Simrad M5000 Series User manual

ENGLISH
M5000 Series Monitors
User Guide
www.navico.com/commercial

| 3
Preface | M5000 Series User Manual
Preface
As Navico is continuously improving this product, we retain the right to make changes to the
product at any time which may not be reected in this version of the manual. Please contact
your nearest distributor if you require any further assistance.
It is the owner’s sole responsibility to install and use the equipment in a manner that will
not cause accidents, personal injury or property damage. The user of this product is solely
responsible for observing safe boating practices.
NAVICO HOLDING AS AND ITS SUBSIDIARIES, BRANCHES AND AFFILIATES DISCLAIM ALL
LIABILITY FOR ANY USE OF THIS PRODUCT IN A WAY THAT MAY CAUSE ACCIDENTS, DAMAGE
OR THAT MAY VIOLATE THE LAW.
Governing Language: This statement, any instruction manuals, user guides and other
information relating to the product (Documentation) may be translated to, or has been
translated from, another language (Translation). In the event of any conict between any
Translation of the Documentation, the English language version of the Documentation will be
the ocial version of the Documentation.
This manual represents the product as at the time of printing. Navico Holding AS and its
subsidiaries, branches and aliates reserve the right to make changes to specications
without notice.
Copyright
Copyright © 2016 Navico Holding AS.
Warranty
The warranty card is supplied as a separate document.
In case of any queries, refer to the brand web site of your display or system:
www.navico.com/commercial
Compliance Statements
The M5000 series monitors complies with:
• IEC 60945 (2002)
• IEC 62288 edition 1 (2008)
• IEC 62288 edition 2 (2014)
• IEC 60174
The relevant Declaration of Conformity is available in the following website under model
documentation section: www.navico.com/commercial
The Wheelmark
The Marine Equipment Directive 96/98/EC (MED), applies to all new ships, to existing ships not
previously carrying such equipment, and to ships having their equipment replaced for ships
ying EU or EFTA ags.
This means that all system components covered by annex A1 must be type-approved
accordingly and must carry the Wheelmark, which is a symbol of conformity with the Marine
Equipment Directive.
The M5000 Series (M5016, M5019, M5024 and M5027) monitors comply with IEC62388 Ed.2
for Radars. The monitors can be used as part of a radar system applying for type approval.
The M5024 and M5027 monitors are color calibrated according to ECDIS requirements (IHO
S-52). Only the M5024 and M5027 monitors can therefore be used as part of an ECDIS system
applying for type approval.
¼Note: The monitors only comply with the Marine Equipment Directive as part of a type
approved system, not as stand-alone units.
Navico has no responsibility for incorrect installation or use of the monitor, so it is essential for
the installer to be familiar with the relevant requirements as well as with the contents of the
manuals, which covers correct installation and use.
xxx/xx

4 |Preface | M5000 Series User Manual
Trademarks
• NMEA 2000 is a registered trademark of the National Marine Electronics Association
• B&G, Simrad, StructureScan, Navico, SonicHub, SimNet, Skimmer, InsightHD, Broadband Radar
and Broadband Sonar are trademarks of Navico, registered in the US and other countries
• The terms HDMI and HDMI High-Denition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United States and other
countries
About this manual
This manual is a reference guide for installing and operating the Simrad M5000 Series
monitors.
Important text that requires special attention from the reader is emphasized as follows:
¼Note: Used to draw the reader’s attention to a comment or some important information.
Warning: Used when it is necessary to warn personnel that they
should proceed carefully to prevent risk of injury and/or damage to
equipment/personnel.

| 5
Contents | M5000 Series User Manual
Contents
6 Introduction
6 Items included
7 Installation
7 Cutout template
8 Fixing options
8 Flush-mounting the display
11 VESA mounting the display
12 Connecting the display
12 Rear connections
12 Cable retention
13 Connecting power
14 Color calibration connection for MARIS ECDIS900 MK5 PC
14 Serial connection using the CT&A cable
15 Operating the display
15 First time operation
16 OSD menu
18 Cleaning and maintenance
18 Display removal
18 Replacing the gasket
19 Replacing the lters
19 Other maintenance
19 Checking current rmware version
19 Installing an update
20 Troubleshooting
21 Accessories
22 Specications
23 Dimensional drawings

6 |Introduction | M5000 Series User Manual
Introduction
The Simrad M5000 series monitors oer a low prole solution for displaying video from a
variety of sources. This includes 4 models; M5016, M5019, M5024 and M5027.
• The whole M5000 series range complies with IEC62388 for Radars.
• The M5024 and M5027 monitors are color calibrated according to ECDIS requirements. The
monitors can be used as part of a type approved ECDIS system.
¼Note: A color calibrated monitor used in an ECDIS system should be regularly tested to detect
the stage at which the display can no longer be used to discriminate important features by
color. Refer to the color verication process in your ECDIS documentation.
Items included
1
2
12
13
16
10
3
4
5
9
8
6
7
11
17
18
15
14
1 Monitor
2 Dash mount brackets (x2)
3 Washer, M4, 12 mm, SS (x4)
4 Phillips pan head machine screw, M4 x 12 mm, SS (x4)
5 Plastic spacer (x4)
6 Wing nut M5 (x4)
7 Wing head machine screw (x4)
8 Plastic stopper - dash mount (x4)
9 Phillips pan head self-tapping screws 4G x 1/2”
10 Cable retention bracket with screws 4G x 1/2” (x4)
11 Cable ties (x4)
12 Connector block (serial data)
13 Power cable with connector
14 Bezel trim, black (x2)
15 Bezel trim, silver (x2)
16 User manual , Cut-out template and Warranty card
17 Drill and screw guide tool
18 Microber cleaning cloth
1

| 7
Installation | M5000 Series User Manual
Installation
It is recommended that the unit be powered and connected to a video source to assist in
selecting a suitable mounting location, prior to irreversible modication of the vessel’s helm
station. When planning the monitor location, the following points should be considered to
ensure safe, comfortable and reliable operation:
• Convenience - the mounting location should be easily accessible to allow operation of the
controls and should enable easy viewing of the monitor.
• Viewing distance - the monitor is designed with a nominal viewing distance of 1 meter
(3 ft).
• Access - there must be sucient space behind the monitor to allow cable connections to the
rear connectors, avoiding tight bends in the cable. Also ensure there is sucient access for
tightening wing nuts/screws on the mounting brackets, where used.
• Interference - the selected location should be far enough away from devices that may
cause interference, such as motors, generators and radio transmitters/receivers.
• Compass safe distance -
16” monitors 19” monitors 24” monitors 27” monitors
Standard compass 1.90 m (6.3 ft) 2.00 m (6.6 ft) 2.30 m (7.6 ft) 1.4 m (4.6 ft)
Steering compass 1.10 m (3.7 ft) 1.10 m (3.7 ft) 1.20 m (4.0 ft) 0.75 m (2.4 ft)
• Environment - to prevent overheating, do not restrict airow at the rear of the monitor;
ensure that there is adequate ventilation, particularly if the monitor is pod-mounted. If the
space behind the monitor is air conditioned or cooled by a fan, it will help in keeping the
unit’s temperature down. The monitors are designed to operate in protected environments,
however, we recommend the units not be mounted in a location where they will be exposed
to direct sunlight for prolonged periods.
The monitor should be protected from physical damage and excessive vibration. Although
the monitor is waterproof from the front when installed correctly, it is good practice to mount
it in a protected area away from prolonged and direct exposure to rain and salt spray.
¼Note: Where ush mounted, the enclosure should be dry and well ventilated. The ventilation
of the space behind the unit should be enough to prevent excessive heat build up as a com-
bined result of radiated heat o the monitor, and sunlight heating of the enclosure. In very
small enclosures, it may be required to t forced cooling.
Warning: Inadequate ventilation and subsequent overheating of
display may cause unreliable operation and reduced service life. Ensure
enclosure does not consistently exceed +55° C (+131° F) during normal
daytime operation (in direct sunlight, and at full screen brightness).
Cutout template
Use the supplied scale template to help mark up the cutout area.
¼Note: Always check the template dimensions against the physical monitor to ensure
dimensions are correct, prior to making the cutout.
2

8 |Installation | M5000 Series User Manual
Fixing options
The M5000 series monitors can be dash or bracket mounted (using optional VESA adaptor).
When dash mounting, unit should be tted using the rear mounted dash mount brackets,
and bezel screws from the front. Exclusion of the dash mount bracket will increase strain on
bezel screws and adjacent bezel plastics, and is not recommended.
¼Note: The VESA adaptor xing option is NOT tested against IEC 60945. Monitors that are part
of a type approved system can therefore NOT use the VESA bracket mounting option.
Flush-mounting the display
¼Note: The following guidelines and warnings apply:
Hard materials e.g. GRP, Acrylic, hardwoods
2.3 - 2.5 mm (3/32")
Important drill bit size selection information
Front mount screw recommendations
Soft materials e.g. Plywood
1.9 - 2.3 mm (5/64")
Max 5.5 mm
(0.22”)
1. Fit the supplied M4 machine screws,
washers, and plastic spacers to each of
the four threaded ttings on the back
case of screen. Hand tighten only.
REMOVESHADED AREA
*988-10455-001*
NOTE:
DONOT SCALE
PRINT 1:1
IMPORTANT.Donotuse this template if it has been rescaled
bycopyingor prin ng. If this is not the original, or is a print
fromale, please check the dimension lines below are to
scalebeforeuse.
IMPORTANT.Nepasu liser ce gabarit s’il a été photocopié ou
impriméenformat réduit ou agrandi. Si ce gabarit n’est ni un
originalniune version imprimée d’un chier PDF, veuillez
vérierqu’ilest à l’échelle avant de l’u liser.
IMPORTANTE.nousar la plan lla si haypeligro que la escala
originalexactase ha alterado por copias o procesos de
impresiónimprecisos.Si esto no es el original, o un PDF, veri
carquelas líneas abajo están a la escala antes de usar.
WICHTIG.DiesenVordruck nicht verwenden, wenn er durch
KopierenoderDrucken im Maßstab verändert wurde. Sollte
esnichtdas Original oder ein PDF-Ausdruck sein, müssen
untenstehendeZeilenvor erwendung an den rich gen
Maßstabangepasstwerden.
BELANGRIJK.Gebruikdeze mal niet indien de schaal is veran-
derddoordathet is gecopieerd of gedrukt. Indien deze mal
niethetorigineel of een print van PDF is, controleer dan of de
onderstaandelijnende juiste schaal zijn voordat u ze gebrui-
kt.
IMPORTANTE.Nãou lizeeste gabarito se a escala do mesmo
versidoalterada por cópia ou impressão. Se não for o
originalouuma cópia impressa de um arquivo PDF, verique
aslinhasabaixo, para acertar a escala antes da u lização.
VIKTIGT.Användinte denna mall om den skalats om genom
utskri ellerkopiering.Om de a inte är originalet eller en
utskri frånenPDF, kontrolleraa linjernanedanstämmer
medskalaninnan det används.
IMPORTANTE.Nonu lizzarequesto modello se è stato
ridimensionatocopiandoloo stampandolo. Se questo non è
l’originaleola stampa di un le PDF,vericare se le linee che
seguonodevonoessere dimensionate prima di essere u lizza-
te.
TÄRKEÄÄ.Äläkäytä tätäkaaviota, jos sen mi akaava on
muu unutkopio-idessatai tulostaessa. Jos tämä ei ole alku-
peräinentaiPDF tuloste tarkista rajat mi akaavastaalla
ennenkäy öä.
注意：请尽量不要使用本安装挖孔尺寸模版图的复印件。
如果使用复印件，则在使用之前请确认其比例一定要与原
件大小必须一致。
중요: 복사나 출력으로 크기가 조정 된 경우 이 템플릿을
사용하지 마십시오. 원본이 아니거나 인쇄물이면,
사용하기 전 아래 치수선의 눈금을 확인 해 주십시오.
注：このテンプレートは印刷やコピーによって縮尺が変
わっていることがありますので使用しないで下さい。テ
ンプレートがオリジナルのものでない場合には、下の寸
法線を使って縮尺を確認してください。
ВНИМАНИЕ: Не используйте эту инструкцию, ес
ли она была изменена в размерах при копирова
нии или распечатке. Если вы используете не ор
игинал, а распечатку из файла, убедитесь в соо
тветствии размеров линейки в нижней части и
нструкции с действительными размерами.
Checkdimensions before cutting
12"
300mm
L
C
L
C
192.5mm (7.58")
186.0mm (7.32")
192.5mm (7.58")
186.0mm (7.32")
200.0mm (7.87")
117.5mm (4.63")
111.0mm (4.37")
130.0mm (5.12")130.0mm (5.12")
117.5mm (4.63")
111.0mm (4.37")
200.0mm (7.87")
385.0mm (15.16")
372.0mm (14.65")
400.0mm (15.75")
235.0mm (9.25")
222.0mm (8.74")
260.0mm (10.24")
ZM-16
Marine Monitor
B&G
X4
1
3
x4
x2
4
CLICK
5
6
7
2
2. Tape appropriate mounting
template in place on dash, and
ensure cutout lines are level relative
to a reference point on dash.
3. Drill cutout corners with a small
pilot drill bit followed with 13 mm
drill bit. Complete cutout with
jigsaw or similar tool.
¼Note: It is recommended to drill the
screw pilot holes using the drill and
screw guide tool included in the
box.

| 9
Installation | M5000 Series User Manual
4. Place the display in the dash hole.
5. Place the guide tool on the glass of the display.
6. Slide the tool across so the drill bit hole guide lines up with the center of a screw
location hole on the case of the display.
7. Drill the pilot hole.
¼Note: Before drilling the rest of the pilot holes it is recommended to secure the
display with at least one screw to allow for movement in the dash cutout.
8. Insert one of the supplied screws in to the screw guide and tighten using a hand
screw driver.
9. Repeat for the rest of the mounting screws.
10. Wind wing nut on to wing screw,
then wind the wing screw assembly
in to bracket till approximately 5
mm of threaded rod protrudes
through other side of bracket.
11. Fit stopper foot on to end of wing
screw.
12. Complete for both threaded holes
on each bracket.

10 |Installation | M5000 Series User Manual
13. Fit brackets to rear of display, aligning
‘key holes’ on bracket with screws on
back of display case.
CLICK
14. With bracket making contact with
back of monitor, slide bracket down
till it engages with a click and is
held in place.
¼Note: Not applicable for M5027
monitor.
15. Wind in the wing screw, until stoppers
make rm contact with rear of
dashboard material.
16. Check front of unit, ensuring that unit’s
bezel is making even contact with the
dash surface.
17. Hand tighten wing nuts against the
back of the mounting brackets to
lock the wing screw in place. Hold
wing screw stationary if it turns
while adjusting the wingnut.
18. When tting bezels, ensure hook tabs
on back of each bezel recess into
opposing slots on screen frame. Once
ush with front surface of screen, slide
top bezel to the left, and bottom bezel
to the right to lock in to place.

| 11
Installation | M5000 Series User Manual
VESA mounting the display
¼Note: The VESA adaptor xing option is NOT tested against IEC 60945. Monitors that are part
of a type approved system can therefore NOT use the VESA bracket mounting option.
VESA bracket adaptor is available as an optional part for all display sizes, allowing a variety of
wall and free standing bracket mounting options. The fasteners for attachment to the display
are included with the bracket.
Monitors mounted using a Vesa bracket should be mounted in an area sheltered from rain and
sea spray.
¼Note: For IPX rating refer to “Specications” on page 22.
¼Note: Tilting the monitor forward by more than 15 degrees compromises the IPX2 rating. In
fully enclosed helm stations, this limitation may be disregarded.
¼Note: The bracket mounting points on the monitor are only intended to carry the weight of
the monitor - do not install monitor in such a place where it may be used as a handhold, or
have additional equipment attached to it.

12 |Connecting the display | M5000 Series User Manual
Connecting the display
The M5000 series monitors largely use industry standard cables, which can be purchased
pre-terminated in a variety of lengths. The following chapter provides additional detail where
cables require eld termination by the installer.
Rear connections
1 2 345678
Key Connection Function
1 HDMI-1 Video input (digital)
2 DVI-2 Video input (digital)
3 VIDEO-3 Video input for camera (composite - analogue)
4 VIDEO-4 Video input for camera (composite - analogue)
5 NMEA2K Control input/output, software upgrade
6 SERIAL Color calibration (used by some systems only)
7 USB NOT USED
8 POWER 12/24 V DC power supply input
¼Note: HDMI-1, and DVI-2 inputs do not support HDCP (High bandwidth Digital Content
Protection). Sources such as protected DVDs may not display correctly/at all on this monitor.
Warning: Make sure power is switched o before commencing with
installation.
Cable retention
Cables tted to the display should utilize
some form of strain relief. All displays are
supplied with a retention bracket, which
should be attached to the rear case.
3

| 13
Connecting the display | M5000 Series User Manual
With the cable and plug tted in place, secure
the cable to the retention bracket using a cable
tie. Do not secure in such a way that applies
strain to the cable, or causes the plug or socket
to be bent out of alignment.
Connecting power
3 421
1 2
3 4
5
6
+-
Key Color Function
1 Yellow Power control
2 Green Chassis ground
3 Red Positive DC supply (12 V or 24 V system)
4 Black Negative DC supply (12 V or 24 V system)
5 Fuse - see table at end of section
6 DC supply
¼Note: This display is not intended for use vessels tted with a positive ground electrical
system. The power input cable screen drain wire should be connected to a negative ground.
¼Note: Chassis ground will typically not be required. In certain problematic installations it may
help stabilize touch screen sensitivity, i.e. prevent ‘false’ touches, or non-registered touches.
¼Note: In an ECDIS conguration connect the red and yellow wires in parallel.
Recommended fuse rating
Model M5016 M5019 M5024 M5027
Fuse 3 amp 4 amp 4 amp 4 amps

14 |Connecting the display | M5000 Series User Manual
Color calibration connection for MARIS ECDIS900 MK5 PC
The M5000 series monitors support color calibration and brilliance control from the MARIS
ECDIS900 MK5 PC system. The connection must be made using the CT&A cable.
Serial connection using the CT&A cable
The M5000 series monitors must always be connected to the MARIS ECDIS900 MK5 PC via
serial. Make all connections with power turned o.
3 4
5
21
Key Function CT&A serial cable colors
1 RX+ yellow
2RX- red
3 TX+ green
4TX- blue
5 CT&A cable

| 15
Operating the display | M5000 Series User Manual
Operating the display
The display is congured and controlled using the row of touch sensitive buttons along
the lower edge of the monitor frame. All buttons are backlit - only the power button is
illuminated when the monitor is turned o.
1 2 3 4 5
Key Description
1 ON/OFF key
- Press to return to previous menu level when the OSD menu is active
- Press and hold (2 seconds) to turn the unit ON/OFF
2 BRILLIANCE adjustment keys
- Press minus key to decrease brightness and plus key to increase it (no
on-screen display of brightness level)
- Press minus key to move cursor down and plus key to move it up
when OSD menu is activate
- Simultaneously press and hold (2 seconds) both keys to reset the
brightness level to default value. The default value is set in the OSD
menu *
3 ENTER key
- Press to conrm a selection when operating the OSD menu
4 Red LED
- Solid red = ‘active o ’ (no video source)
- Flashing = booting or upgrading
5 Menu key
- Press and hold (2 seconds) to activate the OSD menu
¼* Not applicable for ECDIS where the default values for brilliance, contrast and colour
temperature are set according to the calibrated values for current active palette.
First time operation
The display has the capability to automatically adjust itself to the resolution of the source to
which it is attached. This auto adjustment will take place when the unit is rst installed and
connected to a source and there after, if the video input changes, or is user initiated.
4

16 |Operating the display | M5000 Series User Manual
OSD menu
This menu accesses controls for all aspects of picture setup, and is accessed by pressing and
holding the Menu key for 2 seconds when the monitor is on. The main menu options are
explained in the following:
Option Sub option Range Function
Display
Brightness
0-100
Adjusts backlighting level
Default Brightness
Sets the default brightness, activated
by pressing the Minus/Plus keys
simultaneously when the OSD is not
displayed
Contrast Adjusts image contrast (range
between darkest and lightest )
Hue
(analogue video only) Shifts colors represented by screen
Saturation
(analogue video only)
Varies colour intensity, from dull to
full and rich
Option Sub option Setting Function
Scaling
HDMI-1
1:1, FILL, ASPECT
Sets input image to true size, ll available
screen area, or to ll screen vertically or
horizontally but maintain correct aspect
ratio
DVI-2
VID-3
VID-4
Option Sub option Setting/
Range
Description
PIP Control
(Picture-in-
Picture)
PIP Mode OFF, PIP,
Split
Sets to either no PIP, regular PIP as dictated by
following settings, or 50:50 split pane (image
scaled to t)
PIP Swap Swaps main source with PIP source
PIP Size
Small,
Medium,
Large
Controls PIP window size. Sets screen area to:
small: 409 x 240 pixels
medium: 555 x 312 pixels
large: 683 x 384 pixels
PIP Horizontal 0-100 Adjusts horizontal position, where 0 = left, and
100 = right
PIP Vertical 0-100 Adjusts vertical position, where 0 = bottom,
and 100 = top
Option Sub option Setting/Range Description
Source Main Source HDMI-1, DVI-2,
VID-3, VID-4
Select which physical input should be
displayed
Note: PIP source can only be set to VID-3
or VID-4 when HDMI or DVI are the main
source. The reverse applies when either of
the analogue sources is set as main source
PIP Source
Option Sub option Range Description
OSD
Position
Horizontal
0-100
Adjusts horizontal position, where 0 = left,
and 100 = right
Vertical Adjusts vertical position, where 0 = left, and
100 = right

| 17
Operating the display | M5000 Series User Manual
Option Sub option Description
Language
English
French
German
Spanish
Italian
Portuguese
Select language for OSD text
Option Sub option Range Description
Con-
guration
Power
Control Slave, Master
In slave mode monitor will turn on if 12/24
V is detected on the yellow wire. In master
mode monitor will turn on slave devices
by switching 12 V to yellow wire when
monitor is on
Key Beeps O, On Turns on or o the OSD key beeps
Factory Reset Yes, No Restore all settings to default

18 |Cleaning and maintenance | M5000 Series User Manual
Cleaning and maintenance
If the display requires cleaning, use a damp soft cloth (e.g. microber) with a mild, non-
abrasive glass cleaner. Ensure cloth is regularly washed or replaced.
¼Note: Do not use paper products as they may scratch the surface. To minimize the risk of
abrasion, allow the screen to air dry.
¼Note: Never use acidic, ammonia based, or abrasive cleaning products to clean the display.
These products will damage special coatings on the glass.
¼Note: To prevent damage caused by lightning strikes, it is recommended to disconnect the
display from the power source during intense storms, or when the product is not in use for
extended periods.
Display removal
The display’s top and bottom bezel trim
must be removed in order to undo the
fasteners holding unit in place by the
mounting ange. The bezel trim have
been designed to be very low prole, and
therefore fully conceal the locking tabs
that keep them from being accidentally
disengaged from the mounting ange. To
release the locking tab, it is necessary to
gently lever the centre of the bezel trim
away from the mounting ange. To remove
the cover, simultaneously slide it sideways;
to the right for the top cover, and to the left
for the bottom cover.
The mounting brackets should be loosened
in reverse order to tting. To remove the
brackets, depress the locking tab before
sliding brackets upwards.
Replacing the gasket
The foam gasket on the rear of the display bezel is available as an optional accessory, should
the factory installed item be damaged.
Fit the two lengths of foam gasket in to the
rebated channel on the back of the displays
mounting ange. Only remove backing
paper from the side to be stuck to monitor,
and only remove a small amount at a time.
Ensure the gasket ends of the two halves
overlap and make contact.
¼Note: Take care not to stretch gasket when applying. Only pull gasket minimum amount
required to lay it on straight. The backing paper on outside of gasket will help prevent stretch,
and should only be removed when display is ready to install in to dashboard.
5

| 19
Cleaning and maintenance | M5000 Series User Manual
Replacing the lters
Where displays are installed in an unsealed enclosure, air intake lters should be inspected
yearly, and replaced if noticeably fouled. If vessel is subject to major works involving spray
painting or sanding, it is recommended that the monitor either be removed, or completely
covered in a clean fabric drop cloth.
¼Note: M5016 and M5019 models require three lter elements. The lter accessory kit includes
ve elements.
Other maintenance
Only qualied service personnel should perform any repairs that require opening of the case.
Warning: Some components in the display unit operate on high
voltages. Repairs require specialized service procedures and tools only
available to service technicians - there are no user serviceable parts or
adjustments. The operator should never remove the display unit cover
or attempt to service the equipment. Any attempt to do so may make
the warranty invalid.
Updating the rmware
Updates to the M5000 series monitor rmware may occasionally become available. The
updates will typically include improvements to existing functionality or new features, and will
be made available via the Simrad PRO website: www.navico.com/commercial
Checking current rmware version
On the Conguration page it is possible to see the name of the monitor, resolution (native),
OSD version, BIOS version, and the serial number.
Installing an update
Updates should be loaded via a compatible Simrad device such as the NSO evo2. Refer to the
applicable product manual on how to upgrade a device over NMEA 2000.
Alternatively, return the device to a Navico dealer to arrange updating.
¼Note: We do not recommend updating more than two displays at the same time. Do not
update the display being used to monitor the update status. In the rare occurrence the
update fails, the LED indicator will ash and nothing will be visible on the screen.

20 |Troubleshooting | M5000 Series User Manual
Troubleshooting
Issue Possible Cause
No picture - red LED ON
LED on continuously indicates no (compatible) video is available
on currently selected source;
Conrm that the correct video input is selected
Check that the video signal cable is properly connected to the
display. Test cable with ‘known good‘ equipment
Check display settings of the video source - ensure the
resolution is supported by the display
Ensure brightness is turned up to a suitable level
No picture - red LED
ashing Flashing LED indicates there is no ground connection detected.
No picture - red LED OFF
Make sure power is connected to an appropriate DC voltage
source, and that the fuse is tted or breaker is switched on. After
pressing power button, the red LED should blink as monitor
starts up, followed by momentary display of the logo on the
screen. Make sure brightness level is set to a suitable level.
Image persistence
Image persistence occurs when a ghost of an image remains
on the screen after the screen image has been changed. Unlike
a CRT monitor, an LCD monitor’s image persistence is not
permanent. To erase an image ghost, turn the monitor o for
several hours. To avoid this condition, do not leave the monitor
displaying the same image unnecessarily, for an extended
period of time
Picture quality & image
stability
Check for video cable condition; is shield intact, and does cable
not exceed maximum distance for video standard
Check the signal source is outputting a compatible resolution at
a supported frequency
Monitor may be receiving incorrect/bad sync signals from
source
Video compromised by interference from other equipment
Low level backlight
Supply voltage has dropped below 10 V. Will restore at >11 V
Unit has been subject to excessively hot direct sunlight for an
extended period and/or unit enclosure is too hot. Automatic
thermal protection has been enabled
Slight distortion in text
or graphics
Not working in native resolution, where possible adjust the
video source to output correct resolution
Display is present but
“bars”appear or roll
across screen
Ground loop problem between video source and monitor
Video compromised by interference from other equipment
Vertical shaded bars on
screen image
Incoming video may be in 4:3 ratio, either leave in‘aspect’ mode,
or set to ‘ll’ to use full screen space.
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