charging process will start automatically.
CHARGER INDICATION LIGHTS
The 2 Amp off board battery charger has a status indicator which tells you when your
battery pack is fully charged, there are three possible indications:
1. OFF =AC Input Power not connected / fault
2. RED = Charging
3. GREEN = Fully charged or DC Battery not connected
Pleaserefertothe above LED indicator description based on charging status of your charger.
BATTERY INFORMATION
1. Make sure to use two batteries of the exact same chemistry, amp hours, and
capacity.
2. Fully recharge new batteries prior to initial use.
3. It is recommended that the batteries be charged for 8 to 14 hours after daily use.
4. If the power chair is used infrequently (Once a week or less) the batteries will need to
be charged once a week for 12 to 14 hours.
5. Do not charge the batteries for more than 24 hours at a charging cycle.
6. Batteries that go below a minimum voltage due to not being charged will be unable to
be re-charged.
7. If you do not plan on using your power chair for an extended period it is
recommended that you fully charge the batteries and then disconnect the battery
harness prior to storage. Store the power chair in a warm dry environment. Never
store the batteries where extreme temperatures are possible. Never attempt to
charge a frozen battery. A cold or frozen battery should be warmed for several days
prior to charging.
Warning!
‧Batteries contain acid and can explode. Always wear eye protection when working
near batteries.
‧Always keep battery terminals and clamps clean and free of corrosion.
‧Never alter battery wiring or battery box.
‧Never allow tools to make contact across terminals.
‧Never use batteries or clamps with wing nut terminals, or clamps that exceed
terminal post height.
‧Do not smoke or use open flames when battery box lid is open.
Only deep cycle, sealed case construction batteries should be used in this
device.
BATTERIES & BATTERY CHARGING

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Tyres
Since your tyres are flat free tires, there is no need to ever worry about tire air
pressure.
General Maintenance and Lubrication
Ensure the powerchair is serviced by an authorised Shoprider dealer every 12
months to ensure it remains in safe working order failure to do so may cause
catastrophic failure with possible injury and damage to surrounding property
Inspection for loose wheel bolts, seat and arm tightening bolts, and other nuts and
bolts is recommended on a regular basis.
Most lubricated components on the Powerchair are designed to be maintenance
free and are sealed. Therefore lubrication is not required for these components.
However, the driving axles and seat post should always have a very light coat of
multipurpose grease.
DO NOT USE TOO MUCH GREASE!
Drips may stain or damage carpets, furnishings, etc.
It is recommended that the driving axles (inside the drive wheel assembly) be
checked and cleaned occasionally for hair and debris build-up, which will hinder
the performance of the unit.
Check the batteries on a regular basis. For extended battery life, it is highly
recommended that the batteries be fully charged after each use. If the batteries
are weak, severely discharged or old, a variety of problems may occur with the
unit including charging problems, reduced speed, loss of range, and others.
Please contact your local SHOPRIDER®provider for battery replacement.
MAINTENANCE

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If a system trip occurs, you can find out what has happened by counting the number
of flashes of the battery gauge. Below is a list of self-help actions. Try to use this list
before you contact your provider. Go to the number in the list which matches the
number of flashes of the battery gauge and follow the instructions.
If the problem persists after you made the checks described above contact you
authorized dealer.
Table 1
BATTERY GAUGE
POSSIBLE FAULT
1 Flash
The battery needs charging or there is a bad connection to the
battery. Check the connections to the battery. If the connections
are good, try charging the battery.
2 Flashes
The left hand motor has a bad connection. Check the
connections to the left hand motor.
3 Flashes
The left hand motor has a short circuit to a battery connection.
Contact your authorized dealer.
4 Flashes
The right hand motor has a bad connection. Check the
connections to the right hand motor.
5 Flashes
The right hand motor has a short circuit to a battery connection.
Contact your authorized dealer.
7 Flashes
A joystick fault is indicated. Make sure that the joystick is in the
center position before switching on the controller.
8 Flashes
A controller fault is indicated. Make sure that all connections are
secure.
9 Flashes
The parking brakes have a bad connection. Check the parking
brake and motor connections. Make sure the controller
connections are secure.
10 Flashes
An excessive voltage has been applied to the controller. This is
usually caused by a poor battery connection. Check the battery
connections.
TROUBLE SHOOTING

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LOCKING / UNLOCKING THE POWERCHAIR
The nVSI controller can be locked to prevent unauthorised use. The locking method
is via a sequence of key presses and joystick movements, as detailed below.
To lock the Powerchair:
While the controller is switched on, depress and hold the on/off button.
After 1 second the controller will bleep. Now release the on/off button.
Deflect the joystick forwards until the controller bleeps.
Deflect the joystick in reverse until the controller bleeps.
Release the joystick, there will be a long bleep.
The wheelchair is now locked.
To unlock the Powerchair:
Use the on/off button to switch the controller on. The maximum speed indicator
will be rippling up and down.
Deflect the joystick forward until the control bleeps.
Deflect the joystick in reverse until the controller bleeps.
Release the joystick, there will be a long bleep.
The Powerchair is now unlocked.
TROUBLE SHOOTING

~20~
Warranty Terms & Conditions
The Warranty Terms and Conditions noted below provide your Shoprider® scooter
with excellent coverage against possible defective parts or possible faulty
workmanship. If at anytime you have a warranty issue YOU MUST contact the selling
Shoprider® dealer as they are required to undertake the diagnosis and labour
content of the warranty. Shoprider® will as noted below supply spare parts as required
as part of this agreement.
Structural Frame – 3 Years
Shoprider Australia warrants that the frame will be free from defects under normal use,
for a period of three (3) years from the date of purchase by the original customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by ShopriderAustralia to be defective in material and or workmanship
within the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty
applies.
Drive Train Assembly – 18 months
Shoprider Australia warrants that the drive train Assembly will be free from defects
under normal use, for a period of eighteen (18) months from the date of purchase by
the original customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by ShopriderAustralia to be defective in material and or workmanship
within the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty
applies.
Drive Train Components include
Transaxle, Motor and Magnetic Brake only
WARRANTY TERMS & CONDITIONS