Sierra Wireless RAVEN 20080605 User manual

Raven XE HSPA
User Guide
20080605
Rev 1.0

Rev 1.0 Oct.09 1
Contents
Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Activating Raven XE on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to a Computer or other Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ACEmanager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents
Rev 1.0 Oct.09 2
Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
AT Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Preface
Rev 1.0 Oct.09 i
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkRavenXE
areusedinanormalmannerwithawell‐constructednetwork,
theSierraWirelessAirLinkRavenXEshouldnotbeusedin
situationswherefailuretotransmitorreceivedatacouldresult
indamageofanykindtotheuseroranyotherparty,including
butnotlimitedtopersonalinjury,death,orlossofproperty.
SierraWirelessacceptsnoresponsibilityfordamagesofany
kindresultingfromdelaysorerrorsindatatransmittedor
receivedusingtheSierraWirelessAirLinkRavenXE,orfor
failureoftheSierraWirelessAirLinkRavenXEtotransmitor
receivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLinkRavenXEinareas
whereblastingisinprogress,whereexplosiveatmospheres
maybepresent,nearmedicalequipment,nearlifesupport
equipment,oranyequipmentwhichmaybesusceptibletoany
formofradiointerference.Insuchareas,theSierraWireless
AirLinkRavenXEMUSTBEPOWEREDOFF.TheSierra
WirelessAirLinkRavenXEcantransmitsignalsthatcould
interferewiththisequipment.
DonotoperatetheSierraWirelessAirLinkRavenXEinany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkRavenXEMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
RavenXEcantransmitsignalsthatcouldinterferewith
variousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
Raven XE may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkRavenXEwhileincontrolofavehicle.
Doingsowilldetractfromthedriveroroperatorʹscontroland
operationofthatvehicle.Insomestatesandprovinces,
operatingsuchcommunicationsdeviceswhileincontrolofa
vehicleisanoffence.
Limitation of
Liability Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

Preface
Rev 1.0 Oct.09 ii
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
andotherpatentspending.
LicensedunderthefollowingNortelNetworksLimited
patents:
UnitedStatespatentnumbers:5128925,5398247
Francepatentnumbers:2665993,2653959,2659812,2745091
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLink™andAceWare™aretrademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.

Preface
Rev 1.0 Oct.09 iii
Contact Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release date Changes
2.x Q2:2009 Raven XE documentation created and revised.

Rev 1.0 Oct.09 1
1
1: Introduction to the Raven XE
•ALEOS™
•ACEware™
•Connecting to your
cellular provider
•Communication
•Connection methods
•Networking
•Applications
•Software
•Documentation
TheRavenXEisanintelligentwirelessgateway,poweredby
ALEOS™,andoptimalforprovidingprimaryorbackup
networkconnectivityforanyhigh‐reliability/high‐availability
applications.
TheRavenXEistheperfectsolutionforanydevicewithan
Ethernetconnectionthatrequirespervasiveconnectivity
includingPCs,routers,networkequipmentandPOS/ATMsas
wellascommercialautomationequipment.
PoweredbyALEOS™,RavenXEmodemsaredesignedto
maintainareliable,consistentnetworkconnection.ClassI
Divison2certifiedasnonincendiveequipment,theRaven
Seriesisideallysuitedforuseinhazardousenvironments.
Keyapplicationsincludeutilities,manufacturing,automation,
oilandgas,ethernet‐basedSCADA,telemetry,Homeland
Securityandassetmonitoring.
Figure 1-1: Sierra Wireless AirLink Raven XE

Introduction to the Raven XE
Rev 1.0 Oct.09 2
ALEOS™
ALEOS,theembeddedcoretechnologyoftheSierraWireless
AirLinkproductssimplifiesinstallation,operationandmainte‐
nanceofanysolution,andprovidesanalways‐on,always‐
awareintelligentconnectionformission‐criticalapplications.
ALEOSenables:
•PersistentNetworkConnectivity
•Over‐The‐Air(OTA)Upgrades
•WirelessOptimizedTCP/IP
•Real‐TimeNotification
•PacketLevelDiagnostics
•DeviceManagement&Control
•ProtocolSpoofing
Figure 1-2: Powered by ALEOS
ACEware™
Awirelesssolutionisnotcompleteuntilyouhavesoftware
toolstomanagethedevicesmonitoringyourvaluable
equipment.UsingtheAirLinkControlEnvironment(ACE),
ACEWareisthedevicemanagementandmonitoringappli‐
cationsuiteforSierraWirelessAirLinkdevicespoweredby
ALEOS.
Figure 1-3: ACEware Logo
TheACEwaresuiteencompassesanapplicationinternaltothe
firmware(ACEmanager),Windows‐basedapplications
(ACEviewandModemDoctor),andaweb‐hostedapplication
(ACEnet).Youcandownloadtheapplicationsandtheiruser

Introduction to the Raven XE
Rev 1.0 Oct.09 3
guidesfromtheSierraWirelessAirLinkSolutionswebsite:
http://www.sierrawireless.com/support.Contactyourdealer
orSierraWirelessrepresentativeforanyfurtherinformation.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can
obtain the Microsoft .NET Framework from Microsoft at: http://
www.microsoft.com/.
ACEmanager,theAceWareremoteconfigurationand
monitoringtool,simplifiesdeploymentandprovidesextensive
monitoring,controlandmanagementcapabilities.
ACEmanagergivesyouthepowertomonitorandcontrolyour
SierraWirelessAirLinkcommunicationsplatformsinreal‐
time.
Simplified Deployment
ACEmanagerprovidestheabilitytoremotelysetupand
configureyourSierraWirelessAirLinkproducts.Remote
devicesetupandconfigurationreducesthedeployment
timelineofyourwirelesssolutionandprovidesaquickerpath
toROI.
Templatesallowyoutoeasilyconfiguredevicesinyourfleet
withidenticalsettings,ensuringasimple,accurate
deployment.
Monitor and Control
ACEmanagerallowsanadministratortoremotelymonitora
modem’sstatus,healthandconfigurationsettings.Theuser
interfacedisplayssignalstrength,cellsiteinformation,byte
countersanderrorconditions,enablingyoutopinpointany
issuesandtroubleshootimmediately.
ACEmanagerenablesremoteconfigurationandparameter
settingstobechangedorresetinstantlyovertheair,changea
device’sportconfiguration,IPaddresssettings,GPSsettings,
andmuchmore.Afterconfiguringonemodem,usethe
templatefeaturetocopythatdeviceconfigurationtoother
devices.
Tip: Configuration steps and examples in this guide use
ACEmanager.
ACEviewisanefficientstatusandconnectionmonitoring
applicationwithalow‐profile,easytoreadinterface.In
ACEview,youcanalsoupdatePRL.

Introduction to the Raven XE
Rev 1.0 Oct.09 4
Modem Doctor
ModemDoctorandModemDoctorUSBisatroubleshooting
anddiagnosticsutility.Thisutilitywillallowyoutogetalog
fileoftheRavenXEactivitywhichyoucanthensendtoSierra
Wirelesssupportorerasethecurrentconfigurationcompletely.
Figure 1-4: Modem Doctor
Connecting to your cellular
provider
TheRavenXEusesyourcellularproviderasanISP(Internet
ServiceProvider)toconnectyoutotheInternet.
Steps of a connection:
1. YourRavenXEestablishesaPPP(PointtoPointProtocol
or“dial”upconnection)linktotheyourcellularprovider
network,alsocalledregisteringonthenetwork,and
receivesanIPaddress.
2. WhenyourRavenXEhasreceiveditsIPaddressfrom
yourcellularprovider,aconnectiontotheInternetorthe
cellularnetworkisalsoavailableforcomputersorother
devicesconnecteddirectlytotheRavenXE.
TheRavenXEwillperformroutingforallinternettrafficto
andfromthecomputersorotherenddevicse.

Introduction to the Raven XE
Rev 1.0 Oct.09 5
WiththeRavenXEinEthernetPublicmode,onlyonedevice
connectedtotheEthernetportwillreceivethepublicIP
addresswhichistheoneprovidedbythecellularnetwork.In
EthernetPrivatemode,withahuborswitchconnectedtothe
Ethernetport,theRavenXEwillprovideNATforarangeof
computersorotherdevicesconnectedtotheswitchorhuband
Internetaccesstoallofthem.
Dynamic vs. Static IP Addresses
Therearetwotypesofaddressesonnetworks:dynamicand
static.
•Dynamicaddressesareassignedona“needtohave”basis.
YourRavenXEmightnotalwaysreceivethesameaddress
eachtimeitconnectswithyourcellularprovider.
•Staticaddressesarepermanentlyassignedtoaparticular
accountandwillalwaysbeusedwheneveryourRavenXE
connectstotheInternet.TheIPaddresswillnotbegiven
toanyoneelse.
MostISPs(cellularincluded)usedynamicIPaddressesrather
thanstaticIPaddressessinceitallowsthemtoreuseasmaller
numberofIPaddressesforalargenumberofcustomers.A
dynamicIPaddressissuitableformanycommonInternet
uses,suchaswebbrowsing,lookingupdataonanother
computersystem,orotherclientfunctions(suchasdataonly
beingsentoutoronlybeingreceivedafteraninitialrequest).
Tip: If your account with your cellular provider includes a dynamic IP
address and you need a static IP, please consult your your cellular
provider Representative for more information about changing your
account for static IP support.
IfyouneedtocontactyourRavenXE,adeviceconnectedto
theRavenXE,orahostsystemusingtheRavenXEfromthe
Internet,youneedtohaveaknownIP(suchasonewhichis
static)ordomainname(anIPaddresswhichisconvertedbya
DNSserverintoawordbasedname).IfyouhaveadynamicIP
addressforyourmodem,youcanuseaDynamicDNSservice
(suchasIPManager)totranslateyourIPaddressintotoa
domainname.
Caution: If you want to connect remotely to your Raven XE using
TCP/IP, the IP address given to your modem by your cellular provider
cannot be a private or internal IP address (such as a special private
network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).

Introduction to the Raven XE
Rev 1.0 Oct.09 6
Communication
GSMNetworksuseSIMcardswhicharesmartcards
containingtheaccountholder’sdetails.ASIMcangenerallybe
movedfromonedevicetoanotherallowingforaccountporta‐
bilityandflexibility.
EDGE
EDGE(EnhancedDataratesforGSMEvolution)providesend‐
to‐endpacketdataserviceswithanenhancedconnectivity
buildingonGPRStechnologyandusingtheestablishedGSM
networks.EDGEprovideshighertransmissionratesandbetter
transmissionqualityfordatathanGPRS.EDGEcancarrydata
atspeedstypicallyupto384kbit/sinpacketmode.
WhenEDGEisnotavailable,yourRavenXEwillfall‐backto
GPRSfortheconnectiontoyourcellularprovidertoprovide
continuedconnectivity.
GPRS
GeneralPacketRadioService(GPRS)ispacket‐switchedwith
manyuserssharingthesametransmissionchannel,butonly
transmittingwhentheyhavedatatosend.Thismeansthatthe
totalavailablebandwidthcanbeimmediatelydedicatedto
thoseuserswhoareactuallysendingatanygivenmoment,
providinghigherutilizationwhereusersonlysendorreceive
dataintermittently.GPRSprovidesspeedsof30–70kbpswith
burstsupto170kbps.
Connection methods
YoucanconnecttheRavenXEtoaUSBoraEthernet(RJ45)on
acomputer.WhenconnectedtoaUSBorEthernetport,the
RavenXEbehaveslikeanetworkcard.
USB
TheRavenXEisequippedwithaUSBportwhichincreasesthe
methodsbywhichyoucansendandreceivedata.TheUSB
portcanbesettoworkaseitheravirtualEthernetportora
virtualserialport.Adriverinstallationisrequiredtousethe
USBportineithermode.

Introduction to the Raven XE
Rev 1.0 Oct.09 7
ItisrecommendedthatyouuseaUSB2.0cablewithyour
RavenXEandconnectdirectlytoyourcomputerforbest
throughput.
Virtual serial port
TheRavenXEsupportsonevirtualserialportoverUSB.This
VSPcanbeused,forexample,tosendATcommands,ortorun
manyserialbasedapplicationssuchasHyperTerminal®.
Networking
IPSec
TheIPprotocolthatdrivestheInternetisinherentlyinsecure.
InternetProtocolSecurity(IPSec),whichisastandards‐based
protocol,securescommunicationsofIPpacketsoverpublic
networks.
IPSecisacommonnetworklayersecuritycontrolandisused
tocreateavirtualprivatenetwork(VPN).
TheadvantagesoftheIPSecfeatureincludes:
•DataProtection:DataContentConfidentialityallowsusers
toprotecttheirdatafromanyunauthorizedview,because
thedataisencrypted(encryptionalgorithmsareused).
•AccessControl:AccessControlimpliesasecurityservice
thatpreventsunauthorizeduseofaSecurityGateway,a
networkbehindagatewayorbandwidthonthatnetwork.
•DataOriginAuthentication:DataOriginAuthentication
verifiestheactualsender,thuseliminatingthepossibility
offorgingtheactualsender’sidentificationbyathird‐
party.
•DataIntegrity:DataIntegrityAuthenticationallowsboth
endsofthecommunicationchanneltoconfirmthatthe
originaldatasenthasbeenreceivedastransmitted,
withoutbeingtamperedwithintransit.Thisisachieved
byusingauthenticationalgorithmsandtheiroutputs.
TheIPSecarchitecturemodelincludestheSierraWireless
AirLinkgatewayasaremotegatewayatoneendcommuni‐
cating,throughaVPNtunnel,withaVPNgatewayatthe
otherend.TheremotegatewayisconnectedtoaRemote
networkandtheVPNisconnectedtotheLocalnetwork.The
communicationofdataissecurethroughtheIPSecprotocols.

Introduction to the Raven XE
Rev 1.0 Oct.09 8
Figure 1-5: IPSec Architecture
GRE
GRE(GenericRoutingEncapsulation)tunnelisusedtocarry
non‐IPpacketsthroughanIPNetwork.Non‐IPpackets,that
aresendovertheGREtunnel,needtobefirstencapsulated.
Hence,ALEOSisusedtoconfigureandencapsulatenon‐IP
packetsandtransmitoverIPthroughtheGREtunnel.
Applications
Events Reporting
EventsReportingisSierraWirelessAirLink’smodem’snew
softwarefeatureprovidedviaACEmanager,thatallowsthe
userstogeneratereportsfromtheeventsthattakeplace.Event
ReportingProtocolisanintuitiveembeddedprotocol,which
automaticallyformatsthemessagesbasedonaneventtrigger.
Themessagesgeneratedarethenreportedtotheremote
server.
Software
TheRavenXEmodemcomeswiththefollowingsoftware:
•ACEview,thesoftwarefortheRavenXEwhichallowsyou
tomonitoryourconnections.
•ThedriverthatformstheinterfacebetweentheRavenXE
andyourWindowsoperatingsystemwhenusingUSB
virtualEthernetorUSBvirtualserial.
•Thefirmwarethatisstoredinnon‐volatilememoryand
includesACEmanager.

Introduction to the Raven XE
Rev 1.0 Oct.09 9
TheRavenXEhasanembeddedradiomodule,alsomade
bySierraWireless,Inc.Therearetwofirmwareprograms
onthedevice—onestoredonthecontrollerboardofthe
RavenXEandoneontheradiomodule.
Thefirmwarewasloadedintotheradiomoduleandcon‐
trollerboardwhentheRavenXEwasassembled.Asnew
versionsofthesoftwareandfirmwarearereleased,they
arepostedatwww.sierrawireless.com.
Documentation
ThisRavenXEUserGuidedescribeshowto:
•InstalltheRavenXEhardware.
•Connecttheradioantennas.
•Connectanotebookcomputerandotherinput/output
(I/O)devices.
•InterprettheLEDsontheRavenXEandtheindicatorsin
theACEviewsoftware.
ThisUserGuideisprovidedasaPDF(PortableDocument
Format)fileontheinstallationCDorfromtheSierraWireless
supportwebsite.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and about
the explains different ALEOS features.
ACEview User Guide This document explains the use of this utility tools which is used to view and
monitor the connection state of a Sierra Wireless AirLink device.
ACEnet User Guide This document explains the use of ACEnet services for remote management
of Sierra Wireless AirLink device.

Rev 1.0 Oct.09 10
2
2: Specifications
•Power Connector Features and Benefits
•EmbeddedIntelligence
•LowPowerConsumption
•CompactSize
•RuggedAluminiumCase
•High‐SpeedProcessor(ARM9)
•High‐Speed2‐wayData
•10/100MbpsEthernetPort
•PersistentNetworkConnectivity
•RemoteManagementandConfiguration
•ClassIDiv2Certified
Technology
•HSUPA
WithFallbackto:
·HSDPA
·UMTS
·EDGE
·GPRS(MS‐12)
·GSM
Bands
•TriBandforUMTS/HSDPA/HSUPA
·850/1900/2100MHz
•QuadBandGPRS/EDGE
·850/900/1800/1900MHz
Environmental
•OperatingTemperature:
·‐30°to70°Celsius
•°StorageTemperature:
·‐40°to85°Celsius
Power Consumption: (@12V DC)
•Transmit(Typical/Max)110/265mA
•Idle80mA
•InputCurrent75mAto265mA
•InputVoltage9‐28VDC

Specifications
Rev 1.0 Oct.09 11
Standards/Approvals
•Carrierspecificapprovals
•CE(ClassAdeviceperEN55022)
•RoHS
•FCC
•IndustryCanada
•PTCRB
•ThisapparatusissuitableforuseinClassI,Division2,
GroupsA,B,C,Dorunclassifiedornon‐hazardous
locations.
Warning: Explosion Hazard - Substitution of any
components may impair suitability for Class I,
Division 2.
Host Interfaces
•Ethernet:10BaseTRJ‐45
•USBTypeB5Pinmini
•AntennaConnection:
·Cellular‐50OhmSMA
·ReceiveDiversity‐50OhmSMA
·I/OPorts:2
Warning: The antenna should be installed no
closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring
SAR.
Dimensions
•75mmx27mmx103mm
•185grams
Application Interfaces
•TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,
Modbusandmore
LED Indicators
•Network
•Signal
•Activity

Specifications
Rev 1.0 Oct.09 12
•Power
•ResetButton

Specifications
Rev 1.0 Oct.09 13
Power Connector
Figure 2-1: Power Connector (not to scale)
Warning: Explosion Hazard - Do not disconnect
equipment unless power has been switched off or
the area is known to be non-hazardous.
Note: Raven XE I/O Port 4 is software configurable.
*ConfigurationterminologyinACEmanager

Rev 1.0 Oct.09 14
3
3: Activating Raven XE on your
cellular provider
•Installing the SIM
•Configuring the APN Thischapterprovidesstep‐by‐stepdirectionsforactivating
yourRavenXEonyourcellularprovider’snetwork.
H
Installing the SIM
TheSubscriberIdentityModule(SIM)intheRavenXEisa
smartcardthatsecurelystoresthekeyidentifyingacellular
subscriber.Generally,youwillonlyneedtoinstallaSIMonce
inthelifeofthemodemanditmaybepre‐installedbyyour
SierraWirelessRepresentative.
1. Before you start
IftheSIMwaspre‐installed,unlessyouneedtosetacustom
APN,activationofyourmodemiscomplete.
Cellular Account Required
•CellularAccountRequired‐Touseyourmodem,you
needtohaveaSIMwithanactiveaccountinadataplan,
withyourcellularprovider(EDGEorHSUPA/HSDPA).
Software Required
•AceManager‐GraphicalinterfaceforenteringmostAT
Commands.YoucandownloadAceManagerfromthe
SierraWirelessAirLinkSolutionswebsite:http://
www.sierrawireless.com/support/.Adefaultinstallationof
thisutilityisassumedlaterinthesedirections
Hardware Required
•Ethernetcable‐AnEthernetcableisrequired.
Note: Until you install a driver for the USB port, you cannot use your
USB port to configure the modem.
•Poweradapterandapowersource‐Youwillneeda
powersupplyandpowersourceforthemodem.
•PCorlaptop‐Toconfigurethemodem,youwillneeda
computerwithanavailableEthernetportserialport.