SMART Board 8070i User manual

SMART Board™ 8070i
Interactive Display
User's Guide

Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMART Support.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMART Board, SMART Ink, SMART Notebook, SMART Meeting Pro, DViT, SMART GoWire, smarttech, the SMART logo and all SMART taglines are trademarks or
registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Mac and Macintosh are trademarks of Apple Inc., registered in the U.S. and other
countries. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. VESA is a registered trademark of The
Video Electronics Standards Association. HDMI is a trademark or registered trademark of HDMI Licensing LLC. All third-party product and company names may be
trademarks of their respective owners.
Copyright notice
© 2011 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6741267; US6803906; US6947032; US6954197; US6972401; US7151533; US7236162; US7411575; US7499033; US7619617;
US7643006; US7692625; US7755613; US7757001; USD612396; CA2252302; CA2453873; EP1297488; ES2279823; ZL01812360.0 and DE60124549. Other patents pending.
03/2011

Important information for your
interactive display
W W A R N I N G
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lDon’t open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of your SMART
product. Rather, mount the product at the appropriate height.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not be
covered by your warranty.
lDo not place any heavy objects on the power cable. Damage to the cable could cause shock,
fire or product damage which may not be covered by your warranty.
lUseonly extension cords and outlets into which this product's polarized plug can be fully
inserted.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
i

lDo not move or mount the interactive display by connecting rope or wire to its handles.
Because the interactive display is heavy, rope, wire or handle failure could lead to personal
injury.
lTo prevent personal injury, do not attempt to mount or carry the interactive display using your
own strength. Instead, use a lifting device with the included M12 attachable eyebolts. The
eyebolts are not post-installation hardware.
lOnly use VESA®-approved mounting hardware.
lLamps in this product contain mercury. Handle lamps with care. Comply with local, state or
federal law when recycling or disposing of lamps from this product..
lDisconnect all power cables for your interactive display from the wall outlet and seek
assistance from qualified service personnel when any of the following occurs:
oThe power cable or plug is damaged
oLiquid is spilled into the interactive display
oObjects fall into the interactive display
oThe interactive display is dropped
oStructural damage such as cracking occurs
oThe interactive display behaves unexpectedly when you follow operating instructions
C C A U T I ON
lBefore you clean your SMART product, shut down or disconnect the computer. Otherwise,
you may scramble the desktop icons or inadvertently activate applications when you wipe
the screen.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lThe external power supply needs to meet the Limited Power Source (LPS) requirements of
CSA/UL/IEC/EN 60950-1, when required.
I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E D I S P L A Y
ii

lThis SMART product should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. "This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line." (IEC 60950:1999)
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing your SMART product.
lYou must connect the USB cable that came with your SMART Board interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMART Board interactive whiteboard.
I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E D I S P L A Y
iii

Contents
Important information for your interactive display i
Chapter 1: About your interactive display 1
Feature highlights 1
Interactive display components 3
Chapter 2: Installing your interactive display 9
Environmental requirements 9
Wall-mounting your interactive display 10
Chapter 3: Connecting computers and peripheral devices to your interactive display 15
Installing the speakers 16
Interactive display USB and video connections 17
Connecting to power and your room computer 19
Installing a guest laptop connection 20
Disabling the USB receptacle on the side connection panel 22
Connecting peripheral devices to your interactive display 23
Chapter 4: Installing SMART software 25
Installing SMART Meeting Pro software 25
Installing SMART Notebook software 26
Chapter 5: Using your interactive display 29
Turning on and turning off your interactive display 30
Using the infrared remote control 30
Getting started with your SMART Board interactive display 34
Working with Ink Aware programs 43
Playing audio files on your interactive display 50
Using the USB receptacle 51
Chapter 6: Using guest laptops with your interactive display 53
Interactive display USB and video connections 54
Making a guest laptop connection 55
Making a side laptop connection 55
Using a SMART GoWire auto-launch cable 56
Chapter 7: Maintaining your interactive display 59
Updating your SMART Software and firmware 59
Calibrating your interactive display 61
Orienting your interactive display 62
i

Replacing a pen nib 62
Cleaning the screen 63
Cleaning the camera windows and reflective tape 63
Maintaining ventilation 64
Preventing condensation 64
Checking the interactive display installation 65
Removing your interactive display 65
Transporting your interactive display 66
Chapter 8: Troubleshooting for your interactive display 67
Resolving image issues 67
Resolving touch control and digital ink issues 70
Resolving audio issues 74
Resolving remote control issues 74
Resolving issues using the SMART Connection Wizard 75
Resolving issues using SMART Board Diagnostics 75
Appendix A: Adjusting video settings with the on-screen display menu 77
Changing settings in the on-screen display menu 77
Main menu settings 78
Appendix B: Hardware environmental compliance 85
Waste Electrical and Electronic Equipment regulations (WEEE directive) 85
Restriction of Certain Hazardous Substances (RoHS directive) 85
Batteries 85
Packaging 86
Covered electronic devices 86
China’s Electronic Information Products regulations 86
U.S. Consumer Product Safety Improvement Act 86
C O N T E N T S
ii

Chapter 1: About your interactive display
Feature highlights 1
Commercial-grade, touch-enabled display 2
Elegant, sophisticated design 2
Software 2
Dual sketch capabilities 2
SMART Ink™ 2
Touch and gestures 2
Durable surface 2
Interactive display components 3
Front view 3
LCD screen 3
Camera and reflective tape channel 3
Pen and eraser holders 4
Color select module 4
Front control panel 4
Infrared remote control 5
Left side view 5
Menu control panel 5
USB receptacle 5
Side laptop terminal panel 5
Back view 6
Bottom terminal panel 6
Inside terminal panel 7
Audio terminal panel 7
Feature highlights
Your SMART Board™ 8070i interactive display features SMART’s proprietary DViT™ (Digital Vision
Touch) technology on an LCD screen which enables you to select, write and erase on the interactive
surface. It enables you to do everything you can do at your computer—open and close applications,
conference with others, create new documents or edit existing ones, visit websites, play and
manipulate video clips and more—just by touching the interactive surface. Two users can also draw
on the interactive surface at the same time, and you can use an array of gestures within applications.
Chapter 1
1

You can also write over any application in digital ink using a pen tray pen or your finger, and then save
these notes for future reference and distribution.
Commercial-grade, touch-enabled display
The 8070i is a 70" commercial-grade high-definition display powered by SMART’s proprietary DViT
(Digital Vision Touch) technology, delivering a superior touch experience and bright, crisp 1080p
images that make it easy to present and work with complex data.
Elegant, sophisticated design
The professional design and crisp, eye-catching visuals of the 8070i make it perfect for any high-end
workspace.
Software
To use all the features of your interactive display described in this guide, go to
smarttech.com/downloads and ensure that you have the lastest version of SMART software and
SMART Product Drivers installed on your computer.
Dual sketch capabilities
Two people can each pick up a pen and draw on the interactive surface at the same time, providing a
higher degree of interactivity.
SMART Ink™
The SMART Ink™ feature smoothes out the appearance of the digital ink, which improves the
legibility of your handwriting as you write over applications, websites and videos. The ink becomes an
object that you can move and manipulate.
Touch and gestures
You can perform mouse functions with your finger, and write and erase digital ink with a pen tray pen
or the eraser. The object awareness feature enables you to pick up a pen, and then write, select or
erase without replacing the pen.
Durable surface
The 8070i features a hardened glass display.
C H A P T E R 1
About your interactive display
2

Interactive display components
Front view
The front of your interactive display includes the LCD screen, the cameras and reflective tape
channel, the pen holders with the pens, the eraser holder with an eraser and the color select module.
LCD screen
The screen is 61" W × 34 1/4" H (154.9 cm × 87.2 cm), with a 70" (178 cm) diagonal, 16:9 format.
For information on cleaning your LCD screen, see page 63.
Camera and reflective tape channel
The interactive display screen is bordered by a channel that contains reflective tape. Each corner has
a camera that tracks finger and pen positions across the screen. For information on cleaning your
camera windows and reflective tape, see page 63.
C C A U T I ON
lDo not damage or remove the reflective tape.
lKeep the reflective tape dry.
I I M P O R T A N T
lDo not attach items such as adhesive notes to the screen because they will interfere with the
cameras.
lDo not place anything in the channel because it will interfere with the cameras.
C H A P T E R 1
About your interactive display
3

Pen and eraser holders
The bottom bezel contains magnetic holders for two pens and an eraser. Removing a pen or the
eraser from the holders activates it and enables you to either draw or erase digital ink.
C C A U T I ON
Ensure your pen or eraser is centered on the holder when returning the pen or eraser to holder to
prevent the pen or eraser from falling and causing product damage.
Color select module
The color select module enables you to access the help function, open the on-screen keyboard,
select pen color, activate the right-click and orient the interactive display.
Front control panel
The front control panel contains the volume
control, mute, input and power buttons, as
well as the status light and infrared remote
control sensor.
I I M P O R T A N T
Do not cover or block this area or you could
have reduced use of the infrared remote
control.
In normal use:
lThe volume, mute and input buttons
are blue.
lThe power button is green.
lThe status light is green.
For information on diagnosing issues using
the front control panel lights, see page 67.
C H A P T E R 1
About your interactive display
4

Infrared remote control
The infrared remote control enables you to turn on and turn off your interactive display, change the
input source, adjust the volume, access the on-screen menu and more. For more information on the
infrared remote control, see page 30.
Left side view
The left side of your interactive display has the
menu control panel and the side terminal panel.
Menu control panel
The menu control panel enables you to access
the on-screen display menu to adjust display and
audio settings. For more information on the on-
screen display menu, see page 77.
USB receptacle
The USB receptacle takes a USB type A
connector, such as a USB memory drive. For
more information on this receptacle, see page 51.
N N O T E
You can disable this USB receptacle so that it
doesn’t connect to the room computer. For
instructions, see page 22.
Side laptop terminal panel
The side laptop terminal panel has USB and
HDMI™ receptacles for connecting a side
laptop. For more information on this terminal
panel, see page 55.
C H A P T E R 1
About your interactive display
5

Back view
The back of the interactive display includes
the bottom terminal panel, the inside
terminal panel and the audio connection
terminal panel.
I I M P O R T A N T
Connect all required cables before you
install your interactive display.
Bottom terminal panel
The bottom terminal panel contains the main power switch and several connections, including both
touch control connections and connections for auxiliary input and output devices, such as DVD
players, Blu-ray™ players and VCRs.
C H A P T E R 1
About your interactive display
6

C C A U T I ON
The AC power outlet is designated for a component of the SMART Board 8070i interactive display
collaboration appliance system. Use this power outlet only as designated by documentation for that
system. Using this power outlet for other items could damage the interactive display.
Inside terminal panel
The inside terminal panel is on the left side of the
interactive display and contains the touch control USB
connections and the room control input and output. For
more information on the touch control USB
connections, see page 53.
Audio terminal panel
This panel contains the speaker wire connections and
the wired remote control receptacles.
I I M P O R T A N T
Do not connect RCA speaker plugs to the wired
remote control receptacles. You will disable the
infrared remote control while anything is inserted into
these receptacles.
C H A P T E R 1
About your interactive display
7

Chapter 2: Installing your interactive
display
Environmental requirements 9
Wall-mounting your interactive display 10
Important mounting considerations for trained installers 11
Choosing a mounting location 12
Choosing a mounting height for your interactive display 13
You require a team of professional installers equipped with a lifting device to install your
interactive display. Consult the SMARTBoard 8070i Interactive Display Installation Guide
(smarttech.com/kb/155314) for more detailed instructions.
This chapter provides additional considerations and details for installing your interactive display.
I I M P O R T A N T
Because the connection points might not be accessible after wall-installation, consider
connecting cables for speakers, computers and peripheral devices while the interactive display
is suspended from the lifting device. For more information, see page 15.
Environmental requirements
Before installing your interactive display, review the following environmental requirements. For
more detailed information, see the SMART Board 8070i Interactive Display Specifications
(smarttech.com/kb/155318).
Environmental requirement Parameter
Power requirements .2A–3.7A at 100V–240V AC, 50 Hz–60 Hz
Power consumption at 25ºC Typically up–530 W (brightness at 70% and
volume at 40), maximum 580 W (brightness
and volume at maximums)
Operating temperature 41°F–95°F (5°C–35°C)
Storage temperature -4°F–140°F (-20°C–60°C)
Humidity 5%–80% relative humidity, non-condensing
Chapter 2
9

Environmental requirement Parameter
Ventilation Maintain a 4" (10 cm) ventilation area around
your interactive display to enable its cooling
fans to operate. Do not store or operate your
interactive display in dusty environments
because dust could interfere with the product’s
ventilation and cooling.
Water and fluid resistance lIntended for indoor use only. Doesn’t
meet any salt-spray or water ingress
requirements.
lDon’t pour or spray liquids directly onto
the interactive display or any of its sub-
components. These liquids might get
into areas where they could damage
sensitive electronic components. Refer
to page 63 for detailed instructions on
cleaning your interactive display.
Wall-mounting your interactive display
Use a team of trained, professional installers equipped with a lifting device to install your
interactive display.
W W A R N I N G
lImproper installation can result in personal injury or product damage.
lYour interactive display weighs 262 lb. (119 kg). Refer to local building codes to ensure
your installation area can support this weight.
C C A U T I ON
Do not allow the weight of your interactive display to rest on the color select module because it
is not designed to support product weight. Attach other components while your interactive
display is either still in its packaging or suspended from a lifting device to prevent the weight of
your interactive display from damaging the color select module.
I I M P O R T A N T
Save all product packaging so that it is available if you need to transport your interactive
display. If your original packaging is not available, you can purchase new product packaging
from your authorized SMART reseller.
C H A P T E R 2
Installing your interactive display
10

Important mounting considerations for trained installers
Consider the following when mounting your interactive display on a wall:
lPlan your workflow to include cabling because some cable attachment points might not be
accessible post-installation.
I I M P O R T A N T
Speakers must be attached and speaker wires connected to your interactive display
before it is wall-mounted. For more information, see page 16.
lTo wall-mount your interactive display, you require a standard VESA 400 mm × 400 mm
mounting plate, not included.
lAttach the included M12 eyebolts and washers to assist in mounting.
W W A R N I N G
oIn order to aid in mounting or carrying, a lifting device must be used in conjunction
with the M12 attachable eyebolts. Do not attempt to mount or carry the display
using your own strength because your interactive display could fall and cause
personal injury.
oUse VESA-approved mounting hardware. Remove the M12 eyebolts after
installation.
lInspect the installation location to ensure that it can support the weight of your interactive
display.
lUse M8 screws to fasten the wall bracket. The length of the screws must be 14-15 mm
plus the thickness of the bracket and the washer. If using screws longer than 14-15 mm,
ensure sufficient depth.
lRecommended fasten force is 1125-1375 N·cm.
C H A P T E R 2
Installing your interactive display
11

lRefer to the instructions included with the mounting equipment for more detailed
information.
Choosing a mounting location
Consider the following when you select a location for your interactive display:
lThe wall must be strong enough to support your interactive display and the mounting
accessories. Your interactive display weighs 262 lb. (119 kg).
lDo not install your interactive display in a location where a door or gate can hit it.
lDo not install your interactive display in an area where it will be subjected to strong
vibrations or dust.
lDo not install your interactive display near where the main power supply enters the
building.
lEnsure adequate ventilation or provide air conditioning around your interactive display so
that heat can flow away from the unit and mounting apparatus.
lWhen mounting your interactive display in a recessed area leave at least 4" (10 cm) of
space between your interactive display and the recess walls to enable ventilation and
cooling.
C H A P T E R 2
Installing your interactive display
12