SHORE TEL ST50A User manual

Introduction
About the ST50A and ST100A
The ST50A and ST100A Voice Switches connect enterprise telephone extensions through an internal
IP network, or to central ofce (CO) analog trunk lines.
The switch provides connectivity through:
• Two RJ-45 local area network (LAN) connectors
• One RJ-21X port (male) for connecting the switch to a telephone company punch-down block,
patch panel, or 12-port harmonica connector
• One DB-9 (female), RS-232C maintenance port (default 115,200 bps, 8 bits, no parity, 1 stop
bit, no handshake) for serial communications
• One audio input port (3.5 mm stereo) for connecting to a music-on-hold source
• One audio output port (3.5 mm stereo) for connecting to a corporate paging system or night
bell. ShoreTel offers an optional paging adapter to provide a balanced output as well as a contact
closure ideal for overhead paging systems. Refer to the ShoreTel Paging Adapter Quick Install
Guide for information about the Paging Adapter.
• USB port for logging/troublesooting
The ShoreTel ST50A or ShoreTel ST100A Voice Switch Package
Contains:
• ShoreTelST50AorShoreTelST100AVoiceSwitch
• Powercord
• Stick-onrubberfeetforsurfaceinstallation
• MountingEars–attachableinstallationbrackets
• CableretainerfortheTelcocable(metalbracketwithaVelcroStrap)
Installation and Servicing Connections
Mounting the ShoreTel Voice Switch on a Flat Surface
If you plan to mount the switch on a at surface, rst attach the provided rubber feet to the
bottom corners of the device. You can stack up to three switches in a surface installation.
Installing the ST50A or ST100A in a 19-inch Rack
The ST50A and ST100A is placed in a 19-inch rack only by mounting a ShoreTel Dual Tray into
the rack, then installing the voice switch into the Tray.
Refer to the Quick Install Guide for the ShoreTel Dual Tray for Tray installation instructions and
information on using the Tray.
Connecting Trunk and Telephone Lines
Use an RJ-21 cable and the provided cable retainer to connect the voice switch to the
telephone company’s punch-down block or patch panel.
Optional Connections
After connecting the voice switch to the LAN, you can make optional connections,
including input from a music-on-hold source or output to an internal paging system.
Powering on the ShoreTel Voice Switch
After connecting the switch to the network, power on the device by connecting it to an AC
power source.
1. Plug an AC surge protector (not provided) into a grounded AC power source.
2. Plug one end of the provided power cord into the receptacle on the back of the switch,
then plug the other end into the AC surge protector.
The power LED ashes momentarily, and remains lit.
• If the LED is not lit, make sure the power cord is plugged into the switch and the
power source.
• If the LED continues ashing, there is an internal error. Unplug the switch to power
it off, then power it back on. Refer to the “Conguring Switches” chapter in the
ShoreTelAdministrationGuide for information on ash patterns, or contact the
ShoreTel Support Services at http://www.shoretel.com.
The LAN ports auto-sense the network transport rate. When the network connection is
established, the network LED indicates a transport rate of 10/100/1000 Mbps, and whether
the switch is receiving and transmitting data.
Use an RJ-45 Ethernet cable to connect one or both of the LAN
ports to the network subnet.
While both ports can detect and respond to link status, the switch
uses only one LAN port at a time.
Linux will attempt to connect via the top RJ-45 port rst, and then
will attempt to establish a link on the bottom RJ-45 port.
German: Einen Erdungsleiter anschließen
Um den elektrischen Sicherheitsanforderungen für eine korrekte Erdung nachzukommen,
müssen Sie einen permanenten Erdungsschutz zwischen dem ShoreGear-Gerät und der Erde des
Kabelsystems installieren.
1. Schließen Sie ein Erdungskabel (Nr. 14 AWG oder größer) an die Schraube an der Rückseite
des Geräts an, die sich rechts neben dem Produktetikett bendet.
2. Schließen Sie das andere Ende des Erdungskabels an die Erde des Kabelsystems an.
VORSICHT: Schließen Sie immer zuerst den permanenten Erdungsschutz an, bevor Sie ver-
suchen, das Gerät an ein LAN-Segment und Telekommunikationsleitungen anzuschließen.
Connecting the ShoreTel Voice Switch to the Network
Once the ST50A or ST100A Voice Switch is secured to a rack or surface-mounted, you can
connect it to the data network.
Power
LED
USB
port
Audio
input
port
10/100/1000
Mbps Ethernet
ports
LAN1 RS-232C
maintenance
port
Status
LED
Audio
output
port
RJ-21X
port
LAN2
Installation Equipment
To install the switch, you need the following equipment:
• AC surge protector for the power connection
• RJ-45 cable for connecting the switch to the local area network
• Music-on-hold source with a standard mini-headphone adapter (optional)
• Permanent earthing connector for grounding the device
• RJ-21 telephone cable (female connector on end that is connected to the ShoreTel voice switch)
for analog port connections
• RJ-21 to RJ-11 patch panel for connecting telephones and trunk lines
• #1 Phillips screwdriver
Installation Location Requirements
To ensure optimum operating conditions for the ST50A or ST100A voice switch, verify the operating
environment is adequately ventilated, free of gas or airborne particles, and isolated from electrical
noise.
1. Use a #1 Phillips screwdriver to remove the two screws on
either side of the RJ-21X port, then place the retainer on
the port and re-attach the screws.
2. Plug the Telco cable into the port, then pull the Velcro strap
tightly around the cable connector and fasten it.
3. Connect the other end of the Telco cable to the punch-down block or patch panel.
CAUTION: To reduce risk of re, use only No. 26 AWG or larger (e.g. 24 AWG) UL Listed
or CSA certied telecommunication line cord.
VORSICHT: Um das Brandrisiko zu verringern, verwenden Sie nur Telekommunikationslei-
tungen Nr. 26 AWG oder größer (z.B. 24 AWG) mit UL- oder CSA-Zulassung
For detailed information on switch port and trunk conguration, see the “Conguring
Switches” and “Conguring Trunks” sections in the ShoreTelAdministrationGuide.
1. Connect a music-on-hold source (CD player or other audio
source) to the audio input port.
2. Connect your site’s paging system to the audio output port.
ShoreTel provides a Paging Adapter to facilitate paging
connections. Refer to the ShoreTel Paging Adapter Quick
Instsall Guide for more information.
German: Das ShoreTel Voice-Schaltgerät auf einer ebenen Oberäche
montieren
Wenn Sie planen, das Gerät auf einer ebenen Oberäche zu montieren, befestigen Sie
zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer
Oberächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)
Attaching an Earthing Connector
To meet electrical safety requirements for proper grounding, you must connect a permanent
earthing protector between the ShoreTel voice switch and the wiring system earth ground.
1. Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the unit and to
the right of the product label.
2. Connect the other end of the ground wire to the wiring system ground.
CAUTION: Always connect the permanent earthing connector before attempting to connect the
switch to a LAN segment and telecommunication lines.
Servicing Procedures
WARNING: The ST50A and ST100A contain no internal eld serviceable parts. Return the
equipment to ShoreTel for any required service procedures.
CAUTION: Internal fuses should be serviced only by qualied ShoreTel personnel. If internal
fuses are blown and require replacement, return the ST50A or ST100A to ShoreTel for service.
WARTUNGSVERFAHREN
ACHTUNG: Der ST50A und ST100A enthält keine internen Teile, die vor Ort gewartet werden
können. Senden Sie das Gerät an ShoreTel, falls Wartungsarbeiten erforderlich sein sollten.
VORSICHT: Interne Sicherungen dürfen nur von qualizierten ShoreTel-Mitarbeitern gewartet
werden. Wenn interne Sicherungen ausgetauscht werden müssen, senden Sie den ST50A oder
ST100A zur Wartung an ShoreTel.”
Installing the ST50A/ST100A on a Wall Mount
The ST100DA is placed on a wall by attaching the ShoreTel Wall Mount Kit to the wall, and
then attaching the appliance to the bracket. Refer to the ShoreTel Wall Mount Kit Quick Install
Guide for more information.
Power
LED
USB
port
Audio
input
port
10/100/1000
Mbps Ethernet
ports
LAN1 RS-232C
maintenance
port
Status
LED
Audio
output
port
RJ-21X
port
LAN2

Conguration Switch Status & Specications
Quick Install Guide
ShoreTel ST50A and ST100A Analog
Voice Switches
Copyright©1998-2014byShoreTelInc.,Sunnyvale,California,USA.Allrightsreserved.PrintedintheUnitedStatesofAmerica.Contentsofthispublicationmaynotbereproducedortransmittedinanyformorbyanymeans,electronicormechanical,for
any purpose, without prior written authorization of ShoreTel, Inc. ShoreTel, Inc. reserves the right to make changes without notice to the specications and materials contained herein and shall not be responsible for any damage (including consequential)
caused by reliance on the materials presented, including, but not limited to typographical, arithmetic or listing errors. ShoreTel, ShoreTel (and logo), ControlPoint, Brilliantly Simple, Brilliantly Simple Communication, ShoreCare, ShoreGear, ShorePhone, and
ShoreWareareregisteredtrademarksofShoreTel,Inc.intheUnitedStatesand/orothercountries.TheShoreTellogoisatrademarkofShoreTel,Inc.intheUnitedStatesand/orothercountries.Allothercopyrightsandtrademarkshereinarethepropertyof
their respective owners.
PN XXX-XX-XX
960 Stewart Drive Sunnyvale, California 94085
Phone: [phone] OR +1.800.425.9385 Fax: [phone] www.shoretel.com
Power LED
The power LED indicates the operating status of the switch.
Light Description
Steady The switch is powered on, and the internal software is running.
Flashing Two ashes indicates a failed internal self-test (i.e. hardware failure). Refer to
“Conguring Switches” in the ShoreTel Administration Guide for details on other
ash patterns.
Off The switch is not powered on, or the software is not running.
Status LED
The status LED provides voice switch activity information.
Color Activity Description
Off No ports are assigned
Green Steady No ports are handling active calls
Green Flashing-Fast At least one port is handling an active call.
Yellow Steady No ports are handling active calls and at least one port is out of service.
Yellow Flashing-Slow The switch is not connected (or has lost connection) to a ShoreTel server.
Yellow Flashing-Fast At least one port is handling an active call and at least one port is out of
service.
Network LEDs
Each LAN connector provides two LEDs (Link/Act and 10/100/1000) that indicates
the activity and communication speed of the connected network.
LED Color/State Description
Link/Act Off There is no link present..
Link/Act Green-Steady There is a link present, but no data packets are being transmitted or received.
Link/Act Green-Flashing There is a link present, and data packets are either being transmitted or
received.
10 Off A 10 Mbps link is present.
100
1000
Green
Yellow
A 100 Mbps link is present.
A 1000 Mbps link is present
Specications
Feature Specication
Dimensions 14.65 x 8.35 x 1.65 inches (372 x 212 x 42 mm)
Weight 5.3 lb (2.40 Kg)
Input voltage 100-240 VAC, 50-60 Hz
Power consumption 1A max.
Humidity 5-90% relative humidity (non-condensing)
Operating temperature 0-50˚ C
ShoretTel ST50A and ST100A Voice Switch RJ-21X Port Pinout
An RJ-21 telephone cable, wired straight through, connects the ST50A and ST100A
Voice Switches to a standard 12-port patch panel or 12-port harmonica block.
ST100A: When connecting an ST100A to a 24-port patch panel, the Voice Switch’s
twelve analog channels map to alternating ports from port 1 through 23 on the patch
panel. The Power Fail Transfer Unit provides an electrical connection between trunk
channel 1 and the extension on channel 12.
Pin No. 12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Port No. 12345678910 13 11 14 12
X
Port Type T T T T T T T T E E E E E E
X
Pin No. 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
Pin pairs Assignment
1,26 3,28 5,30, 7,32 Eight loop start ports (T) for trunks.
9,34 11,36 13,38 15,40
17,42 19,44 20,45 21,46 22, 47 23,48 Six congurable ports (E) for telephones or DID trunks.
ST50A:When connecting an ST50A to a 24-port patch panel, the Voice Switch’s eight
analog channels map to ports 1, 3, 5, 7, 17, 19, 21, and 23 on the patch panel. The
Power Fail Transfer Unit provides an electrical connection between trunk channel 1
and the extension on channel 12.
Pin No. 12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Port No. 1 2 3 4 9 10 11 12
X
Port Type T T T T E E E E
X
Pin No. 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
Pin pairs Assignment
1,26 3,28 5,30, 7,32 Four loop start ports (T) for trunks.
17,42 19,44 21,46 23,48 Four congurable ports (E) for telephones or DID trunks.
Network Conguration
Once the ShoreTel voice switch is installed and powered on, it must be congured for
network operations. A voice switch gets a network conguration by assignment from a
DHCP server, or directly from an administrator console (see procedure below).
For more information on setting up a switch for automatic conguration by a DHCP server,
see the ShoreTelPlanningandInstallationGuide.
Conguring the Voice Switch from a Console
1. Use a straight-through serial cable, DB9 male to DB9 female, or suitable USB-to-R232
serial adpater to connect the switch maintenance port to a console PC.
2. On the PC or laptop, start a terminal emulation program and connect to the voice switch
using these serial communication settings: 115,200 bps, 8 data bits, no parity, one stop
bit, no handshake.
3. At the login prompt, enter:
Login: root
Password: ShoreTel
4. Use the Linux command, stcli to bring up a ShoreTel conguration tool to set network
parameters and view current status. The default switch conguration is to use DHCP
for network parameters and automatic detection of speed, duplex, and ow control
settings.
5. Choose Menu Options and follow the onscreen instructions for setting network
parameters, including IP address, subnet mask, and gateway.