Smeg BCC12 User manual

EN
USER MANUAL
BEAN TO CUP COFFEE MACHINE
AR

  

We advise you to read this manual carefully, as it contains all the instructions for managing the appliance’s aesthetic and
functional qualities.
For further information on the product: www.smeg.com
                      
www.smeg.com       

8
2
7
13
5
1
10
“A”
36
17
11
12
4
9
18
19
20
21
9
31
“B”
“C”
27
28
29 30
22
23 26
25
24
A
B6
32
16
15
14

SMEG
ASSISTANT
14
“F”
“G”
“I”
11
8
18
“H”
17
4
5
2
3
8
12
“D”
13
14
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33
16
“E”
35
34

Important information for the user /   
Instructions / 
General information on this user manual, on safety and nal disposal /

              
Description / 
Appliance description /  
Use /  
Information on using your appliance /    
Cleaning and care /   
Information for proper cleaning and maintenance of the appliance/      
Safety instructions /  
Information / 
Advice /   

NOTES
Scan the QR code for an easy access to “How to” SMEG guide to assist you during
product use and installation.
       “SMEG “How to        
SMEG
ASSISTANT



The manufacturer reserves the right to make any changes deemed useful for the improvement of its products without
priornotice. The illustrations and descriptions contained in this manual are therefore not binding and are merely indicative.

EN - 1
EN
Dear Customer,
Thank you very much for purchasing the Smeg Line coffee machine.
By choosing our product, You have opted for a solution in which aesthetics
and innovative technical design offer unique objects, which become part of
the furnishings.
In fact, a Smeg household appliance always co-ordinates perfectly with other
products in the range and, at the same time, can become a design object
for the kitchen.
We hope You fully appreciate the functionalities of Your appliance.
Best regards.
SMEG S.p.A.
Model BCC12
Bean to cup Coffee machine

EN - 2
SAFETY
Essential safety recommendations.
Keep these instructions carefully.
Whenever the appliance is
transferred to other persons, they
must also be given these user
instructions.
Danger of Electrocution, since the appliance
operates on electric current, it is necessary to
comply with the following safety warnings:
• Do not touch the plug with wet hands.
• Make sure that the power outlet used is always
freely accessible, because only in this way can
it be unplugged when necessary.
• If you want to remove the plug from the socket,
grasp the plug directly. Do not remove the plug
from the socket by pulling on the cable or with
wet hands.
• If the appliance should break down, do not
attempt to repair it. Switch the appliance off,
remove the plug from the power outlet and
contact the Smeg Technical After-sales centre.
• If the plug or power supply cable are
damaged, have them replaced exclusively by
the Technical After-sales centre, so as to prevent
all risks.
• Do not immerse the appliance, the power cord,
the plug in water or any other liquid.
• Warning: Danger of injury! Improper use of
the appliance can cause injury.
Before cleaning, disconnect the plug.
• Do not allow the power supply cable to dangle
over the edge of the table or other surface or
to come into contact with hot surfaces.
Choking hazard due to plastic packaging, keep
the packaging material (plastic bags, expanded
polystyrene) out of the reach of children.
• Do not position the appliance on or in proximity
of electric or gas cookers, or in a heated oven.
• Do not wash the appliance in the dishwasher.
Connecting the appliance
Warning! Make sure that the mains voltage and
the frequency correspond with those indicated on
the data plate on the bottom of the appliance.
Only connect the appliance to a current outlet
installed perfectly with minimum capacity of 10A
and with an efcient earth.
If the plug and power outlet are incompatible,
have the power outlet replaced with a suitable
type by qualied staff.
In order to avoid a hazard due to inadvertent
resetting of the thermal cut-out, this appliance must
not be supplied through an external switching
device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
• Do not use an adapter.
• Do not use an extension cord.
• Do not spill liquid on the power plug and on
the power base.
Failure to observe these warnings can result in
death, re or electric shock.
Important Safeguards

EN - 3
EN
• Keep the appliance out of the reach of children
under the age of 8.
• Children must not play with the appliance.
• The use of this appliance is allowed to people
(including children of at least 8 years) with
reduced physical, sensory or mental abilities
only if they are under the control of adults or
have been instructed on the safe use of the
appliance and have understood the dangers
associated with its use.
• Cleaning or maintenance work can be carried
out by children who are at least 8 years old,
only under the supervision of an adult.
• Disconnect the appliance from the power outlet
before all assembly, disassembly and cleaning
operations .
Danger of burns
• Allow the appliance to cool down before
cleaning.
• The coffee machine generates heat and
produces hot water and steam during
operation. Avoid contact with boiling steam
or water.
Use compliant with destination
• Only use the appliance indoors and at a
maximum altitude of 2000 meters.
• Use the device only to prepare coffee-based
drinks from grinding coffee beans or to
dispense hot water. Other uses are improper .
• Only insert water into the appropriate tank.
Use fresh, clean water.
• Use only original spare parts from the
manufacturer. The use of spare parts not
recommended by the manufacturer could cause
re, electric shock or personal injury.
• The appliance is intended for household and
similar use, such as:
- in the kitchen area for the staff of shops,
ofces and other work environments;
- in bed and breakfast and agritourism
accommodation;
- by guests at hotels and motels, and in
residential environments.
• Other uses, in restaurants, bars and cafes for
example, are improper.
Moreover:
• Do not ll the water container beyond the
maximum limit indicated.
• Do not use without water in the tank or without
a tank.
• Use only coffee beans to obtain the powder,
do not put already ground coffee in the coffee
bean hopper.
• Do not insert the appliance in a closed cabinet
(built-in type).
Attention: For cleaning surfaces that come into
contact with food, observe the special cleaning
indications in the instructions.
Manufacturer’s liability
The manufacturer declines all liability for damage
undergone by persons and objects due to:
• use of the appliance different from that
envisioned;
• user manual has not been read;
• tampering of individual parts of the appliance;
• use of non-original spare parts;
• failure to comply with safety recommendations.
Important Safeguards

EN - 4
DISPOSAL
Electrical appliances must not be disposed
of with household waste. The appliances
that have this symbol are subject to
the European Directive 2012/19/EU. All
discarded electric and electronic appliances
must be disposed of separately from household
waste, by taking them to relevant centres
envisioned by the Country. By disposing of
the discarded appliance correctly, damage
to the environment and risks to health will be
avoided. For further information regarding
disposal of the discarded appliance, contact
the Municipal Administration, the Disposal
dept. or the shop where the appliance was
purchased.
DESCRIPTION OF THE APPLIANCE
(Fig. A)
1Machine body.
2Coffee bean container lid.
3Coffee bean container.
4Water tank cover.
5Water tank (1,4 l).
6Grinding selection knob.
7Grinders protection.
8Brewing group access door.
9ON/OFF button.
10 Control panel.
11 Height adjustable coffee dispenser.
12 Coffee grounds container.
13 Drip tray.
14 External drip tray.
15 Internal drip tray with level indicator.
16 Mug holder.
17 Brewing group.
18 Steam wand.
19 Cleaning brush.
20 Steam wand cleaning needle.
21 Water hardness test strip.
DESCRIPTION OF CONTROLS
AND ALARMS (Fig. B-C)
ON/OFF button (9)
Pressing the button switches the machine on
or off.
Change dispensing program
button (26)
The product has 8 functions, accessible
through two menus, White Menu and Orange
Menu.
By pressing this button it is possible to change
the dispensing menu from “White” and
“Orange” and vice versa.
White Keys LED white
22 Ristretto coffee
23 Espresso coffee
24 Coffee
25 Hot water
Orange Keys LED orange
22 Light Ristretto coffee
23 Light Espresso coffee
24 Long coffee
25 Steam function
Description / Controls

EN - 5
EN
Empty water tank alarm (27)
The related LED ashes when the tank (5) is
absent, or when the water inside it is missing
or at an insufcient level. Insert the tank or ll
it with water.
No coffee alarm (28)
The relative LED lights up steadily indicating
that the coffee beans in the container (3) have
reached the minimum level or are absent. Fill the
container with coffee beans.
Coffee grounds container alarm
(29)
Steady lit LED:
Coffee grounds container full (12); empty the
container.
Flashing LED:
Coffee grounds container (12) or internal drip
tray (13) missing or incorrectly assembled; the
machine is blocked until the components are
correctly reassembled.
Brewing group alarm (30)
Flashing LED:
Door open or brewing group missing or
incorrectly assembled; the machine is blocked
until the brewing group is correct assembled
or door closed.
Stead lit LED:
Indicates that it is advised to clean the area
of the infuser group to remove coffee residues
which may damage machine operation.
Remove the infuser from its seat while the
machine is on and reinsert it after cleaning.
Descaling alarm (31)
Steady lit LED:
Indicates that it is highly recommended to carry
out a descaling cycle;
Flashing LED:
The machine is blocked in all its functions,
a descaling cycle is mandatory to restore
machine operation.
Grinding adjustment knob (6) (Fig. C)
The appliance is equipped with a knob (6) that
allows you to adjust the grinding grain of the
coffee according to its uses:
Turning the knob (6) clockwise “A” increases
the grinding grain; turning the knob (6)
anticlockwise “B” decreases the grinding grain
and the ground coffee will be ner (Fig.C).
Turn the knob (6) and match the indicator (32)
with the desired grinding level.
The grinding grain adjustment must
be carried out when the grinder is
in operation or on rst use when
the bean container is completely
empty; turning the knob (6) with
the grinder stopped and the beans
inside could damage the grinding
unit.
Do not use green, caramelised
or candied coffee beans, as they
may stick to the coffee machine
and ruin it.
Controls

EN - 6
At the rst use it is recommended to
make at least one coffee to make a
complete break-in of all the circuits.
We recommend setting the water
hardness upon first use. Please
see the “Water hardness settings”
paragraph for this reason.
Remember to reassemble the tray
(14) at the end of any dispensing.
After 30 minutes of non-use, the
machine switches off. If it has made
at least one coffee, it performs a
self-cleaning cycle. Press the button
(9) to switch on the machine.
Change of dispensing program
The machine has two dispensing menus in its
memory: White and Orange. To switch from
one program to another, press the key (26).
In the White menu all the keys are illuminated
in white, in the Orange menu, all the keys are
illuminated in orange.
For the specic functions of each menu, refer
to the paragraph “Description of controls and
alarms”
Turning off the machine the setting of
the White or Orange dispensing
menu remains in the memory at the
next restart.
Dispensing a drink
• It is possible to adjust the position of the
dispenser (11) according to the cup used.
For very high cups it is possible to remove
the drip tray (14).
• Place a cup or large cup under the
dispenser.
Use
BEFORE FIRST USE
(Fig. D-E-F)
• Unpack the appliance carefully and remove
all packaging materials.
• Rinse the following removable components
with warm water: water tank (5) lids (2,4),
door (8) grounds container (12), drip tray
(13), drip trays (14,15), cup holder (16)
and infuser unit (17).
Before use, check that all
components are integral and have
no cracks.
ASSEMBLY OF COMPONENTS
(Fig. E)
• Place the machine on a at surface and x
the drip tray (14).
• Connect the power supply cable to the
socket on the rear of the machine and the
other end to a power socket .
USE (Fig. E-F-G-H)
• Lift the tank cover (4) and pour fresh water
in the tank (5) being sure not to exceed the
indicated ‘Max’ level. Replace the water
tank cover when full (4).
• Lift the coffee bean container lid (2) and
introduce the coffee beans into the container
(3).
• Check that the drip tray (14) is correctly
positioned. Make sure that the tray which
can be washed in the dishwasher (15) is
correctly inserted inside it and mount the
mug holder (16).
• Press the button (9), the machine starts the
heating phase and the keys light up ashing
in sequence. At the end of the heating, a
self-cleaning cycle of the internal circuits is
carried out and, once the cycle is nished,
the machine is ready to be used.

EN - 7
EN
Use
• Press the key for the desired function. For
each selected function, preparation stops
automatically. For specic functions, refer
to the paragraph “Description of controls
and alarms”.
• At the end of dispensing, all the keys light
up xed.
Remember to reassemble the tray
(14) at the end of any dispensing.
It is completely normal that after a
prolonged inactivity of the machine
(breaks longer than 20 min ) the
rst coffees are not at the right
temperature . The tips to obtain a hot
coffee immediately are given in the
section “What to do if ...”
Dispensing can be stopped at any
time by pressing the dispensing
key again .
Steam delivery
• Enter the “Orange” dispensing program.
• Make sure that the tray (14) is correctly
assembled.
• Press the button (25) which starts ashing.
Wait until the button is steady lit and the
buzzer sounds to indicate that the correct
steam dispensing temperature has been
reached (25).
• Position a container under the steam wand
(18) with approx. 100 grams of milk
for every cappuccino to be prepared.
Introduce the steam wand under the surface
of the milk (approx. 1 cm).
• Press the key (25) to start the supply of steam
and tilt the container slightly, while trying
to move as little as possible away from the
surface to avoid creating bubbles that are
too large. Proceed until the desired level of
froth is obtained.
At the end of the operation, clean the
steam wand (18) immediately using
a damp cloth.
Milk foam consistency may vary
according to the type of milk used.
For best results, we recommend
using cold skim or whole milk (about
5°C).
To avoid obtaining a little frothed
milk, or with big bubbles, always
clean the cappuccino cleaner
as described in the paragraph
“Cleaning and maintenance ”.
• The maximum continuous steam delivery
time is two minutes, if you want to stop the
delivery before the automatic stop, press
the button (25) again.
• After the automatic stop, steam delivery can
be restarted by pressing the button (25).
• After heating the milk, clean the inside of
the steam wand by dispensing steam for a
few seconds, making sure that the tray (14)
is xed to the machine.
During steam delivery and after
delivery, the steam wand (18) is
hot; danger of scalding.
• Clean the steam wand every time you use
it, to avoid milk residues or clogging.
For a complete cleaning of the steam
wand see paragraph “Cleaning and
maintenance”.
• A manual rinse cycle is recommended at
the end of each use of the steam function.

EN - 8
Customization of the quantity
It is possible to customize, for each type of dispensing,
the quantity of coffee or water dispensed .
• Place a cup or large cup under the
dispenser.
• Press for at least 3 seconds one of the
keys relative to the drink to be dispensed.
The selected key lights up ashing; the
machine emits a double sound to signal
the modication of the preset program.
• On reaching the desired quantity, stop
dispensing by pressing the key again; an
acoustic signal indicates the memorization
of the quantity.
Any customization of the drinks
remains saved for future dispensing.
To restore the manufacturer’s
settings, press the keys (9) and
(26) simultaneously for at least 3
seconds.
The machine emits a single sound to
signal the restoration of the factory
settings.
Turning off the machine
• Check that the drip tray (14) is positioned
correctly.
• If there is no water, the machine remains in
the rinse position until the tank is lled.
• Press the button (9), the keys (22), (23),
(24), (25) light up ashing in sequence and
the machine, if it has dispensed at least one
coffee, performs a self-cleaning cycle.
At the end of the self-cleaning cycle, the
machine switches off.
Use
MACHINE SETTINGS
(Fig. B)
Through a programming menu it is possible
to set the water hardness and the acoustic
signals.
Activation / deactivation of acoustic
signals.
The acoustic signals can be disabled /
enabled by keeping the keys (23) and (26)
pressed for three seconds; the key (23) ashes
three times indicating the memorization of the
setting.
Setting the water hardness.
The machine is factory set to “Hard Water
Level”. The machine can also be set according
to the actual water hardness in the various
regions for less frequent descaling.
If you don’t know the water hardness, use
the supplied test strip (21) and follow the
instructions below.
• Remove the supplied reactive strip from its
packaging.
• Fully submerge the strip in a glass of water
for about one second.
• Remove the strip from the water and slightly
shake it. Read the results after about one
minute.
If 5 blue stripes appear on the strip, select
“soft water” settings.
If 1 or 2 pink stripes appear on the strip, select
“average water” settings.
If 3, 4 or 5 pink stripes appear on the strip,
select “hard water” settings.
• To open the water hardness settings,
simultaneously press and hold down keys (22)
and (26) for at least 3 seconds, LEDs (27),
(28), (29) will ash simultaneously.

EN - 9
EN
Use / Cleaning and maintenance
• Choose the water hardness, referring to the
following table, pressing the key (22), the
LED relating to the selected hardness lights
up steadily, the others go off .
Led Hardness
27
Soft
28 Medium
29 Hard
• To memorize the selected hardness, press
keys (22) and (26) simultaneously for at least
3 seconds or do not press any key for 15
seconds .
To prolong the machine operation
and preserve the aroma and taste of
the coffee, it is recommended to use
the Smeg Softener Filter (optional,
not supplied). For installation and
operation, follow the instructions
that accompany the accessory.
Once installed, set the
water hardness level to ‘Soft’
following the instructions in
the previous paragraph.
CLEANING AND MAINTENANCE
(Fig. B-D-E-F-G-I)
Incorrect use Risk of damage to
surfaces.
• Do not use steam jets to clean
the coffee machine.
• Do not use cleaning products
containing chlorine, ammonia
or bleach on parts with metal
surface nishes (e.g. anodised,
nickel- or chrome-plated).
• Do not use abrasive or corrosive
detergents (e.g. powder
products, stain removers and
metallic scourers).
• Do not use rough or abrasive
materials or sharp metal
scrapers.
Automatic rinse
After dispensing a coffee beverage or
beverage with milk, the machine automatically
rinses the dispenser nozzle (11) before turning
off.
To ease cleaning operations, it
is possible to scan the QR code
located inside the service door,
which opens a specific web
section dedicated to Cleaning and
Installation (g. I).
Manual rinse
• Make sure that the White program is
selected with keys (22), (23), (24), (25)
illuminated in white.
• With the machine ready to dispense and the
drip tray mounted, press the keys (25) and
(26) simultaneously for at least 3 seconds:
the machine will rinse the coffee circuit
(coffee dispenser 11).

EN - 10
• At the end of the washing cycle, the keys
light up steadily.
Cleaning of the machine body
For a good preservation of the external
surfaces it is necessary to clean them regularly
at the end of each use, after letting them cool.
Clean with a soft cloth dampened with water.
Never immerse the machine body
(1) in water or other liquids.
Allow the machine to cool down
before cleaning.
Use the supplied brush to clean the
empty coffee bean container (3),
removing any beans or residue.
Always clean when the machine is
off .
General cleaning
To ensure good operation of the machine,
beyond the optimal quality of the drinks,
some daily operations of simple cleaning are
advised, such as tray (13), drip trays (14, 15)
and grounds container (12) cleaning.
We also recommend you routinely clean
some specic machine components such as
the brewing group (17) or water tank (5).
Please see the specic paragraphs for cleaning
instructions.
Cleaning the drip tray (14, 15)
The drip tray (14) envisages an internal tray
(15) inside it which is equipped with a red
oat (33) which protrudes from the mug holder
(16) as soon as the maximum level of liquid
is exceeded.
• The internal tray (15) can be washed in the
dishwasher.
• Clean the tray (14) and the grid (16) in
running water with neutral dish detergent.
• Dry the components and reassemble them
in the machine.
Do not wash the components in the
dishwasher, except for the internal
tray (15).
We recommend you clean the
external drip tray daily.
Coffee grounds container cleaning
(12) and drip tray (13)
Always empty the coffee grounds
container with the appliance
switched on. This is the only way
of resetting the coffee grounds
counter. The counter resets at
least 15 seconds after opening
the various components and LED
(29) ashes.
• Remove the trays (14, 15).
• Remove the grounds container (12) with its
tray (13) by pulling it outwards.
• Empty the coffee grounds from the container
(12).
• Clean the container (12) and the tray (13)
in running water with neutral dish detergent.
• Thoroughly dry components and reassemble
on the machine.
When the grounds container is
emptied, take care to also empty
the drip tray (13) from possible
residues.
It is advised to daily clean the coffee
grounds container (12) and the drip
tray (13).
It is totally normal to nd water
residues in the tray. Clean and dry.
Cleaning and maintenance

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Cleaning the water tank (5)
• Remove the lid (4) and remove the tank (5)
from the machine using the appropriate
handle.
• Clean the tank (5) in running water with
neutral dish detergent and reassemble it in
the machine.
The presence of lime scale inside
the tank could cause the appliance
to malfunction. Make sure the tank
is always clean and without lime
scale stains.
Cleaning the brewing group (17)
We recommend cleaning the
brewing group at least once a
week.
• The coffee machine indicates when brewing
group cleaning is recommended (steady lit
LED 30).
• With the machine on, press the lower part
of the door (8) until it is released and slide
it out from the top.
• Press the two release clips (34) located on
the sides of the infuser (17) and remove it
from the machine (Fig.I).
• Wash the brewing group (17) with running
water and dry it.
• Thoroughly clean its housing and the duct as
well, using the cleaning brush (19) supplied,
as in Figure I.
• Dry thoroughly before re-mounting the
various components.
• Ret the service door (8) making sure it is
correctly positioned.
Open the door and clean the
brewing unit while the machine is
on. This is the only way of resetting
the counter.
The counter resets at least 10
seconds after opening the various
components and LED 30 turns off.
We recommend running a manual
circuit cleaning cycle whenever this
operation is performed.
Please see paragraph “Manual
rinse” for this reason.
Do not wash the brewing group
in the dishwasher in order not to
damage it permanently.
Coffee powder residue can be found
in the brewing group compartment.
We recommend thorough cleaning
whenever cleaning the brewing
group. Use the supplied brush
to remove any residue from the
brewing group compartment.
Dry all components and internal
parts using a dry cloth before
closing the side door.
Steam wand cleaning (18)
• Wait for the steam wand (18) to cool before
operating.
• Remove the lower part (35) of the steam
wand by turning it anticlockwise to release
it then pull it downwards.
• Use the supplied cleaning needle (20) to
remove any encrustations from the steam
outlet.
• Clean with running water and reassemble
everything in the reverse order.
Cleaning and maintenance

EN - 12
Descaling
Before performing the descaling
cycle, remove possible softener
lters inside the tank.
The coffee machine signals when it is
necessary to carry out a descaling cycle based
on the set water hardness (For the setting of
the water hardness, see the “Setting the water
hardness” paragraph).
If the LED (31) lights up steadily, it means that
a descaling cycle is necessary, so as not to
alter the taste of the coffee and damage the
machine. However, coffee and further drinks
may continue to be dispensed for a limited
number of cycles.
If the LED (31) ashes, it means that a descaling
cycle is mandatory to proceed with further
dispensing of drinks.
To carry out a descaling cycle, proceed as
follows:
• Place a container with a capacity of at least
1.4l under the dispenser (11) and the steam
spout (18).
• Make sure that the White program with
white illuminated keys is selected.
• Fill the tank (5), up to the “MAX” level, with a
solution of water and descaler in the doses
recommended by the manufacturer .
• With the machine ready for use, press the
keys (26) and (24) simultaneously for at
least 3 seconds. The key (24) ashes with
an orange light and the LED (31) has a xed
light for the entire duration of the descaling
cycle.
• Stay near the machine for the entire duration
of the descaling cycle since you may be
required, for example, to ll the tank (5). The
entire cycle lasts approximately 30 minutes.
• During the descaling cycle, the machine will
take a few breaks to allow the descaler to
act effectively. Wait for the end of the cycle.
• The descaling cycle ends when there is no
more solution in the tank (5), the key (24)
turns white and the LEDS (27) and (31)
remain lit.
• Pour clean water into the tank (5) up to the
“MAX” level to carry out the rinse cycle,
then press the button (24) to start the rinse
cycle, the button (27) ashes and the LED
(31) lights up steadily for the entire duration
of the washing cycle.
• The rinse cycle ends when the keys light up
white.
If at the end of descaling the key
(26) blinks in white and the led (31)
lights up steady, that means that it
is necessary to carry out a new
descaling cycle since the quantity
of descaling solution that has been
used was insufcient for a complete
cleaning.
Personal injury hazard.
• The descaler contains acids that
can irritate the skin and eyes.
• Follow the manufacturer's
instructions and safety warnings
on the packet scrupulously in
the event of contact with skin or
eyes.
• Use descaler products
recommended by Smeg to
prevent damage to the coffee
machine.
Any other servicing should be
performed by an authorized
service representative.
Cleaning and maintenance

EN - 13
EN
Cleaning and maintenance
“Empty system” procedure
The ‘Empty system’ procedure is recommended
before long periods of non-use and before
consulting a maintenance manager.
• Activate the procedure by holding down the
key (22) and the key (25) simultaneously
for three seconds, the key (23) and the key
(25) ash simultaneously.
• The entire quantity of water in the tank is
drained through the coffee circuit and the
steam spout.
• The pump continues to operate, even
intermittently, to also empty the internal
water circuits.
• At the end of the procedure the machine
switches off.
The empty system procedure takes
several minutes and on-off cycles.
Do not turn off the machine until the
complete procedure is complete.