Shoprider 888WNLL User manual

‘Lugano’
Model No: 888WNLL
USER MANUAL
Please ensure this manual is read and understood before
using the scooter.
June 2011

Contents Page
Introduction 2
IntendedUse 2
Technical Specification 2
Feature Guide 3
SafetyAdvice 4
Adjustments
 Footrest Settings 5
 Arm Adjustments 5
 Seat Height & Back Angle 6
Controls 7-8
Electro-magnetic Brake Release (Freewheel Operation) 8
Starting to Drive
 Getting started 9
 Moving off and steering 9
 Reversing 9
 Kerb climbing 9
 Reaching and stretching 10
Transport and Storage
 Dismantling 11
 Patient transfer 12
Batteries and Battery Charger 12
Maintenance 13
Troubleshooting 14
Further Information 15
1

INTRODUCTION
Congratulations on your purchase of your Shoprider® power wheelchair. This
model incorporates style and comfort with the latest in technological
innovation. The chair is able to turn in the smallest of spaces indoors and
outdoors due to it’s centre w heel drive layout. It is possible to climb kerbs of
up to 5cm (2”). Direct drive twin motors and electromagnetic brakes give a
safe and efficient drive.
INTENDED USE
This product was carefully designed for indoor or outdoor use in pedestrian
areas by a single individual with limit ed mobility with a maximum weight of
136kg (21 st).
The intended user should possess the necessary physical, visual and
cognitive skills to operate the powerchair safely. If you have any doubt, please
consult your dealer/prescriber.
It is important that the user reads and understands the safety advice given
within this manual before attempting to operate the product to avoid possible
injury to the user or bystanders and avoid damage to the powerchair or
surrounding property.
Note: Persons with lower body amputations should not use this device
unless evaluated with artificial limbs fitted, as stability may be
compromised due to an irregular centre of gravity.
Technical Specifications
Class 1 Medical Device
Class B Indoor/Outdoor Vehicle
Overall Size Seat Dimensions
Length 1050mm Width 480mm
Width 640mm Depth 460mm
Height 1270mm Height to floor 540-600mm
Battery 2 x 75Ah Seat to lowest foot position 440mm
Maximum user weight 136kg / 21st Backrest height 500mm
Safe working Slope 8º (14%) Range 40km
(25m)*
Weight with batteries 126kg Battery charger (off board) 8 amp
Max. Speed 6km/h (4mph) Ground Clearance 70mm
Wheel Size 350mm
Turning Radius 880mm
*Passenger weight, ground conditions, temperature and battery
condition can affect maximum range.
2

FEATURE GUIDE
1. Adjustable height, width and angle armrests
2. Joystick controller
3. Adjustable height, reclining ‘Captains’ seat
4. Adjustable height and depth footplate
5. 14” Centre drive wheels
6. Lap belt
7. Adjustable height headrest
1
2
3
4
5
6
7
3

SAFETY ADVICE
DO:
 Read this manual carefully before using your powerchair
 Turn the controller off when transferring to and from the powerchair
 Select a slow speed when going down steep gradients of 8° (14%) or
less
 Keep your feet on the foot plate when you are moving. Never stand on
the footplate.
 Ensure the seat is in a fixed position before driving
 Use the lap belt provided (read fitting instructions – page 16 & 17)
 Ensure the batteries are fully charged before your journey
 Avoid rough or soft terrain wherever possible
 Be aware of pedestrians and drive in a safe considerate manner
 Turn the power off when not in use
 Consult your doctor if you are unsure about your ability to use the
powerchair
 Follow the maintenance guide to ensure safe operation of the
powerchair
DO NOT:
 Exceed inclines over 8º (14%). Anti Tippers must always be fitted.
 Traverse inclines or reverse down any inclines
 Attempt inclines if the surface is slippery
 Turn suddenly at high speed
 Switch off the power whilst the powerchair is still moving
 Use the powerchair where you cannot safely or legally walk
 Attempt to climb or descend kerbs over 5cm (2”)
 Attempt to negotiate steps or escalators
 Consume alcohol and drive or use a mobile phone whilst driving
 Travel through water or over soft terrain (mud, sand etc.)
 Sit in the powerchair whilst being transported in a vehicle
 Travel on the road other than to cross between pavements
 Use the powerchair in freewheel mode (electromagnetic brakes
disengaged)
 Use any battery charger other than the recommended unit
 Carry passengers on the seat or frame
 Attempt to lift the powerchair by the armrests or footrest
Every care has been taken to ensure that your powerchair will give you safe,
reliable service provided you adhere to the advice given above.
4

ADJUSTMENTS
Footrest
The footrest on the pow erchair can be adjusted
for height, depth and angle.
To adjust the depth pull out the locking pin (1)
and move to the requir ed depth. Ensure the
holes are aligned and replace the locking pin.
To adjust the height pull out the locking pin (2)
and slightly pull out the f ootplate. Relocate the
mounting bracket into the desired slot and
replace the locking pin.
Armrest Height
The armrest can be set at four different heights.
Simply undo the hand knob (1) and select the
desired height.
Ensure the holes align and re-fit the hand knob.
Armrest Width
At the back of the seat there are two hand knobs
(1). Undo a few turns and set the armrests at the
required width. Re-tighten the hand knobs to
secure the arms in place.
Caution: DO NOT use the armrests to
support the full weight of the occupant.
1 2
1
1
5

Release Levers
Continued…..
Seat Height
(We recommend that this operation be carried out by two persons)
The seat can be set at three different heights.
Firstly, ensure that the power is switched off and
carefully unplug the joysti ck at the rear of the
powerchair. Stand at the front of the powerchair
and hold the seat while the second person
releases the two yellow levers on the underside
rear of the seat. Pivot the rear of the seat up to the
front of the chair. Hold the chair in this position
taking care not to let the seat rest on the joystick.
Remove the locking pins to raise or lower the two
rear seat support brackets to the required height and refit
the pins. Replace the seat. To adjust the front seat height
remove the locking pin from the left hand support bracket. Support the seat
and gently pull out the right side spring locking pin and adjust to the required
height. Ensure the locking pins ar e fully re-engaged before operating the
powerchair.
Backrest angle
Pull up on the backrest reclining lever (left hand side of
the seat) and set the angle required by holding the
backrest in the desired pos ition and then release the
lever, the backrest will stay in the position selected.
The backrest can be lowered forward onto the seat for
storage or transport. The ba ckrest is spring-loaded and
should be restrained from going forward when the lever
is released.
Note: The powerchair will become more unstable the further the
backrest is reclined. Do not attempt to climb kerbs or slopes with the
backrest in any reclined position. Do not carry bags on the back of the
seat as they may affect stability.
Rear View
6

Joystick Arm Control (VSI Controller)
Battery Gauge (1)
This is a 10-segment display, which indicates
if the VSI is switc hed on and gives the state
of charge of the battery. Also, any faults in
your power chair’s elec trical system are also
indicated by this display. Refer to page 15 for
details.
Maximum Speed Indicator (2)
This is a 5-segment di splay, which indicates
the speed setting selected. 1 bar indicates
the slowest setting and 5 bars the fastest.
On/Off Button (3)
This button turns your joystick contro ller (VSI) on and off. Do not use this
button to stop the power chair, except in an emergency.
Horn Button (4)
This button operates your powerchair’s horn. This should only be used to
warn others of your presence and not as a rebuke of any form.
Speed Decrease Button (5)
This button decreases your maximum speed.
Speed Increase Button (6)
This button increases your maximum speed.
Joystick (7)
This controls the speed and direction of your powerchair. Push the joystick in
the direction you want to go. The furt her you push it, the faster the speed will
be. Releasing the joysti ck will automatically engage the brakes and bring the
powerchair to a controlled stop.
‘Sleep’ Mode
If the joystick is left on and the powerchair is not used for 10 minutes, it will go
into ‘sleep’ mode, which is indicated by a slow flashing of the battery leds.
Simply turn the power off and on to resume operation.
VSI
Joystick
7

Continued…..
VSI ‘Lock’ Function (Optional)
Your VSI controller is equipped with a lock function to prevent any
unauthorised use. To lock the controller:
 When the power is on, press and hold the power button for about 1
second until the system bleeps.
 Move the joystick forward until it bleeps, then move it to the back
position until you hear a bleep.
 Release the joystick – you should now hear a long bleep, this indicates
the system is now locked.
To unlock the controller:
Press the power button until the speed indicator lights go from left to
right.
Move the joystick forward until it bleeps, then move it to the back position
until you hear a bleep.
Release the joystick – you should hear another bleep, this indicates that
the system is unlocked and ready for use.
Should the rubber boot/gaitor on the joystick become damaged, replace
immediately.
Brake Release / Freewheel Operation
In the event of power failure or the need
to move the powerc hair without driving,
the electromagnetic brakes can be
disengaged by operating the two levers at
the rear of the power chair arrowed in the
picture.
Stand behind the powerchair and pull the
levers toward you, this will then release
the brakes allowing the powerchair to be
pushed. Simply push the levers in to re-
engage the brakes.
Caution! Do not attempt to use your powerchair when not in gear.
Freewheel mode should only be used in an emergency to manoeuvre the
powerchair due to power failure or to move it WITHOUT AN OCCUPANT.
Please ensure the brakes are re-applied as soon as possible after dis-
engagement.
Release Levers
8

Kerb Edge
STARTING TO DRIVE YOUR POWER WHEELCHAIR
Getting Started
Select an area with plenty of space.
Ensure that when seated in the in t he powerchair you are in a comfortable
position and can easily and freely operate the controls.
Moving off and steering
Turn the power on and check that your batteries are fully charged.
Set your speed to a low setting.
Gently push the joystick in the direct ion you wish to travel. The harder you
push the joystick the faster you will travel.
Release the joystick, this will automatica lly return to the centre position and
the electromagnetic brake will be activated.
Reversing
Before reversing please ensure that the area behind is free from any hazard
or obstruction.
Kerb Climbing
We recommend that wherever possible t hat a suitable access point such as a
drop kerb or ramp be used. The necessity to climb a kerb directly should be
as a last resort.
Your powerchair is capable of climbing a 5cm (2”) kerb.
Care should be taken when a ttempting to climb a kerb.
Please address the kerb at 90º.
Reduce speed to a slow rate until the front castor
meets the edge of the kerb then push the joystick
forward to accelerate up ov er the kerb. The backrest
MUST be in the upright pos ition before attempting any
kerb/incline.
Warning: Do not hit the kerb at speed and do not attempt to climb a kerb
if the anti tipping castors have been removed. Please take time to get
accustomed to your new powerchair before driving in heavily
pedestrianised areas or attempting to climb kerbs.
You should always use a drop kerb or ramp if the seat is set in it’s
highest position as the higher centre of gravity could cause the
powerchair to become unstable.
9

Continued…..
Kerb Descent
We do not recommend that you descend a kerb (up to 5cm) in reverse or
forward mode.
Please use a ramp/drop-kerb not ex ceeding 5cm in forward motion to
descend.
If a kerb descent is absolutely necessa ry in these circumstances an attendant
must be present to aid the manoeuvre.
Warning: NEVER reverse down a kerb or ramp onto a main
thoroughfare.
Reaching and Stretching
Care must be taken when reaching and st retching for objects as this may
affect the stability of the powerchair.
When attempting to reach for objects it is very important that the power is
OFF.
Do not attempt to reach for obj ects on the floor by leaning
forward or reaching between your knees.
Do not attempt to reach for high objects by moving to the front
of the seat.
Do not attempt to reach fo r objects behind you by leaning
over the back of the seat.
10

Disassembly & Assembly
Warning: We advise caution when disassembling and lifting items. You
must ensure that the person undertaking the action is able to safely and
correctly handle the weight to avoid any personal injury.
Ensure that the power is switched off and the joystick is dis-connected
before dismantling.
Method:
Step 1:
Remove the seat assembly by foldi ng it forward as mentioned previously.
Undo the two hand knobs just under the front of the seat, the seat should now
freely lift from the chassis. You can re move the armrests to make the seat
easier to handle.
Step 2:
Remove the footplate by removing the locking pin and simply pulling the
footplate away from the frame.
Step 3:
Remove the four seat support brackets after removing the locking pins.
Step 4:
Remove the shroud by gently lifting it away from the retaining Velcro.
Step 5:
There are two locking pi ns situated at the
bottom of the frame behi nd the centre drive
wheels.
Undo the security loop on the pin and remove
the pins. The front chassis will now be able to
be lifted away from the rear part.
Step 6:
Unplug the batteries and remove them from the rear chassis.
Take care when lifting the batteries as they are heavy. (26kg each)
Assembly is the reverse of the above procedure.
Locking Pins
11

Storage and Use
We recommend that your powerchai r is stored in a dry environment,
preferably covered and away from extremes of te mperature and humidity.
Avoid using the powerchair in rain or snow wherever possible and avoid
leaving the powerchair in damp environm ents such as shower/bath rooms for
prolonged periods of time.
Patient Transfer
Assistance maybe required depending on the limitati ons of the
user. The powerchair must be turned off before transferring
in or out of it.
Place the footplate in the up posit ion to enable the user to place
their feet firmly on the floor and rise up from the seat. (Never
stand on the footplate, as this will cause the powerchair to
become unstable.)
The armrest should only be used as a s upport and not a lever to transfer from
the powerchair. To make a side transfer flip the armrest back out of the way
and slide off the seat. In all these movements please seek assistance.
Batteries and Battery Charger
Batteries
The Lugano is supplied with two maintenanc e free, sealed lead acid AGM
batteries. These are fitted under the seat on the scooter.
Battery performance can be affected by low temperatures, rough terrain and
the weight of the user. Your batte ry gauge is a guide only on the level of
charge remaining in the batteries.
An active user can use 30% of the battery capacity or more per day.
An inactive user may only use 50% of the battery capacity in a week.
Battery Charger
Charge the batteries completely (8-12 hours) prior to first use.
Batteries supplied with your powerchai r are specially designed for use on
powerchairs and scooters and require an automatic battery charger. These
chargers have an electronic switch t hat terminates the charge when the
batteries are full.
The battery charger is an 8-amp switch mode type off board. The charger is
able to read the level of charge in the batteries and will switch off when the
batteries are fully charged.
To charge the batteries connect the pl ug lead into the charging socket on the
front underside of the VSI joystick cont roller and the 3-pin plug into the wall
socket and switch on.
The battery charger has two lights. A constant red light will show when the
battery charger is connected (this will flash if there is a break in the
connection). The orange light indicates that the batteries are receiving charge,
this will change to green when the charging cycle is complete.
12

Continued…..
Caution: Always charge the batteries in a well-ventilated indoor area.
You must still maintain charging the batteries even if the powerchair is
not to be used for a prolonged period of time (2 to 3 weeks). Failure to
do so could result in permanent damage and render the batteries
unusable. Wherever possible do not interrupt the charge cycle until the
batteries are fully charged. Continual interruption can permanently
damage the batteries. If the charging lead should become damaged
discontinue use immediately and seek a replacement from your dealer.
Disposing and recycling of used batteries
Batteries must always be recycled correctly. Do not dispose of them
with your domestic refuge.
For further information regarding your nearest recycling facility please
contact your local authority.
MAINTENANCE
Cleaning the Powerchair
When cleaning the vehicle please pay attention to the following points:
 Only use a damp cloth and gentle detergent.
 Do not use any abrasive products.
 Do not use a hose or pressure washing equipment.
 Avoid water contact with any electrical components.
Note: We advise the above method to prevent any damage to your
powerchair, which could lead to any malfunction.
Routine Maintenance
We recommend that the following checks be carried out on a periodical basis
by a qualified person:
888 Range
Maintenance and
Inspection
Daily Weekly Monthly Annually
Check / Charge Batteries    
Check removable parts are secure    
Check electrical connections are secure  
Check tyre pressures (Max. 25 psi)  
Check tyre wear (2mm minimum tread depth)  
Lubricate wheel / castor bearings with a light oil 
Complete inspection by an authorised Dealer 
13

Product Life Expectancy
Your powerchair has been designed to prov ide the user with a long, reliable
life provided it is correctly maintained and regularly serviced by an authorised
dealer. However due to inevitable wear and tear and technological
improvements it is recommended that the average usable life of this
powerchair is five years.
Note: Should any parts need replacing during routine maintenance
please consult your local Dealer for approved spare parts for your
powerchair. Failure to do so may damage the product and void your
warranty.
TROUBLESHOOTING
Circuit Breaker
Your powerchair is fitted with electroni c controls that are programmed to
protect the electrical system from over load. Fitted for extra protection is a
circuit breaker. Should there be a situat ion where your powerchair stops for
no apparent reason please check that the ci rcuit breaker has not tripped. The
circuit breaker is located at the rear of the powerchair.
Note: Should the breaker continue to trip turn off the powerchair
immediately and consult your dealer.
Fuses
Inline fuses to the batteries protect any overload in the circuit (70A blade
type fuses situated under the shroud on the main battery cable).
Note: Should the fuses need replacing please contact your local
Dealer to ensure the correct sizes are fitted. Failure to do so could
result in permanent damage to the powerchair’s electrics and
possibly cause a fire hazard. Failure to do this will void your
warranty.
Check List
If your powerchair fails to operate, please check the following:
 Unit is switched on
 Battery level indicator shows full charge
 Freewheel levers are in drive position
 Plugs and terminals are secure
If the freewheel device has been operated wit h the powerchair switched on, it
will not operate until the unit is switched off and on again.
14

VSI Error Codes
Your VSI controller has the ability to di agnose possible errors in the electrical
system, which may prevent your power chair from operating. These are
displayed on the battery gauge. The f ault is shown against the number of
lights flashing on the display.
Battery Gauge Possible Fault
10 bars flash Battery voltage too high. Check battery connections.
9 bars flash Electromagnetic brake fault
8 bars flash Possible joystick controller fault
7 bars flash Possible joystick fault
6 bars flash Battery charger connected
5 bars flash Right hand motor wiring fault
4 bars flash Right hand motor disconnected
3 bars flash Left hand motor wiring fault
2 bars flash Left hand motor disconnected
1 bar flashing Low battery voltage
Note: If your powerchair fails to operate after checking the above
possible faults consult your local Dealer immediately. Also ensure that
the VSI has not been accidentally locked or is in ‘sleep’ mode.
Further Information
Safety Information Regarding Electromagnetic Interference (EMI)
Scooters and powerchairs are designed to operate under certain conditions.
However, radio waves or electromagnetic fields may affect the operation of
the scooter. The source of EMI could be radio or television transmitters or
portable devices such as mobile phones, portable CB radios etc.
Should any unintentional movement occur turn the scooter off as soon as
safely possible.
Solar Energy
During periods of sunny weather, it is possible that surfaces of your
powerchair may reach high temperatures (as with motor vehicles). Please
take precautions if leavi ng the powerchair in direct sunlight for any period of
time. Seek shade or cover the s eat and hand controls to keep any
temperature increases to a minimum.
Health Factors
Suitability for this product has been asse ssed on the user’s current state of
health. It is essential that the user r egularly monitor their ability to use the
scooter safely.
Please read and adhere to the guidelines set out in this manual.
15

Continued…..
General Use
Take heed of the information given in this manual regarding safety and the
maintenance of your powerchair. If adher ed to, your powerchair should give
you years of reliable mobility.
Storage and General Care
We recommend that the powerchair is always stored in a dry environment
away from damp, prefer ably in the home to protect the chassis and other
components from corrosion or water dam age. Do not leave the powerchair
outside during rainstorms. If the scooter is wet, wipe with a dry cloth to ensure
there is no ingress of water into t he internal components of the powerchair (If
the powerchair needs to be cleaned, use a mild detergent and warm water
with a damp sponge or cloth. DO NOT throw water over the scooter).
Product Stability
Scooters and powered wheelchairs are designed to allow the user flexibility of
movement in restricted areas. Drivi ng at maximum speed and attempting
sharp turns can create a situation where the product becomes unstable.
Therefore it is essential that the user pay attention the guidance set out in this
manual.
For maximum stability the speed setti ng should be set up to 50% of the
maximum available (halfway between the tortoise and the hare or just
entering the red sector on the speed indicator depending on the model.
The main factors affecting stability are:
 Maximum speed setting
 Seat height
 User movement
 User’s manoeuvres
 Gradients or slopes
Please keep your speed to a level wher e you can safely stop without having
to make any erratic turns.
Do not load bags etc. on the back of the s eat as this will affe ct the centre of
gravity and could increase instability.
Do not lean outside of the ‘footprint’ of the product, especially whilst moving.
Avoid making turns on gradients or slopes.
Lap Belt Adjustment
Your lap belt is a standard feature on y our wheelchair which has been factory
fitted. Your dealer should demonstrate how the lap belt should be adjusted.
The purpose of the lap belt is to ensure t hat the user is seated in their most
comfortable, safe position.
16

Continued…..
Adjustment of your lap belt
Ensure that you are sitting back fully into the seat with the pelvis as upright as
possible and not leaning to one side.
Close the buckle and position the belt so that the hip bones can be felt above
the lap belt.
Adjust the strap length by pulling on the open end of the belt. As a guide, the
belt should be adjusted so that there is su fficient room for two fingers to slide
between your body and the belt.
Warning: Should any damage occur to the lapbelt, please replace
immediately. The user should transfer to a bespoke vehicle seat whilst
being transported. DO NOT sit in the powerchair whilst in any moving
vehicle.
17

Notes
18

Warranty Terms and Conditions
This is to certify that your Shopriderproduct is warranted for a period of 12
months from the date of original purchase. This warranty is not transferable.
Should a defect or operating fault arise within this period the Dealer from
where the product was originally purchased should be notified
immediately. Failure to register the fault may invalidate the warranty.
The Dealer from where the product was purchased is responsible for any
warranty repairs.
If a fault occurs within this period due to faulty workmanship or materials that
the product will be repaired (or replaced at the Companys discretion) free of
charge.
Any unauthorised modifications will invalidate the warranty.
Parts which are subjected to normal wear and tear, accidental damage, neglect
or misuse are excluded from this warranty. Normal wear and tear includes tyres,
chassis covers, bulbs, seat coverings etc.
Component parts replaced outside this period carry a six-month warranty.
(Standard terms and conditions apply for this period).
Model:
Serial No:
Purchase Date:
Distributed by:-
Roma Medical Aids Ltds
York Road, Bridgend Industrial Estate,
Bridgend
CF31 3TB
Tel: [phone] Fax: [phone]
Email: [email protected]
www.romamedical.co.uk
Shoprider reserve the right to change specifications without prior notice
Dealer Stamp
Manufactured by:
Phisiang Machinery MFG. CO. LTD
No. 108 Hsin-He Rd, Hsin-Feng Hsiang, Hsinchu County, Taiwan