SHORE TEL ST100DA User manual

Introduction
About the ST100DA
The ST100DA Voice Switches connect enterprise telephone extensions through an internal IP
network, or to any central oce (CO) analog trunk line.
The switch provides connectivity through:
• Two RJ-45 10/100/1000 Mbps LAN connectors
• One DB-9 (female), RS-232C maintenance port (115,200 bps, 8 bits, no parity, 1
stop bit, no handshake) for serial communications
• One audio input port (3.5 mm stereo) for connecting to a music-on-hold source
• One audio output port (3.5 mm stereo) for connecting to a corporate paging
system or night bell. This port is grounded. ShoreTel provides an optional paging
adapter to provide a balanced output as well as a contact closure ideal for
overhead paging systems. Refer to the ShoreTel Paging Adapter Quick Install
Guide for information about the Paging Adapter.
• USB port for logging/troublesooting
• RJ-48C Telco port(s) for connecting the switch to a telephone company line.
• RJ-21X port for connections to analog devices
The ShoreTel ST100DA Voice Switch Package Contains:
• ShoreTel 100DA Voice Switch
• Power cord
• Stick-on feet for surface installation
• Mounting Ears – attachable installation brackets
• Cable retainer for the Telco cable (metal bracket with a Velcro Strap)
Installation and Servicing Connections
Mounting the ShoreTel Voice Switch on a Flat Surface
If you plan to mount the switch on a at surface, rst attach the provided rubber feet to the
bottom corners of the device. You can stack up to three switches in a surface installation.
Installing the ST100DA in a 19-inch Rack
The ST100DA is placed in a 19-inch rack only by mounting a ShoreTel Dual Tray into the rack,
then installing the voice switch into the Tray.
Refer to the Quick Install Guide for the ShoreTel Dual Tray for Tray installation instructions and
information on using the Tray.
Connecting Trunk and Telephone Lines
Use the provided cable retainer to connect the voice switch to the telephone
company’s punch-down block or patch panel.
Optional Connections
After connecting the voice switch to the LAN, you can make optional connections,
including input from a music-on-hold source or output to an internal paging system.
Powering on the ShoreTel Voice Switch
After connecting the switch to the network, power on the device by connecting it to
an AC power source.
1. Plug an AC surge protector (not provided) into a grounded AC power source.
2. Plug one end of the provided power cord into the receptacle on the back of the
switch, then plug the other end into the AC surge protector.
The power LED ashes momentarily, and remains lit.
• If the LED is not lit, make sure the power cord is plugged into the switch and the
power source.
• If the LED continues ashing, there is an internal error. Unplug the switch to power
it o, then power it back on. Refer to the “Conguring Switches”chapter in the
ShoreTel Administration Guide for information on ash patterns, or contact the
ShoreTel Support Services at http://www.shoretel.com.
The LAN ports auto-sense the network transport rate. When the network connection
is established, the network LED indicates a transport rate of 10/100/1000 Mbps, and
whether the switch is receiving and transmitting data.
Use an RJ-45 Ethernet cable to connect one or both of the LAN
ports to the network subnet.
While both ports can detect and respond to link status, the switch
uses only one LAN port at a time.
German: Einen Erdungsleiter anschließen
Um den elektrischen Sicherheitsanforderungen für eine korrekte Erdung nachzukommen,
müssen Sie einen permanenten Erdungsschutz zwischen dem ShoreGear-Gerät und der Erde
des Kabelsystems installieren.
1. Schließen Sie ein Erdungskabel (Nr. 14 AWG oder größer) an die Schraube an der Rückseite
des Geräts an, die sich rechts neben dem Produktetikett bendet.
2. Schließen Sie das andere Ende des Erdungskabels an die Erde des Kabelsystems an.
VORSICHT: Schließen Sie immer zuerst den permanenten Erdungsschutz an, bevor Sie ver-
suchen, das Gerät an ein LAN-Segment und Telekommunikationsleitungen anzuschließen.
Connecting the ShoreTel Voice Switch to the Network
Once the ST100DA Voice Switch is secured to a rack or surface-mounted, you can
connect it to the data network.
Power
LED
USB
port
Audio
input
port
10/100/1000
Mbps Ethernet
ports
RS-232C
maintenance
port
Status
LED
Audio
output
port
RJ-21X
port
RJ-48C
Telco
port
Installation Equipment
To install the switch, you need the following equipment:
• AC surge protector for the power connection
• RJ-45 cable for connecting the switch to the local area network
• Music-on-hold source with a standard mini-headphone Y-adapter (optional)
• Permanent earthing connector for grounding the device
• RJ-21 telephone cable (female connector on end that is connected to the ShoreTel
voice switch) for analog port connections
• RJ-21 to RJ-11 patch panel for connecting telephones and trunk lines
• #1 Phillips screwdriver
Installation Location Requirements
To ensure optimum operating conditions for the ST100DA voice switch, verify the
operating environment is adequately ventilated, free of gas or airborne particles, and
isolated from electrical noise.
1. Use a #1 Phillips screwdriver to remove the two screws on
either side of the RJ-21X port, then place the retainer on
the port and re-attach the screws.
2. Plug the Telco cable into the port, then pull the Velcro strap
tightly around the cable connector and fasten it.
3. Connect the other end of the Telco cable to the punch-down block or patch panel.
CAUTION: To reduce risk of re, use only No. 26 AWG or larger (e.g. 24 AWG) UL Listed or
CSA certied telecommunication line cord.
VORSICHT: Um das Brandrisiko zu verringern, verwenden Sie nur Telekommunikationslei-
tungen Nr. 26 AWG oder größer (z.B. 24 AWG) mit UL- oder CSA-Zulassung
For detailed information on switch port and trunk conguration, see the “Conguring
Switches” and “Conguring Trunks”sections in the ShoreTel Administration Guide.
1. Connect a music-on-hold source (CD player or other audio
source) to the audio input port.
2. Connect your site’s paging system to the audio output port.
German: Das ShoreTel Voice-Schaltgerät auf einer ebenen Oberäche
montieren
Wenn Sie planen, das Gerät auf einer ebenen Oberäche zu montieren, befestigen Sie
zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer
Oberächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)
Attaching an Earthing Connector
To meet electrical safety requirements for proper grounding, you must connect a permanent
earthing protector between the ShoreTel voice switch and the wiring system ground.
1. Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the unit and to
the right of the product label.
2. Connect the other end of the ground wire to the wiring system ground.
CAUTION: Always connect the permanent earthing connector before attempting to connect the
switch to a LAN segment and telecommunication lines.
Servicing Procedures
WARNING: The ST100DA contains no internal eld serviceable parts. Return the equipment to
ShoreTel for any required service procedures.
CAUTION: Internal fuses should be serviced only by qualied ShoreTel personnel. If internal fuses
are blown and require replacement, return the ST100DA to ShoreTel for service.
WARTUNGSVERFAHREN
ACHTUNG: Der ST100DA enthält keine internen Teile, die vor Ort gewartet werden können.
Senden Sie das Gerät an ShoreTel, falls Wartungsarbeiten erforderlich sein sollten.
VORSICHT: Interne Sicherungen dürfen nur von qualizierten ShoreTel-Mitarbeitern gewartet
werden. Wenn interne Sicherungen ausgetauscht werden müssen, senden Sie den ST100DA zur
Wartung an ShoreTel.”
Installing the ST100DA on a Wall Mount
The ST100DA is placed on a wall mount by attaching the wall mount to the wall, and then
attaching the appliance to the mount. Refer to the ShoreTel Dual Tray: Wall Mount Kit Quick
Install Guide for more information.

Conguration Switch Status & Specications
Quick Install Guide
ShoreTel 100DA Voice Switches
Copyright © 1998-2014 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved. Printed in the United States of America. Contents of this publication may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for
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their respective owners.
PN xx-xxxx-xx
960 Stewart Drive Sunnyvale, California 94085
Phone: [phone] OR +1.800.425.9385 Fax: [phone] www.shoretel.com
Power LED
The power LED indicates the operating status of the switch.
Light Description
Steady The switch is powered on, and the internal software is running.
Flashing Two ashes indicates a failed internal self-test (i.e. hardware failure). Refer to“Conguring
Switches”in the ShoreTel Administration Guide for details on other ash patterns.
O The switch is not powered on, or the software is not running.
Status LED
The status LED provides voice switch activity information.
Color Activity Description
O No ports are assigned
Green Steady No ports are handling active calls
Green Flashing-Fast At least one port is handling an active call.
Yellow Steady No ports are handling active calls and at least one port is out of service.
Yellow Flashing-Slow The switch is not connected (or has lost connection) to a ShoreTel server.
Yellow Flashing-Fast At least one port is handling an active call and at least one port is out of
service.
Network LEDs
Each LAN connector provides two LEDs (Link/Act and 10/100/1000) that indicates the
activity and communication speed of the connected network.
LED Color/State Description
Link/Act O There is no link present..
Link/Act Green-Steady There is a link present, but no data packets are being transmitted or received.
Link/Act Green-Flashing There is a link present, and data packets are either being transmitted or
received.
10 O A 10 Mbps link is present.
100
1000
Green
Orange
A 100 Mbps link is present.
A 1000 Mbps link is present
Specications
Feature Specication
Dimensions 1.69 x 8.39 x 14.88 inches (43 x 213 x 378 mm)
Weight 5.3 lb (2.4 kg)
Input voltage 100-240 VAC, 50-60 Hz
Power consumption 1A max.
Humidity 5-90% relative humidity (non-condensing)
Operating temperature 0-50˚ C
ShoreTel 100DA Voice Switch RJ-21X Port Pinout
An RJ-21 telephone cable, wired straight through, connects the ST100DA Voice switch
to a standard 12-port patch panel or 12-port harmonica block. Ports 13 and 14 are
unavailable.
ST100DA:When connecting an ST100DA to a 24-port patch panel, the voice switch’s
eight analog channels map to alternating ports from port 1 through 23 on the patch
panel. The Power Fail Transfer Unit provides an electrical connection between trunk
channel 1 and the extension on channel 12.
Pin No. 12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Port No. 1 2 9 10 13 11 14 12
X
Port Type T T E E E E E E
X
Pin No. 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
Pin pairs Assignment
1,26 3,28 Two loop start ports (T) for trunks
17,42 19,44 20,45 21,46 22,47 23,48 Six congurable ports (E) for telephones or DID trunks.
Network Conguration
Once the ShoreTel voice switch is installed and powered on, it must be congured for
network operations. A voice switch gets a network conguration by assignment from a
DHCP server, or directly from an administrator console (see procedure below).
For more information on setting up a switch for automatic conguration by a DHCP server,
see the ShoreTel Planning and Installation Guide.
Conguring the Voice Switch from a Console
1. Use a straight-through serial cable, DB9 male to DB9 female, to connect the switch to a
console PC.
2. On the PC or laptop, start a terminal emulation program and connect to the voice
switch using these serial communication settings: 115,200bps, 8 data bits, no parity,
one stop bit, no handshake.
3. At the login prompt, enter:
Login: anonymous
Password: ShoreTel
4. Choose Menu Options and follow the onscreen instructions for setting network
parameters, including IP address, subnet mask, and gateway.