Sierra Wireless 305 User manual

2131219
Rev 1.0
USB 305 HSPA Modem
User Guide

Preface
Rev 1.0 May.09 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

USB 305 HSPA Modem User Guide
42131219
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
andotherpatentspending.
ManufacturedorsoldbySierraWirelessoritslicenseesunder
oneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks “HeartoftheWirelessMachine®”isaregisteredtrademarkof
SierraWireless.SierraWireless,theSierraWirelesslogo,the
redwavedesign,thered‐tippedantenna,andTRU‐Installare
trademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Macintosh®isatrademarkofAppleInc.,registeredintheU.S.
andothercountries.
Othertrademarksarethepropertyoftherespectiveowners.

Preface
Rev 1.0 May.09 5
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Sales Desk: Phone: [phone]
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
Web: www.sierrawireless.com
Revision
number Release date Changes
1.0 May 2009 New document

USB 305 HSPA Modem User Guide
62131219

Rev 1.0 May.09 7
Contents
Introducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 15
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20
Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

USB 305 HSPA Modem User Guide
8213xxxx
Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .23
FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Rev 1.0 May.09 9
11: Introducing the USB 305 Modem
• Memory stick
capability
• Services supported
• Your account and
coverage area
• USB 305 modem
software
• Frequency bands
supported TheUSB305(3G)wirelessmodemenablesyoutoconnectto
theInternet,sendandreceiveemail,connecttoacorporate
networkorvirtualprivatenetwork(VPN),orviewstreaming
video,withouttheneedforacable.
ThemodemfitsintoTypeAUSBports.Themodemhasa
built‐inantenna.
Operating systems
YoucanuseyourUSB305modemonthefollowingoperating
systems:
•WindowsVista
•WindowXP
•MacOS10.6orlater
OnWindowsoperatingsystems,theUSB305modemisTRU‐
Installenabled.Alltherequiredsoftwareisonthemodem.
Whenyousetupyourmodem,thesoftwareisinstalledon
yourcomputer.YoudonotneedaninstallationCD.
OnMacOSsystems,theUSB305usesnativeMacsupport.No
installationisrequired.
Power LED
Data LED
microSD card slot
USB connector
and SIM card slot

USB 305 HSPA Modem User Guide
10 2131219
Accessories
Dependingonyourserviceprovider,yourUSB305modem
maycomewithsomeorallofthefollowingaccessories:
•USBextensioncableandscreenclip
•Carryingcase
•Externalantenna
•microSDmemorycard
Memory stick capability
YourUSB305modemisbuilttoaccommodateamicroSD
externalmemorycard.Dependingonyourserviceprovider,a
microSDcardmaybeincludedinyourpackage,oryoumay
needtopurchaseitseparately.
Services supported
YourUSB305modemsupportsthelatest3Ghigh‐speed
networksandisalsocompatiblewith2Gnetworks.
Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,and
UMTS.GPRSandEDGEare2Gtechnologies.
Maximumtheoreticaldataspeeds1are:
•HighSpeedDownloadPacketAccess(HSDPA)—upto
7.2 Megabitspersecond(Mbps)
•HighSpeedUploadPacketAccess(HSUPA)—upto
2.0 Mbps
•ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbps
downloadandupto1.5Mbpsupload
•UniversalMobileTelecommunicationsSystem(UMTS)—
384 kilobitspersecond(kbps)
•EnhancedDataratesforGSMEvolution(EDGE)—
236 kbps
•GeneralPacketRadioService(GPRS)—56 kbps
1. Actualspeeddependsontheservicesofferedbyyour
serviceprovider.Contactyourserviceproviderandvisit
www.sierrawireless.comfordetails.

Introducing the USB 305 Modem
Rev 1.0 May.09 11
Whenestablishingaconnection,yourUSB305modemuses
thefastestavailableservice.If,forexample,youareusinga
USB305modeminanareathathasEDGEservicebutnot
UMTSorHSDPA/HSUPAservice,themodemconnectsusing
EDGEservice.
Oncetheconnectionisestablished,youhaveaccesstoall
Internetservices.
Your account and coverage area
Note: If you purchased the USB
305 modem from a GSM service
provider, you may already have
an account and a SIM card.
Otherwise, your retailer should
be able to give you the names of
companies that provide these.
YoumusthaveanaccountwithaGSMserviceprovidertouse
theUSB305modem.Tousethemodem’s3Gcapability,your
accountmustbewithaserviceproviderthatoffersHSDPA/
HSUPAorUMTSservice.(TheUSB305modemisbackwards
compatiblewith2Gservice.)
Whenyouobtainyouraccount,youaregivenaSubscriber
IdentityModule(SIM)cardcontainingaccountinformation.
TheSIMcardmustbeinsertedwheneveryouuseyourUSB
305modem.
Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
•Networkcoverage—Youmustbewithinthenetwork
coveragearea.
•Serviceprovider—Ifyouarewithinthecoverageareaofa
networkthatisnotoperatedbyyourownserviceprovider,
youcanobtainserviceonlyifthereisaroamingagreement
betweenyourserviceproviderandthenetworkoperator.
•Accountprovisions—Youraccountmayrestrictyour
usagetocertainnetworksorlimittheamountoftimeyou
canusethenetwork.
•Frequencyband—Youcannotconnecttonetworks
operatinginbandsnotsupportedbyyourUSB305
modem,regardlessofroamingagreementsoraccount
provisions.
Mostserviceprovidershavecoveragemapsontheirwebsites.
USB 305 modem software
TheconnectionmanagersoftwarethatcomeswithyourUSB
305modemdependsonyourserviceprovider.Contactyour
serviceproviderformoreinformation.

USB 305 HSPA Modem User Guide
12 2131219
Frequency bands supported
FrequencybandssupportedbytheUSB305modem:
Technology Bands Location
2G 850 MHz (cellular band) North America
900 MHz (EGSM band) Europe
1800 MHz (DCS band) Europe and Asia
1900 MHz (PCS band) North America
3G WCDMA 850 (band V) North America and
Australia
WCDMA 1900 (band II) North America
WCDMA 2100 (band I) Europe, Asia, and
Australia

Rev 1.0 May.09 13
2
2: Getting Started
Followtheinstructionsinthischaptertosetupandstartusing
yourUSB305modem.
TouseyourUSB305modem,you’llneed:
Note: Keep a written record in a
secure place of the account
information that your service
provider gives you.
•Anaccountwithaserviceprovider
•ASIMcard(suppliedbytheserviceprovider)
•Aprofile,whichmaybe:
·Alreadystoredonyourmodemwhenyoupurchaseit
·Setupautomatically
·Selectedfromadrop‐downlist
·Createdmanually
Overview of installation steps
1. Checkthesystemrequirements.
2. InserttheSIMcard.
3. InserttheUSBmodemintoyourcomputer’sUSBport.
(Thenecessarysoftwareisinstalledandeithertheprofile
issetupautomaticallyortheconnectionmanagersoftware
promptsyoutocreateaprofile.)
System requirements
TheUSB305modemissupportedon:
•WindowsVista®
•WindowsXP(HomeandProfessionalversions)
•Macintosh®OSX10.6orlater
Note: If you are running
Mac OS X, please refer to the
Quick Start Guide for
Mac OS X found at
www.sierrawireless.com/mac.
ToinstalltheUSB305modem,yourequirethefollowing:
USB port 1 USB Type A slot (USB 1.1 or 2.0)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB

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Insert the SIM card
Note: Be sure to insert the SIM card before you insert the modem into
the computer’s USB slot.
Note: To prevent the SIM card
from becoming jammed in its
slot, ensure the edge of the card
is smooth before inserting it. Do
not attach labels to your SIM
card as this may also cause it to
jam.
ToinserttheSIMcard:
1. IfyourSIMcardisattachedtoalargercard,detachthe
SIMcardandremoveanyfragmentsstucktoit.
2. OpentheflaponthesideofyourUSB305modem.
3. Pulloutthetrayontherightside,asshownintheillus‐
tration.
4. PlacetheSIMcardinthetray,withtheSIMcardnotchin
theouterright‐handcorner.
5. SlidetheSIMtraybackintothemodem.
Ifthetraycomesallthewayout,donotdiscardit.Place
theSIMcardintothetrayandinserttheentireSIMcard‐
trayassemblyintothemodem.
Note: The SIM card must be in the tray. Do not insert the SIM card
into the modem without the tray.

Getting Started
Rev 1.0 May.09 15
Insert the 305 USB modem directly into
the USB slot
1. FlipopentheUSBconnector.
2. Toachieveoptimalperformance,adjusttheangleofthe
USBconnectorsoyoucaninsertthemodemintothe
computerinanuprightposition,asshowninthestep3
illustration.
3. GentlyinsertthemodemintotheUSBslot.Youcaninsert
themodemdirectlyintothecomputer,asshowninthe
illustrationoryoucanplacethemodeminthelaptopclip
andusetheUSBextensioncabletoconnectittothe
computer.(See“Using the extension cable and notebook
computer clip”onpage 20.)
Note: Do not forcefully insert the
USB 305 modem as you may
damage connector pins.
Note: Do not insert the USB 305 modem or the USB extension cable
into a USB hub or, if your keyboard is separate from your notebook
computer, a USB slot on your keyboard.
4. Theinstallationprocessstartsautomaticallywhenyou
insertthemodem.
180°
180°

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Note: Users of Windows Vista
must be logged in with adminis-
trative privileges. Users of
Windows XP may require admin-
istrative privileges.
Ifitdoesnot:
a. Double‐clickMy Computer(WindowsXP)orComputer
(WindowsVista)onyourdesktop.
b. ClicktheTRU-Installdrive(usuallyE:orF:drive).
c. UndertheTRU‐Installdrive,gotoWin/ATTand
double‐clicktheSetup.exe file.
5. Followtheon‐screeninstructions.
6. Restartthecomputerwhenpromptedtodoso.
Connect to the network
Touseyouraccount(andconnecttoyourserviceprovider’s
network),youneedtohaveatleastoneprofilesetuponyour
modem.Dependingonhowyourmodemisconfigured,the
profilemayalreadybesetuporyoumayneedtocreateone.
Contactyourserviceproviderformoreinformation.
Oncethesoftwareissuccessfullyinstalledandtheprofileisset
up,theUSB305modemisreadytouse.

Rev 1.0 May.09 17
3
3: Using your USB 305 Modem
• Removing a SIM card
• Using the microSD
memory card
• Using the extension
cable and notebook
computer clip
YourHSPAUSB305modemhasaUSBconnectorandslotsfor
aSIMcardandamicroSDexternalstoragecard.LEDsonthe
frontofthemodemprovidestatusinformation.
LEDs
TheUSB305modemhastwoLEDsthatshowthecurrent
statusofthemodem.
Power LED
Data LED

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Removing a SIM card
Chapter 2providesinstructionsforinsertingtheSIM.To
removetheSIMcardfromtheUSB305modem:
1. Opentheflaponthesideofthemodemandslideoutthe
SIMtray.
LED State Indicates
Power Off Indicates one of the following states:
•The modem is not inserted in the computer.
•The computer is off or in “suspend and resume” mode.
•The modem radio has been turned off using the connection management
software.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is updating.
Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem error—either the modem is having a problem initializing (searching
for service) or is offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to
connect.
Solid Amber The modem is connected to a 2G network and is able to send and receive
data.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to
connect.
Solid Blue The modem is connected to a 3G network and can send and receive data.

Using your USB 305 Modem
Rev 1.0 May.09 19
2. RemovetheSIMcard.
Note: If the tray comes all the way out, do not discard it. Carefully
insert the empty tray back into the modem.
Using the microSD memory
card
TheUSB305modemisbuilttoaccommodateamicroSD
externalstoragecard.
Touseamemorycard:
1. Ifthemodemisinsertedintothecomputer’sUSBslot,
removeitbeforeinsertingthemicroSDcard.
2. Opentheflaponthesideofthemodem.
3. Pushthememorycardintoslotontheleft,asshowninthe
illustration.
4. InserttheUSB305modemintothecomputer’sUSBslot.
ThememorycardappearsasaUSBmemorydrive.Youcan
copy,paste,anddragfilestoandfromitthesamewayasyou
canwithanyotherexternaldrive.
microSD card
microSD card slot

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Removing the microSD memory card
Tip: To help conserve the computer’s battery life, remove the
memory card when you are not using it.
Toremovethememorycard:
1. OpentheflaponthesideoftheUSBmodem.
2. PushthemicroSDcardinandthenreleaseit.
3. GentlypullthemicroSDcardout.
Using the extension cable and
notebook computer clip
YourUSB305modemcomeswithanextensioncableandclip.
Theclipfitsonthetopofyournotebookcomputerandholds
yourUSBmodem.
Note: To meet FCC (regulatory) requirements, use only the supplied
extension cable and notebook computer clip; other cables and
notebook computer clips should not be used.