Sierra Wireless AT&T USBConnect Shockwave User manual

Quickstart
AT&T USBConnect
Shockwave
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Welcome to AT&T
Thank you for purchasing the AT&T USBConnect Shockwave.
Please use this Quickstart for a brief overview of device setup
OR
take advantage of our interactive web tutorials at
for the most complete and up-to-date device setup information.
The online tutorials include step-by-step instructions and an easy
search function to find what you need quickly.
att.com/Tutorials

Getting Started
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•SIM card
The AT&T USBConnect Shockwave comes with the SIM card already
installed. If you need to remove or replace it, remove the cap from
the end of the Shockwave, slide out the SIM tray, remove or replace
the SIM card, and then close the tray, as shown in the illustrations.
• Insert the Shockwave
Gently insert the Shockwave into the USB
port in your laptop.
• Install the software
When you insert the Shockwave into your laptop, the AT&T
Communication Manager (ACM) auto-install begins. Follow the
on-screen prompts. A CD is included with a backup copy of ACM.
• Start AT&T Communication Manager
Windows
ACM launches automatically, or double-click the ACM icon
on your desktop to launch it.
Mac
Go to Applications > AT&T >AT&T Communication Manager.

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AT&T Communication Manager (ACM) is an auto-loading application
that lets you control connections to the AT&T mobile network, other
mobile networks worldwide and to available Wi-Fi networks, including
thousands of AT&T Wi-Fi Hot Spots. ACM will auto-install when you first
plug the device into your laptop and works on both Microsoft Windows
(Windows 7, Vista and XP) and Apple Macintosh (Mac OS X 10.4 and
above). ACM offers a range of tools to manage connections, find the
best connection available and connect quickly.
AT&T Communication Manager
Connection: Use this screen to choose between connecting to
the Mobile AT&T Network or to a local Wi-Fi network in range.
Settings: Use this screen to display all the settings or to
customize ACM to better meet your needs.
Updates: Use this screen to control update alerts and the
status of any installed updates.
Text Messages: Use this screen to send text messages or see
sent or received messages.
Contacts: Use this screen to view a list of the numbers/names
of those who you have sent or received text messages from, or
to add new numbers/names.

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AT&T COMMUNICATION MANAGER
Rethink Possible
Mobile [phone]
Wi-Fi rescan
Connection
AT&T ready to connect
AT&T HOTSPOT
HOTSPOT 2
HOTSPOT 3
HOTSPOT 4
HOTSPOT 5
HOTSPOT 6
HOTSPOT 7
HOTSPOT 8
usage details
5 days left in billing period
4GB Left 5GB
connect
usage
details
5 days left in billing period
connect
ACM offers two easy ways to
access the Internet. Choose a
mobile connection to get on the
AT&T mobile network or a Wi-Fi
connection. Both are available
from the main Connect screen.
Your data usage through the
Mobile network is tracked and
part of your data plan. Data
usage through Wi-Fi does not
count against your AT&T data
usage.
•Connect via Mobile
network
To get started, click the
blue Connect button in
the Mobile section. Once
connected, launch your
browser, email or other
Internet application. To
disconnect, click the orange
Disconnect button. The
usage meter is displayed as
a bar near the bottom of the
Mobile connection section.
Connect Options
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AT&T COMMUNICATION MANAGER
Rethink Possible
Mobile [phone]
Wi-Fi rescan
Connection
AT&T ready to connect
AT&T HOTSPOT
HOTSPOT 2
HOTSPOT 3
HOTSPOT 4
HOTSPOT 5
HOTSPOT 6
HOTSPOT 7
HOTSPOT 8
usage details
5 days left in billing period
4GB Left 5GB
connect
usage
details
5 days left in billing period
connect
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Note: Upon initial connection to the Internet, some of the software on
your device may check for updates. Operating systems, virus protection
software, and other software applications (i.e. tax software, iTunes, etc.)
may request permission to get updates or connect directly to ensure
that you have the most current version on your device. Although such
update checks are intended to be helpful, the updates can involve
transferring a significant amount of data over your network connection.
AT&T recommends that you control and monitor your usage to stay
within your data plan limits. For large updates, AT&T recommends that
you consider using Wi-Fi.
•Connect via Wi-Fi
To get started, select a Wi-Fi
network in the Wi-Fi network
list by clicking on it and
then click the blue Connect
button. Once connected,
launch your browser, email
or other Internet application.
To view available Wi-Fi
networks click rescan. To
disconnect, click the orange
Disconnect button.
Note: WiFi enabled laptop
required.
Connect Options (continued)

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AT&T COMMUNICATION MANAGER
Mobile [phone]
Connection
AT&T ready to connect
usage details
5 days left in billing period
4GB Left 5GB
connect
usage
details
5 days left in billing peri
od
For all DataConnect plans, you can manage your monthly wireless
data usage and avoid overage charges by:
•Taking advantage of the usage meter provided as a way to
easily track your data usage. The Usage meter in the Mobile
connection section shows the estimated data usage within
your monthly billing cycle compared to your monthly allowance
as a bar graph as well as the number of days left in the cycle.
Additional details are available by selecting the Usage Details
link.
Manage data usage
•Using your Internet service (DSL, Cable, etc.) and home Wi-Fi
networks to connect while at home and in the office.
•Using public Wi-Fi hotspots to connect. Unlimited usage on
AT&T’s entire national Wi-Fi network is included at no additional
charge with a DataConnect plan. “AT&T Wi-Fi Hot Spot” will
appear in the Wi-Fi network list when available. Wi-Fi enabled
device required. Other restrictions apply. For more details and
locations see attwifi.com.
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Sierra Wireless and the Sierra Wireless logo are trademarks of Sierra
Wireless. © 2010 AT&T Intellectual Property. All rights reserved. AT&T, the
AT&T logo and all other AT&T marks contained herein are trademarks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners.
2400064, Rev. 1
Need help?
For more information about using your new device and AT&T
Communication Manager, please refer to the interactive web
tutorial available at att.com/Tutorials.
Call AT&T Customer Care at 800-331-0500 for assistance with your
AT&T service. Please enter the 10-digit wireless phone number
associated with your DataConnect service when prompted. This
will direct your call to a specialized Care team. The wireless phone
number associated with your DataConnect rate plan can be found:
• on your sales receipt;
• on your monthly statement;
• on the main ACM screen (device must be inserted into laptop).
Additional support is available online including device
specifications, troubleshooting and user forums at att.com/
DeviceSupport.