SMC Networks DSP-200 User manual

V
Vo oI IP P P Ph ho on ne e
Model SMCDSP-200
SMCDSP-205
Q
Qu ui ic ck k I In ns st ta al ll la at ti io on n G Gu ui id de e

P
Pr re ef fa ac ce e
i
COMPLIANCES
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that the interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.
Note: In order to maintain compliance with the limits of a Class B digital device,
you are required to use a quality interface cable when connecting to this device.
You may use unshielded twisted-pair (UTP) for RJ-45 connections - Category 3
or better for 10 Mbps connections, Category 5 or better for 100 Mbps
connections.

Preface
ii
CE Mark Declaration of Conformance for EMI and Safety (EEC)
SMC contact for these products in Europe is:
SMC Networks Europe,
Edificio Conata II,
Calle Fructuós Gelabert 6-8, 2o, 4a,
08970 - Sant Joan Despí, Barcelona, Spain.
This information technology equipment complies with the requirements of the
Council Directive 89/336/EEC on the Approximation of the laws of the Member
States relating to Electromagnetic Compatibility and 73/23/EEC for electrical
equipment used within certain voltage limits and the Amendment Directive
93/68/EEC. For the evaluation of the compliance with these Directives, the
following standards were applied.
Emission
EN 55022:1998 +A1:2000 +A2:2003, Class B
EN 61000-3-2:2000, Class A
EN 61000-3-3:1995 +A1:2001
Immunity:
EN 55024:1998 +A1:2001 +A2:2003
IEC 61000-4-2: 2001
IEC 61000-4-3:2002 +A1:2002
IEC 61000-4-4:2004
IEC 61000-4-5:2001
IEC 61000-4-6: 2003 +A1:2004
IEC 61000-4-8:2001
IEC 61000-4-11: 2004
LVD:
EN 60950-1:2001
Warning: Do not plug a phone jack connector in the RJ-45 port. This may
damage this device. Les raccordeurs ne sont pas utilisé pour le systéme
téléphonique!
Copyright 2008 by SMC Networks Inc.
All rights reserved

C
Co on nt te en nt ts s
iii
Overview ....................................................................................................................................... 1
Package Contents.......................................................................................................................... 1
Connecting the Phone .................................................................................................................. 2
Features .......................................................................................................................................... 2
Using the Phone Book................................................................................................................. 3
Creating a New Entry................................................................................................................... 3
Modifying Contact Information .................................................................................................. 3
Deleting a Contact......................................................................................................................... 3
Speed Dial Setting......................................................................................................................... 4
Phone Operation .......................................................................................................................... 5
Introduction................................................................................................................................... 5
Hardware Overview.............................................................................................................. 5
Menu Directory ...................................................................................................................... 7
Answering a Phone Call............................................................................................................... 7
Making a Call ................................................................................................................................ 7
Dialing with the Keypad....................................................................................................... 7
Looking up a Number from the Phone Book ..................................................................... 7
Making a Call to an IP Address / SIP Server ...................................................................... 8
Speed Dialing a Number.............................................................................................................. 8
Redialing a Number ..................................................................................................................... 8
Call History.................................................................................................................................... 9
Incoming Calls........................................................................................................................ 9
Dialed Numbers..................................................................................................................... 9
Erase Records ......................................................................................................................... 9
Call Options................................................................................................................................. 10
Using the Speaker Phone .................................................................................................... 10
Putting a Call on Hold......................................................................................................... 10
Conducting a Three-Way Conference Call ....................................................................... 10
Transferring a Call ............................................................................................................... 11
Forwarding a Call ................................................................................................................ 11
Using the DND Function .................................................................................................... 11
Call Waiting Function ......................................................................................................... 12
Checking Voice Messages.......................................................................................................... 12
Specification ............................................................................................................................... 13

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Ch ha ap pt te er r 1 1
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O Ov ve er rv vi ie ew w
Congratulations on your purchase of this VoIP (Voice over Internet Protocol)
phone. This product enables you to make phone calls through the network
instead of calling through a local phone line. Read this user manual carefully to
learn how to operate this product and take advantage of its features.
P
Pa ac ck ka ag ge e C Co on nt te en nt ts s
When unpacking the VoIP phone, ensure all the following items are present
and undamaged. If anything appears to be missing or broken, contact your
dealer for a replacement.
VoIP Phone
Handset
Wall Mount
Ethernet Cable
AC Power Adapter
Quick Installation Guide
Documentation CD
Warranty Information
Card

Chapter 1 —Overview
2
C
Co on nn ne ec ct ti in ng g t th he e P Ph ho on ne e
The following illustration shows how to in connect the VoIP phone to power,
LAN, WAN, and the handset.
F
Fe ea at tu ur re es s
This desktop VoIP phone comes equipped with the following features:
Call blocking
Call waiting
Call transferring
Call forwarding
Redialing the last number
Putting a call on hold
Conducting a three-way conference call
Using the DND (Do Not Disturb) function
Speakerphone
8 speed dial memory keys
Stores up to 140 sets of contacts
Support POE (SMCDSP-200 Only)
Handset
Power outlet
Hub/Switch
PC

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Ch ha ap pt te er r 2 2
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U
Us si in ng g t th he e P Ph ho on ne e B Bo oo ok k
The phone book feature enables you to create new entries for your contacts and
edit their contact information. It also enables you to store a number from a
received call or a dialed number in your phone book.
C
Cr re ea at ti in ng g a a N Ne ew w E En nt tr ry y
To create a new entry, do the following:
1. Press the Menu key and then select Phone book, Add entry to add a
new entry to the phone book.
2. Type the name of the new contact.
3. Press the Enter key to save the name.
4. Enter the phone number of the new contact.
5. Press the Enter key to save the number.
M
Mo od di if fy yi in ng g C Co on nt ta ac ct t I In nf fo or rm ma at ti io on n
To modify contact information, do the following:
1. Press the Menu key and then select Phone Book, Search, and press the
Enter key to view the phone book entries.
2. Scroll through the phone to select an entry, and press the Enter key to
display the contact information.
3. Press the Enter key to edit the name, and press it again to save your
setting.
4. Change the phone number as required and press the Enter key to save
your changes.
D
De el le et ti in ng g a a C Co on nt ta ac ct t
You can delete all contacts in the phone book one at a time or all at once.
To delete a single contact, do the following:
1. Press the Menu key and then select Phone book, Search.

Chapter 2 —Using the Phone Book
4
2. Press the Enter key to display all contacts in the phone book.
3. Select the contact you want to delete and press the Delete key. The
selected entry is deleted.
To delete all contacts in the phone book, do the following:
1. Press the Menu key and then select Phone book.
2. Choose Erase All and then use the up and down navigation keys to
select Yes to confirm or No to cancel.
S
Sp pe ee ed d D Di ia al l S Se et tt ti in ng g
You can use speed dialing to assign a hotkey (M1~M8) to the phone numbers
that you dial most frequently. You can then press a hotkey (M1 to M8) to
quickly dial a number instead of keying in the entire phone number or
searching for it from the phone book. See Speed Dialing a Number on page 8.
To assign speed dial hotkeys, do the following:
1. Press the Menu key and then select Phone book and Speed Dial.
2. Input the Phone number and press the Enter key. Then select one of
the M1 ~ M8 keys to assign for speed dialing.

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Ch ha ap pt te er r 3 3
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P
Ph ho on ne e O Op pe er ra at ti io on n
I
In nt tr ro od du uc ct ti io on n
This chapter contains important information to help you familiarize yourself
with the functions of the VoIP phone.
H
Ha ar rd dw wa ar re e O Ov ve er rv vi ie ew w
Front View
Name
Description
1
Display screen
Displays calls and status information.
2
Menu
Press to access the menu options or cancel your
selection and go back to the previous level.
3
Voice mail indicator
A red light indicator means that you have new voice
messages.
4
4-way Navigation
keys
Press to scroll through lists and menus on the
display.
5
Enter key
Press to enter a menu or confirm a selection.
6
Speed dial memory
keys (M1 to M8)
Press any of the keys to speed dial the preset contact
number.

Chapter 3 —Phone Operation
6
Name
Description
MUTE
Press to Mute the call.
REC
Press REC for recording the call.*1
7
Headset
Press to active a call using external headset
8
Voice MSG
Press to listen to voice mail messages.
9
Speaker
Activates the speakerphone to allow handsfree
conversations.
10
Volume control keys
Press to increase or decrease the volume of the
ringer tone, handset, or the volume of the current
call using the speakerphone.
11
Function keys
Phonebook
Press to access the personal phonebook directory.
Redial
Press to call the last number dialed.
DND
Press to block all incoming calls.
Hold
Press to put an active call on hold.
Transfer
Press to transfer an active call to another VoIP
phone on the system.
Conference
Press to activate the three-way conference call.
Forward
Press to forward all incoming calls to another phone
on the system.
Delete
Press to erase the number you dialed when making
a call.
12
Alphanumerical keys
Press these keys to enter phone numbers and texts.
*1 The recording function subject to the IP PBX feature or ITSP service.
Rear View
Name
Description
1
WAN port
Connects to Hub/Switch.
2
LAN port
Connects to PC.
3
DC 6V Power jack
Connects to AC power adapter.

Chapter 3 —Phone Operation
7
M
Me en nu u D Di ir re ec ct to or ry y
The menu directory enables you to access the product settings and set up the
device according to the network conditions and your preferences. The menu is
set up in a simple and easily accessible manner. Follow these steps to access the
menu and the menu items.
1. Press the Menu key to access the menu. The first two menu options,
Phone book and Call history, are displayed.
2. Scroll through the main menu options using the 4-way navigation keys
and press the Enter key to view the submenu.
3. Repeat the previous step to browse through the menu items,
submenus, and options.
4. Press the Menu key to cancel your selection and go back to the
previous level of the menu.
5. To choose a menu setting, press the Enter key.
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An ns sw we er ri in ng g a a P Ph ho on ne e C Ca al ll l
An incoming call is indicated by a ringing tone and light on the display screen.
You can answer the call by one of the following ways:
1. Pick up the handset to answer the call.
2. Press the Speaker key on the phone to answer the call.
M
Ma ak ki in ng g a a C Ca al ll l
D
Di ia al li in ng g w wi it th h t th he e K Ke ey yp pa ad d
1. Enter the telephone number with the alphanumerical keypad. If you
entered an incorrect digit, press the Delete key to erase the incorrect
digit.
2. After entering the number you want to call, press the #key to force
dialing, or wait until the Auto Dial Time (The default is 5 seconds) is
up and the number is dialed automatically.
L
Lo oo ok ki in ng g u up p a a N Nu um mb be er r f fr ro om m t th he e P Ph ho on ne e B Bo oo ok k
You can call your contacts using the contact information stored in the phone
book. To make a call to a person from the phone book, do the following:
1. Press the Menu key to display the menu.

Chapter 3 —Phone Operation
8
2. Select Phone book and press the Enter key to display the submenus.
3. Select Search and press the Enter key to find a contact. The Search
screen is displayed.
4. Key in the first few letters of the name. Press the Enter key to search
for the contact. A list of names that correspond most closely to your
search criteria is displayed on the screen.
5. Scroll through the list until you find the contact you want to call.
6. Pick up the handset or press the Speaker key to make the call.
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Ma ak ki in ng g a a C Ca al ll l t to o a an n I IP P A Ad dd dr re es ss s / / S SI IP P S Se er rv ve er r
When your VoIP phone is configured properly, you can make a call to a user on
the same service provider. Make sure you have registered to a SIP server before
making a call for the first time.
1. You need to register in a proxy server, (with SIP server IP, Domain IP,
registered name, and password) before making a call.
2. To call a contact registered on the same service provider, press the
registered number of the contact and press the #key.
You can also make a call to an IP address by inputting the IP address with the
keypad. (For example: 192*168*1*100)
S
Sp pe ee ed d D Di ia al li in ng g a a N Nu um mb be er r
You can assign a hotkey from the keypad to the most commonly dialed
numbers. You can use this to dial the numbers quickly instead of keying in the
complete number each time.
To call a number using speed dialing, do the following:
1. Press the hotkey (M1~M8) that has been assigned to the phone number
from the numeric keypad.
R
Re ed di ia al li in ng g a a N Nu um mb be er r
You can quickly redial a number that you have recently dialed using one of the
following methods:
1. Press the Redial key on the phone. The last number you called will be
automatically dialed again.

Chapter 3 —Phone Operation
9
2. Press the Menu key and select Call History, Dialed numbers. Use the
up and down navigation keys to browse through the list of dialed
numbers.
3. Pick up the handset or press the Speaker key to call the selected
number.
C
Ca al ll l H Hi is st to or ry y
The VoIP phone stores information about all calls made or received. The lists
are stored from the newest to oldest entries. The oldest entries are deleted as
new entries are added.
Press the Menu key and then select Call History to view call information. Up to
64 calls can be saved for each of the received and dialed call logs.
I
In nc co om mi in ng g C Ca al ll ls s
The Incoming Calls list consists of the most recent calls received. You can
choose to save or delete a single entry from the received call logs.
Select a call from the list and press the Enter key. Select one of the following
options by pressing the up/ down navigation keys:
Save: Save the number to your phone book.
Erase: Delete the number from the call log.
D
Di ia al le ed d N Nu um mb be er rs s
The Dialed Numbers list consists of the most recent numbers dialed. You can
choose to save or delete a single entry from the dialed call logs.
Select a call from the list and press the Enter key. Select one of the following
options by pressing the up/ down navigation keys:
Save: Save the number to your phone book.
Erase: Delete the number from the call log.
E
Er ra as se e R Re ec co or rd ds s
You can delete any of the call logs that are not needed. To delete call logs, press
the Menu key and then select Call History, Erase Records. Choose the type of
call logs that you want to delete from the following options:
All
Incoming
Dialed

Chapter 3 —Phone Operation
10
Then press the Enter key to confirm your selection.
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Ca al ll l O Op pt ti io on ns s
While a call is in progress, a number of additional options are available.
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Us si in ng g t th he e S Sp pe ea ak ke er r P Ph ho on ne e
For handsfree operation, you can use the built-in speaker to talk on the phone.
To use the speakerphone, do the following:
While talking on the phone, press the Speaker key on the phone to enable the
Speakerphone function. Press the key again to terminate the call or turn the
speakerphone off.
P
Pu ut tt ti in ng g a a C Ca al ll l o on n H Ho ol ld d
You may want to put a call on hold temporarily while doing some work or
attending to a second incoming or outgoing call. To put a call on hold, do one
the following:
Press the Hold key on the phone to put the call on hold.
When you receive a second call, press the Hold key to attend to the
new call, the first call is automatically put on hold.
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Co on nd du uc ct ti in ng g a a T Th hr re ee e- -W Wa ay y C Co on nf fe er re en nc ce e C Ca al ll l
The call waiting and holding functions also help you in conducting a three-way
conference call.
To start a three-way conference call, do the following:
1. Call the first participant of the conference call as described in Making a
Call on page 7.
2. Put the first participant on hold as described in Putting a Call on Hold
on page 10.
3. Call the second participant of the call.
4. Press the Conference key on the phone to include all participants in
the call.
5. Hang up the phone to end your call.

Chapter 3 —Phone Operation
11
T
Tr ra an ns sf fe er rr ri in ng g a a C Ca al ll l
To transfer a call to another phone number, do the following:
1. While a call is in progress, press the Transfer key on the phone.
2. Dial the number to which you want to transfer the call and then press
the Transfer key again or hang up the phone to transfer the call.
F
Fo or rw wa ar rd di in ng g a a C Ca al ll l
You can choose to forward the calls which you do not answer or reject to a
specified number.
To activate the call forwarding features, do the following:
1. Press the Menu key and then select Phone Settings, and then Call
Forward.
2. Select from the following options:
All forward: forward all incoming calls.
Busy forward: to forward calls when your phone is busy.
No answer forward: to forward calls when you do not answer the
phone.
Ring Timeout: to forward calls when the ring times out after a
specific number of rings.
3. Press the Enter key to activate the forwarding option.
4. Key in the number to which the selected calls are to be forwarded.
Press the Enter key to save your settings.
5. You can also press the Forward key to activate the “All Forward”
function.
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Us si in ng g t th he e D DN ND D F Fu un nc ct ti io on n
The DND (Do not Disturb) feature allows you to reject all incoming calls
without ringing your phone.
To activate the DND function, do the following:
1. Press the DND key on the phone.
2. A DND message is displayed on the screen.
3. Press the DND key again to disable the DND function.
You can also enable the function for a period of time.

Chapter 3 —Phone Operation
12
To activate the feature, do the following:
1. Press the Menu key and then select Phone Settings, and then Do not
Disturb.
2. Select from the following options in the submenu:
All: All incoming and outgoing calls will be blocked. This is the
same as pressing the DND key.
By Period: Enable / Disable the block setting.
Period Time: Block calls during a specified period. (Only
available when By Period function is enabled.)
3. Press the Enter key to enter the submenu. Use the up and down
navigation keys to enable/disable the call blocking function.
4. If you wish to block calls during a specified period, enable By Period
feature.
5. Set the duration in which you want the incoming calls to be blocked.
Press the Enter key to save your settings.
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Ca al ll l W Wa ai it ti in ng g F Fu un nc ct ti io on n
You can answer a call while you have another call in progress. When there is an
incoming call, you will hear two continuous beeps indicating a second call. You
can press the Hold key to switch between the two calls. The function needs to
be activated through the web browser.
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Ch he ec ck ki in ng g V Vo oi ic ce e M Me es ss sa ag ge es s
You need to set a voice message code before using the voice mail function. After
the code has been set, you can listen to your personal voice message by pressing
the Voice MSG key. (ITSP or IP PBX is required for this function.)

A
Ap pp pe en nd di ix x
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AAppppeennddiixx
S
Sp pe ec ci if fi ic ca at ti io on n
Network Protocol
SIP v1 (RFC2543), v2 (RFC3261)
IP/TCP/UDP/RTP/RTCP
IP/ICMP/ARP/RARP/SNTP
FTP/ DNS/ TFTP/ DHCP/ PPPoE
Client
HTTP /NAT/ DHCP server
Tone
Ring Tone
Ring Back Tone
Dial Tone
Busy Tone
Programming Tone
Phone Functions
Volume Adjustment
Speed Dial
Phone Book
Flash
Speaker Phone
Call History
Caller ID
Voice Message / Incoming Call
Indicator
Codec
G.711: 64k bit/s (PCM)
G.723: 6.3k / 5.3k bit/s
G.726: 16k / 24k/ 32k/ 40k bit/s
(ADPCM)
G.729A: 8k bit/s (CS-ACELP)
G.729B: adds VAD & CNG to G.729
IP Assignment
Static IP
DHCP
PPPoE
SIP Server
Registrar Server (three SIP account)
Voice Quality
VAD: Voice activity detection
CNG: Comfortable noise generator
LEC: Line echo canceller
Packet Loss Compensation
Adaptive Jitter Buffer Security
Security
HTTP 1.1 basic /digest authentication
for web setup
MD5 for SIP authentication (RFC
2069/RFC 2617)
Qos
IEEE 802.1q VLAN
ToS field
Call Function
Call Holding
Call Waiting
Call Forwarding
Caller Transferring
Call Blocking
Call Redial
Three-way conference
NAT Transversal
STUN
Outbound Proxy
Configuration
Web browser
TFTP
Keypad
DTMF Function
In-band DTMF
Out-of-band DTMF
SIP information
Firmware Upgrade
TFTP
HTTP

Copyright 2010 by SMC Networks Inc.
All rights reserved