Smart Technologies Hawkeye User manual

Technologies Inc.
480C
Optical Whiteboard Capture System
Installation and User’s Guide
Version 1.1

FCC Warning
This equipment has been tested and found to comply with the limits for a "Class B" digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception (this can be determined by turning the equipment off and on) the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications to this "Class B" digital device that have not been expressly approved by SMART
Technologies Inc. could void the user's authority to operate the equipment.
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Trademark Notice
Copyright Notice
Hawkeye is a trademark of SMART Technologies Inc. All other trademarks are for identification purposes only and are
the property of their respective owners.
The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in
any form by any means without the prior written consent of SMART Technologies Inc. Information in this manual is
subject to change without notice and does not represent a commitment on the part of the vendor.
© 1997-2001 SMART Technologies Inc. Printed in Canada 05/2001
U.S. Patent No. 5,528,290. Other U.S. and foreign patents pending.
All rights reserved.

Important Information
Important Information
Please read this manual carefully before setting up and using Hawkeye480C. With
proper care, your Hawkeye system should provide years of trouble-free service.
About this Guide
This guide explains how to install and use the standard version of the Hawkeye Camera Boom
with a Control Unit. It doesn’t explain the Status Board version which automatically updates a
captured image of your whiteboard every 30 seconds. For that information, refer to the
Hawkeye 480C Status Board Installation and User’s Guide.
This guide also doesn’t explain Hawkeye CAM, which is a different product that consists of a
Camera Boom connected directly to a computer. That product is explained in the Hawkeye
CAM Installation and User’s Guide.
Other Warnings and Safety Precautions
For operating safety and to avoid damage to your Hawkeye 480C, read carefully and
observe the following instructions.
1 Avoid installing Hawkeye 480C near radio transmitting devices. The electromagnetic
radiation created by radio transmitting devices may reduce the quality of images
captured by Hawkeye 480C.
2 Avoid setting up and using Hawkeye 480C in an area with excessive levels of dust,
humidity or cigarette smoke.
3 When the Hawkeye 480C installation is complete, make sure all of the security hex
screws have been tightened. There are two security hex screws at the bottom corners
of the Control Unit and one in the Camera Boom base. These screws ensure the
equipment can’t be accidentally knocked free from the wall brackets. The screws also
help prevent unauthorized people from taking the equipment.
4Avoid exposing Hawkeye 480C to extreme heat or cold. Hawkeye 480C’s operating
temperature range is from 41°
°°
°F to 95°
°°
°F (5°
°°
°C to 35°
°°
°C) with up to 90% humidity non-
condensing. The Hawkeye 480C shipping and storage range is from -40°
°°
°F to 95°
°°
°F
(-40°
°°
°C to 35°
°°
°C) with up to 95% humidity non-condensing.
5 Don’t block the vents located at the top and bottom of the Control Unit. In order for the
Control Unit to maintain its operating temperature these vents must remain exposed.
6 Disconnect the power cord from the Hawkeye Control Unit during electrical storms.
7 This product is equipped with a three-wire grounding-type plug. This plug will only fit
into a grounding-type power outlet. If you’re unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not defeat the safety
purpose of the grounding-type plug.
8 Handle the power cable carefully and avoid excessive bending. The power cable
should be routed so that it’s unlikely to be walked on or pinched by items placed upon
or against it. Do not attempt to modify the power cable.
WARNING
The Hawkeye Camera Boom contains precisely aligned camera units.
Handle it with care. Do not open the Camera Boom casing.

Important Information
Cleaning the Hawkeye Control Unit
Clean the Control Unit with a soft cloth and mild detergent cleanser. Never use solvents or
an abrasive cleanser, as these may damage the surface of the Control Unit.

Contents
Contents
Hawkeye Overview.......................................................... 1
Camera Boom........................................................................... 1
Control Unit ............................................................................... 1
Image-Saving Software............................................................. 2
Hawkeye Features .................................................................... 2
Stand-Alone Control Unit .......................................................... 2
Networked Control Unit............................................................. 3
PART 1: INSTALLING HAWKEYE 480C
Installing the Camera Boom and Control Unit.............. 4
Single Camera Boom with a Control Unit ................................. 4
Multiple Camera Booms with a Control Unit ............................. 4
Unpacking and Checking Components .................................... 4
Mounting a Camera Boom on the Wall..................................... 5
Connecting Multiple Camera Booms ........................................ 7
Mounting the Control Unit on the Wall ...................................... 9
Connecting a Camera Boom to the Control Unit .................... 11
Configuring a Stand-Alone Control Unit ..................... 14
Connecting the Control Unit to a Local Printer........................ 14
Connecting the Control Unit to a Power Source ..................... 15
Specifying a Local Printer Type .............................................. 17
Configuring a Networked Control Unit........................ 19
DHCP Network........................................................................ 19
Static IP Network .................................................................... 19
Connecting the Control Unit to a Network............................... 20
Connecting the Control Unit to a Power Source ..................... 21
Configuring Network Settings at the Control Unit ................... 23
Configuring Network Settings Using a Web Browser ............. 29
Specifying a Network Printer at the Control Unit..................... 31
Specifying a Network Printer Using a Web Browser............... 34
Configuring the Image-Saving Software..................... 35
Installing the Image-Saving Software ..................................... 35
Specifying the IP Address of the Computer............................ 35
Specifying the Captured Images Directory ............................. 36
Refining Image Alignment and Adding an
Image Frame.................................................................. 37
Numbering Camera Booms .................................................... 37
Refining Image Alignment....................................................... 39
Adding/Removing the Image Frame at the Control Unit......... 43
Adding/Removing the Image Frame Using a Web Browser ... 44
Updating Control Unit Firmware.................................. 45
PART 2: USING HAWKEYE 480C
Using Hawkeye at a Whiteboard.................................. 47
Reactivating the Control Unit .................................................. 47
Starting or Resuming a Session ............................................. 47
Capturing the Notes from Your Whiteboard ........................... 49
Adjusting Control Unit Screen Brightness............................... 49
Printing Captured Images at the Control Unit ......................... 51
Deleting Captured Images at the Control Unit ........................ 52
Ending a Session .................................................................... 52

Contents
Working with Captured Images at Your Desk............. 54
Using the Image-Saving Software Files ..................................54
Using the Sessions Page ........................................................56
Customer Support ......................................................... 58
Contacting SMART Technical Support ...................................58
Other SMART Contacts ..........................................................58
Product Warranty ....................................................................58
Index ............................................................................... 60

Hawkeye Overview 1
Hawkeye Overview
Hawkeye 480C is an optical whiteboard capture system that works with your existing
whiteboard and markers. It enables you to capture, print and distribute whiteboard notes as
full-color, digitally enhanced images. You can even use Hawkeye to capture, print and
distribute flip chart pages that have been taped onto a whiteboard.
Basically, Hawkeye consists of two parts: a fixed Camera Boom and a Control Unit.
Camera Boom
Control Unit
Hawkeye 480C Optical Whiteboard Capture System
Hawkeye also comes with Image-Saving Software that can be installed on a computer
within the same local area network as the Control Unit in order to automatically save
captured images on that computer.
Camera Boom
The Camera Boom can be mounted above any standard whiteboard. It includes three digital
cameras, each with fixed focus and auto exposure. The digital cameras in the Camera
Boom take color photographs of the notes you’ve made on your whiteboard. Before the
image is stored on the Control Unit, the photographs taken by the three cameras are
stitched together, the background is whitened, the writing is sharpened and the color is
improved.
Control Unit
The Control Unit includes an embedded processor with a built-in Web server, as well as
firmware for capturing and enhancing images. It stores approximately 20 captured images
at a time. A small screen on the Control Unit displays easy-to-follow instructions. Buttons
on the Control Unit enable you to configure the Control Unit, capture whiteboard images
and perform various other functions.
You can connect the Control Unit to a network and use Image-Saving Software to
automatically save images captured by the Control Unit to a computer within the same
network. You can use the Control Unit with a local printer or a network printer. You can
even use Hawkeye with multiple whiteboards. As many as four Camera Booms can be
controlled by one Control Unit.

2Hawkeye Overview
Camera Boom
IEEE 1394 Port
Network Port
Power Socket
Parallel Printer Port
Bottom View
of Control Unit
Control Unit Ports in Use
Image-Saving Software
The Image-Saving Software that comes with the Hawkeye 480C automatically saves
images captured at the Control Unit to a specified file path on a computer within the same
network. The software generates an index of the images captured in each session as an
HTML page that can be opened using a Web browser. This index enables you to view,
copy and print captured images at your desk.
Hawkeye Features
Once it has been installed, Hawkeye is always ready. Because it simply photographs what
you’ve written on your whiteboard, Hawkeye is also always reliable. To capture the information
on your whiteboard, just press the Capture button on the Control Unit.
Hawkeye can be used with or without a network connection. If the Control Unit is connected to
a local area network, you can use the Image-Saving Software to automatically save every
image captured at the Control Unit to a computer within the same network. With a network
connection, current images are also immediately available upon capture from the IP address or
host name displayed on the Control Unit.
If the Control Unit isn’t connected to a network, the images can’t be saved. In this case the
captured images must be printed and distributed in hard copy.
Stand-Alone Control Unit
You don’t need a network connection or even a computer to use Hawkeye. All you need is the
Hawkeye Camera Boom and Control Unit, plus a printer. You can capture, delete and print
whiteboard notes all within the same room.
You can store approximately 20 images on a stand-alone Control Unit, but you can’t save the
images. Once you start a new session or exceed the maximum number of images allowed,
previously captured images will no longer be available on the Control Unit. The images you
capture on a stand-alone Control Unit must be distributed in hard copy. In order to do that,
you’ll need to attach a printer to the Control Unit.

Hawkeye Overview 3
Networked Control Unit
A Hawkeye Control Unit that has been connected to a network can do everything a stand-alone
Control Unit can do and more. If your Control Unit is connected to a local area network, every
image captured at the Control Unit can be automatically saved on a computer within the same
network. Just install and configure the Image-Saving Software on a computer networked to the
Control Unit, and every image you capture at the Control Unit will be automatically saved to a
file on that computer. Anyone with a copy of these files can then view, copy and print the
images captured by Hawkeye.
With a network connection, current images are also immediately available upon capture from
the Sessions page. To access this page, open a Web browser to the IP address or host name
of the Control Unit.

4Installing the Camera Boom and Control Unit
Installing the Camera Boom and Control Unit
If you have one whiteboard in the room, you only need one Camera Boom. However, if
you have more than one whiteboard, you may want to take advantage of Hawkeye’s ability
to control multiple Camera Booms from a single Control Unit. You can use one Control
Unit to capture the notes from up to four different whiteboards by mounting a Camera
Boom above each one. The installation procedure varies, depending on whether you plan
to use one Camera Boom or several.
Single Camera Boom with a Control Unit
To install a Camera Boom and Control Unit that captures the notes from one whiteboard,
you’ll need to:
1 Mount the Camera Boom on the wall.
2 Mount the Control Unit on the wall.
3 Connect the Camera Boom to the Control Unit.
Multiple Camera Booms with a Control Unit
The procedure for installing a Hawkeye 480C system that captures notes from multiple
whiteboards is similar to the procedure for installing a system that captures notes from a
single whiteboard. However, when there are multiple whiteboards, you’ll need to install a
Camera Boom above each whiteboard, connect the Camera Booms to each other in a
daisy chain pattern and connect the last Camera Boom in the chain to the Control Unit.
NOTE: When you order additional Camera Booms for your Hawkeye 480C, you may
receive the Hawkeye CAM Installation and User’s Guide. However, the information
included in that manual does not apply to your Hawkeye 480C.
Control
Unit
Camera Boom
Whiteboard
Multiple Camera Booms with a Control Unit
NOTE: We recommend that you space whiteboards so that there is at least 12 ft (3.6 m)
between the center of one whiteboard and the center of the next. The supplied IEEE 1394
cable is 15 ft (4.6 m) long.
Unpacking and Checking Components
Unpack the contents of the shipping container, checking each item removed against the
following list. If any items are missing, contact SMART Technical Support.
•a Camera Boom with a mounting template and wall bracket
•a Control Unit with a mounting template and wall bracket
•a universal power supply cable, with a country-specific attachment
•an IEEE 1394 6-pin to 6-pin cable
•Image-Saving Software CD-ROM

Installing the Camera Boom and Control Unit 5
Recommended Tools
Have the following tools on hand when installing Hawkeye:
•Phillips No. 2 screwdriver
•bubble level
•measuring tape
•security hex-head Allen key (supplied)
Mounting a Camera Boom on the Wall
If you’re planning to use multiple Camera Booms, repeat these instructions for each one.
Step 1: Mark the drywall anchor locations
1 Measure the width of the whiteboard and use a pencil to mark on the wall the center
location of the whiteboard. Make the pencil mark immediately above the top edge of the
whiteboard.
2 Fold the Camera Boom template along the score line, making sure the fold is straight.
Rest the folded template on top of the whiteboard and use the diamond-shaped window
to align the template with the center mark above the whiteboard. Make sure that the
corner fold is snug against the wall and top edge of the whiteboard.
CAUTION: There must be at least 17"(43 cm) clearance between the top of the
whiteboard and the ceiling.
3 Mark the center locations for the three drywall anchors.
Center of Whiteboard
STEP
1
2
1
Whiteboard
17 (43 cm)
Minimum
"
Hawkeye CameraAlignmentTemplate
1
STEP
TM
WINDOW
Drywall Anchor Location x 3
Alignment Window
Camera Boom
Te mpl a te
Aligning the Camera Boom Template
Ceiling

6Installing the Camera Boom and Control Unit
Step 2: Fasten the wall bracket to the wall
WARNING: DON’T USE A HAMMER TO FORCE THE E-Z TOGGLE DRYWALL
ANCHORS INTO THE WALL AS THIS COULD RESULT IN DAMAGE TO THE CAMERA
BOOM AND WALL SURFACE.
1 Using a Phillips No. 2 screwdriver, thread E-Z toggle drywall anchors into marked
locations that aren’t at a wall stud.
NOTE: The supplied drywall anchors are not suitable for walls thicker than 5/8" (1.59
cm). If the wall is constructed of drywall thicker than 5/8" (1.59 cm), use non-toggle
drywall anchors for double-layer drywall.
If the marked location is at a wall stud, don’t use a drywall anchor. Use a No. 8 by 1.5"
(3.81 cm) long wood screw for wood studs or a self-drilling metal screw for metal studs.
2 Align the Camera Boom wall bracket with the drywall anchors. Insert screws into the
E-Z toggle drywall anchors as follows:
a Press the screw firmly into the drywall anchor using the Phillips screwdriver until
approximately 1/3 of the screw remains.
b Thread the remaining length of the screw into the drywall anchor until it’s tight. At
first the screw will thread with unusual ease, but it will gradually require greater
effort as the clamp inside the wall moves forward.
Fastening the Camera Boom Wall Bracket
Thread drywall anchor into wall
Press screw in until 1/3 remains
Thread remaining screw until tight
Using E-Z Toggle Drywall Anchors
Camera Boom
Wall Bracket
Screw x 3

Installing the Camera Boom and Control Unit 7
Step 3: Mount the Camera Boom on the wall
1 Lift the Camera Boom to the top of the wall bracket. Slide the base of the Camera Boom
onto the wall bracket, fitting the Camera Boom mounting slots onto the wall bracket
hooks.
Hook x 3
Camera Boom
Wall Bracket
Mounting Slot x 3
Camera Boom
Attaching the Camera Boom to the Wall Bracket
2 Lift the door open at the bottom of the Camera Boom base. Using the Allen key
provided, tighten the security hex screw at the bottom of the Camera Boom base. This
screw ensures the Camera Boom can’t be accidentally knocked free from its wall
bracket. It also helps prevent unauthorized people from taking the equipment.
Door
Security Hex Screw
Camera Boom Base
Tightening Security Hex Screw
Connecting Multiple Camera Booms
If you’re installing multiple Camera Booms to be used with one Control Unit, you’ll need to
connect the Camera Booms to each other in a daisy chain pattern. The information that will
be transmitted back and forth between the Control Unit and a Camera Boom will travel from
one Camera Boom to the next Camera Boom and so on until it reaches its destination.
Bottom Edge of
Control Unit
Whiteboard
Camera Boom
Daisy Chain Pattern

8Installing the Camera Boom and Control Unit
To connect multiple Camera Booms:
1 Begin with the Camera Boom furthest from the Control Unit.
2 Open the door at the bottom of the Camera Boom base. Insert the IEEE 1394 cable into
the IEEE 1394 port closest to the next Camera Boom.
3 Guide the IEEE 1394 cable through the wire management hook and close the door on
the Camera Boom base. Run the IEEE 1394 cable across the top of the whiteboard to
the next Camera Boom.
NOTE: You may want to use a raceway to keep the IEEE 1394 cable in position and out
of the way. We recommend the LD Surface Raceway available in three sizes from the
Panduit Corporation. For more information, visit the Panduit Corporation Web site at
http://www.panduitncg.com/catalogs/catalogs.asp.
IEEE 1394
Port
First Camera Boom
Second Camera Boom
IEEE 1394 Cable
Wire
Management
Hook
IEEE 1394
Port
Wire
Management
Hook
Connecting Multiple Camera Booms
4 Open the door at the bottom of the next Camera Boom base. Insert the other end of the
IEEE 1394 cable into the IEEE 1394 port closest to the previous Camera Boom,
guiding the cable through the wire management hook.
5 Repeat steps 2 through 4 for each Camera Boom.

Installing the Camera Boom and Control Unit 9
Mounting the Control Unit on the Wall
Step 1: Mark the drywall anchor locations
1 Select a position for the Control Unit that will enable people of varying body heights to
read information displayed on the Control Unit screen. Using a bubble level and pencil,
mark the center of the bottom edge of the Control Unit by drawing a cross hair on the
wall. We recommend you position the bottom edge of the Control Unit approximately
46" (116 cm) from the floor, and the center of the Control Unit at least 14" (35 cm) from
the edge of the whiteboard.
Cross Hair
Floor
Minimum
14 (35 cm)
"
Whiteboard
Approximately
46" (116 cm)
Control Unit Position
Positioning the Control Unit
Multiple Camera Booms are connected to one another in a daisy chain pattern. If you
plan on using multiple Camera Booms with one Control Unit, position the Control Unit
beside the last whiteboard in the chain. One Control Unit can be used with up to four
Camera Booms.
Bottom Edge of
Control Unit
Whiteboard
Camera Boom
Control Unit for Multiple Camera Booms
NOTE:
Make sure the
line that marks
the bottom edge
of the Control
Unit is level.

10 Installing the Camera Boom and Control Unit
2 Using the rectangular window at the bottom of the template, align the Control Unit
template with the pencil mark you just made.
3 Mark the center locations for the three drywall anchors.
HawkeyeCo ntrol Unit Alignment Template
TM
2
STEP
WINDOW
!
1
1
STEP
STEP
2
STEP
2
STEP
2
STEP
Drywall Anchor Location x 3
Control Unit Template
Alignment Window
Whiteboard
Aligning the Control Unit Template
Step 2: Fasten the wall bracket to the wall
1 Using a Phillips No. 2 screwdriver, thread the drywall anchors for the Control Unit wall
bracket into marked locations that aren’t at a wall stud.
NOTE: If the marked location is at a wall stud, use a No. 8 by 1.5" (3.81 cm) long wood
screw without a drywall anchor.
Drywall Anchor
Drywall Anchor for Control Unit Wall Bracket
2 Align the Control Unit wall bracket with the drywall anchors. Using the Phillips
screwdriver, thread screws into the three drywall anchors. Don’t over-tighten the
screws.
NOTE: If you plan to fasten screws to a steel wall stud, you must purchase appropriate
self-drilling metal screws.
Control Unit
Wall Bracket
Screw x 3
Fastening the Control Unit Wall Bracket

Installing the Camera Boom and Control Unit 11
Step 3: Mount the Control Unit on the wall
1 Lift the Control Unit to the top of the wall bracket. Slide the Control Unit onto the wall
bracket, fitting the Control Unit mounting slots onto the wall bracket hooks.
Hook x 3
Control Unit
Wall Bracket
Mounting Slot x 3
Control Unit
Attaching the Control Unit to the Wall Bracket
2 Using the Allen key provided, insert security hex screws into the two bottom corners of
the Control Unit. These screws ensure the Control Unit can’t be accidentally knocked
free from the wall bracket. They also help prevent unauthorized people from removing
the equipment.
Security Hex Screw x 2
Control Unit
Control Unit
Wall Bracket
Fastening the Security Hex Screws
Connecting a Camera Boom to the Control Unit
If you’re installing multiple Camera Booms, you only need to connect the last Camera Boom
in the daisy chain pattern to the Control Unit. The information that will be transmitted back
and forth between the Control Unit and a Camera Boom will travel from one Camera Boom
to the next and so on until it reaches its destination.
Control
Unit
Camera Boom
Whiteboard
Control Unit with Multiple Camera Booms

12 Installing the Camera Boom and Control Unit
To connect a Camera Boom to the Control Unit:
1 Open the door at the bottom of the Camera Boom base. Insert the IEEE 1394 cable into
the IEEE 1394 port closest to the Control Unit.
Door
Camera Boom Base
IEEE 1394 Cable
IEEE 1394 Port x 2
Wire Management Hook x 2
Connecting the IEEE 1394 Cable to the Camera Boom
2 Guide the IEEE 1394 cable through the wire management hook and close the door on the
Camera Boom base. Run the IEEE 1394 cable across the top and down the side of the
whiteboard, and then along the wall towards the Control Unit.
NOTE: You may want to keep the IEEE 1394 cable in position and out of the way by using
a raceway. We recommend the LD Surface Raceway available in three sizes from the
Panduit Corporation. For more information, visit the Panduit Corporation Web site at
http://www.panduitncg.com/catalogs/catalogs.asp.
3 Insert the other end of the IEEE 1394 cable into the IEEE 1394 port underneath the
Control Unit.

Installing the Camera Boom and Control Unit 13
IEEE 1394 Cable
IEEE 1394 Port
To Camera Boo m
Bottom View of
Control Unit
Connecting the IEEE 1394 Cable to the Control Unit

14 Configuring a Stand-Alone Control Unit
Configuring a Stand-Alone Control Unit
To configure a Control Unit that won’t be connected to a network, you’ll need to:
1 Connect the Control Unit to a printer (page 14).
2 Connect the Control Unit to a power source (pages 15–16).
3 Specify the type of printer (pages 17–18).
Connecting the Control Unit to a Local Printer
1 Insert one end of the printer cable into the parallel port on the bottom of the Control
Unit.
Parallel
Printer Port
Printer Cable
To Printer
Bottom View of
Control Unit
Connecting the Printer Cable
2 Insert the other end of the printer cable into the parallel port on the printer.