Slendertone EVERVIVE User manual

Designed by & Manufactured for:
Bio-Medical Research Ltd., Parkmore Business Park West, Galway, Ireland.
Copyright: © 2008, Bio-Medical Research Ltd. All Rights Reserved
Part No: 2401-5701 Rev.: 1 Date of Issue: 6/08
Customer Careline
1-800-551-2443
[email protected]
Slendertone Distribution, Inc.
PO Box 5179
Hoboken, NJ 07030
Instruction
Instruction
Manual
Manual
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INDICATIONS FOR USE
Your SLENDERTONE professional muscle conditioner is intended to stimulate healthy muscles in order to
improve or facilitate muscle performance. This professional muscle conditioner is not intended as a therapy
for any medical condition. Please read the contra-indications, precautions and warnings carefully to
determine whether any of them apply to you.
Your SLENDERTONE professional muscle conditioner stimulates action potentials in the motor nerves supplying
muscle. Different patterns of muscle activity can be imposed on the target muscle, depending on the timing
and intensity of the stimulation signal. The professional muscle conditioner contains programs for exercise
warm-up, muscle performance improvement and exercise recovery.
CONTRA-INDICATIONS, WARNINGS & PRECAUTIONS
This professional muscle conditioner is suitable for use by all healthy adults; however, as with other forms
of exercise, some care is needed when using it. Always follow the guidelines below and read the manual
before use. The unit can deliver a strong signal to your muscles, so although it may be used by all healthy
adults, it should only be used on healthy, uninjured muscle. Some of the points below are gender-specific.
Key Guidelines - very important
• This product is intended for use on healthy adult muscle only. Keep out of the reach of children.
• Never apply the pads to any part of the head, face, neck, throat or chest area.
• The professional muscle conditioner is not intended for adjunctive therapy in the treatment of medical
diseases or conditions of any kind.
• None of the programs are designed for injured or disease-afflicted muscles. Its use on such muscles is
contraindicated.
• The work imposed on the muscles by the programs is not intended for rehabilitation or physiotherapy.
• Always ensure that two pads FROM THE SAME LEAD are used to exercise one muscle.
• Hold your unit in your hand when using it. This allows to control your unit at all times.
• Never use the device in ways other than those directed in this user manual.
Never use the professional muscle conditioner...:
• On painful or atrophied muscle
• On muscles prone to spasms
• On muscles connected to painful or afflicted joints (e.g. arthritis)
• For muscle reeducation
• To prevent or retard disuse atrophy
• To maintain or increase range of motion
• To prevent venous thrombosis or improve blood-flow deficiencies
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5
WARNINGS:
• The long-term effects of chronic electronic stimulation are unknown.
• Unit Should not be used while sleeping, because you cannot react to safety information.
• You must position the pads and operate the unit ONLY as indicated in this manual.
• Never place the pads on the front or sides of the neck, across or through the heart (i.e., one pad on the
front of the chest and one on the back), in the genital region or on the head, because of the risk of
stimulating inappropriate muscles and organs.
• Avoid any recent scars, broken or inflamed skin, areas of infection or susceptibility to acne, thrombosis
or other vascular problems (e.g., varicose veins), or any parts of the body where feeling is limited.
• Avoid areas of injury or restricted movement (e.g., fractures or sprains).
• Avoid placing the pads over metal implants.
• Your SLENDERTONE product Is not intended for medical use, for the treatment of any medical condition, or
for any permanent physical changes.
• Wait before using your SLENDERTONE product until:
- At least 6 weeks after the birth of your baby. You must consult your doctor before use.
- One month after an IUD contraceptive device (e.g., coil) has been fitted. You must consult your
doctor before use.
- At least 3 months after having a Caesarean section. You must consult your doctor before use.
- The heavy days of your period have finished because vigorous abdominal exercise is not recommended
at this time.
• Do not use in the bath or shower, or in an environment of elevated humidity (e.g. sauna, hydrotherapy
etc.).
• Caution should be used in the following:
- When there is a tendency to bleed internally following an injury or fracture.
- Following recent surgical procedures when electronic stimulation may disrupt the healing process
- Over areas of skin which lack normal sensation
Adverse reactions:
• Skin irritations and burns have been reported with the use of powered muscle stimulators.
• On very rare occasions, first-time users of EMS have reported feeling light-headed or faint. We recommend
that you use the product while seated until you become accustomed to the sensation.
PAD PRECAUTIONS:
• To reposition pads during a session, always pause the program currently running, reposition the pads
as directed on pages 12-14 and then restart the program again.
• Only use pads supplied by SLENDERTONE with your SLENDERTONE professional muscle conditioner. Any others
may not be compatible with your unit and could degrade the minimum safety levels.
• The pads are for single person use only.
• Do not plunge the pads into water.
• Do not apply solvents of any kind to the pads.
• Always ensure the unit is OFF before removing the pads.
• Apply the whole surface of the pads firmly to the skin. Do not use pads which do not adhere properly to
the skin. You can purchase new pads at www.slendertone.com.
• If your skin is red under the pad after a session, do not start another session on the same area until the
redness has completely disappeared.
Note: If you are in any doubt about using your SLENDERTONE product for any reason, please consult your
doctor before use.
CONTRA-INDICATIONS:
Do not use if:
• You have an electronic implant (e.g. cardiac pacemaker or defibrillator - as your SLENDERTONE product may
interfere with the proper functioning of the implanted stimulator) or if you suffer from any other heart
problem.
• You suffer from cancer or have cancerous lesions. The effects of electronic stimulation on cancerous tissue
are unknown.
• You suffer from epilepsy.
• You have recently undergone a surgical procedure.
• Following acute trauma or fracture.
• You have any other form of electronic implant. The safety has not been established for the use of electronic
muscle stimulators over electronic implants.
• You are pregnant. The safety of electronic muscle stimulation (EMS) over the pregnant uterus has not been
established.
• You are under medical supervision for cognitive dysfunction as you may not be able to comply with safety
instructions.
• In cases of critical ischemia of the limbs.
• The unit is in close proximity (e.g., 1 yard) to shortwave or microwave therapy equipment or you are
connected to high-frequency surgical equipment (e.g. diathermy), because of the risk of device malfunction
due to electronic interference.
• Wearing the device necessitates placement over areas at which drugs/medicines are administered
(short-term or long-term) by injection (e.g., hormone treatmentS).
PRECAUTIONS:
• Get your doctor’s permission before using your SLENDERTONE product if:
- You wish to use your SLENDERTONE product and have a bad back. You should also ensure the intensity
is kept low.
- You have any serious illness or injury not mentioned in this guide.
- You take insulin for diabetes.
- You suffer from muscle or joint problems.
- You experience any irritation, skin reaction, hypersensitivity, or other adverse reaction. You should,
however, note that some reddening of the skin under the pads is quite normal during and for a short time
after an exercise session.
• After strenuous exercise or exertion, always use a lower intensity to avoid muscle fatigue.
• Contact SLENDERTONE or an authorized dealer if your unit is not working correctly. Do not use in the meantime.
• An effective session should not cause undue discomfort.
• For first time users, muscle stimulation can be an unusual sensation. We recommend that you begin in
a seated position with low stimulation intensity settings to familiarize yourself with the sensation before
progressing to higher intensity settings.
• Keep your unit out of the reach of children.
• The leads and pads must not be connected to other objects.
• Do not use your unit at the same time as any other device which transfers an electrical current into the
body (e.g., another stimulator).
• Do not touch the pads or lead pins while the unit is switched on.
• Do not use while driving, operating machinery or cycling.
• Cease using your unit if you are feeling light headed or faint. Consult your doctor if this happens.
• Do not over exert yourself when using muscle stimulation. Any workout should be at a level comfortable
for you.
• Do not place pads over jewellry or body piercings.
• SLENDERTONE will not accept responsibility if the guidelines and instructions supplied with this unit are not
followed.
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HOW TO USE YOUR SLENDERTONE PROFESSIONAL MUSCLE CONDITIONER
Always stimulate muscles isometrically. When stimulating the muscles of the arms
or legs bear in mind that the muscle contraction may cause involuntary limb
movement which could cause injury to you or others. Always ensure the limb is
secured to prevent movement (Fig. a & b).
There are just three steps to setting-up a treatment session.
1) Choose the appropriate muscle workout program
2) Connect the pads to the unit and place them correctly on the body
3) Start the program and select the exercise intensity
CHOOSE THE MUSCLE WORK PROGRAM
Your SLENDERTONE professional muscle conditioner has two programs for muscle performance improvement,
as well as programs for exercise preparation and post-exercise active recovery. Depending on your objective
you may select the appropriate program as follows:
Objective Program Number Intensity Range Duration
Exercise Preparation Program 1 1 - 99 12
Active Recovery 1 Program 2 1 - 99 30
Active Recovery 2 Program 3 1 - 99 20
Active Recovery 3 Program 4 1 - 99 20
Build Endurance Program 5 1 - 99 20
Build Strength Program 6 1 - 99 20
For further details on the programs, see page 8.
PLACEMENT OF THE PADS
Connect the pads to the stimulator leads. The pad placement chart illustrates the correct placement of
the pads for a selection of target muscles. The correct pad placements are available on pages 12-14 of
this user manual. Insert the lead plugs into the stimulator connectors.
SETTING THE EXERCISE INTENSITY
Increase the intensity and you will initially feel a tingle in the area of the pads. As you increase further
you will feel the muscles being activated. As the intensity is increased more muscle fibers are stimulated
and you will feel a strong contraction and see visible muscle movement. Do not exceed your comfort
level. Your SLENDERTONE professional muscle conditioner can deliver effective contractions without
undue discomfort.
Fig. a
Fig. b
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WHERE NEVER TO PLACE THE PADS
CAUTION WHEN USING PADS
On the head or face. On the neck On both sides of the chest
simultaneously.
On the front and back of
the thorax simultaneously.
Over skin abrasions
broken or inflamed skin.
Never place the butterfly
pads with one half either
side of your spine.
Pads are for single person
use only. Do not share them.
Wash skin thoroughly
before use.
Ensure skin is dry before
applying the pads.
DO NOT cut or in any way separate the two halves of the butterfly pads.
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YOUR SLENDERTONE CONTROL UNIT
Your SLENDERTONE professional muscle conditioner has been designed for
ease of use. The function of each button on the control unit is explained
below. The unit emits a high tone for a valid key press and a low tone for an
invalid key press.
1. On/Off (Pause) Button: ( )
You must press and hold this button for 2 seconds to switch your unit on
and off. Pressing it briefly will pause/ unpause the session
2. Intensity Controls:
Each intensity control corresponds to the pads on that side of the unit.
Press the upper half of either button ( ) to increase the intensity. Press
the lower button ( ) to decrease the intensity.
3. Program Button: ( P )
The Program button lets you select your required treatment program (see page 8 for program details).
4. Lock Button:
When you find a suitable intensity level, press the Lock button to lock the intensity controls, preventing
accidental changes in the intensity level. Press again to unlock the controls. Pressing this button will
also lock the Trigger so that it can’t be used.
5.Trigger:
When the Trigger is pressed, the unit enters a contraction cycle which continues for as long as the
button is pressed. When the button is released the unit enters a relaxation cycle. To revert to the normal
program parameters, press an intensity key.
YOUR SLENDERTONE DISPLAY
Each SLENDERTONE professional muscle conditioner has a unique
display which lets you check the session time, contraction/
relaxation phases, program number and the battery status.
1. Lock is active, prevents accidental changes to the
intensity levels.
2. Pad Contact Indicator, activated when poor lead-to-pad
or pad-to-skin connection is detected.
3. During a session the intensity bars will rise and fall with the contraction/relaxation cycle on
each channel.
4. Displays the length of time left in the current session.
5. Indicates the battery power remaining.
6. Clock symbol appears when unit is switched on to indicate your total treatment time to date.
7. Indicates which treatment program you are running.
8. Trigger mode enabled.
9. Pause indicator, appears when a session has been paused.
1
3
2
5
2
4
1
2
3
5
6
7
8
49
9
SLENDERTONE PROFESSIONAL MUSCLE CONDITIONER PROGRAMS
EXERCISE PROGRAMS:
The SLENDERTONE professional muscle conditioner has three programs for warming-up and exercising your
muscles.
Exercise Preparation - Program 1
This program gently warms up the muscles prior to exercise. It uses a technique called “twitch potentiation”
to prepare muscle fibers for exercise. It feels like a rhythmic massage. Increase the intensity until you
get a strong but comfortable muscle movement.
Build Endurance - Program 5
This program uses a low frequency pulse train which favours slow twitch fibers. It develops their aerobic
capacity and capillary supply and thereby improves fatigue resistance during long duration moderate
intensity exercise. The exercise comprises an alternating sequence of work and rest phases lasting
several seconds. Increase the intensity until you get a strong and deep muscle contraction. Do not exceed
your comfort level.
Muscle Strengthening - Program 6
This program uses a pulse frequency appropriate to fast twitch muscle fibers. It improves their anaerobic
capacity and is used for improving maximum muscle strength. The exercise comprises a sequence of
work phases separated by longer relaxation phases. Increase the stimulation intensity until you get a
strong and deep contraction. Do not exceed your comfort level.
POST-EXERCISE RECOVERY:
Your SLENDERTONE professional muscle conditioner has three programs for active recovery following exercise.
Active Recovery 1 - Program 2
This program produces muscle twitches at very low frequency and it feels like a tapping massage.
This stimulates blood flow and helps speed up the removal of lactic acid as it accelerates the exchange
between the blood supply and the muscle fibers. As a result, the muscles recover more quickly from
fatigue, becoming more relaxed with reduced stiffness. Use it after intense exercise to promote recovery
and relaxation.
Active Recovery 2 - Program 3
This 20-minute program is similar to Active Recovery 1 except that the muscle twitch rate slows down
during the session. It feels like a tapping massage, but softer than Active Recovery 1
Active Recovery 3 - Program 4
This form of stimulation activates the muscle in a rhythmic motion in a short contraction/ relaxation
cycle. It feels like a kneading massage and is smoother than the other active recovery programs.
8
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USING THE TRIGGER
If you wish to vary the pre-set contraction-relaxation cycle, you can use the Trigger to
control the length of a contraction. Once a contraction has reached its peak, press and
hold the Trigger button (Fig. a) to maintain that contraction for as long as you wish.
Once you release the Trigger, the unit will enter the relaxation cycle.
IMPORTANT:
You should never hold the Trigger for an excessive length of time and should always
ensure that you have sufficient relaxation periods. If you hold the Trigger for too long
without allowing your muscles to relax sufficiently, the exercise can become gradually
less effective, as the muscles can fatigue quickly.
FINISHING YOUR SESSION
The session will stop automatically at the end of each program’s pre-set treatment time.
Remove the pads and replace them on their protective liners. You may now exercise
another area of your body, or you can simply store your unit in the pouch provided
until your next session.
NOTE:You should only do one session per day on any single body area.
11
Fig. b
Fig. a
STEP BY STEP GUIDE
INSERTING THE BATTERY
The battery compartment is located on the back of your unit. To open the battery
compartment, slide the cover off with your thumb in the direction of the arrow ( ).
Insert the new battery into the compartment as shown by the direction indicator
printed on the bottom of the compartment (Fig. a).
The battery symbol ( ) will appear on the display at all times during operation. As
the battery power decreases, the 3 bars on the battery symbol disappear one by one.
The outline of the battery symbol will flash to indicate when the battery needs to be
replaced. Remove the old battery by placing your thumb against the bottom of the
battery and lifting it out. You should only use high-quality, 9V alkaline batteries to
operate your SLENDERTONE unit.
RUNNING ASESSION
1. Insert the leads into the sockets on the base of the unit (Fig. b). The leads are
designed to be held firmly in place once inserted. Attach the pins from one lead to a
single butterfly pad (Fig. c).
2. Remove the liner from the adhesive side of each pair of pads (Fig. d) and position
the pads correctly (see pages 12-14). Keep the liners safe, as you will need them at the
end of the session.
3. If necessary, secure the limb(s) to be exercised before using your SLENDERTONE professional
muscle conditioner (Fig. e ).
4. Switch on your SLENDERTONE unit by pressing the On/ Off button for two seconds
(Fig. f).
5. Press the Program button to select your chosen training regime. You cannot change
a program during a session.
6. Increase the intensity to get the strongest possible, yet still comfortable muscle
contraction. Reduce the intensity if it becomes uncomfortable. Press the lock button to
prevent accidental changes to the intensity.
PAUSING ASESSION
If you wish to pause a session at any point, briefly press the On/ Off button and the
stimulation will stop. Press the same button briefly a second time to unpause the program.
10
Fig. b
Fig. a
Fig. c
Fig. d
Fig. f
Fig. e
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Place the pads horizontally across the
buttocks halfway between the midline
and the side of your body.
13
BOTTOM
Place each pair of pads horizontally
across your hamstrings.
Place each pair of pads horizontally
across each thigh muscle.
Place one pair of pads horizontally
across each calf muscle. Do not place
them too low on the leg, as this can
result in an uncomfortable contraction.
FRONT OF THIGHS
BACK OF THIGHS CALF MUSCLES
PAD PLACEMENT
When placing the pads, ALWAYS ensure that the two halves of one lead are used on a single butterfly
pad to exercise the muscles on one side of your body and that the two halves of the other lead are used
on the other side of your body. See the photos below for pad positions. All pad positions may be used
by men and women. Some of the positions below require you to secure the limb(s) being exercised.
These are indicated with a figure beside the photograph.
Place a pair of pads horizontally either
side of your spine on the lower part of
the back.
Place a pair of pads horizontally either
side of your spine on the upper part of
the back.
12
LOWER BACK UPPER BACK
Place each pair of pads vertically ei-
ther side your navel.
ABS
Place one half of the pad on the front of
your shoulder and the other on the side.
SHOULDER
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TROUBLESHOOTING GUIDE
PROBLEM
The display doesn’t come on &
there is no signal from the unit
The control unit is on, but there is
no signal
The battery symbol is flashing /
ineffective stimulation
The stimulation is very weak even
when the intensity is high
Pad contact symbol appears on the
display ( )
Pads don’t adhere to body
Unpleasant feeling beneath the
pads
Error message E001, E002, E003
appears on the display
POSSIBLE CAUSES
Battery incorrectly inserted
The battery is dead
Lead(s) not fully inserted in sockets
Intensity is too low
The battery is low
The battery is low
Low-quality batteries used
Unit has been paused
The batteries are low
The pads are worn
Poor pad positioning
Pads are not connected to leads or
fully on the skin
Low-quality batteries used
Lead(s) not fully inserted in sockets
Pads not connected to leads
Pads are worn
Pads are worn
Check the skin for lotions, creams,
cosmetics etc.
Poor pad contact
Battery is low
Unit is faulty
SOLUTIONS
Reposition the battery as per page 10
Replace the battery as per page 10
Re-insert leads correctly
Increase the intensity
Replace the battery
Replace the battery
You should only use a high-quality, 9V
alkaline battery with your unit
Press the On/ Off key briefly
Replace the batteries
Visit the website or contact your local
retailer for new pads
See pages 12-14 for the correct pad
positioning
Reconnect the pads and ensure they are
placed flat against your skin
Use high-quality, 9V alkaline batteries
Re-insert leads correctly
Reconnect the pads
Visit the website or contact your local
retailer for new pads
Visit the website or contact your local
retailer for new pads
Clean the skin thoroughly
Ensure the pads are flat against your skin
Replace the battery as per page 10
Return the unit for repair or replacement
PAD CONTACT INDICATOR ( )
Your SLENDERTONE professional muscle conditioner unit has a pad contact feature which continuously checks the connection
between the leads and pads and between the pads and your skin. When poor contact is detected:
• The intensity bar for the side(s) affected will flash.
• The pad contact symbol will begin flashing on the display .
• Your unit will beep and the timer will pause.
• The intensity level will drop to zero and the up intensity keys will be disabled.
If this happens, you should check that the pads and leads are properly connected and that all pads are pressed fully
against your skin. If this doesn’t work, check that the leads are properly connected to the unit. When proper contact
is restored, stimulation builds over a 2 second period to the previously set intensity level. 1514
Place a pad on across both the upper
and lower part of the muscle. Place the
lower half of the pad ¾” above the
elbow joint.
Place a pad across both the upper and
lower part of the muscle. Do not place
the lower half too near the elbow, i.e. on
the tendon, as stimulation over this area
can be uncomfortable.
BICEPS TRICEPS
PRECAUTION
Always use care when using your SLENDERTONE professional muscle conditioner on the arms. If you feel an
uncomfortable signal travelling down through your hands and fingers, you should reduce the intensity
until the sensation has normalised.
IMPORTANT:
When using your SLENDERTONE professional muscle conditioner on your arms, you must only exercise
one arm at a time. The other arm must be free to operate the control unit at all times.
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17
Caring for your unit
Your unit should not be allowed to get wet or be left in
excessive sunlight. It may be cleaned regularly using a
soft cloth, lightly dampened in soapy water. Do not
allow the interior of your unit to become wet. Do not use
detergents, alcohol, spray aerosols or strong solvents on
your unit.
Access to the unit’s interior is not required for maintenance
purposes.
If your unit is damaged, you should not use it but
should return it to SLENDERTONE or your local distributor for
replacement or repair. Repairs, service and modifications
may not be carried out by anyone other than qualified
service personnel authorised by SLENDERTONE.
NOTE:Using a leak-proof battery is advised. You should
never leave the battery inside your unit if you do not
intend to use it for a long period of time. If you do, the
battery may leak and damage your unit. You should be
aware that some batteries sold as ‘leak-proof’ can still
release corrosive substances, which may damage your
unit. You should not use anything other than the correct
type of battery (9v, 6F22) be used with your unit. You
must only insert the battery in the manner specified in
this manual.
Disposing of the pads and batteries
Used pads and batteries must never be disposed of in a
fire but in accordance with your state’s laws governing
the disposal of such items.
The battery compartment must be closed when the
unit is on.
When the symbol appears the stimulus is significantly
reduced.
The signal gradually increases to a peak intensity level
at the start of a contraction phase (i.e. ramp up) and
gradually decreases to nothing at start of a relaxation
phase (i.e. ramp down).
Accessories
When ordering new pads, you should only use those
carrying the SLENDERTONE brand. Others may not be
compatible with your unit and could degrade the minimum
safety levels.
SLENDERTONE Adhesive Pads:
• 2 pairs of butterfly pads Type 719
Batteries (1 x 9v 6F22)
Intended use: Muscle stimulator
Waveform: Symmetrical bi-phasic square waveform
when measured into a resistive load.
Environmental Specifications
Operating:Temperature Range: 0 to 35°C
Humidity: 20 to 65 % RH
Storage: Temperature Range: 0 to 55°C
Humidity: 10 to 90 % RH
Description of your unit’s symbols:
There are a number of technical markings on your unit.
These can be explained as follows:
Inside the battery compartment ‘+’ indicates positive
polarity and ‘-’ indicates negative polarity. The battery’s
position is also shown by an outline in the base of the
compartment.
The unit requires one 9-volt (6F22) DC battery. DC is
indicated by the symbol:
The unit is made in China for Bio-Medical Research Ltd.,
Parkmore Business Park West, Galway, Ireland.
The Output Frequency indicates the number of pulses
per second transmitted by the unit. This is measured in
hertz (‘Hz’).
Output (RMSA) means the max. output root mean square
current for each channel.
Output (RMSV) means the max. output root mean square
voltage for each channel.
This symbol means ‘Attention, consult the
accompanying documents’.
This symbol means type BF equipment.
Inside the box, on the back of the unit is the serial number
specific to this unit. The letter preceding the number
indicates the year of manufacture, where ‘A’ denotes
1995, ‘G’ denotes 2001, ‘H’ denotes 2002 etc.
Product Type: 561
Parameter 500Ω1KΩ1K5Ω
Output RMSV 7.5V 12.5V 13.7V
Output RMSA 14.9mA 12.5mA 9.2mA
Output Frequency 2-99Hz. 2-99Hz. 2-99Hz.
DC Component: Approx. 0 C 0 C 0 C
Positive Pulse Width: 200-300µs 200-300µs 200-300 µs
Negative Pulse Width: 200-300µs 200-300µs 200-300 µs
Interphase Interval: 100 µs 100 µs 100 µs
TECHNICAL SPECIFICATIONS
!
!
!
16
QUESTIONS & ANSWERS
Can EMS exercise cause muscle soreness?
As with all vigorous exercise, some muscle soreness can be expected. Do not use programs 5 or 6 if you
are experiencing muscle soreness due to intense training. We recommend that you warm up, stretch
and cool down when using your SLENDERTONE professional muscle conditioner as this reduces the risk of
muscle strains or tendonitis which can occur in the same way as normal exercise. If the soreness is ex-
cessive, use the unit at low intensity for a few days.
My skin is red after a session. Why?
Some skin redness after a session is natural. It is partly due to an increase in blood-flow and should
fade after your workout. You should not be concerned about this. However, if the redness is excessive, it
may mean that you have sensitive skin, which can react to the pads. If the problem persists, you should
stop using the unit.
The stimulation is uncomfortable. How can I improve this?
Ensure the pads are correctly positioned and pressed firmly against clean skin. Always pause or switch
off your unit before repositioning the pads.
I can feel a tingling in the bone. What should I do?
Pause the program and reposition the pads away from any bone.
How do I know when to replace the pads?
If the signal is weakening, even though the battery is still OK, it usually indicates that the pads are worn
and need replacing. After a number sessions the pads can become less adhesive, resulting in poor skin
contact. If this occurs, you should replace the pads. Replacement pads can be purchased from your
nearest SLENDERTONE retailer, from www.slendertone.com or by calling your local SLENDERTONE Careline.
How often do I need to replace the pads?
You should replace the pads when they no longer adhere to the skin or when the muscle contractions
are noticeably weaker compared to previous usage.
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19
PRODUCT WARRANTY
Our Limited Warranty to you
SDI WARRANTS TO YOU, THE ORIGINAL PURCHASER, THAT UNDER
NORMAL USE AND SERVICE, THE PRODUCT WILL BE FREE FROM DEFECTS
IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF ONE (1) YEAR FROM
THE DATE OF PURCHASE ("WARRANTY PERIOD"). IF YOU DISCOVER A
DEFECT COVERED BY THIS LIMITED WARRANTY DURING THE WARRANTY
PERIOD, AND RETURN THE PRODUCT TO US, WE WILL REPAIR OR REPLACE
THE PRODUCT, AT OUR OPTION, USING NEW OR REMANUFACTURED COM-
PONENTS. THERE IS NO WARRANTY OR CONDITION OF ANY KIND AS TO
ANY DEFECTS DISCOVERED AFTER THE WARRANTY PERIOD EXPIRES.
Certain Product failures not covered
This Limited Warranty covers defects in manufacture that
arise from correct use of the Product per the product man-
ual and instructions. It does not cover damage caused by
abuse, misuse, accidents, modification or repair by any
person other than SDI, moisture, extreme heat or cold,
corrosive environments, high voltage surges from external
sources or an unsuitable power supply. This Limited War-
ranty does not cover normal wear and tear on consumable
items (e.g. pads, garments, etc.). This Limited Warranty
does not apply to any battery provided with the Product,
or if the Product has an altered or defaced serial number.
How to obtain service under this Limited Warranty
To obtain service under this Limited Warranty, please con-
tact SDI’s Customer CareLine at 1-800-551-2443
to obtain return instructions. You must submit proof of
purchase in the form of a bona fide, dated bill of sale, re-
ceipt, or invoice (or copy thereof) evidencing that your re-
quest for service is made within the Warranty Period.
Except as may otherwise be required by legislation in your
State, SDI will not be responsible for the cost of returning
the Product or for any damage to or loss of the Product
while it is in transit to us. We recommend that you use a
carrier that will track your shipment and ensure the Prod-
uct’s safe delivery. SDI cannot accept any returns sent
C.O.D.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY FOR
THE PRODUCT, AND THERE ARE NO OTHER EXPRESS
WARRANTIES, ORAL OR WRITTEN, PROVIDED BY SDI.
ANY IMPLIED WARRANTIES APPLICABLE TO THE
PRODUCT, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THE
WARRANTY PERIOD SET FORTH ABOVE.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY, IN LIEU OF ALL
INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY,
SPECIAL OR OTHER DAMAGES OF ANY KIND, INCLUDING
FOR NEGLIGENCE, IS LIMITED TO THE REPAIR OR RE-
PLACEMENT OF THE PRODUCT, IF DEFECTIVE, UNDER
THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY.
SDI will bear no other expenses.
SDI reserves the right to refuse to repair or replace the
Product if it is returned in an unsanitary condition. SDI
reserves the right to substitute a product of equal or bet-
ter quality if an identical product is not available at the
time of replacement. This Limited Warranty is non-trans-
ferable.
Applicability of state law
Some states do not allow limitations on the duration of im-
plied warranties, or the exclusion or limitation of
incidental or consequential damages, and so the related
limitations and exclusions stated above may not apply
to you.
Governing law
This Limited Warranty is valid in the United States only and
is not applicable in other countries. If you acquired the
Product in the United States, the laws of the State of New
York will apply to this Limited Warranty.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE.
Dear Customer,
Thank you for purchasing your SLENDERTONE product ("Product"). To be covered by this Limited Warranty, the Product
must have been purchased directly from Slendertone Distribution, Inc. ("SDI"), or its authorised retailer
in the United States. This Limited Warranty extends only to the original purchaser and cannot be transferred to
anyone. Please read this carefully before using the Product.
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