SoftBank 831SH User manual

1
1-1
Getting Started
Handset Parts................................. 1-2
Parts & Functions ............................ 1-2
Charging Battery ............................ 1-4
Charging Battery (AC Charger) ....... 1-4
Charging Battery (In-Car Charger) .... 1-5
Power On/Off .................................. 1-6
Handset Power On/Off..................... 1-6
Display & Indicators....................... 1-7
Display............................................. 1-7
Indicators ......................................... 1-8
Accessing Functions ................... 1-11
Main Menu..................................... 1-12
Shortcuts Menu & Key Shortcut .... 1-13
Toggling Active Functions (Multi Job)
....................................................... 1-14
Standby Shortcuts ......................... 1-15
Using Simplified Menus (Simple Menu)
....................................................... 1-16
Mobile Manners............................ 1-17
Security Codes ............................ 1-18
Basic Tools................................... 1-19
My Details & Basic Tools ................1-19
Double Number............................ 1-21
Using Double Number ....................1-21
Modes.............................................1-22
Additional Functions ................... 1-24
Troubleshooting........................... 1-27

Getting Started
1
1-2
Handset Parts
1Earpiece
2Display
3TV Antenna Location
4Microphone
5External Device Port (with Port Cover)
6External Display
7Small Light
8Strap Eyelet
9Headphone Port (with Port Cover)
aCharging Terminals
bMemory Card Slot (with Slot Cover)
cInternal Antenna Location
dExternal Camera (lens cover)
eMobile Light
fInfrared Port
gSpeaker
hBattery Cover
imLogo
Keep handset closed when not in use.
Open handset to place or
answer calls, enter text, etc.
Parts & Functions
5
6
7
4
1
2
3
h
i
d
e
c
f
g
9
8
a
b
.Do not cover or place stickers, etc. over
Internal Antenna area.
.
Replace Port/Slot Cover after Port/Slot use.
.Avoid metallic straps; Antenna sensitivity
may be affected.
Handset Positions
Handset Closed
Handset Open

Getting Started
1
1-3
Handset Parts
.Keys are indicated in this guide as shown.
.Change functions with *via Set Key
Shortcut as needed.
1Multi Selector (right) d
Open Received Calls. Long Press to
activate/cancel infrared*.
2Multi Selector (up) a
Open Mobile Widget window. Long Press
to open PC Site Browser menu*.
3Center Key %
Open Main Menu. Long Press to activate/
cancel Keypad Lock.
4Multi Selector (left) c
Open Dialed Numbers. Long Press to
activate/cancel IC Card Lock*.
5Mail Key B
Open Messaging menu. Long Press to
open S! Mail Composition window*.
6A/a Key '
Open Shortcuts menu. Long Press to
show active indicators (Status Icon List).
7Back Key $
Play Answer Phone messages. Long
Press to activate/cancel Answer Phone.
8Start Key !
Open All Calls. Long Press to open
Double Number Mode menu.
9Keypad 0- 9
Enter numbers to place calls or access
functions (Quick Operations). Long Press
to open Phone Book.
anKey (
Enter
n , +, P, ?and -. Long Press to open
S! Friend's Status member list.
bDictionary Key ~
Open Dictionary. Long Press to activate
VeilView.
cYahoo! Keitai Key A
Open Yahoo! Keitai portal. Long Press to
open Yahoo! Keitai menu*.
dTV & Text Key &
Activate TV. Long Press to open Change
Menu window.
eMulti Selector (down) b
Open Phone Book. Long Press to create
new Phone Book entries*.
fPower On/Off Key "
Toggle Standby display. Long Press to
turn handset power off.
g# Key #
Enter #. Long Press to activate/cancel
Manner mode.
hMulti Job & Manner Key )
Select handset mode. Long Press to
activate/cancel Manner mode.
iS! Circle Talk Key H
Open: Open S! Circle Talk member list.
Long Press to activate mobile camera.
Closed: Toggle Clock view. Long Press to
illuminate Mobile Light.
jVolume Up Key E
Closed: Scroll External Display indicators.
Long Press to check e-money balance.
kVolume Down Key F
Long Press to start Simulated Call.
Closed: Scroll External Display indicators.
Handset Keys
1
2
3
4
5
d
h
e
f
g
c
6
8
7
9
a
b
k
j
i
Side Keys
Multi Selector & Side Keys
.In this guide, Multi Selector and Side Key
operations are indicated as follows:
Press aor b e
Press cor d f
Press a, b, cor d g
Press Eor F L

Getting Started
1
1-4
Charging Battery
Battery must be inserted in handset to
charge it.
.Use specified AC Charger ZTDAA1 (sold
separately) only. In this guide, ZTDAA1 is
referred to as "AC Charger."
.Handset and AC Charger may warm during
charging.
1Open Port Cover as shown
2Connect AC Charger
.With arrows up, insert connector until
it clicks.
3Extend blades and plug AC
Charger into AC outlet
.Small Light illuminates red while
charging.
.Small Light goes out when battery is
full.
4Unplug AC Charger
.Pull AC Charger straight out.
5Disconnect handset
.Squeeze release tabs to remove
connector.
6Fold back blades and
replace Port Cover
Charging Battery (AC Charger)
Important AC Charger Usage Note
.Fold back blades after charging. Do not
pull, bend or twist the cord.
AC 100VOutlet
Blades
AC Charger
Small Light
Port Cover
Arrows
Release TabsCharger
Connector
External Device
Port
When Small Light Flashes
.
Battery is unchargeable; may be defective
or simply at the end of its life; replace it.
USB Charge
.Connect handset (with power on) to PC
via USB Cable to charge battery.
Charging Battery Overseas
.SoftBank is not liable for problems
resulting from charging battery abroad.
Advanced
0(Disabling USB Charge (P.1-24)

Getting Started
1
1-5
Charging Battery
In-Car Charger may be purchased
separately.
1Open Port Cover as shown
2Connect In-Car Charger
.With arrows up, insert connector until
it clicks.
3Plug Charger into cigarette
lighter socket
4Start car engine
.Small Light illuminates red while
charging.
.Small Light goes out when battery is
full.
5Unplug Charger
6Disconnect handset
.Squeeze release tabs to remove
connector.
7Replace Port Cover
Charging Battery (In-Car Charger)
Cigarette Lighter Socket
Plug
In-Car Charger Small Light
External
Device Port
Charger Connector
Port Cover
Arrows
Release Tabs
Important In-Car Charger Usage Notes
.
Disconnect Charger before leaving vehicle
to prevent charging with engine off.
.Do not use In-Car Charger with Desktop
Holder.
.Avoid charging battery inside extremely
hot vehicles.

Getting Started
1
1-6
Power On/Off
Follow these steps when powering on
831SH s for the first time:
1"(Long)
.After Power On Graphic, follow the
steps below.
"S"S%SbS%S
設定
S%SLanguage S%SEnglish
S%S"(Long) S"(Long) S
Change Menu window opens
2Select option S%
Guide descriptions are based on Large
Font Menu.
.My Details setup starts.
3Enter last name S%S
Enter first name S%
.Change Menu display option
confirmation appears.
4Yes or No S%
Standby
.Choose No to enter Standby
immediately after powering on.
Handset initiates Network Information
retrieval when %, a, Bor Ais pressed
for the first time.
Follow these steps to retrieve Network
Information to use Network-related
services and TV; retrieval automatically
sets Clock:
1Yes S%SRetrieval starts
2%
1"(Long)
.After Power Off Graphic, handset
shuts down.
Handset Power On/Off
Power On
When USIM Card is Not Installed
.Insert USIM Card appears; insert the
card to use handset.
Retrieving Network Information
Power Off

Getting Started
1
1-7
Display & Indicators
Indicators (signal strength, battery strength,
active functions, etc.) appear.
[Major Indicators
Information window opens at the bottom
for Missed Calls, new mail, etc.
Information Window
Information label (e.g., Message, etc.)
and count appear in Information window.
Select an item and press %to open it.
Functions/operations assigned to B, %
and Aappear at the bottom.
Display
Standby
Indicators
kSignal strength GMemory Card
inserted
CUnread mail PAlarm set
JManner mode
active 0Battery strength
Indicator
Area
Information Softkeys
Display Saving
.Display goes dark after Display Saving
time elapses. Press any key to activate it.
Backlight
.Backlight turns off after Time Out time
elapses. Press 0- 9to illuminate it
(key press may affect active function).
B%A
Advanced
0(Handling Information list (P.1-24)

Getting Started
1
Display & Indicators
1-8
Descriptions based on Standard Menu.
k, land jindicate line type in Dual
Mode (P.1-21).
[Basic Status
1The more bars the better.
2Battery strength % is an approximation.
[Function Status
Indicators
Display Indicators
1gInternational roaming in progress
2kSignal strength1
3E Battery strength (%
2
appears in turn)
4
BPacket transmission protocol
ready (3G)
iPacket transmission protocol
ready (GSM)
"Within 3G range
hWithin GSM range
1 3
4
2
1
FActive S! Application
<Paused S! Application
gMusic playback in progress
HTV recording in progress
2
@Memory Card in use
nMemory Card formatting
mTV Timer/TV Recording Timer set
37 Multiple functions (Multi Job) active
31
2

Getting Started
1
1-9
Display & Indicators
[Notifications
[Warnings
[Transmissions
1Hidden while Mobile Widget is in use.
2Flashes while positioning.
[Settings
*
Indicator does not appear when Call Forwarding
is set to Video Calls only, with Voicemail unset.
1CUnread mail
BUnread Delivery Report
2
:Answer Phone active & message
recorded
lAnswer Phone canceled &
message recorded
3NNew Voicemail
4m Missed Call or new mail on idle line
5,S! Appli/Mobile Widget Notification
6SContents Key received
7
x
Unread S! Information Channel info
9Software Update result
5Unread S! Quick News info
8l
Unread S! Friend's Status notification
or unanswered registration request
1kMail memory low
2OMessage delivery failure
3; Memory Card unusable/misinserted
5
7
8
1
3
4
6
2
3
1
2
1
lSSL browsing in progress1
AWaiting packet transmission (3G)
b
Waiting packet transmission (GSM)
2CReceiving mail
DSending mail
3*S! Friend's Status online
0Positioning in progress2
48Software Update in progress
5
IUSB Cable connected
:USB transmission in progress
fInfrared transmission in progress
-Infrared file transfer in progress
9S! Addressbook Back-up
transmission in progress
CPC Site Browser in use
60RSS-compatible site
7iWeather Indicator
8%Infrared transmission ready
6
8
1
4
5
3
27
1[Offline Mode active
2LAnswer Phone active
3M
Call Forwarding or Voicemail active
(forwarding condition:
Always )
*
4sSchedule/Task (Alarm set)
tSchedule/Task (Alarm unset)
5IHour Minder active
6PAlarm set
EWakeup TV set
7
JManner mode active
#Drive mode active
]Original mode active
oVeilView active
8`Keypad Lock active
HIC Card Lock active
9b Auto Answer or Remote Monitor active
a
RRingtone (Silent)
aRingtone (Increasing Volume)
cVibration active
bQShow Secret Data active
$Function Lock active
7
9
b
a
1
3
5
4
6
8
2

Getting Started
1
Display & Indicators
1-10
[Basic Status
1The more bars the better.
2Battery strength % is an approximation.
[Notifications
[Warnings
[Handset Status
External Display Indicators
1aSignal strength1
22Battery strength2
1cMissed Calls
2dAnswer Phone message recorded
3eMissed Call Notification
4fNew Voicemail
5VUnread mail
6hUnread Delivery Report
7iContents Key received
8j Unread S! Information Channel info
90Weather Indicator update
a1Weather Indicator
12
1 2 3 4 5
6789a
1WMessage delivery failure
2mS! Information Channel info
reception failure
3E Decoration Call transmission failure
4FIP Service connection failure
5DWeather Indicator update failure
1nAlarm
2oSchedule Alarm
3pTa s k A l ar m
4fS! Appli/Mobile Widget Notification
5+ Unread S! Friend's Status notification
6mTV Alarm (watch)
7HTV Alarm (record)
1 2 3 4 5
1 2 3 4 5
67
External Display Date & Time
.Press Hto toggle Clock view.

Getting Started
1
1-11
Accessing Functions
Use the following methods as needed.
Accessing Functions
Use shortcuts
Enter numbers Select menu
items
Main Menu
Repeat menu item selection.
Quick Operations
Enter numbers to access functions.
To activate functions, press the
correspondingkey.
LongPress B, gor Ato access
assigned functions (changeable).
■Key Shortcut
Save functions to Standby.
■Standby Shortcuts■Shortcuts
Access assigned functions
(changeable).
Access a function in Shortcuts menuwhile another is active, then toggle function windows as needed.

Getting Started
1
Accessing Functions
1-12
1%
.Main Menu opens.
2Use gto select menu item
S%
.Menu/window opens.
.If Sub Menu opens, use eto select
an item and press %.
Main Menu
Menu Item Selection Tabs
.Menus/lists in a single window appear in
separate tabs; use fto toggle tabs.
Reverse Navigation
.Press $. If a confirmation appears,
follow onscreen prompts.
Returning to Standby
.Press ". If a confirmation appears,
follow onscreen prompts.
Simple Menu
.Simplify menus; ideal for users who use
only basic handset functions.
Ta b
Main Menu Items
Messaging Open/create messages, etc.
Yahoo! Keitai Browse the Internet
S! Appli Use S! Applications
including games
TV Watch/record TV programs
Camera Capture images or record
video
Entertainment
Read e-Books, receive
news updates, etc.
Tools
Manage schedules, set
Alarm, scan QR Codes, etc.
Data Folder Open files saved on
handset/Memory Card
Media Player Play/download media files
Communication
Communicate with other
users in various ways
Phone Search contacts, add
entries, etc.
Settings Customize handset
interface, sounds, etc.

Getting Started
1
1-13
Accessing Functions
Access assigned functions via Shortcuts
menu.
1'
Shortcuts Menu
2Select function S%
.Menu/window opens.
In Standby, Long Press B, Aor gto
access assigned functions.
Follow these steps to assign Calculator to a .
1%SSettings S%
2In Phone menu, Set Key
Shortcut S%
Key Shortcut Menu
3Long press|S%
4From Appli S%
5Tools S%SIn PIM/
Lifestyle menu, Calculator
S%
Shortcuts Menu & Key Shortcut
Shortcuts Menu
Changing Default Shortcuts
In 2, select numbered function SB
SAssign Function S%SSelect
menu item S%SSelect new item
S%
,To assign menu items, select one and
press B.
Assigning Files & Folders
In 2, select numbered function SB
SAssign Data S%SSelect file/
folder S%
,For folders, select Set this folder and
press %.
Key Shortcut
BOpen S! Mail Composition window
AOpen Yahoo! Keitai menu
aOpen PC Site Browser menu
bCreate new Phone Book entries
cActivate/cancel IC Card Lock
dActivate/cancel Infrared
Changing Assigned Functions
Bookmark
In 4, From Bookmark S%S
Select title S%SYes S%
Infrared or Show Secret Data On/Off
In 4, From Other S%SSelect
item S%
Canceling Assigned Function
In 4, Off S%
Advanced
0(Changing item order (Restoring default shortcuts (P. 1 - 2 4 )

Getting Started
1
Accessing Functions
1-14
Access a function in Shortcuts menu
while another is active.
Multi Job may not activate from some
menus/windows (e.g., ringtone/ringvideo
selection, etc.).
1In a function window, '
In text entry/dial windows, Long Press ' .
2Select function S%
.Menu/window opens.
3 To toggle active windows, )
4"SMulti Job ends
.If a confirmation appears, follow
onscreen prompts.
Toggling Active Functions (Multi Job)
Multi Job Feature
While browsing the Internet
Jot down information
Toggle windows
Open Scratch Pad
①
②
Using Multi Job
S
)
s

Getting Started
1
1-15
Accessing Functions
Paste shortcuts to functions, files, folders,
etc. to Standby for easy access.
1a
.Pointer (X) appears.
2Use Ato select #(OPEN)
S%
.Press Ato toggle selection.
.Alternatively, use gto point to #
(OPEN) and press %.
3fShortcut
4Select item S%
.Corresponding icon appears in
Standby.
.>> appears when more items are
available.
5Use gto specify target
location S%
1aSUse Ato select icon
S%
.Menu/window opens or command is
executed.
Toggle sheets to use Standby shortcuts
and widgets pasted on each sheet.
1aSA(Long)
.To toggle further, Long Press Aor
press )repeatedly.
.Sheet name appears at the top, then
disappears.
.Save Standby shortcuts as needed;
corresponding icons appear on the
current sheet.
Standby Shortcuts
Saving Shortcuts to Standby Saving from Menu/Window
.In Options menu, select
SetAsStbyShortcut (may not appear for
some items); select sheet as needed.
Removing Shortcuts from Standby
aSUse Ato select icon SBS
Operation S%SRemove S%S
Yes S%
Moving Icons
a
S Use A to select icon S B S
Operation
S % S Change Layout S
% S Specify target location S %
Moving Icons to Front/Back
aSUse Ato select icon SBS
Operation S%STo Front or To
Back S%
Using Shortcuts
Toggling Sheets
Using Locked Sheets
aSSelect 1S%SEnter
Handset Code S%
↓A(Long)
Advanced
0(Reversing icon selection order with A(Editing sheet names (Locking sheets (P.1-24)

Getting Started
1
Accessing Functions
1-16
Activate Simple Menu to reduce available
handset functions and simplify menus.
[Menu Items
Key assignments are largely the same as
those in Large Font/Standard Menu.
1&(Long)
2Simple Menu S%
Using Simplified Menus (Simple Menu)
Simple Menu Features
Messaging
Received Msg., Create Msg.,
Drafts, Templates, Sent
Messages, Unsent Msg.,
Create SMS
Phone
Phone Book, Add New Entry,
Play Messages, Answer
Phone, Call VM, My Details,
Speed Dial/Mail
Camera
Photo Camera, Video
Camera, Scan Barcode,
Scan Card, Scan Text,
Review, Camera Settings,
Video Settings
Convenient
Tool
Calendar, Alarms, Calculator,
Assignment, Dictionary,
Notepad, S! Friend's Status,
S! Circle Talk, Double
Number, Change Menu
Data Folder -
TV -
Activating Simple Menu
While Using an Incompatible Function
.End the function before activating Simple
Menu.
Canceling Simple Menu
&(Long) SLarge Font Menu S%

Getting Started
1
1-17
Mobile Manners
Please use your handset responsibly. Use
these basic tips as a guide. Inappropriate
handset use can be both dangerous and
bothersome. Please take care not to
disturb others when using your handset.
Adjust handset use according to your
surroundings.
.Turn it off in theaters, museums and other
places where silence is the norm.
.Refrain from using it in restaurants, hotel
lobbies, elevators, etc.
.Observe signs and instructions regarding
handset use aboard trains, etc.
.Refrain from use that interrupts the flow of
pedestrian or vehicle traffic.
Mutes most handset function sounds.
1)(Long)
.Manner mode is set.
Temporarily suspends all transmissions.
1%SSettings S%Sf
Network
2Offline Mode S%
3On S%
.Offline Mode is set.
Mobile Manners
Manner Mode
When Manner Mode is Active
.Ringtones and other sounds are muted.
.
831SH s vibrates for transmissions/alerts.
.Shutter click still sounds at fixed volume.
Canceling Manner Mode
)(Long)
Offline Mode
Canceling Offline Mode
In 3, Off S%
Advanced
0(Changing handset modes (Creating a custom mode (Resetting Mode Settings (P.1-25)

Getting Started
1
1-18
Security Codes
These codes are required for handset use.
.Write down Security Codes.
.Do not reveal Security Codes. SoftBank is
not liable for misuse or damages.
*Change as needed.
Enter four to eight digits for new Handset Code.
1%SSettings S%
Phone Menu
2Locks S%
3Change Code S%
4Enter current Handset Code
S%
5 Enter new Handset Code S %
6Re-enter new Handset Code
S%
Security Codes
Handset
Code
9999 by default; use or
change some functions
Center
Access
Code
4-digit code selected at
contract; access Optional
Services via landlines or
change contract details
Network
Password*
4-digit code selected at
contract; restrict incoming/
outgoing calls (Call Barring)
Incorrect Code Entry
.Handset code is incorrect! appears; try
again.
.If Network Password is incorrectly
entered three times consecutively, Call
Barring settings are locked. To resolve,
Network Password and Center Access
Code must be changed.
Changing Handset Code

Getting Started
1
1-19
Basic Tools
1%S0
.Handset phone number and the
name entered at initial setup appear.
Activate VeilView to prevent peeking.
1~(Long)
Lock handset keys and prevent accidental
operation/function activation.
1%(Long)
.Keypad Lock activates.
."does not turn off handset power.
1With handset closed,
H(Long)
.Mobile Light illuminates.
2H S Mobile Light goes out
My Details & Basic Tools
My Number
Editing My Details
After 1, f(select tab) SSelect
item SASSelect item S%S
Edit SA
VeilView
Canceling VeilView
~(Long)
Keypad Lock
Incoming Calls while Keypad Lock is
Active
.Keypad Lock is temporarily canceled;
press !to answer calls. Keypad Lock
reactivates after the call.
Canceling Keypad Lock
%(Long)
Pen Light
Important Pen Light Usage Note
.Do not point Pen Light at people or look
at it directly.
Advanced
0(Clearing My Details (Toggling My Details in Dual Mode (Changing battery strength indicator pattern (Changing VeilView pattern/density (P.1-25)

Getting Started
1
Basic Tools
1-20
1%STools S%Sf
Clocks/Gauges
2Battery Meter S%
. Approximate battery strength appears.
Access this handy guide to handset
settings and key functions/shortcuts.
1%STools S%Sf
Doc./Rec.
2Phone Help S%
3Select item S%
.For Indicators, select category and
press %.
Check active indicators and their
descriptions. (Status Icon List)
1'(Long)
.Active indicators are enlarged;
description for selected indicator
appears.
.Use gto select indicators to view
their descriptions.
.Press %to open menu/window
(e.g., Battery Meter window from
battery strength indicator). May be
unavailable for some indicators.
Battery Meter
Changing Battery Strength Indicator
Pattern
After 2, BSSelect pattern S%
,Remaining time is approximated for
current handset usage pattern.
Phone Help Indicator Descriptions