SMC Networks RB5701-Z User manual

uControl User Guide
TouchScreen
PN: 631-00008-01 Rev 1.0
August 17, 2010

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© 2006, 2007, 2008, 2009, 2010 uControl, Inc. The uControl logo, uControl, Inc., and all other uControl products and technology names are trademarks or
registered trademarks of uControl, Inc. All other products or services mentioned herein are trademarks of their respective companies.
Compliances
FCC Notice
This device has been designed, constructed, and tested with for compliance with FCC Rules that regulate
intentional and unintentional radiators. As the user of this device, you are not permitted to make any
alterations or modifications to this equipment or to use it in any way that is inconsistent with the
information described in this quick-start guide, without the express written permission of SMC
Networks. Doing so will void your warranty to operate this equipment.
This device complies with Part 15 of the FCC rules. Operation of this device is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
The ―IC‖ designation preceding the radio certification number indicates that this device complies with
the Industry of Canada specifications.
Device Purpose
Fire/Alarm Central Panel
UL1023 Notice
This device complies with UL1023.

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UL985 Notice
This device complies with UL985.
UL1635 Notice
This device complies with UL1635.
ULC S545 Notice
This device complies with ULC S545.
UL985 Notice
This device complies with ULC C1023.
ETL Notice
This device complies with all ETL and ETLC safety requirements.
Limitations of Security Products
Security products and alarm systems do not offer guaranteed protection against burglary, fire, or other
emergencies. They may fail to warn for diverse reasons, including (but not limited to): power failure,
dead batteries, improper installation, coverage , coverage areas overlooked during installation, defeat by
technically sophisticated intruders, component failure, or inadequate maintenance. Alarm systems should
be checked weekly to ensure that all devices are working properly.
AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE.

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Table of Contents
WELCOME TO THE TOUCHSCREEN ........................................................................................................ 1
UNDERSTANDING SECURITY NETWORK COMPONENTS...................................................................................... 2
UNDERSTANDING THE SECURITY ZONE TYPES .................................................................................................... 3
UNDERSTANDING ALARMS......................................................................................................................................... 4
CONFIGURING THE TOUCHSCREEN ......................................................................................................................... 5
SUBSCRIBER PORTAL .................................................................................................................................................... 6
USING THE TOUCHSCREEN..................................................................................................................... 7
UNDERSTANDING THE TOUCHSCREEN CONTROLS.............................................................................................. 7
LOW POWER MODE...................................................................................................................................................... 9
UNDERSTANDING THE SCREEN...............................................................................................................................10
CONTENT AREA ......................................................................................................................................................11
HOME SCREEN .....................................................................................................................................................11
WIDGETS ...............................................................................................................................................................11
SECURITY STATUS HEADER...............................................................................................................................12
SYSTEM &ZONE TROUBLE HEADER ..............................................................................................................12
MANAGING YOUR SYSTEM SECURITY.....................................................................................................16
UNDERSTANDING ARMING MODES .......................................................................................................................16
ARM AWAY MODE...................................................................................................................................................16
ARM STAY MODE ....................................................................................................................................................18
ARM NIGHT MODE .................................................................................................................................................19
ARMING AND DISARMING THE SYSTEM.................................................................................................................20
DISARMING THE SYSTEM....................................................................................................................................... 20
ARMING THE SYSTEM ............................................................................................................................................. 23
CANCELLING THE ARMING PROCESS..............................................................................................................25
QUICKARMING THE SYSTEM .............................................................................................................................26
SENDING A EMERGENCY ALARM ............................................................................................................................27
PROTECTION AGAINST SMASH &GRAB.................................................................................................................28
MANAGING SENSORS .................................................................................................................................................29
DISABLE A SENSOR ................................................................................................................................................. 29
VIEWING YOUR ZONE EVENT HISTORY ...........................................................................................................30
CHANGING THE ORDER THAT SECURITY ZONES ARE LISTED IN THE TOUCHSCREEN...........................31
MANAGING CAMERAS................................................................................................................................................32
TESTING YOUR ALARMS............................................................................................................................................ 34
MANAGING CONNECTIVITY BETWEEN THE TOUCHSCREEN AND THE CENTRAL MONITORING
STATIONS ......................................................................................................................................................................39
VIEWING SIGNAL STRENGTH ...............................................................................................................................39
TESTING YOUR CONNECTIVITY .......................................................................................................................... 39
CONFIGURING A NEW OR RESET SECURITY NETWORK ROUTER TO WORK WITHIN THE SECURITY
NETWORK.................................................................................................................................................................41
MANAGING CONNECTIVITY BETWEEN YOUR HOME DEVICES AND THE INTERNET................................. 44
MANAGING THE PASSCODES IN YOUR SECURITY SYSTEM .................................................................................50
MANAGING YOUR KEYPAD CODES.....................................................................................................................50
UNDERSTANDING THE DURESS KEYPAD CODE ..........................................................................................52
MANAGING YOUR SECRET WORD.......................................................................................................................53
VIEW YOUR SECURITY ACCOUNT INFORMATION................................................................................................53

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MAINTAINING AND CONFIGURING THE TOUCHSCREEN DEVICE ....................................................... 54
REBOOT THE TOUCHSCREEN...................................................................................................................................54
CONFIGURING THE SCREEN BRIGHTNESS SETTINGS .........................................................................................55
CONFIGURING THE SCREENSAVER .........................................................................................................................57
CONFIGURING THE TONES AND VOLUME LEVELS .............................................................................................57
CLEANING THE TOUCHSCREEN SCREEN............................................................................................................... 58
VIEWING TECHNICAL SPECIFICATIONS OF YOUR TOUCHSCREEN ..................................................................59
APPENDIX A: USING THE KEY PAD........................................................................................................ 60
CHECKING SYSTEM STATUS...................................................................................................................................... 60
ARMING THE SYSTEM................................................................................................................................................. 60
ARM AWAY MODE...................................................................................................................................................61
ARM STAY..................................................................................................................................................................61
DISARMING THE SYSTEM........................................................................................................................................... 61
SENDING AN EMERGENCY POLICE ALARM ..........................................................................................................61
MOUNTING THE KEY PAD........................................................................................................................................ 62
CHANGING THE BATTERIES IN THE KEY PAD .....................................................................................................62
APPENDIX B: USING THE KEY FOB ....................................................................................................... 63
CHECKING SYSTEM STATUS...................................................................................................................................... 63
ARMING THE SYSTEM................................................................................................................................................. 64
ARM AWAY MODE...................................................................................................................................................64
ARM STAY..................................................................................................................................................................64
DISARMING THE SYSTEM........................................................................................................................................... 64
SENDING AN EMERGENCY POLICE ALARM ..........................................................................................................65
CHANGING THE BATTERIES IN THE KEY FOB......................................................................................................65
APPENDIX C: DEVICE INSTALLATION AND MAINTENANCE ................................................................. 66
BATTERY REQUIREMENTS.........................................................................................................................................66
INSTALLATION INFORMATION.................................................................................................................................67
TOUCHSCREEN INSTALLATION OPTIONS..........................................................................................................67
POSITIONING THE TOUCHSCREEN ON A FLAT SURFACE ...........................................................................67
MOUNTING THE TOUCHSCREEN ON THE WALL MOUNT...........................................................................69
RECOMMENDATIONS FOR SENSOR INSTALLATION AND PLACEMENT ........................................................73
DOOR/WINDOW SENSORS AND GLASS BREAK DETECTORS..................................................................... 73
GLASS BREAK DETECTORS................................................................................................................................73
MOTION DETECTORS .........................................................................................................................................74
SMOKE DETECTOR INSTALLATION RECOMMENDATIONS .........................................................................75
CAMERA INSTALLATION RECOMMENDATIONS............................................................................................. 76
SYSTEM LIMITATIONS ................................................................................................................................................76
EMERGENCY PREPARATION..................................................................................................................................... 77
APPENDIX D: QUICK REFERENCE TABLES ........................................................................................... 78

Welcome to the TouchScreen
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Welcome to the TouchScreen
The purpose of this document is to explain how to do the following:
Arm and disarm your security system
View system status and arm/disarm the system
Manage passcodes
Manage security zones
Manage emergency dispatch contact information
Manage alerts
Manage contacts
View history logs
View account information
Figure 1: Security Network

Welcome to the TouchScreen
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Understanding Security Network Components
Table 1 describes the equipment included with your security system.
Table 1: Security Network Components
Component
Description
TouchScreen
The device used to interface with your security system.
A/C Adapter
Provides power to the TouchScreen from an outlet in your secured premises
Sensors
Doorway/
window
Monitors the opening and closing of potential entry and exit
points
Motion (indoor)
Monitors movement within the premises
Cameras (indoor)
Up to six cameras can be installed in your security system. Cameras can be
configured to take a series of pictures if a particular sensor is faulted.
Security Network
Router
The hub of your security network. This device is installed between your broadband
modem and your home network router.

Welcome to the TouchScreen
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Understanding the Security Zone Types
Security zones are the sensors that detect movement and the opening and closing of doors and
windows. The sensors communicate wirelessly with your TouchScreen. Security zones are added to
the system and configured by your installer. You can enable and disable each security zone using the
Security widget.
Table 2: Security Zone Types
Security Zone
Function
Description
Sensor Types
Note: For more information on Entry/Exit delays, see Understanding Arming Modes on page 16.
Entry/exit
For doorways that are used to enter the premises.
When the system is armed, faulting this type of sensor starts an
Entry Delay countdown rather than sending an immediate alarm.
During Exit Delay, this zone can be repeatedly faulted.
Doorways can be configured to be entry/exit or non-entry/exit.
Door/Window
Perimeter
If faulted when the system is armed or during an Entry/Exit
delay, an alarm is tripped.
Door/Window sensor
Motion detector
Glass Break detector
Interior
Follower
Monitors the internal living spaces of the premises and trigger an
immediate alarm if the system is armed in Away mode;
Not armed when the system is in Armed Stay mode;
Motion detector
24-Hour Inform
When this security zone is tripped, there is never an alarm, but an
event is recorded in the history and the TouchScreen makes a
configured sound.
Door/Window sensor
Motion detector
Glass Break detector
24-Hour Fire
Generates an immediate fire alarm if triggered
Smoke alarm

Welcome to the TouchScreen
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Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific amount of
time (default: 30 seconds) to enter your keypad code or an alarm will sound. If a valid keypad code is
not entered within a specific time (default: 30 seconds) of the audible alarm sounding, a message is
sent to a central monitoring station. The central monitoring station will attempt to contact the
persons listed on the account. When they reach a person listed on the account, they will ask for the
Secret Word and affirm whether a genuine emergency is occurring. If no one on the list can be
contacted, or if the person contacted gives the wrong Secret Word, the central monitoring station
immediately dispatches police or other appropriate emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor additional alarm
events.
If a sensor is faulted too many times resulting in alarms, no more alarms will be sent to central
monitoring for 48 hours or until the security system is disarmed.

Welcome to the TouchScreen
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Configuring the TouchScreen
Your TouchScreen’s default settings are configured from the Settings widget.
To access the Settings widget:
1. From the Home screen (see page 11) touch the Settings widget.
The Keypad screen is displayed.
2. Touch the numbers to enter your keypad code.
The Settings menu is displayed.
From the Settings Widget you do the following:
Manage the Quickarm settings (page 26)
Manage the way sensors are listed in TouchScreen reports and tools (page 30)
Manage your cameras (page 32)
Test your alarms (page 34)
View and test the TouchScreen’s connectivity to the central monitoring stations (page 34)
Manage your keypad codes and secret word (page 50)
View your account information (page 53)
Manage your TouchScreen device sounds, screensaver, etc. (page 54)
View technical information about your TouchScreen device (page 59)