SMC Networks TigerVoIP SMCDSP-200 User manual

V
Vo
oI
IP
P
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Model SMCDSP-200
SMCDSP-205
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COMPLIANCES
FederalCommunicationCommissionInterferenceStatement
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,
and(2)thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass
Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceinaresidential
installation.Thisequipmentgenerates,usesandcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewithinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisnoguarantee
thattheinterferencewillnotoccurinaparticularinstallation.Ifthisequipment
doescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotry
tocorrecttheinterferencebyoneormoreofthefollowingmeasures:
•Reorientthereceivingantenna
•Increasetheseparationbetweentheequipmentandreceiver
•Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp
FCCCaution:Anychangesormodificationsnotexpresslyapprovedbythe
partyresponsibleforcompliancecouldvoidtheuserʹsauthoritytooperatethis
equipment.
Note:InordertomaintaincompliancewiththelimitsofaClassBdigitaldevice,
youarerequiredtouseaqualityinterfacecablewhenconnectingtothisdevice.
Youmayuseunshieldedtwisted‐pair(UTP)forRJ‐45connections‐Category3
orbetterfor10Mbpsconnections,Category5orbetterfor100Mbps
connections.

Preface
ii
EC Declaration of Conformity
SMCcontactfortheseproductsinEuropeis:
SMCNetworksEurope,
EdificioConataII,
CalleFructuósGelabert6‐8,2o,4a,
08970‐SantJoanDespí,Barcelona,Spain.
Thisinformationtechnologyequipmentcomplieswiththerequirementsofthe
CouncilDirective89/336/EEContheApproximationofthelawsoftheMember
StatesrelatingtoElectromagneticCompatibilityand73/23/EECforelectrical
equipmentusedwithincertainvoltagelimitsandtheAmendmentDirective
93/68/EEC.FortheevaluationofthecompliancewiththeseDirectives,the
followingstandardswereapplied.
Emission•EN55022:1998+A1:2000+A2:2003,ClassB
•EN61000‐3‐2:2000,ClassA
•EN61000‐3‐3:1995+A1:2001
Immunity:•EN55024:1998+A1:2001+A2:2003
•EN61000‐4‐2:1995+A1:1998+A2:2000
•EN61000‐4‐3:2002+A1:2002
•EN61000‐4‐4:1995+A1:2000+A2:2100
•EN61000‐4‐5:1995+A1:2000
•EN61000‐4‐6:1996+A1:2000
•EN61000‐4‐8:1993+A1:2000
•EN61000‐4‐11:1994+A1:2000
LVD:•EN60950‐1:2001

Contents
iii
Warning:DonotplugaphonejackconnectorintheRJ‐45port.Thismay
damagethisdevice.Lesraccordeursnesontpasutilisépourlesystéme
téléphonique!
TheofficialEC‐DeclarationofConformitycanbefoundunderthe
correspondingproductsectiononthewebhttp://www.smc.com.
Copyright©2008bySMCNetworksInc.
Allrightsreserved

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Overview............................................................................................................................................1
PackageContents ..............................................................................................................................1
ConnectingthePhone.......................................................................................................................3
Features...............................................................................................................................................3
UsingthePhoneBook.....................................................................................................................4
CreatingaNewEntry.......................................................................................................................4
ModifyingContactInformation......................................................................................................4
DeletingaContact.............................................................................................................................4
SpeedDialSetting .............................................................................................................................5
PhoneOperation...............................................................................................................................7
Introduction .......................................................................................................................................7
HardwareOverview..................................................................................................................7
MenuDirectory ........................................................................................................................10
AnsweringaPhoneCall.................................................................................................................10
MakingaCall...................................................................................................................................10
DialingwiththeKeypad.........................................................................................................10
LookingupaNumberfromthePhoneBook ......................................................................10
MakingaCalltoanIPAddress/SIPServer .......................................................................11
SpeedDialingaNumber................................................................................................................11
RedialingaNumber........................................................................................................................11
CallHistory ......................................................................................................................................12
IncomingCalls..........................................................................................................................12
DialedNumbers .......................................................................................................................12
EraseRecords............................................................................................................................12
CallOptions .....................................................................................................................................13
UsingtheSpeakerPhone........................................................................................................13
PuttingaCallonHold ............................................................................................................13
ConductingaThree‐WayConferenceCall..........................................................................13
TransferringaCall ...................................................................................................................14
ForwardingaCall ....................................................................................................................14
UsingtheDNDFunction ........................................................................................................14
CallWaitingFunction .............................................................................................................15
CheckingVoiceMessages ..............................................................................................................15
Specification....................................................................................................................................17

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CongratulationsonyourpurchaseofthisVoIP(VoiceoverInternetProtocol)
phone.Thisproductenablesyoutomakephonecallsthroughthenetwork
insteadofcallingthroughalocalphoneline.Readthisusermanualcarefullyto
learnhowtooperatethisproductandtakeadvantageofitsfeatures.
P
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WhenunpackingtheVoIPphone,ensureallthefollowingitemsarepresent
andundamaged.Ifanythingappearstobemissingorbroken,contactyour
dealerforareplacement.
VoIPPhoneHandsetWallMount
EthernetCableACPowerAdapterQuickInstallation
Guide

Chapter 1 — Overview
2
DocumentationCDWarrantyInformation
Card

Chapter 1 — Overview
3
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ThefollowingillustrationshowshowtoconnecttheVoIPphonetopower,
LAN,WAN,andthehandset.
F
Fe
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ThisdesktopVoIPphonecomesequippedwiththefollowingfeatures:
•Callblocking
•Callwaiting
•Calltransferring
•Callforwarding
•Redialingthelastnumber
•Puttingacallonhold
•Conductingathree‐wayconferencecall
•UsingtheDND(DoNotDisturb)function
•Speakerphone
•8speeddialmemorykeys
•Storingupto140setsofcontacts
•SupportingPOE(SMCDSP‐200Only)
Handset
Poweroutlet
Hub/Switch
PC

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Thephonebookfeatureenablesyoutocreatenewentriesforyourcontactsand
edittheircontactinformation.Italsoenablesyoutostoreanumberfroma
receivedcalloradialednumberinyourphonebook.
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Tocreateanewentry,dothefollowing:
1. PresstheMenukeyandthenselectPhonebook,Addentrytoadda
newentrytothephonebook.
2. Typethenameofthenewcontact.
3. PresstheEnterkeytosavethename.
4. Enterthephonenumberofthenewcontact.
5. PresstheEnterkeytosavethenumber.
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Tomodifycontactinformation,dothefollowing:
1. PresstheMenukeyandthenselectPhoneBook,Search,andpressthe
Enterkeytoviewthephonebookentries.
2. Scrollthroughthephonetoselectanentry,andpresstheEnterkeyto
displaythecontactinformation.
3. PresstheEnterkeytoeditthename,andpressitagaintosaveyour
setting.
4. ChangethephonenumberasrequiredandpresstheEnterkeytosave
yourchanges.
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Youcandeleteallcontactsinthephonebookoneatatimeorallatonce.
Todeleteasinglecontact,dothefollowing:
1. PresstheMenukeyandthenselectPhonebook,Search.

Chapter 2 — Using the Phone Book
5
2. PresstheEnterkeytodisplayallcontactsinthephonebook.
3. SelectthecontactyouwanttodeleteandpresstheDeletekey.The
selectedentryisdeleted.
Todeleteallcontactsinthephonebook,dothefollowing:
1. PresstheMenukeyandthenselectPhonebook.
2. ChooseEraseAllandthenusetheupanddownnavigationkeysto
selectYestoconfirmorNotocancel.
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Youcanusespeeddialingtoassignahotkey(M1~M8)tothephonenumbers
thatyoudialmostfrequently.Youcanthenpressahotkey(M1toM8)to
quicklydialanumberinsteadofkeyingintheentirephonenumberor
searchingforitfromthephonebook.SeeSpeedDialingaNumberonpage11.
Toassignspeeddialhotkeys,dothefollowing:
1. PresstheMenukeyandthenselectPhonebookandSpeedDial.
2. InputthePhonenumberandpresstheEnterkey.Thenselectoneof
theM1~M8keystoassignforspeeddialing.


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Thischaptercontainsimportantinformationtohelpyoufamiliarizeyourself
withthefunctionsoftheVoIPphone.
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Front View
NameDescription
1DisplayscreenDisplayscallsandstatusinformation.
2MenuPresstoaccessthemenuoptionsorcancelyour
selectionandgobacktothepreviouslevel.
3VoicemailindicatorAredlightindicatormeansthatyouhavenewvoice
messages.
44‐wayNavigation
keys
Presstoscrollthroughlistsandmenusonthe
display.

Chapter 3 — Phone Operation
8
NameDescription
5EnterkeyPresstoenteramenuorconfirmaselection.
Speeddialmemory
keys(M1toM8)
Pressanyofthekeystospeeddialthepresetcontact
number.
MUTEPresstoMutethecall.
6
RECPressRECforrecordingthecall.
7VoiceMSGPresstolistentovoicemailmessages.
8SpeakerActivatesthespeakerphonetoallowhandsfree
conversations.
9VolumecontrolkeysPresstoincreaseordecreasethevolumeofthe
ringertone,handset,orthevolumeofthecurrent
callusingthespeakerphone.
Functionkeys
PhonebookPresstoaccessthepersonalphonebookdirectory.
RedialPresstocallthelastnumberdialed.
DNDPresstoblockallincomingcalls.
HoldPresstoputanactivecallonhold.
Transfer PresstotransferanactivecalltoanotherVoIP
phoneonthesystem.
Conference Presstoactivatethethree‐wayconferencecall.
ForwardPresstoforwardallincomingcallstoanotherphone
onthesystem.
10
DeletePresstoerasethenumberyoudialedwhenmaking
acall.
11AlphanumericalkeysPressthesekeystoenterphonenumbersandtexts.
Rear View
NameDescription
1WANportConnectstoHub/Switch.

Chapter 3 — Phone Operation
9
NameDescription
2LANportConnectstoPC.
3DC6VPowerjackConnectstoACpoweradapter.

Chapter 3 — Phone Operation
10
M
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Di
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to
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Themenudirectoryenablesyoutoaccesstheproductsettingsandsetupthe
deviceaccordingtothenetworkconditionsandyourpreferences.Themenuis
setupinasimpleandeasilyaccessiblemanner.Followthesestepstoaccessthe
menuandthemenuitems.
1. PresstheMenukeytoaccessthemenu.Thefirsttwomenuoptions,
PhonebookandCallhistory,aredisplayed.
2. Scrollthroughthemainmenuoptionsusingthe4‐waynavigationkeys
andpresstheEnterkeytoviewthesubmenu.
3. Repeattheprevioussteptobrowsethroughthemenuitems,
submenus,andoptions.
4. PresstheMenukeytocancelyourselectionandgobacktothe
previouslevelofthemenu.
5. Tochooseamenusetting,presstheEnterkey.
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Anincomingcallisindicatedbyaringingtoneandlightonthedisplayscreen.
Youcananswerthecallbyoneofthefollowingways:
1. Pickupthehandsettoanswerthecall.
2. PresstheSpeakerkeyonthephonetoanswerthecall.
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1. Enterthetelephonenumberwiththealphanumericalkeypad.Ifyou
enteredanincorrectdigit,presstheDeletekeytoerasetheincorrect
digit.
2. Afterenteringthenumberyouwanttocall,pressthe#keytoforce
dialing,orwaituntiltheAutoDialTime(Thedefaultis5seconds)is
upandthenumberisdialedautomatically.
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Youcancallyourcontactsusingthecontactinformationstoredinthephone
book.Tomakeacalltoapersonfromthephonebook,dothefollowing:

Chapter 3 — Phone Operation
11
1. PresstheMenukeytodisplaythemenu.
2. SelectPhonebookandpresstheEnterkeytodisplaythesubmenus.
3. SelectSearchandpresstheEnterkeytofindacontact.TheSearch
screenisdisplayed.
4. Keyinthefirstfewlettersofthename.PresstheEnterkeytosearch
forthecontact.Alistofnamesthatcorrespondmostcloselytoyour
searchcriteriaisdisplayedonthescreen.
5. Scrollthroughthelistuntilyoufindthecontactyouwanttocall.
6. PickupthehandsetorpresstheSpeakerkeytomakethecall.
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WhenyourVoIPphoneisconfiguredproperly,youcanmakeacalltoauseron
thesameserviceprovider.MakesureyouhaveregisteredtoaSIPserverbefore
makingacallforthefirsttime.
1. Youneedtoregisterinaproxyserver,(withSIPserverIP,DomainIP,
registeredname,andpassword)beforemakingacall.
2. Tocallacontactregisteredonthesameserviceprovider,pressthe
registerednumberofthecontactandpressthe#key.
YoucanalsomakeacalltoanIPaddressbyinputtingtheIPaddresswiththe
keypad.(Forexample:192*168*1*100)
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Youcanassignahotkeyfromthekeypadtothemostcommonlydialed
numbers.Youcanusethistodialthenumbersquicklyinsteadofkeyinginthe
completenumbereachtime.
Tocallanumberusingspeeddialing,dothefollowing:
1. Pressthehotkey(M1~M8)thathasbeenassignedtothephonenumber
fromthenumerickeypad.
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Youcanquicklyredialanumberthatyouhaverecentlydialedusingoneofthe
followingmethods:
1. PresstheRedialkeyonthephone.Thelastnumberyoucalledwillbe
automaticallydialedagain.

Chapter 3 — Phone Operation
12
2. PresstheMenukeyandselectCallHistory,Dialednumbers.Usethe
upanddownnavigationkeystobrowsethroughthelistofdialed
numbers.
3. PickupthehandsetorpresstheSpeakerkeytocalltheselected
number.
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H
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TheVoIPphonestoresinformationaboutallcallsmadeorreceived.Thelists
arestoredfromthenewesttooldestentries.Theoldestentriesaredeletedas
newentriesareadded.
PresstheMenukeyandthenselectCallHistorytoviewcallinformation.Upto
64callscanbesavedforeachofthereceivedanddialedcalllogs.
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TheIncomingCallslistconsistsofthemostrecentcallsreceived.Youcan
choosetosaveordeleteasingleentryfromthereceivedcalllogs.
SelectacallfromthelistandpresstheEnterkey.Selectoneofthefollowing
optionsbypressingtheup/downnavigationkeys:
•Save:Savethenumbertoyourphonebook.
•Erase:Deletethenumberfromthecalllog.
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TheDialedNumberslistconsistsofthemostrecentnumbersdialed.Youcan
choosetosaveordeleteasingleentryfromthedialedcalllogs.
SelectacallfromthelistandpresstheEnterkey.Selectoneofthefollowing
optionsbypressingtheup/downnavigationkeys:
•Save:Savethenumbertoyourphonebook.
•Erase:Deletethenumberfromthecalllog.
E
Er
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as
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e
R
Re
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s
Youcandeleteanyofthecalllogsthatarenotneeded.Todeletecalllogs,press
theMenukeyandthenselectCallHistory,EraseRecords.Choosethetypeof
calllogsthatyouwanttodeletefromthefollowingoptions:
•All

Chapter 3 — Phone Operation
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•Incoming
•Dialed
ThenpresstheEnterkeytoconfirmyourselection.
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Whileacallisinprogress,anumberofadditionaloptionsareavailable.
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Forhandsfreeoperation,youcanusethebuilt‐inspeakertotalkonthephone.
Tousethespeakerphone,dothefollowing:
Whiletalkingonthephone,presstheSpeakerkeyonthephonetoenablethe
Speakerphonefunction.Pressthekeyagaintoterminatethecallorturnthe
speakerphoneoff.
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Youmaywanttoputacallonholdtemporarilywhiledoingsomeworkor
attendingtoasecondincomingoroutgoingcall.Toputacallonhold,doone
thefollowing:
•PresstheHoldkeyonthephonetoputthecallonhold.
•Whenyoureceiveasecondcall,presstheHoldkeytoattendtothe
newcall,thefirstcallisautomaticallyputonhold.
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Thecallwaitingandholdingfunctionsalsohelpyouinconductingathree‐way
conferencecall.
Tostartathree‐wayconferencecall,dothefollowing:
1. CallthefirstparticipantoftheconferencecallasdescribedinMakinga
Callonpage10.
2. PutthefirstparticipantonholdasdescribedinPuttingaCallonHold
onpage13.
3. Callthesecondparticipantofthecall.
4. PresstheConferencekeyonthephonetoincludeallparticipantsin
thecall.
5. Hangupthephonetoendyourcall.

Chapter 3 — Phone Operation
14
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Totransferacalltoanotherphonenumber,dothefollowing:
1. Whileacallisinprogress,presstheTransferkeyonthephone.
2. Dialthenumbertowhichyouwanttotransferthecallandthenpress
theTransferkeyagainorhangupthephonetotransferthecall.
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Youcanchoosetoforwardthecallswhichyoudonotanswerorrejecttoa
specifiednumber.
Toactivatethecallforwardingfeatures,dothefollowing:
1. PresstheMenukeyandthenselectPhoneSettings,andthenCall
Forward.
2. Selectfromthefollowingoptions:
•Allforward:forwardallincomingcalls.
•Busyforward:toforwardcallswhenyourphoneisbusy.
•Noanswerforward:toforwardcallswhenyoudonotanswerthe
phone.
•RingTimeout:toforwardcallswhentheringtimesoutaftera
specificnumberofrings.
3. PresstheEnterkeytoactivatetheforwardingoption.
4. Keyinthenumbertowhichtheselectedcallsaretobeforwarded.
PresstheEnterkeytosaveyoursettings.
5. YoucanalsopresstheForwardkeytoactivatethe“AllForward”
function.
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TheDND(DonotDisturb)featureallowsyoutorejectallincomingcalls
withoutringingyourphone.
ToactivatetheDNDfunction,dothefollowing:
1. PresstheDNDkeyonthephone.
2. ADNDmessageisdisplayedonthescreen.
3. PresstheDNDkeyagaintodisabletheDNDfunction.
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