Siemens Orion 2 RIC10 User manual

Life sounds brilliant.
usa.bestsoundtechnology.com
Orion™2 RIC10
User Guide

Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.
To receive the most benet from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Welcome
Enhance your Siemens experience.
Learn about your hearing aids and accessories you may
nd helpful, access the latest information about hearing
health, and receive promotional offers by joining the
Siemens hearing health community at*
usa.bestsoundtechnology.com/join or:
Learn more
about Siemens
products by
scanning the
QR code
*We respect your privacy. We will not sell, rent, or give your name or e-mail address to
anyone. At any time, you can select a link at the bottom of every email to unsubscribe
or update prole.

2 3
Content
Welcome 1
Your hearing instruments 4
Instrument type 4
Getting to know your hearing instruments 4
Components and names 5
Controls 7
Settings 8
Batteries 9
Battery size and handling tips 9
Replacing batteries 10
Daily use 12
Turning on and off 12
Inserting and removing the hearing instruments 13
Adjusting the volume 16
Changing the hearing program 16
Special listening situations 17
On the phone 17
Maintenance and care 18
Hearing instruments 18
Ear pieces 19
Professional maintenance 21
Further information 22
Safety information 22
Accessories 22
Troubleshooting 22
Service information 24
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.

4 5
This user guide describes optional features that
your hearing instruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.
Instrument type
Your hearing instruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the instrument via a receiver cable. The
instruments are not intended for infants, small children or
mentally disabled persons.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
Your hearing instruments
Components and names
ૢ
૜
૞
૟
ૠ
ૡ
૝
ૣ
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Push button (optional)
➏Battery compartment
➐Side indicator
(red = right ear,
blue = left ear)
➑Receiver connection

6 7
You can use standard or custom-made ear pieces.
Standard ear pieces Size
Click Dome single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces. Read
more in section "Maintenance and care".
Custom-made ear pieces
Custom shell
Click Mold
Controls
With the controls you can, for example, switch hearing
programs. Your hearing instruments either have a
push button or no control.
Your Hearing Care Professional has programmed your
desired functions to the push button.
Control Left Right
Push button
No control
You can use a smartphone app for remote control.
Push button function L R
Press <1 second:
Program change
Press >3 seconds:
Standby/turn on
L = Left, R = Right

8 9
Settings
Hearing programs
1
2
3
4
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
The tinnitus therapy feature generates a soft noise
to distract you from your tinnitus.
When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 10
■ Always use the correct battery size for your hearing
instruments.
■ Remove the batteries if you intend not to use the
hearing instruments for several days.
■ Always carry spare batteries.
■ Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Batteries

10 11
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet stick to pull out the
battery. The magnet stick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

12 13
Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the rst
catch.
Via push button:
XTurning on or off: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Daily use
Inserting and removing the hearing instruments
Your hearing instruments have been ne-tuned for your
right and left ear. Colored markers indicate
the side:
■ red marker = right ear
■ blue marker = left ear
Inserting a hearing instrument:
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwist it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing instrument and
slide it over the top of your
ear ➋.
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.

14 15
■ It may be helpful to insert the right hearing
instrument with the right hand and the left
hearing instrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
Removing a hearing instrument:
XLift the hearing instrument
and slide it over the top of
your ear ➊.
XIf your hearing instrument is
equipped with a custom shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing instrument.
If this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".

16 17
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
You can use a smartphone app for volume control.
Changing the hearing program
Depending on the listening situation, your hearing
instruments automatically adjust their sound.
Your hearing instruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the push button
briey.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing instrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is congured for your hearing
instruments, it is listed in section "Settings".
Special listening situations