Sierra Wireless AirCard 319U User manual

MOBILE INTERNET KEY
QUICK START GUIDE
LA CLÉ INTERNET MOBILE
GUIDE DE DÉMARRAGE RAPIDE

1
Welcome to the AirCard 319U
Mobile Internet Key Quick Start Guide
This Quick Start Guide provides instructions for installing
and using your AirCard 319U.
Your package contains:
• AirCard 319U with TRU-Install
• This Quick Start Guide
• USB extension cable
• Screen clip
You can use the AirCard 319U with these operating
systems:
• Windows®7
• Windows Vista®
• Windows XP (Service pack 3 or later)
• Mac OS®X 10.5 or later
Windows and Mac 64-bit editions
are also supported.
USB connector
Power LED
Data LED
External antenna connector
SIM card slot and microSD slot are under the back cover.
See page 2 for details.

2
The AirCard 319U is TRU-Install enabled and does not
require a CD for installation.
Move the USB connector to the side. Remove the
back cover and insert the SIM card as shown in the
illustrations.
Installation
1
1
SIM card slot
Replace the back cover.
microSD card slot
English

3
Insert the AirCard 319U into the USB slot.
Once the software is installed, the AirCard 319U
searches for a network.When the AirCard 319U finds
a network, the Connect button in Watcher becomes
available.
Click Connect to connect to the Internet.
2
2
3
3
Windows
The software installation process starts automati-
cally. Follow the on-screen prompts to install Sierra
Wireless AirCard Watcher®software. If the installation
does not start automatically, see page 7.
Mac OS X
1. Double-click the installer package when it
appears. If the installer package does not appear,
see page 7.
After the installation is complete, the message “A
new network interface has been detected”
appears.
2. Click the Network Preferences... button.
3. In the Network window, click Apply.
Your AirCard 319U is ready to connect.

4
Windows 7 Mobile Broadband*
To connect to the network using Windows 7
Mobile Broadband:
1. Click the signal strength icon in the system tray.
The Mobile Broadband connection window opens.
2. Select your network and click Connect.
Note: Features such as SMS are only available by using
Watcher.
*This product has passed Microsoft-designed tests for a
high standard of performance, reliability, and compatibility
with Windows 7.
Using Watcher
Start Watcher (Windows)
To launch Watcher:
• Double-click the Watcher icon on your desktop.
• In Windows Vista or Windows 7, select
Start > All Programs > Sierra Wireless > AirCard
Watcher.
• In Windows XP, select Start > Programs > Sierra
Wireless > AirCard Watcher.
Start Watcher (Mac)
To launch Watcher:
• Click the Watcher icon in the dock.
• In Finder, select Applications > Sierra Wireless >
AirCard Watcher.

5
Color / State Power LED Data LED
Off
Not powered
Unable to
detect service
Blinking
Firmware is
updating.
Do not remove
your AirCard 319U .
3G+ network
detected
Blinking Initializing
2G network
detected
Solid Powered on
Connected to
a 3G+ network
Solid
AirCard 319U error
Connected to
a 2G network
The two LEDs show the current status of the
AirCard 319U.
LED Operation
For troubleshooting information related to the LEDs, see
page 10.

6
Removing the AirCard 319U
Windows
1. Exit Watcher.
2. Remove the AirCard 319U by pulling it straight out from
the USB port.
Mac OS X
1. Exit Watcher.
2. If a microSD card is inserted in the AirCard 319U,
locate the microSD card drive in Finder and click the
Eject icon.
3. Remove the AirCard 319U by pulling it straight out from
the USB port.
View the User Guide
The User Guide provides additional operating information,
troubleshooting suggestions, and specifications for the
AirCard 319U.
• In Windows Vista or Windows 7, select Start > All
Programs > Sierra Wireless and then double-click the
PDF file.
• In Windows XP, select Start > Programs > Sierra
Wireless and then double-click the PDF file.
• In Mac OS X, in Finder, select Applications >
Sierra Wireless and then double-click the PDF file.

7
What do I do if the software installation does
not start (Windows) or I don't see the Installer
package (Mac)?
Windows
1. Double-click Computer (Windows Vista, Windows 7) or
My Computer (Windows XP) on your desktop.
2. Click the TRU-Install drive.
3. Under the TRU-Install drive, open the Win folder and
double-click Setup.exe. Follow the on-screen prompts
to install the software.
For additional information, refer to the User Guide. If the
software failed to install, you’ll find the User Guide in
Computer > TRU-Install > Win (Windows Vista, Windows
7) or My Computer > TRU-Install > Win (Windows XP) .
Mac OS X
If you do not see the installer package:
1. Open Finder.
2. Under Devices, click AirCard 319U.
3. Double-click the installer package.
For additional information, refer to the User Guide. In
Finder, select Applications > Sierra Wireless > AirCard
Watcher.
Frequently Asked Questions
Does the latest version of Watcher work with
my other Sierra Wireless modems?
Yes, Watcher is backwards compatible with all Sierra
Wireless USB and ExpressCard modems. It is not compat-
ible with non-Sierra Wireless products.

8
When do I use the extension cable?
If the orientation of your computer’s USB slot or the thick-
ness of your computer are such that pressure is applied
to the end or side of the AirCard 319U, you may damage
the AirCard 319U or your computer. In such cases, do not
insert the AirCard 319U directly into your computer’s USB
slot. Use the USB extension cable and laptop clip instead.
What are some ways I can optimize my data
usage?
• Close any unnecessary application running in the
background.
• Set the web browser’s home page to a web site with
minimal graphics (e.g. Google™).
• Configure automatic software updates to notify you
before installation begins.
• Configure Outlook®, Entourage®, or Mail to retrieve
emails less frequently or to retrieve them manually.
• Configure Outlook, Entourage, or Mail to download
email headers only (i.e. not the full email).
What tools are available to help me monitor
my data usage?
You can keep track of your data usage in Watcher. For
details, see the User Guide (available in Windows—Start
> All Programs > Sierra Wireless and in Mac Finder,
select Applications > Sierra Wireless).
You can set Watcher to automatically check for updates.
For more information see the Watcher Help (select Help >
Help topics. )

9
Unable to connect?
1. Check the physical connection of the AirCard 319U.
(Remove and reinsert it.)
2. Try another USB port. Do not use a hub or any external
equipment.
If you are still unable to connect, look for additional
troubleshooting tips online at www. telusmobility.com
under Support.
Once connected, what do I do if I have trouble
with my email account or Internet browser?
1. Check the browser settings:
a. Select File. Ensure there is no check mark next to
“Work Offline”.
b. Select Tools > Internet Options.
• General tab. Delete Cookies and Temp files, and
clear History.
• Privacy tab. Disable the Pop-up Blocker.
• Connections tab > LAN settings. Ensure that all
check boxes are clear (no check marks).
• Advanced tab. Restore Default settings.
2. Consult the help systems on your email or Internet
browser to find troubleshooting help specific to what
you are doing.