SIIG RS232 Serial User manual

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2-Port RS232 Serial
PCI with 16950 UART
Installation Guide
04-0715C
Introduction
The 2-Port RS232 Serial PCI with 16950 UART
high-speed serial card provides two RS-232 9-pin
serial ports.
Key Features and Benefits
• Universal PCI card design that works in
32-/64-bit 3.3V/5V PCI and PCI-X slots
• Provides 2 RS-232 serial ports
• Supports data transfer rate up to 921Kb/s
System Requirements
• Pentium or equivalent computer with an
available PCI slot
• Windows®
8 (32-/64-bit) / 7 (32-/64-bit) /
Vista (32-/64-bit) / XP (32-/64-bit) / Server
2003 & 2008 (32-/64-bit) / Server 2008 R2
/ 2000 / ME / 98SE / 98 / 95

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Package Contents
• 2-Port RS232 Serial PCI with 16950 UART
• Driver CD
• Installation guide
Layout
Figure 1: Board Layout
Serial Port 1
Serial Port 2

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Hardware Installation
General instructions for installing the card are
provided below. Since the design of computer
cases and motherboards vary, refer to your
computer’s reference manual for further
information, if needed.
Static Electricity Discharge may permanently
damage your system. Discharge any static
electricity build up in your body by touching your
computer’s case for a few seconds. Avoid any
contact with internal parts and handle cards
only by their external edges.
1. Turn OFF the power to your computer and
any other connected peripheral devices.
2. Unplug the power cord from the computer.
3. Remove the computer cover.
4. Remove the slot bracket from an available
PCI slot.
5. To install the card, carefully align the card's
bus connector with the selected PCI slot on
the motherboard. Push the board down
firmly, but gently, until it is well seated.

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6. Replace the slot bracket holding screw to
secure the card.
7. Replace the computer cover and reconnect
the power cord.
Driver Installation
Please make sure the board is installed before
proceeding with driver installation.
Windows 8 (32-/64-bit) / 7 (32-/64-bit) /
Server 2008 R2
1. Install the board and boot up Windows.
2. Insert the driver CD. Close the CD autoplay
window if prompted.
3. Right click Computer, click Manage, click
Device Manager.
4. Right click PCI Device, click Update Driver
Software.
5. Click Browse my computer for driver
software.
6. Type D:, then click Next. (Change D: to
match your CD/DVD-ROM drive letter)

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7. At Windows has successfully updated
your driver software, click Close.
8. Go back to Device Manager, right click the
first listed PCI Serial Port, click Update
Driver Software.
9. Repeat steps 5-7.
NOTE: Windows 7 with internet
connection enabled, will search for
Microsoft Update's driver database and
complete driver installation automatically.
Otherwise, continue with steps 10-13.
10. Go back to Device Manager, right click
CyberSerial Communication Port, click
Update Driver Software.
11. Repeat steps 5-7.
12. Go back to Device Manager, right click the
remaining CyberSerial Communication
Port, click Update Driver Software.
13. Repeat steps 5-7 to complete the installation.

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Windows Vista (32-/64-bit) / Server 2008
(32-/64-bit)
1. Install the board and boot up Windows.
2. At the Found New Hardware window,
click Locate and install driver software
(recommended), click Continue. For Server
2008, skip this step.
3. Insert the driver CD. Close the CD autoplay
window if prompted.
4. Click Don't search online. (Skip this step if
not prompted)
5. Click I don't have the disc, show me other
options.
6. Click Browse my computer for driver
software (advanced).
7. Type D:, then click Next. (Change D: to
match your CD/DVD-ROM driver letter)
8. At The software for this device has been
successfully installed, click Close.
9. Repeat steps 4-8 to complete the installation.
10. Restart Windows to complete the
installation.

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Windows XP (32-/64-bit) / Server 2003
(32-/64-bit)
1. Install the board and boot up Windows.
2. Insert the driver CD. Close the CD autoplay
window if prompted.
3. Select No, not this time, click Next. (Skip
this step if not prompted)
4. Select Install the software automatically
(Recommended),then click Next. (Skip this
step if not prompted)
5. Click Finish. It may take several minutes
for this step to appear. Do not interrupt the
process during this time.
6. Repeat steps 3-5 two times.
7. Restart Windows to complete the
installation.
Windows 2000
1. Install the board and boot up Windows.
2. Insert the driver CD. Close the CD autoplay
window if prompted.
3. At the Found New Hardware Wizard, click
Next.

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4. Select Search for a suitable driver for my
device (recommended), and click Next.
5. Select Specify a location, uncheck the other
boxes, and click Next.
6. Type in D:, then click OK. (Change D: to
match your CD/DVD-ROM drive letter)
7. Click Next, then click Finish.
8. Repeat steps 3-7 two times.
9. Restart Windows to complete the
installation.
To Verify Windows 8 / 7 / Vista / XP / Server
2003 & 2008 / 2008 R2 / 2000 Installation
1. Check in Device Manager to verify
installation.
For Windows 8 / 7 / XP / Server 2003 / 2000:
Right click Computer or My Computer,
click Manage, then click Device Manager.
For Windows Vista: Right click Computer,
click Manage, click Continue, then click
Device Manager.

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For Server 2008 / Server 2008 R2: Right click
Computer, click Manage, double click
Diagnostics, click Device Manager.
2. Double click Ports (COM & LPT),
CyberSerial 16C550... should be displayed.
3. Double click Multifunction adapters, SIIG
CyberPro 2S board should be displayed.
Windows ME
1. At the Add New Hardware Wizard, choose
Specify the location of the driver
(Advanced), click Next.
2. Check Specify a location, uncheck the other
box, insert the driver CD, type in D:\9x,
then click Next. (Change D: to match your
CD-ROM drive letter)
3. Click Next and Finish.
4. Repeat steps 1-3.
5. Restart Windows to complete the
installation.

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Windows 98SE / 98
1. At the Add New Hardware Wizard, click
Next.
2. Select Search for the best driver for your
device (Recommended), then click Next.
3. Select Specify a location, uncheck the other
boxes, insert the driver CD, type in D:\9x,
then click Next. (Change D: to match your
CD-ROM drive letter)
4. Click Next, then Finish.
5. Repeat steps 1-4.
6. Restart Windows to complete the
installation.
Windows 95
1. At the Update Device Driver Wizard, click
Next.
2. Insert the driver CD, and click Other
Locations.
3. Type in D:\9x, click OK, then click Finish.
(Change D: to match your CD/DVD-ROM
drive letter)

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3. From the Insert Disk window, click OK.
When the Copying Files dialog box appears,
type in D:\9x, then click OK. (Change D: to
match your CD/DVD-ROM drive letter)
4. Repeat steps 1-4.
5. Restart Windows to complete the
installation.
To Verify ME / 98SE / 98 / 95 Installation
1. From the desktop, right click My Computer,
click Properties, then click Device
Manager.
2. Double click Ports (COM & LPT),
CyberSerial PCI 16Cxxx... should be
displayed two times.
3. Double click Multi-function adapters, SIIG
CyberPro 2S PCI board and PCI Function
should be displayed.
Changing COM Port Address
Some serial devices need a specific COM port in
ordertowork. Ifyourserialdeviceworksproperly,
do not change this setting.

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Windows 8 / 7 / Vista / XP / Server 2003 &
2008 / Server 2008 R2 / 2000
1. From the Device Manager window double
click Ports (COM & LPT), then double click
CyberSerial... port you want to change.
2. Click Settings tab and click Advanced.
3. Click the down arrow next to the COM Port
number box, select a COM port that is not
in use. Click OK.
4. Click OK, then close Device Manager to
save the changes.
Windows ME / 98SE / 98 / 95
1. From the Device Manager window double
click Ports (COM & LPT), then double click
the CyberSerial PCI serial port you want
to change.
2. Click Settings tab, click the down arrow
next to Port Name, select a COM address
not currently in use.
3. Click OK, then close Device Manager to
save the changes.

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Technical Support and Warranty
QUESTIONS? SIIG’s Online Support has answers! Simply visit our web site at
www.siig.com and click Support. Our online support database is updated daily with
new drivers and solutions. Answers to your questions could be just a few clicks away.
You can also submit questions online and a technical support analyst will promptly
respond.
SIIG offers a 2-year manufacturer warranty with this product. This warranty covers the
original purchaser and guarantees the product to be free of any defects in materials or
workmanship for two (2) years from the date of purchase of the product.
SIIG will, at our discretion, repair or replace (with an identical product or product
having similar features and functionality) the product if defective in materials or
workmanship. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below.
A) If it is within the store's return policy period, please return the product to the store
where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps
below to have the product repaired or replaced.
Step 1: Submit your RMA request.
Go to www.siig.com, clickSupport, thenREQUEST A PRODUCT REPLACEMENT
to submit a request to SIIG RMA or fax a request to 510-657-5962. Your RMA request
will be processed, if the product is determined to be defective, an RMA number will
be issued.
Step 2: After obtaining an RMA number, ship the product.
• Properly pack the product for shipping. All accessories that came with the
original package must be included.
• Clearly write your RMA number on the top of the returned package. SIIG will
refuse to accept any shipping package, and will not be responsible for a product
returned without an RMA number posted on the outside of the shipping
carton.
• You are responsible for the cost of shipping to SIIG. Ship the product to the
following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
• SIIG will ship the repaired or replaced product via Ground in the U.S. and
International Economy outside of the U.S. at no cost to the customer.

PRODUCTNAME
2-Port RS232 Serial PCI with 16950 UART
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCCCOMPLIANCESTATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE
SIIG,Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
Phone: [phone]
2-Port RS232 Serial PCI with 16950 UART is a trademark of SIIG, Inc. SIIG and the SIIG logo
are registered trademarks of SIIG, Inc. Microsoft and Windows are registered trademarks of
MicrosoftCorporation. Allother names used in this publicationarefor identification only and
may be trademarks of their respective owners.
October, 2013 Copyright © 2013 by SIIG, Inc. All rights reserved
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,
and legacy I/O adapters) that bridge the connection between Desktop/
Notebooksystems and externalperipherals. SIIG continuesto grow byadding
A/V and Digital Signage connectivity solutions to our extensive portfolio.
SIIGproducts offercomprehensive usermanuals,many user-friendlyfeatures,
and are backed by an extensive manufacturer warranty. High quality control
standards are evident by the overall ease of installation and compatibility of
our products, as well as one of the lowest defective return rates in the industry.
SIIG products can be found in computer retail stores, mail order catalogs,
throughmajor distributors, systemintegrators, and VARsin the Americasand
the UK, and through e-commerce sites.