Alcatel-Lucent OmniTouch 8012 User manual

First
Alcatel-Lucent
OmniTouch ™ 8002/8012 DeskPhone
OmniPCX Office Rich Communication Edition
User Manual
8AL90879USBAed01b-1312 R100

How

User Manual
3
Introduction
Thank you for choosing a telephone from the OmniTouch äó range manufactured by Alcatel-Lucent.
How to use this guide
These symbols can be supplemented by small icons or text.
Lift the receiver.
Hang up.
Numeric keypad. Alpha-numerical keypad.
Use "OK" key to select an entry or confirm a choice.
Use up down navigation key to navigate within the menus.
In this user documentation, you will frequently see these two symbols. It means that you
must navigate within a menu with the up and down navigator until you find the label
specified on the right side of these symbols. You will then have to press on the OK key to
confirm your choice.
See description of your phone to learn how to use your phone's keys.

4
How

Contents
5
Toc
1. Getting to know your telephone p. 6
1.1 Phone description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
2. Using your telephone p. 7
2.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 7
Call by dialing your correspondent's internal number
Make a call using the personal phone book (Directory )
Call by name
Redial last number
2.2 Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 8
Stop the ringer
Reject the call displayed
Answer the call
Interphony
2.3 Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.4 During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
Mute, so that your correspondent cannot hear you
Making a second call during a conversation
Answering a second call during a conversation
Placing a call on hold (hold)
Switching between calls (Broker call)
Transferring a call
Three-way conference
Sending DTMF signals
Adjust audio volume
3. Keep in touch p. 13
Information about the phone
Diverting calls to another number (immediate diversion)
Modify the forward
Cancel the forward
Diverting your calls to your voice message service
Consulting your voice mailbox
4. Set up your phone p. 15
Programming your personal directory
Configuring the telephone ringer
Adjusting screen contrast
Selecting language
Activate/deactivate identity secrecy
Select the headset (8012 only)
Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19

Getting to know your telephone 1
6
Other
1.1 Phone description
Alpha-numerical keypad.
Start call key.
End call key.
Up Down navigation key to navigate within
menus, select menu, confirm a choice.
C key to erase a character when entering a number or string of characters. This key is also used
to navigate back one menu level.
Return to idle screen.
Quick access to the phone's main features.
Mute key: Press the Mute key during a conversation to prevent your contacts from
hearing you.
To adjust the loudspeaker or handset volume up or down.
Hands-free/Loudspeaker Key: To make or answer a call without lifting the receiver.
Access the voice mail feature or the list of missed calls. .
A wideband speaker for optimized sound.
LED : Arrival of a new call (Flashing ).
Stable foot.
One 3.5 mm headset connector (8012 only).
Various connections to allow phone extensions.
One 10/100 Ethernet connection to connect to enterprise LAN network (8002
set).
Two 10/100/1,000 Ethernet connection to connect to enterprise networks and a
PC (8012 set).
1 mini-USB connector for a specific AC/DC power supply. To be used only if your
phone requires an external power supply. Please refer to your installer.
1 RJ9 connector for a corded handset.

Using your telephone 2
7
Other
2.1 Making a call
Call by dialing your correspondent's internal number
OR
Make a call using the personal phone book (Directory )
Call by name
•Dial directly number
•Take the handset off the hook
OR
•Start call key
OR
•Handsfree key
•Dial the number
•Directory (In idle state )
OR
• From directory (If you have taken the line )
•Select your correspondent from the list
If you have taken the line (with the handset or the hands free), the selected correspondent
is automatically called.
• Call
•Take the handset off the hook
•Access the dial by name feature
OR
•Communications
•Select the dial by name feature
•Enter the name of your correspondent
•Select the correspondent
•Start the call

8
Redial last number
TRedial the last outgoing call.
TRedial from redial list.
2.2 Receiving a call
Stop the ringer
Reject the call displayed
Answer the call
Interphony
When activating the interphony mode, all incoming calls are automatically answered by the phone.
•Start call key
•Call back the last dialed number
•Long press on the start call key
•Select the number to redial from the last dialed numbers
•Once
OR
• Silent
•Twice
OR
• Reject call
•Lift the receiver
OR
•Start call key
OR
•Handsfree key
OR
• Take call
•In idle state
•Press the interphony (mute) key
•When the light associated with the key is lit (blue), the feature is activated

9
2.3 Call log
If you are away from your desk, you can consult the call log when you come back. You can consult
incoming calls, missed calls and outgoing calls.
TOnce you have selected an entry, you can:
You can have up to 25 entries for each type of call (incoming, outgoing or missed calls).
2.4 During a conversation
Mute, so that your correspondent cannot hear you
Making a second call during a conversation
When you are on a call, you can initiate a second call.
• Call Log
•Incoming calls
Outgoing calls
Missed calls
•Call the correspondent
•Save the entry in the local directory
•Delete the entry
•Delete all entries from the call log
Press the Mute key during a conversation to prevent your contacts from hearing you.
•Disable microphone
•The button is lit steady
Press the mute key again
•Resume the conversation
•The key is no longer lit
You are in conversation with one caller
• New call
•Number of second correspondent
OR
• From directory
•Select your correspondent from the list
OR
• Dial by last name
•Select your correspondent from the list

10
TTo cancel your second call and recover the first:
Answering a second call during a conversation
TTo return to your first caller and end the conversation in progress.
You are in conversation with one caller.
•Display the second correspondent
• Enquiry off
OR
•Hang up
The second call is ended.
•Display the first correspondent
• Retrieve
You are in conversation with your first correspondent again.
You are in conversation and a correspondent is trying to contact you:
For a duration of 3 seconds the name of the second correspondent appears on the phone display:
•Start call key
After the 3-second duration, the name of the correspondent doesn't appear anymore on the phone
display.
•Display the second correspondent
• Take call
•The first call is on hold
You are in conversation with the second correspondent and the first one is on hold. You are in
conversation with the second correspondent and the first is on hold.
•Display the second correspondent
• Enquiry off
OR
•Hang up
The second call is ended.
•Display the first correspondent
• Retrieve
You are in conversation with your first correspondent again.