TROUBLESHOOTING GUIDE
1. Problem: Faucet does not function.
Cause: Adhesive packaging label affixed over sensor eye.
Solution: Remove adhesive label from sensor eye.
Cause: "Permanent Off" activated.
Solution: Press button on faucet throat one time.
2. Problem: Faucet delivers water in an uncontrolled manner.
Cause: Faucet is defective.
Solution: Contact the Sloan Valve Company Installation Engineering
Department (see below).
3. Problem: Faucet does not deliver any water when Sensor is
activated.
Indicator: Solenoid valve produces an audible “CLICK.”
Cause: Water supply stop(s) closed.
Solution: Open water supply stop(s).
Cause: Water supply stop strainer(s) clogged.
Solution: Remove, clean, and reinstall water supply stop
strainer(s).Replace strainer(s) if required.
Indicator: Solenoid valve DOES NOT produce an audible “CLICK.”
Cause: Battery low (battery operated models).
Solution: Replace battery (refer to Battery Replacement on Page 3).
Cause: Power failure (EAF-200 Models).
Solution: Check power supply.
4. Problem: Faucet delivers only a slow flow or dribble when Sensor
is activated.
Cause: Water supply stop(s) are partially closed.
Solution: Completely open water supply stop(s).
Cause: Water supply stop strainer(s) clogged.
Solution: Remove, clean, and reinstall water supply stop
strainer(s).Replace strainer(s) if required.
Cause: Aerator is clogged.
Solution: Remove, clean, and reinstall Aerator. Replace Aerator if
required.
Cause: Faucet is defective.
Solution: Contact the Sloan Valve Company Installation Engineering
Department (see below).
5. Problem: Faucet does not stop delivering water or continues to
drip after user is no longer detected.
Cause: Valve is defective.
Solution: Contact the Sloan Valve Company Installation Engineering
Department (see below).
6. Problem: LED indicator blinks when faucet is in use.
Cause: Battery low (battery operated models).
Solution: Replace battery (refer to Battery Replacement on Page 3).
7. Problem: The water temperature is too hot or too cold on a faucet
connected to hot and cold supply lines.
Cause: Supply Stops are not adjusted properly.
Solution: Adjust Supply Stops.
Cause: For models with integral mixing valve — Mixing valve is set
improperly for the water temperature desired.
Solution: Rotate mixing valve handle clockwise to decrease water
temperature or counterclockwise to increase water temperature.
PARTS LIST 2A
2B
Item Part Description
No. No.
1 EAF-14-A Faucet Sensor Assembly
2A EAF-1006 Cap and Solar Cell Assembly (EAF-275 only)
2B EAF-27 Cap (EAF-250 and EAF-200 only)
3A EAF-15 0.5 gpm (1.9 Lpm) VR Aerator Spray Head
3B EAF-10 2.2 gpm (8.3 Lpm) Aerator Spray Head
3C EAF-13 2.2 gpm (8.3 Lpm) Laminar Flow Spray Head
4 EAF-1003 Battery Replacement Kit
5 EAF-1 Faucet Mounting Kit
6 EAF-9 Strainer (Filter)
7A EAF-1004 Mixer Handle Assembly and Cartridge
7B EAF-1005 Handle Repair Kit
8 EAF-1007 Handle Cap
9 EAF-1008 13” (330 mm) Flexible Supply Hose
10 EAF-23-A Splitter Cable
11 EAF-24-A 11-13/16” (300 mm) Extension Cable
EAF-25-A 47-1/4” (1200 mm) Extension Cable
EAF-17-A 126” (3200 mm) Extension Cable
12 ETF-312-A Trim Plate for 4” Centerset Sink
13 ETF-510-A Trim Plate for 8” Centerset Sink
14 EAF-11 Transformer
15 EAF-28 Capacitor Box
3A
3B
3C
When assistance is required, please contact Sloan Valve Company Installation
Engineering Department at:
1-888-SLOAN-14 (1-888-756-2614) OR 1-847-233-2016
7A
7B
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1
5
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912
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CARE AND CLEANING OF CHROME AND SPECIAL FINISHES
DO NOT use abrasive or chemical cleaners (including chlorine
bleach) to clean Faucets that may dull the luster and attack the
chrome or special decorative finishes. Use ONLY mild soap
and water, then wipe dry with clean cloth or towel.
While cleaning the bathroom tile, protect the Faucet from any
splattering of cleaner. Acids and cleaning fluids will discolor
or remove chrome plating.
OPERATION
As the user’s hands enter the beam’s effective
range, the beam is reflected back into the sensor
receiver and activates the solenoid valve allowing
water to flow from the faucet. Water will flow until
the hands are removed or until the faucet reaches
its automatic time out limit setting.
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The information contained in this document is subject to change without notice.
-Click SETTINGS
Function Press Button LED Signal
Continuous Run — 2 minute
default setting (adjustable from
1 - 20 minutes)
1 time for 2 seconds 5 short flashes
reset: 1 time or will reset
automatically after 2 minutes
Temporary Off 2 times (double click) 5 short flashes followed by
periodic flashing
reset: 1 time or will reset
automatically after 2 minutes
Permanent Off Consult Factory Periodic flashing and then
2 long flashes
reset: 1 time
Auto Set Range Adjustment 2 times (double click) and then
1 time for 5 seconds
5 short flashes followed by 4
short flashes
SLOAN VALVE COMPANY • 10500 Seymour Avenue • Franklin Park, IL 60131
Phone: 1-800-9-VALVE-9 or 1-847-671-4300 • Fax: 1-800-447-8329 or 1-847-671-4380
www.sloanvalve.com
Copyright © 2006 SLOAN VALVE COMPANY Printed 11-06
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