Silent Witness SW011 User manual

SW011 V1
Silent Witness Dash Camera
User Manual
V1 May 2017!
Copyright Parksafe Automotive Limited. All rights reserved.
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Thank you for buying our Silent Witness Camera.
This instruction manual contains information on the main functions of your Silent Witness
Camera. Please read and understand these instructions prior to installing and operating this
product. The contents of this manual are subject to change without user’s prior consent.
•This product is an auxiliary images recording device for a vehicle. Storing the recorded images on
a memory card through the product (camera) mounted in the vehicle. Checking the recorded
footage is done through a private program or video playback (display) program.
•The recorded images on this product is supplementary data that can be used to determine
incident circumstances.
•This product is an auxiliary device recording and storing images at the time of car accidents but it
is not guaranteed to record all the images of accidents. The moment of the accident occurring
from slight shock may not be recorded because shock sensing sensor would not work normally,
and any images may not be recorded due to malfunction of the product caused by careless use
or incorrect installation.
•Depending on user environment, the performance and features of this product can be limited or
unusable.
•Our company is not responsible for any data loss or recording equipment malfunction that can
happen when our customers are using this product.
•Please backup important images at all times for the precautions against data loss caused by
product failure or malfunction.
•This manual is protected by copyright law.
•The copyright to all the materials is owned by Parksafe Automotive Limited and any reproduction
and use without authorisation is prohibited.
Safety precautions
Please read the following precautions to ensure user safety
Please be informed of these precautions to protect user's safety and prevent property damage. If
you do not use the product correctly, it can be the cause product failure and abnormal operation.
Please feel free to contact Parksafe Automotive Limited customer support centre for product failure,
repair and other matters regarding the use of product.
•Do not disassemble, repair and remodel (convert) this product yourself, it may cause re, electric
shock and malfunction.
•If water or foreign objects get into the product, quickly disconnect the electrical power.
•Do not adjust the product whilst driving as this may cause an accident, only do this whilst the
vehicle is stationary.
•Please install this product in a suitable place where the driver's eld of vision is not obstructed.
•You must use the power cable supplied by the manufacturer. Please do not use a damaged or
converted power cable because this may lead to damage to the product or even re/explosion.
•Please always keep the power cable terminals clean. It can be the cause of overheating and re.
•Do not handle this product with wet hands or you may be electrocuted.
•If water/wax and other liquid substances get into this product, it may cause discolouration,
deformation and breakdown.
•If you install this product in a place where the surrounding temperature and humidity is high, it
may cause breakdown.
•If you install this product in a place where highly inammable liquid or gas is nearby, it
can be the cause of res and explosions.
•Please keep this product out of the reach of children and pets.
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•The product should be disconnected quickly, via the power cable, from the vehicle if the
unit produces abnormal smoke or burning smell.
•If you install this product in a place where the surrounding humidity is high, it can be the cause
of breakdown. If this product is not well ventilated i.e. being covered with something, it may
cause discolouration, deformation and breakdown due to over-heating.
•Please always ensure the power cable and other accessories are rmly connected and the cabling
is neatly stored.
•Whilst driving through a tunnel, where tunnel lighting is too bright or too dim, the recording
quality of the video can be degraded.
•If this product is damaged because of accident or impact and power supply is cut off, the video
recording can be stopped.
•If there are foreign substances on the lens or excessive window tinting, the recorded image can
be blurred, distorted or appear dark.
•Please be careful when this product is exposed to direct sunlight and turned on for a long time,
as the camera may become hot.
•We recommend this product to be installed by one of our recommended professional installers.
•Please note that the user has a liability for the recorded and stored image/sound data in
accordance with Personal Data Protection Act and related law (statute).
•Please use the authentic Silent Witness product/parts that we provide. We will not be held
responsible for the breakdowns and accidents caused by the use of non-authentic Silent Witness
products/parts.
•Do not drop the product. -It may cause damage or malfunction not covered by warranty.
•Do not place near magnets. -It may cause the device to malfunction or operate erratically.
•Keep the unit away from other GPS devices. - It may cause interference of the GPS signal rate.
•GPS function requires loading time when rst powered on. - It can take up to a few minutes for
the device to lock on to satellite signal.
•Metallic tinting and heated front windscreens can cause interruption in the GPS signal. - If you
vehicle has this then please experiment mounting the camera in different positions.
•Sudden changes of brightness such as entering or exiting a tunnel or extremely dark place may
cause a temporary loss in video quality.
•The front glass - camera lens should be kept clean. - If it is dirty, recording image quality may be
low.
•Attach the product in the recommended place. - If it is installed in an obscure place, the image
may be skewed.
WARNING
•Do not place near effective range of an air bag. - It may cause malfunction of air bag or accident.
•Keep the power socket clean of dust. -A poor connection will result in malfunction.
•Install with the power off. (After installation, connect DC jack) - It may cause electric shock or
malfunction.
•Do not operate the product whilst driving. - It may cause an accident. Stop in a safe place to
operate.
•Do not pull the power cable, remove by holding the plug and pull. Do not use a damaged cable. -
It may cause cable malfunction, electric shock and re.
•Do not clean exterior with alcohol, volatile or oily solvents. - It may cause deformation of the
surface and malfunction.
•Attach the product on the front window rmly. - Clean the front window and x it rmly,
otherwise it may be detached due to temperature / humidity / dust / shock.
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SD CARDS
Please read the below notice for SD cards. We do not take responsibility for data loss or
damage caused by SD cards malfunctioning.
•Please use only authentic SD cards. - The manufacturers of the camera do not take responsibility
if a non-recommended card is used.
•Do not put foreign substances in to SD card slot. - It may cause a malfunction or SD card inserting
problem.
•Do not touch the SD card with wet or oily hands. - It may cause malfunction due to card damage.
•Push the SD card in fully. Do not force the SD card in to the slot. Ensure the card is the correct way
up before inserting. - If the SD card is not fully inserted then the camera cannot record data.
•Before removing the SD card, please check the power offstatus. - If you pull SD card out during
power on status, it may cause malfunction or data loss.
•SD cards are consumables. - SD cards do not last forever and should be checked regularly. SD
cards are not covered by our warranty.
•Use a secure case for storing SD cards. - The data may be damaged by static while storing or
moving.
•Please make sure the lock on the SD card is off. - If it is set to lock, recording is not possible.
•In case of important data, please make sure you back up your SD Card, - The data may be lost
after long term usage.
•Please check and backup the data stored on SD card
•We recommend formatting the SD card regularly.
•Do not disassemble or modify an SD card. - It may cause a serious damage to the SD card.
•Do not drop the SD card. - It may cause a serious damage to the SD card.
•Do NOT buy cheap memory cards…they do not last very long!
•During normal operation of the camera it will get warm. This is normal.
•Do not leave the camera in a very hot car during the daytime.
•It is advisable to remove the camera from the vehicle when not in use to deter thieves.
•Recording times may vary based on the type of memory used and settings of camera. Any
quoted times are for use as a guide only.
IN THE EVENT OF AN ACCIDENT
IMPORTANT: In the event of an accident, we recommend unplugging the camera immediately
to reduce the risk of the camera recording over these les. It is advisable to carry a spare SD
card in your vehicle for such events.
•If for any reason you are involved in an accident that does NOT trigger the camera to make an
EVENT and you keep driving with the camera running then you can potentially record OVER the
bit of video you need to use.
•If the camera does create an EVENT le at the time of the accident and you continue to drive and
the camera makes too many EVENTS then the camera could overwrite the EVENT you need to
use.
•If you are involved in an accident it is best to unplug the camera, wait for it to shut down and
remove the SD card. Insert a new SD card in to the camera until you have transferred the les you
need to keep to a computer.
•Parksafe Automotive Limited cannot be held responsible for video les being overwritten or for
data loss from the SD card.
•If the Silent Witness camera is being used in a commercial application. We advise the company’s
eet manager to relay this information to the drivers. We recommend keeping a spare SD
memory card in the vehicle so it can be swapped in the event of an accident.
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•WARNING: NEVER remove the SD card from the camera whilst it is powered on. Always remove
the power supply from the camera and wait for the camera to chime to let you know it is safe to
remove the SD card.
It is advisable to take precautions after an EVENT takes place in order for the camera to not
ERASE this important data. The best way to do this is to UNPLUG the camera, wait for the
camera to shut down remove the SD card. A spare/backup SD card can be used if you need to
continue to drive.
LIMITED WARRANTY STATEMENT:
This Limited Warranty shall apply to the Silent Witness product. Parksafe Automotive Limited
warrants the product from its authorised distributor will meet the applicable product specications
and be free from all defects in material and workmanship for an applicable period herein “Limited
Warranty”. SD Cards, microSD cards and power cables are not covered by this warranty.
Product failure as a result of unreasonable environmental conditions, accident, misuse, improper
installation, unauthorised repair, vehicle electrical or wiring faults or neglect etc will not be covered
by this warranty.
Removal and installation costs, if any, shall be paid by the owners as well as any freight costs for
transporting the product Parksafe can not be held liable for any costs or losses.
This Limited Warranty is subjected to the following terms and conditions:
1. This Limited Warranty is given only to the original purchaser of the Product “Customer” it shall
neither exclude nor limit a) any statutory rights of the Customer or b) any of the Customer’s
rights against the sellers of the Product.
2. The Limited Warranty shall be restricted to the country/region of Product purchase this is to avoid
excessive import or exportation costs of the Product throughout the supported countries.
3. This Limited Warranty is only valid and enforceable in countries where the Product is sold. Outside
of the country of purchase, any repairs performed by Parksafe Automotive Limited Authorised
Service Centre are subject to charge to the purchaser at normal repair rates.
4. The Limited Warranty entitles the Customer to a Product replacement or a full refund of the
purchase price for any defects relating to the performance and / or functioning of the Product
which result from normal use of the Product, provided that such a defect arises within ten (10) days
of the original date of purchase of the Product and cannot be otherwise repaired. Parksafe
Automotive Limited will provide a replacement or repair of the Product at Parksafe Automotive
Limited own expense for any such defect arising after ten (10) days but within two (2) month of the
original date of purchase. This Limited Warranty may not be sold – on, assigned, transferred or given
to any subsequent purchaser or acquirer of the Product.
5. This Limited Warranty shall last for two (2) years from the date of original purchase “Warranty
Period”. A valid original invoice “Proof of Purchase” is required.
6. This Limited Warranty covers expenses for inspecting and repairing the product during the term
of the Limited Warranty. Customer shall deliver the defective Product to the Parksafe Automotive
Limited - designated premises together with the proof of purchase, and proof of identity of the
Customer. Products shipped by the Customer missing any one of these documents may render this
Limited Warranty invalid. If the defect was the result of the Customer’s own mishandling of the
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