SMC Networks Ruby SMCRB5701-Z User manual

User Manual
SMCRB5701-Z TouchScreen
FastFind Links
Introduction
Configuring the TouchScreen
Managing System Security
Managing Connectivity Between the TouchScreen
and Monitoring Stations
Managing Connectivity Between Home Devices
and the Internet
Managing Environmental Devices
Maintaining and Configuring the TouchScreen

SMC Networks
20 Mason
Irvine, CA. 92618
U.S.A.
Copyright © 2011 SMC Networks
All Rights Reserved
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However,
no responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of
third parties which may result from its use. No license is granted by implication or otherwise under
any patent or patent rights of SMC. SMC reserves the right to change specifications at any time
without notice
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or mechanical, including photocopying and recording, or stored in a database or retrieval system for
any purpose without the express written permission of SMC.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple and Macintosh are
registered trademarks of Apple, Inc. All other brands, product names, trademarks, or service marks
are property of their respective owners.
This product (Model: SMCSMCRB5701-Z) includes software code developed by third parties,
including software code subject to the GNU General Public License (―GPL‖) or GNU Lesser General
Public License (LGPL‖). As applicable, the terms of the GPL and LGPL, and information on obtaining
access to the GPL code and LGPL used in this product, are available to you at http://gpl.smc.com/.
The GPL code and LGPL code used in this product is distributed WITHOUT ANY WARRANTY and is
subject to the copyrights of one or more authors. For details, see the GPL Code and LGPL Code for
this product and the terms of the GPL and LGPL.
SMCRB5701-Z TouchScreen User Manual
July 18, 2011

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SMCRB5701-Z TouchScreen Security System User Manual
Contents
Preface.................................................................................................................... vii
Document Organization.......................................................................................... viii
Changes to this Revision........................................................................................ viii
Document Conventions ............................................................................................ix
Safety and Warnings ................................................................................................ix
Typographic Conventions..........................................................................................x
1 Introduction......................................................................................................... 11
Understanding Security Components.......................................................................12
Understanding Security Zones.................................................................................12
Understanding Alarms.............................................................................................13
2 Configuring the TouchScreen ........................................................................... 14
Overview .................................................................................................................15
Subscriber Portal.....................................................................................................16
Understanding the TouchScreen Controls ...............................................................16
Understanding the Screen .................................................................................17
Security Status Header......................................................................................17
System & Zone Trouble Header.........................................................................18
Content Area......................................................................................................22
Home Screen...............................................................................................23
TouchScreen Apps (Widgets).......................................................................25
Installing TouchScreen Apps .............................................................................26
Reordering Apps on the Home Screen.........................................................27
Uninstalling Apps .........................................................................................28
Low Power Mode.....................................................................................................30
Show Security Cameras and Live Video..................................................................31
3 Managing System Security................................................................................ 33
Understanding Arming Modes .................................................................................34
Arm Away Mode...........................................................................................35
Arm Stay Mode ............................................................................................36
Arm Night Mode...........................................................................................37
Arming and Disarming the System...........................................................................37
Disarming the System..................................................................................38
Arming the System.......................................................................................41
Canceling the Arming Process.....................................................................43

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SMCRB5701-Z TouchScreen Security System User Manual
Quickarming the System..............................................................................44
Sending an Emergency Alarm......................................................................45
Protecting Against Smash-and-Grab Attacks ...............................................46
Managing Sensors...................................................................................................46
Disabling a Sensor.............................................................................................46
Viewing Your Zone Event History.......................................................................48
Managing Cameras .................................................................................................49
Editing Key Fobs .....................................................................................................55
Testing Your Alarms................................................................................................55
4 Managing Connectivity Between the TouchScreen and Monitoring
Stations............................................................................................................. 59
Viewing Signal Strength...............................................................................60
Testing Your Connectivity ............................................................................60
5 Managing Connectivity Between Home Devices and the Internet.................. 61
Overview .................................................................................................................62
Granting Home Network Router Access to the Internet............................................63
Hiding Access to Your Home Network Router from the Internet...............................65
Managing the Passcodes in your Security System...................................................66
Managing Keypad Codes...................................................................................66
Understanding the Duress Keypad Code...........................................................67
Managing Your Secret Word..............................................................................68
Viewing Your Security Account Information .............................................................68
6 Managing Environmental Devices..................................................................... 69
Managing Lights......................................................................................................70
Dimming or Turning Off Lights ...........................................................................70
Modifying the Details of Your Lights...................................................................71
Adding a Lighting Device ...................................................................................72
Removing a Lighting Device from the TouchScreen...........................................73
Managing Thermostats............................................................................................73
7 Maintaining and Configuring the TouchScreen............................................... 76
Rebooting the TouchScreen....................................................................................77
Recalibrating the TouchScreen................................................................................77
Configuring TouchScreen Brightness and Dimming.................................................78
Manually Placing the TouchScreen in Night Mode.............................................79
Configuring Default Screen Brightness ..............................................................79
Configuring Automatic Screen Dimming and Night Mode Dimming....................80
Configuring the Screen to Dim After a Period of Time Elapses (Night Mode).....81
Configuring the Screensaver ...................................................................................82

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SMCRB5701-Z TouchScreen Security System User Manual
Configuring Tones and Volume Levels ....................................................................83
Setting Event Tones...........................................................................................83
Setting Tone Volume Used When a Zone Event Occurs....................................85
Cleaning the TouchScreen ......................................................................................86
Viewing TouchScreen Specifications.......................................................................86
Appendix A - Using the Key Pad.......................................................................... 87
Mounting the Key Pad .............................................................................................88
Changing Key Pad Batteries....................................................................................89
Checking System Status..........................................................................................89
Arming the System ..................................................................................................89
Arm Away Mode.................................................................................................89
Arm Stay............................................................................................................90
Disarming the System..............................................................................................90
Sending an Emergency Police Alarm.......................................................................90
Appendix B - Using the Key Fob.......................................................................... 91
Changing the Batteries in the Key Fob.....................................................................92
Checking System Status..........................................................................................92
Arming the System ..................................................................................................93
Arm Away Mode.................................................................................................93
Arm Stay............................................................................................................93
Disarming the System..............................................................................................93
Sending an Emergency Police Alarm.......................................................................93
Appendix C - TouchScreen Installation & Maintenance..................................... 94
Battery Requirements..............................................................................................94
Installation Information.............................................................................................94
TouchScreen Installation Options ......................................................................94
Positioning the TouchScreen .............................................................................94
Mounting the TouchScreen on the Wall Mount ........................................................96
Separating the TouchScreen from the Wall Mount...................................................99
Recommendations for Sensor Installation and Placement.......................................99
Door/Window Sensors and Glass Break Detectors............................................99
Glass Break Detectors.......................................................................................99
Motion Detectors..............................................................................................100
Smoke Detector Installation Recommendations.....................................................101
Camera Installation Recommendations .................................................................102
System Limitations.................................................................................................102
Emergency Preparation.........................................................................................102

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SMCRB5701-Z TouchScreen Security System User Manual
Appendix D - Quick-Reference Tables............................................................... 104
Appendix E - Compliances ................................................................................. 107
E.1 FCC Notice......................................................................................................107
E.2 Device Purpose...............................................................................................107
E.3 UL1023 Notice.................................................................................................107
E.4 UL985 Notice ..................................................................................................107
E.5 UL1635 Notice.................................................................................................108
E.6 ULC S545 Notice.............................................................................................108
E.7 UL985 Notice ..................................................................................................108
E.8 ETL Notice ......................................................................................................108
E.9 Limitations of Security Products ......................................................................108
Index..................................................................................................................... 109

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SMCRB5701-Z TouchScreen Security System User Manual
Preface
Congratulations on your purchase of the SMCRB5701-Z Security, Monitoring, and
Automation Gateway security system. This manual contains all the information you need to
use the security system.
By reading this document, you will learn how to:
Operate the TouchScreen device
Arm and disarm your security system
Send a panic alarm
View system status and arm/disarm the system
Manage connectivity between the TouchScreen and the Central Monitoring Stations
Manage pass codes
Manage security zones
Manage emergency dispatch contact information
View history logs
View account information

Preface
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SMCRB5701-Z TouchScreen Security System User Manual
Document Organization
This document consists of the following chapters and appendixes.
Chapter 1–provides an overview of the Security system, describes the system
requirements, and provides a quick reference for setting up the Security system in a
customer premises.
Chapter 2 –describes how to configure the Security system.
Chapter 3 –describes how to manage system security.
Chapter 4 –describes how to manage connectivity between the TouchScreen and
monitoring stations.
Chapter 5–describes how to manage connectivity between home devices and the
Internet.
Chapter 6 –describes how to manage lights and thermostats.
Chapter 7 - describes how to maintain and configure the TouchScreen.
Appendix A - describes how to use the key pad.
Appendix B - describes how to use the key fob.
Appendix C - provides TouchScreen installation and maintenance information.
Appendix D - includes quick-reference tables.
Changes to this Revision
Added a new ―Compliances‖ section on page vii.
Under ―Understanding Security Zones,‖added a note below Table 1-1 about bypassing
zones.
Added the note on page 15.
Replaced Figure 2-1.
In Table 2-2:
–Revised the description for the message ―Broadband connection failed.‖
–Added the new message ―Camera Connection Failed.‖
–Revised the resolution for the message ―Sensor Battery Low.‖
–Revised the cause and resolution for the message ―Sensor Communication Failure.‖
–Revised the cause and resolution for the message ―Sensor Tamper Detected.‖

Preface
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SMCRB5701-Z TouchScreen Security System User Manual
Updated the sections ―Understanding the TouchScreen Controls,‖ ―Low Power Mode,‖
and ―Show Security Cameras and Live Video.‖
Under ―Arming and Disarming the System,‖ added new second bullet about the Security
app screen appearing.
Revised the procedures ―Disabling a Sensor‖ and ―Viewing Your Zone Event History.‖
Revised the procedure ―Viewing Signal Strength‖ and ―Testing Your Connectivity.‖
Added new Chapter 6, ―Managing Environmental Devices.‖
Added the new section ―Recalibrating the TouchScreen.‖
Revised the procedure ―Cleaning the TouchScreen.‖
Revised the procedure ―Sending an Emergency Police Alarm.‖
Added new Appendix E - Compliances, which lists the compliance information for the
RB5701-Z TouchScreen.
Document Conventions
This document uses the following conventions to draw your attention to certain information.
Safety and Warnings
This document uses the following symbols to draw your attention to certain information.
Symbol
Meaning
Description
Note
Notes emphasize or supplement important points of the main text.
Tip
Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
Warning
Warnings indicate that failure to take a specified action could result in damage to the
device.
Electric Shock Hazard
This symbol warns users of electric shock hazard. Failure to take appropriate
precautions such as not opening or touching hazardous areas of the equipment could
result in injury or death.

Preface
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SMCRB5701-Z TouchScreen Security System User Manual
Typographic Conventions
This document also uses the following typographic conventions.
Convention
Description
Bold
Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels.
Italic
Indicates a variable, which is a placeholder for actual text provided by the user or system. Angled brackets (< >)
are also used to indicate variables.
screen/code
Indicates text that is displayed on screen or entered by the user.
< > angled
brackets
Indicates a variable, which is a placeholder for actual text provided by the user or system. Italic font is also used to
indicate variables.
[ ] square
brackets
Indicates optional values.
{ } braces
Indicates required or expected values.
| vertical bar
Indicates that you have a choice between two or more options or arguments.