
6 Troubleshooting
Error indicators in TIA Portal
CPU error Possible causes
Hardware component not available due to type
mismatch
•Incorrect microScan3 PROFIsafe module
configured in TIA Portal.
•Incorrect process image selected in Safety
Designer.
Safety Program: Error in PROFIsafe communi‐
cation with F-IO
F_WD_Time set too short.
IO device failure - IO device not found •Incorrect PROFINET device name
•Faulty connection between the safety laser
scanner and the controller (e.g., defective
cable)
•Voltage supply to the safety laser scanner
is interrupted
Mismatch of failsafe destination address
(F_Dest_Add)
F_Dest_Add does not match the configuration
in Safety Designer.
Inconsistent iParameters (iParCRC error) F_iPar_CRC does not match the configuration
in Safety Designer.
Error indicators on the microScan3 – network LEDs
The safety laser scanner has two PROFINET LEDs in addition to the Ethernet LEDs.
Table 8: Bus error LED, inscription: BF
LED status Meaning Troubleshooting
oNo supply voltage
or PROFINET commu‐
nication not active or
device is not config‐
ured
bCheck power supply, wiring and connected
communication partners.
bRestart device.
bCheck the configuration of the device.
O Green PROFINET communi‐
cation is active
–
Ö Green No connection to con‐
trol unit
bCheck PROFINET names.
bCheck the control unit.
bStart the controller.
O Red Serious error, device
not ready
bCheck device.
bRestart device.
bReplace device.
Ö Red Incorrect PROFINET
configuration
bCheck the PROFINET configuration, in par‐
ticular F_Dest_Add.
Ö Red/green PROFINET alarm is
active
bCheck the cause of the error in the con‐
figuration program of the controller and
observe the help text.
bCheck the alarm in the Safety Designer.
Table 9: System error LED, inscription: BF
LED status Meaning Troubleshooting
oNo supply voltage
or PROFIsafe commu‐
nication not initialized
or not active or incor‐
rect process image
selected
bTrigger or launch PROFIsafe communica‐
tion.
bCheck whether the same process image is
selected in the controller and in the device
(6 bytes or 12 bytes)
6 TROUBLESHOOTING
18 T E C H N I C A L I N F O R M A T I O N | microScan3 - PROFINET 8026545/2021-03-15 | SICK
Subject to change without notice