SMART-AVI SM-DVN Series User manual

Advanced 2/4/8/16 DVI-I KVM Switch 1
1-800-284-2131
www.smartavi.com
USER MANUAL
Advanced 2/4/8/16-Port DVI-I KVM Switch
SM-DVN-2S 2-Port Single-Head DVI-I KVM Switch
SM-DVN-2D 2-Port Dual-Head DVI-I KVM Switch
SM-DVN-4S 4-Port Single-Head DVI-I KVM Switch
SM-DVN-4D 4-Port Dual-Head DVI-I KVM Switch
SM-DVN-4Q 4-Port Quad-Head DVI-I KVM Switch
SM-DVN-8S 8-Port Single-Head DVI-I KVM Switch
SM-DVN-8D 8-Port Dual-Head DVI-I KVM Switch
SM-DVN-16S 16-Port Single-Head DVI-I KVM Switch
SM-DVN series

Advanced 2/4/8/16 DVI-I KVM Switch 2
TECHNICAL SPECIFICATIONS_____________________________________________________________ 3
WHAT’S IN THE BOX?_____________________________________________________________________ 4
SM-DVN FRONT AND REAR_______________________________________________________________ 4
INSTALLATION____________________________________________________________________________ 5-8
LED’s BEHAVIOR__________________________________________________________________________ 11
SYSTEM OPERATION______________________________________________________________________12
TROUBLESHOOTING______________________________________________________________________ 12
TECHNICAL SUPPORT_____________________________________________________________________12
LIMITED WARRANTY STATEMENT________________________________________________________ 13
Table of content

Advanced 2/4/8/16 DVI-I KVM Switch 3
VIDEO
Format DVI-I Dual Link
Host Interface
SM-DVN-2S (2) DVI-I 29-pin (female)
SM-DVN-2D / SM-DVN-4S (4) DVI-I 29-pin (female)
SM-DVN-4D / SM-DVN-8S (8) DVI-I 29-pin (female)
SM-DVN-4Q / SM-DVN-8D / SM-DVN-16S (16) DVI-I 29-pin (female)
User Console
Interface
SM-DVN-2S / SM-DVN-4S / SM-DVN-8S /
SM-DVN-16S (1) DVI-I 29-pin (female)
SM-DVN-2D / Sm-DVN-4D / SM-DVN-8D (2) DVI-I 29-pin (female)
SM-DVN-4Q (4) DVI-I 29-pin (female)
Max Resoluon 2560 x 1600 @ 60Hz; 3840x2160 @ 30Hz (w/HDMI-to-DVI adapter)
DDC 5 volts p-p (TTL)
Input Equalizaon Automac
Input Cable Length Up to 20 .
Output Cable Length Up to 20 .
AUDIO
Input (2) / (4) / (8) / (16) Connector Stereo 3.5mm Female
Output (1) Connector Stereo 3.5mm Female
CONTROL
Front Panel Push Buons with LED indicators
RS232 Via Serial @ 9600 bps
Hot Keys Via Keyboard
POWER
Power Requirements 12V DC, 2A (minimum) power adapter with center-pin posive polarity. Quad head models
require a 12V DC 3A (minimum) power adapter with center-pin posive polarity.
ENVIRONMENT
Operang Temp 32° to 104° F (0° to 40° C)
Storage Temp -4° to 140° F (-20° to 60° C)
Humidity 0-80% RH, non-condensing
OTHER
Emulaon Keyboard, Mouse and Video
Control Front Panel Buons
Technical Specifications
USB
Signal Type USB 2.0, 1.1, and 1.0 w/ internal hub
Type A to B
SM-DVN-2S / SM-DVN-2D (2)
SM-DVN-4S / SM-DVN-4D / SM-DVN-4Q (4)
SM-DVN-8S / SM-DVN-8D (8)
SM-DVN-16S (16)
User Console Interface (2) USB Type-A for keyboard and mouse connecon only

Advanced 2/4/8/16 DVI-I KVM Switch 4
SM-DVN Unit 2/4/8/16-port DVI-I KVM Switch
PS12VDC2A or
PS12VDC3A
12V DC, 2A (minimum) power adapter with center-pin posive polarity. Quad head models
require a 12V DC 3A (minimum) power adapter with center-pin posive polarity.
User Manual
What’s in the box?
SM-DVN-4S rear
SM-DVN-4S front
SM-DVN-8S rear
SM-DVN-8S front

Advanced 2/4/8/16 DVI-I KVM Switch 5
Single-Head Units:
1. Ensure that power is turned o or disconnected from the unit and the computers.
2. Use a DVI cable to connect the DVI output port from each computer to the
corresponding DVI-I IN ports of the unit.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the
respecve USB ports of the unit.
4. Oponally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output
of the computers to the AUDIO IN ports of the unit.
5. Connect a monitor to the DVI-I OUT console port of the unit using a DVI cable.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Oponally connect stereo speakers to the AUDIO OUT port of the unit.
8. Finally, power on the KVM by connecng a 12VDC power supply to the power
connector, and then turn on all the computers.
Note: You can connect up to 2 computers to the 2 port KVM and up to 4 computers to the 4 port
KVM.
installation
SM-DVN-4S Shown

Advanced 2/4/8/16 DVI-I KVM Switch 6
Mul-Head Units:
1. Ensure that power is turned o or disconnected from the unit and the computers.
2. Use DVI cables to connect the DVI output ports of each computer to the corresponding
DVI-I IN ports of the unit. For example, if using SM-DVN-4Q, the four DVI ports of one
computer must all be connected to one channel.
The DVI-I IN connectors that belong to the same channel are arranged vercally.
3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the
respecve USB ports of the unit.
4. Oponally connect a stereo audio cable (3.5mm on both ends) to connect the audio
output of the computer to the AUDIO IN ports of the unit.
5. Connect the monitors to the DVI-I OUT console ports of the unit using DVI cables.
The DVI-I IN ports on one row will be switched to the DVI-I OUT of the same row.
6. Connect a USB keyboard and mouse in the two USB console ports.
7. Oponally connect stereo speakers to the AUDIO OUT port of the unit.
8. Power on the KVM by connecng a 12VDC power supply to the power connector, and
then turn on all the computers.
Note: VGA-to-DVI adapter must be used if video input sources are analog. Also, if the
monitors connected to the outputs are dual-link DVI monitors, then DVI-I cables must be
used from each computer.
Installation (continued)

Advanced 2/4/8/16 DVI-I KVM Switch 7
SM-DVN-4Q Shown
Installation (continued)
SM-DVN-2S Shown

Advanced 2/4/8/16 DVI-I KVM Switch 8
Installation (continued)
EDID Learn:
The KVM is designed to learn the connected monitor’s EDID upon power up. In the event of
connecng a new monitor to the KVM, a power recycle is required.
The KVM will indicate to the user the EDID learn process by ashing the front panel’s LEDs. Port one
green and push buon blue LEDs will both begin to ash for about 10 seconds. When the LEDs stop
ashing, the EDID learn process is done.
If the KVM has more than one video board (such as dual-head and quad-head models), then the unit
will connue to learn the EDIDs of the connected monitors and indicate the progress of the process
by ashing the next port selecon green and push buon blue LEDs respecvely.
The monitor must be connected to the video output connector located in the console space at the
back of the KVM during the EDID learn process.
If the read EDID from the connected monitor is idencal to the current stored EDID in the KVM then
the EDID learn funcon will be skipped.

Advanced 2/4/8/16 DVI-I KVM Switch 9
System operation
There are three ways to control the SM-DVN: Keyboard Hotkeys, RS-232 Serial Commands, and
Front Panel Buons. All modes of control will allow the user the set their desired conguraons.
front panel control
The front panel buons will funcon as the typical secure KVM switches. To switch to an input port,
simply push the desired input buon on the front-panel of the KVM. If an input port is selected, the
LED of that port will turn on.
There are 2-16 buons on the front panel of the device, depending on the model. There will be an
added EDID Learn funcon that can be triggered from the Front Panel, this will be triggered as
follows:
Hold down the First and Last buon of Front Panel for 3 seconds to force Learn EDID.
hotkey and rs232 serial control
The SM-DVN may also be controlled via RS-232 commands. To use these commands, you must use
HyperTerminal or an alternate terminal applicaon. The sengs for the connecon are as follows:
Baudrate 9600; Data Bits 8; Parity None; Stop Bits 1; Flow Control None.
Once you have connected to the SM-DVN via Serial, you will see the SM-DVN informaon when the
device starts up.
The following commands can be used for RS-232 with available keyboard hotkeys:
Command Descripon HotKey RS-232 Command
Switch all USB devices and
Main video
[CTRL][CTRL] m [port #]
[ENTER]
//m[port #] [ENTER]
Switch Audio Only [CTRL][CTRL] a [port #]
[ENTER]
//a [port #] [ENTER]
Switch KM Only [CTRL][CTRL] c [port #]
[ENTER]
//c[port #] [ENTER]
Switch USB Only [CTRL][CTRL] u [port #]
[ENTER]
//u[port #] [ENTER]
Learn EDID [CTRL][CTRL] e [ENTER] //e[ENTER]
Reset Soware [CTRL][CTRL] r//r[ENTER]
Status Query N/A //??[ENTER]

Advanced 2/4/8/16 DVI-I KVM Switch 10
Custom hotkey triggers
Users are able to customize the keys that trigger Hotkeys. The default trigger for hot key funcon on
the Keyboard is Ctrl +Ctrl. The trigger funcon can be used to change to double Ctrl, Shi, or Scroll
Lock.
To view hotkey trigger seng:
Type on Keyboard: Alt + Alt + Alt + k + 0 + [Enter]
The LED Light on the user’s keyboard will Flash indicang which trigger is currently acve
Num Lock LED ash indicates CTRL
Caps Lock LED ash indicates Shi
Scroll Lock LED ash indicates Scroll Lock
To change the hotkey trigger seng:
Hotkey trigger twice + k + [1 | 2 | 3]
1 - Ctrl
2 - Shi
3 - Scroll Lock
Example: If the hotkey trigger is Shi and would like to change to Scroll Lock,
Type: Shi + Shi + k + 3

Advanced 2/4/8/16 DVI-I KVM Switch 11
User Console Interface – Display LED:
Front Panel – Port Selecon LED’s:
EDID Learn - Front Panel LED’s:
All LED’s are turned on for 1 second. Then:
 Port 1 LED’s will ash unl the end of the process.
 Port 2 LED’s will ash unl the end of the process if a second video board exists (Dual-head KVM)
 Port 3 LED’s will ash unl the end of the process if a third video board exists (Quad-head KVM)
 Port 4 LED’s will ash unl the end of the process if a fourth video board exists (Quad-head KVM)
#Status Descripon
1O Monitor is not connected
2On Monitor is connected
3Flashing EDID problem – Learn EDID to x the problem
#Status Descripon
1O Non-selected port
2On Selected port
3Flashing EDID learn in process
IMPORTANT!
If all Front Panel LED’s are on
and not ashing, the POWER
UP SELF TEST has failed and
all funcons are disabled.
Check if any of the front panel
port selecon buons are
jammed. In this case, release
the jammed buon and recycle
the power. If power up self
test is sll failing, please con-
tact SmartAVI technical sup-
port at [email protected]m.
Led’s behavior

Advanced 2/4/8/16 DVI-I KVM Switch 12
Troubleshooting
No Power
 Make sure that the power adapter is securely connected to the power connector of the
unit.
 Check the output voltage of the power supply and make sure that the voltage value is
around 12VDC.
 Replace the power supply.
No Video
 Check if all the video cables are connected properly.
 Connect the computer directly to the monitor to verify that your monitor and computer
are funconing properly.
 Restart the computers
Keyboard is not working
 Check if the keyboard is properly connected to the unit.
 Check if the USB cables connecng the unit and the computers are properly connected.
 Try connecng the USB on the computer to a dierent port.
 Make sure that the keyboard works when directly connected to the computer.
 Replace the keyboard.
Mouse is not working
 Check if the mouse is properly connected to the unit.
 Try connecng the USB on the computer to a dierent port.
 Make sure that the mouse works when directly connected to the computer.
 Replace the mouse.
No Audio
 Check if all the audio cables are connected properly.
 Connect the speakers directly to the computer to verify that the speakers and the comput-
er audio are funconing properly.
 Check the audio sengs of the computer and verify that the audio output is through the
speakers.
Technical support
For product inquiries, warranty questions, or technical questions, please contact [e-mail].

Advanced 2/4/8/16 DVI-I KVM Switch 13
Limited warranty statement
A. Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specied above will be
free from defects in materials and workmanship for the duraon of 1 year, which duraon begins on
the date of purchase by the customer. Customer is responsible for maintaining proof of date of
purchase.
SmartAVI limited warranty covers only those defects which arise as a result of normal use of the
product, and do not apply to any:
a. Improper or inadequate maintenance or modicaons
b. Operaons outside product specicaons
c. Mechanical abuse and exposure to severe condions
If SmartAVI receives, during applicable warranty period, a noce of defect, SmartAVI will at its
discreon replace or repair defecve product. If SmartAVI is unable to replace or repair defecve
product covered by the SmartAVI warranty within reasonable period of me, SmartAVI shall refund
the cost of the product.
SmartAVI shall have no obligaon to repair, replace or refund unit unl customer returns defecve
product to SmartAVI.
Any replacement product could be new or like new, provided that it has funconality at least equal to
that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by
SmartAVI.
B. Limitaons of warranty
To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other
warranty or condion of any kind whether expressed or implied with respect to the SmartAVI
product, and specically disclaim implied warranes or condions of merchantability, sasfactory
quality, and tness for a parcular purpose.
C. Limitaons of liability
To the extent allowed by local law the remedies provided in this warranty statement are the
customers sole and exclusive remedies.
To the extant allowed by local law, except for the obligaons specically set forth in this warranty
statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special,
incidental, or consequenal damages whether based on contract, tort or any other legal theory and
whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty
statement shall be considered modied to be consistent with such law.

Advanced 2/4/8/16 DVI-I KVM Switch 14
NOTICE
The informaon contained in this document is subject to change without noce. SmartAVI
makes no warranty of any kind with regard to this material, including but not limited to,
implied warranes of merchantability and tness for parcular purpose. SmartAVI will not be
liable for errors contained herein or for incidental or consequenal damages in connecon
with the furnishing, performance or use of this material. No part of this document may be
photocopied, reproduced, or translated into another language without prior wrien consent
from SmartAVI, Inc.
20180109
Tel: (800) AVI-2131 • [phone]
2455 W Cheyenne Ave, Suite 112
North Las Vegas, NV 89032
www.smartavi.com