SoftBank 921SH User manual

Introduction
Thank you for purchasing SoftBank 921SH.
.For proper handset use, read this guide beforehand.
.Keep this guide in a convenient place for reference.
.Accessible SoftBank services may vary by service area, subscription, etc.
SoftBank 921SH is compatible with 3G network technology.
Notes
.Copying this guide in whole or part without authorization is prohibited.
.Guide content is subject to change without prior notice.
.Efforts have been made to ensure the accuracy and clarity of this guide. Please contact
Customer Service, General Information (P. 1 4 - 3 9 ) about unclear or missing information.

i
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Chapter Contents
At A Glance
Getting Started
Basic Operations
Calling
Messaging
Yahoo! Keitai & PC Site Browser
Digital TV
Camera & Imaging
Media Player & S! Applications
Handy Extras
Communication Services
Handset Security
Connectivity & File Backup
Handset Customization
Appendix

ii
Guide Usage Notes
Notes
Most operation descriptions are based on default settings with
Slider open (P. 1 - 2 ) in Standby (P. 1 - 1 1 ).
Operations and results may differ by handset status.
Sample screenshots, etc. are provided for reference only.
Actual handset windows, menus, etc. may differ in appearance.
."(Japanese)" appears next to functions or applications which require
Japanese ability to use as intended.

iii
Table of Contents
Guide Usage Notes .......................... ii
Table of Contents ............................ iii
Accessories ...................................... v
Safety Precautions.......................... vi
Handset Parts ................................ 1-2
Display ........................................... 1-4
Motion Control............................... 1-7
Sensor Key..................................... 1-8
Charging Battery ......................... 1-10
Power On/Off ............................... 1-11
Keypad Lock ................................ 1-12
My Details .................................... 1-13
Mobile Manners ........................... 1-14
Security Codes ............................ 1-15
Menu Operations........................... 2-2
Multi Job ........................................ 2-3
Simple Menu .................................. 2-4
Font Size ........................................ 2-5
Standby Display Options.............. 2-6
Customized Screen....................... 2-8
Handset Responses...................... 2-9
Text Entry..................................... 2-10
User Dictionary............................ 2-15
Phone Book ................................. 2-16
Data Folder .................................. 2-19
Memory Card ............................... 2-22
Additional Functions .................. 2-24
Voice Calling .................................. 3-2
Video Calling.................................. 3-4
Speed Dial ...................................... 3-6
Call Log .......................................... 3-7
Call Time & Call Cost ....................3-8
Optional Services .......................... 3-9
Additional Functions................... 3-11
Emergency Calls ......................... 3-15
Messaging...................................... 4-2
Sending Messages ........................ 4-4
Additional Functions..................... 4-8
Incoming Messages .................... 4-10
Additional Functions................... 4-12
Handling Messages..................... 4-14
Chat Folder .................................. 4-17
Mail Groups.................................. 4-18
PC Mail ......................................... 4-19
Additional Functions................... 4-22
Internet Services ........................... 5-2
Yahoo! Keitai.................................. 5-3
PC Site Browser ............................ 5-4
Browsing ........................................ 5-5
Bookmarks & Saved Pages .......... 5-8
Additional Functions..................... 5-9
Digital TV........................................ 6-2
TV Player ........................................ 6-6
TV Timer .........................................6-8
Additional Functions.....................6-9
Camera ...........................................7-2
Photo Camera ................................7-4
Video Camera ................................7-5
Shooting Modes ............................7-6
Editing Images...............................7-9
Printing.........................................7-12
Additional Functions...................7-13
Media Player...................................8-2
Music ..............................................8-5
Video...............................................8-7
Playlists .......................................... 8-9
Editing Video ...............................8-10
S! Appli.........................................8-13
Additional Functions...................8-15
Pen Light ........................................9-2
Phone Help.....................................9-3
Calendar & Tasks...........................9-4
Alarms ............................................9-9
Wakeup TV ...................................9-11
Calculator.....................................9-13
Expenses Memo ..........................9-14
Osaifu-Keitai®...............................9-15
Stopwatch ....................................9-18
Countdown Timer ........................9-19
World Clock..................................9-20
1Getting Started
2Basic Operations
3Calling
4Messaging
5
Yahoo! Keitai & PC Site Browser
6Digital TV
7Camera & Imaging
8
Media Player & S! Applications
9Handy Extras

Table of Contents
iv
Hour Minder................................. 9-21
Document Viewer........................ 9-22
Notepad........................................ 9-23
Voice Recorder ............................ 9-24
Scan Barcode .............................. 9-25
Create QR Code .......................... 9-26
Scan Card .................................... 9-27
Text Scanner................................ 9-28
S! Quick News ............................. 9-29
S! Information Channel .............. 9-30
e-Books........................................ 9-31
Additional Functions .................. 9-32
S! Town & S! Loop ...................... 10-2
S! Friend's Status ....................... 10-3
S! Circle Talk................................ 10-7
Near Chat ................................... 10-10
Handset Security......................... 11-2
Face Recognition ........................ 11-4
Additional Functions .................. 11-6
Infrared......................................... 12-2
Bluetooth®................................... 12-6
Mass Storage............................. 12-10
Backup ....................................... 12-11
S! Addressbook Back-up (SAB)... 12-14
Phone Settings............................ 13-2
Display & Key .............................. 13-3
Ringtones & Sounds................... 13-5
Text Entry & Phone Book ........... 13-6
Calling .......................................... 13-7
Messaging.................................... 13-8
Yahoo! Keitai & PC Site Browser ... 13-11
Digital TV ................................... 13-12
Camera....................................... 13-14
Media Player & S! Applications... 13-15
Handy Extras ............................. 13-16
Communication Services ......... 13-17
Connectivity .............................. 13-18
Reset .......................................... 13-19
USIM Card .................................... 14-2
Battery.......................................... 14-4
Software Update.......................... 14-5
Troubleshooting .......................... 14-6
Key Assignments ........................ 14-9
Pager Codes .............................. 14-11
Character Codes ....................... 14-12
Specifications............................ 14-18
Menu List ................................... 14-24
Index........................................... 14-30
Warranty & Service ................... 14-38
Customer Service ..................... 14-39
10 Communication Services
11 Handset Security
12 Connectivity & File Backup
13 Handset Customization
14 Appendix

v
Accessories
[Battery (SHBBR1)
[Desktop Holder (SHEBR1)
[Utility Software (Japanese)*
*Complimentary sample.
[Headphones (with Microphone) (Black, SHLBG1)
[USB Cable*
Accessories
.For accessory-related information, please contact SoftBank Customer Center, General Information (P.14-39).
.Use specified Charger (sold separately) only.
.In this guide, Headphones (with Microphone) is referred to as "Headphones."
.Utility Software is designed exclusively for 921SH. Download newest versions via SOFTBANK MOBILE Corp. Website (P.14-22).

vi
Safety Precautions
.Read safety precautions before using handset.
.Observe precautions to avoid injury to self or others, or damage to property.
.SoftBank is not liable for any damages resulting from use of this product.
[Symbols
Make sure you thoroughly understand these symbols before reading on. Symbols and their meanings are described below:
Safety Precautions
Before Using Handset
aDANGER Great risk of death or serious injury from improper use
aWARNING Risk of death or serious injury from improper use
aCAUTION Risk of injury or damage to property from improper use
Prohibited Actions Compulsory Actions Attention Required
bcdef
gh
a

vii
Safety Precautions
g
Use specified battery, Charger and
Desktop Holder only (P.v, P.1-10).
Non-specified equipment use may cause
malfunctions, electric shock or fire due to
battery leakage, overheating or bursting.
b
Do not short-circuit Charger terminals.
Keep metal objects away from Charger
terminals. Keep handset away from jewelry.
Battery may leak, overheat, burst or ignite
causing injury. Use a case to carry battery.
b
Prevent injury from battery leakage,
breakage or fire. Do not:
.Heat or dispose of battery in fire
.Open/modify/disassemble battery
.Damage or solder battery
.Use a damaged or warped battery
.Use non-specified charger (P.1-10)
.Force battery into handset
.Charge battery near fire or sources of
heat; or expose it to extreme heat
.Use battery for other equipment
g
If battery fluid gets in eyes, do not
rub; rinse with water and consult a
doctor immediately.
Eyes may be severely damaged.
b
Do not use supplied Desktop Holder
for other equipment.
Supplied Desktop Holder is designed
exclusively for 921SH. Do not use for other
devices; may cause overheating, fire,
electric shock or malfunction.
b
Do not insert foreign objects into the
handset, Charger or Desktop Holder.
Do not insert metal or flammable objects into
handset, Charger or Desktop Holder; may
cause fire or electric shock. Keep out of
children's reach.
d
Keep handset out of rain or extreme
humidity.
Fire or electric shock may result.
b
Keep handset away from liquid-filled
containers.
Keep the handset, Charger and Desktop
Holder away from chemicals or liquids; fire
or electric shock may result.
b
Do not place battery, handset,
Charger or Desktop Holder in ovens,
microwave ovens, etc.
Battery or other parts may leak, burst,
overheat or ignite; may cause malfunction,
accident or injury.
c
Do not disassemble or modify
handset or related hardware.
.Do not open handset, Charger or Desktop
Holder; may cause electric shock or injury.
Contact SoftBank Customer Center,
Customer Assistance for repairs.
.Do not modify handset, Charger or
Desktop Holder; fire or electric shock may
result.
b
Do not use Mobile Light near people's
faces.
Eyesight may be temporarily affected
leading to accidents.
CAUTION:
Use of controls, adjustments or performance
of procedure other than those specified
herein may result in hazardous radiation
exposure. As the emission level from Mobile
Light LED used in this product is harmful to
the eyes, do not attempt to disassemble the
cabinet. Servicing is limited to qualified
servicing station only.
h
If an abnormality occurs, or water/
foreign matter is inside handset:
If handset emits an unusual sound, smoke
or odor, or if water or foreign matter is inside
it, discontinue use; may cause fire or electric
shock. Turn off handset, remove battery and
unplug AC Charger; contact SoftBank
Customer Center, Customer Assistance.
DANGER
Handset, Battery & Charger
Battery
Desktop Holder
WARNING
Handset, Battery & Charger

Safety Precautions
viii
g
Keep handset off and Charger
disconnected near gas stations or
places with fire/explosion risk.
Handset use near petrochemicals or
other flammables may cause fire/
explosion; turn handset off before
using Osaifu-Keitai®at gas stations
(cancel IC Card Lock beforehand).
b
Do not subject handset, Charger or
Desktop Holder to strong shocks or
impacts.
.Avoid strong shocks to AC Charger while it
is plugged into the outlet; may cause
malfunction or injury.
.Strong shocks or impacts to handset,
Charger or Desktop Holder may cause
malfunction or injury. Should handset be
damaged, remove battery then contact
SoftBank Customer Center, Customer
Assistance. Discontinue handset use; may
cause fire, electric shock or injury.
b
Take measures to prevent accidents.
.Do not use handset (including TV) while
driving; park beforehand. Phone use while
driving is prohibited by the Road Traffic
Law (revised November 1, 2004).
.Do not use Headphones while driving or
cycling. Accidents may result.
.Moderate volume outside, especially near
road/rail crossings, etc. to avoid accidents.
b
Do not swing handset by Headphones
or strap.
May result in injury or breakage.
g
Turn handset power off before
boarding aircraft.
Using wireless devices aboard aircraft may
cause electronic malfunctions or endanger
aircraft operation.
g
Adjust vibration and ringtone
settings:
Users with a heart condition/pacemaker/
defibrillator should adjust handset settings
accordingly.
g
During thunderstorms, turn power off;
find cover.
There is a risk of lightning strike or electric
shock.
b
Confirm there is ample space for
Quick Shortcut use; hold handset
firmly and shake it gently.
Handset may slip, resulting in injury or
breakage.
b
Use only the specified voltage.
Non-specified voltages may cause fire or
electric shock.
.AC Charger: AC 100V-240V Input
e
Charger care
.Do not touch with wet hands. Electric
shock may occur.
b
.Pull AC Charger straight out to unplug it;
may cause malfunction or injury.
.Do not use multiple cords in one outlet;
may cause excess heat/fire.
.Do not bend, twist, pull or set objects on
cord. Exposed wire may cause fire or
electric shock.
b
Do not short-circuit Charger
terminals.
May cause overheating, fire or electric
shock. Keep metal away from terminals.
g
Damaged AC Charger cord:
May cause fire or electric shock; discontinue
use and purchase a new Charger.
h
During thunderstorms:
Unplug AC Charger to avoid damage, fire or
electric shock.
g
Charger/Desktop Holder use and
children:
May cause electric shock/injury; keep out of
reach.
b
Do not use Desktop Holder inside
vehicles.
Extreme temperature or vibration may cause
fire or damage handset, etc.
Handset Charger

ix
Safety Precautions
g
.If battery does not charge properly, stop
trying. Battery may overheat, burst or
ignite.
.At signs of a battery leak, avoid fire
sources. It may catch fire or burst.
g
If there is abnormal odor, excessive heat,
discoloration or distortion, remove battery
from handset.
It may leak, overheat or explode.
This section is based on "Guidelines on the Use of
Radio Communications Equipment such as Cellular
Telephones and Safeguards for Electronic Medical
Equipment" (Electromagnetic Compatibility
Conference, April 1997) and "Report of Investigation
of the Effects of Radio Waves on Medical
Equipment, etc." (Association of Radio Industries
and Businesses, March 2001).
g
Persons with implanted pacemaker/
defibrillator should keep handset
more than 22 cm away.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Turn handset off in crowds or trains
where persons with implanted
pacemaker/defibrillator may be near.
Radio waves can interfere with implanted
pacemakers or defibrillators causing such
devices to malfunction.
g
Observe these rules inside medical
facilities:
.Do not enter an operating room or an
Intensive or Coronary Care Unit while
carrying a handset.
.Keep handset off in hospitals, including
lobbies.
.Obey medical facility rules on mobile
phone use.
g
Consult electronic medical equipment
vendor on radio wave effects.
a
Handset care
.Place handset on stable surfaces to avoid
malfunction or injury.
.Keep handset away from oily smoke or
steam. Fire or accidents may result.
.Cold air from air conditioners may
condense, resulting in leakage or burnout.
.Keep handset away from heat/direct
sunlight (e.g., inside vehicles, etc.).
Warping, discoloration or fire may occur.
Battery shape may be affected.
.Keep handset out of extremely cold places
to avoid malfunction or accidents.
.Keep handset away from fire sources to
avoid malfunction or accidents.
a
Usage environment
.Excessive dust may prevent heat release
and cause burnout or fire.
.Avoid using handset on the beach. Sand
may cause malfunction or accidents.
.Keep handset away from credit cards,
telephone cards, etc. to avoid data loss.
Battery Handset Use & Electronic Medical Equipment
CAUTION
Handset, Battery & Charger

Safety Precautions
x
a
Handset temperature
Handset may become hot while in use.
Avoid prolonged contact with skin especially
at high temperature. May cause burn
injuries.
b
Avoid leaving handset in extreme heat
(inside vehicles, etc.).
Hot handset may lead to burn injuries.
a
Volume settings
Moderate handset volume; excessive
volume may damage ears or hearing.
a
Opening/closing Slider
Keep fingers, straps, etc. outside; may
cause injury, malfunction or breakage.
a
Headphones
.Do not force plugs or pull on cord; may
damage plugs or cord.
.Keep plugs clean to avoid noise and
malfunction.
b
Inside vehicles
Handset use may cause electronic
equipment to malfunction.
g
If you experience any skin irritation
associated with handset use,
discontinue handset use and consult
a doctor.
Metal and other materials (P. 1 4 - 1 8 ) may
cause skin irritation, rashes, or itchiness
depending on your physical condition.
b
AC Charger cord
.Grasp plug (not cord) to disconnect AC
Charger. May cause fire/electric shock.
.Keep cord away from heaters. Exposed
wire may cause fire or electric shock.
g
.Stop use if plug is hot or improperly
connected. May cause fire/electric shock.
b
Always charge handset in a
well-ventilated area.
Avoid covering/wrapping Charger and
Desktop Holder; may cause damage/fire.
h
During periods of disuse
Always unplug AC Charger after use.
h
Handset maintenance
Always disconnect AC Charger when
cleaning handset.
b
Do not touch Desktop Holder while in
use.
May cause burn injuries.
b
Do not throw or abuse battery. Battery may
overheat, burst or ignite.
b
Do not leave battery in direct sunlight or
inside a closed vehicle; may reduce battery
performance or overheat. An overheated
battery may cause fire.
f
Do not expose battery to liquids.
Performance may deteriorate.
g
If battery fluid contacts skin or clothes, rinse
with clean water immediately.
b
Do not dispose of an exhausted battery with
ordinary refuse; always tape over battery
terminals before disposal. Take battery to a
SoftBank Shop, or follow the local disposal
regulations.
g
Keep battery out of children's reach.
a
.Charge battery in ambient temperatures
between 5oC and 35oC; outside this range,
battery may leak/overheat and
performance may deteriorate.
.If your child is using handset, explain all
instructions and supervise usage.
.If there is abnormal odor or excessive
heat, stop using battery and call SoftBank
Customer Center, Customer Assistance.
.Charge battery at least once every
six months; an uncharged battery may
become unusable.
Handset Charger Battery

xi
Safety Precautions
.SoftBank is not liable for any damages resulting
from accidental loss/alteration of handset or
Memory Card data. Keep a copy of Phone Book
entries, etc. in a separate place.
.Handset transmissions may be disrupted inside
buildings, tunnels or underground, or when
moving into/out of such places.
.Use handset without disturbing others.
.Handsets are radios as stipulated by the Radio
Law. Under the Radio Law, handsets must be
submitted for inspection upon request.
.Handset use near landlines, TVs or radios may
cause interference.
.Beware of eavesdropping.
Because this service is completely digital, the
possibility of signal interception is greatly reduced.
However, some transmissions may be overheard.
Eavesdropping
Deliberate/accidental interception of
communications constitutes eavesdropping.
.Never use handset while driving.
.Do not park illegally to use handset.
.Handset use may affect a vehicle's electronic
equipment.
Never use handset aboard aircraft (keep power off).
Handset use may impair aircraft operation.
.If handset is left with no battery or an exhausted
one, data may be altered/lost. SoftBank is not
liable for any resulting damages.
.Use handset between 5oC - 35oC (35% - 85%
humidity).
.Avoid extreme temperatures and direct sunlight.
.Exposing lens to direct sunlight may damage color
filter and affect image color.
.Clean handset with dry, soft cloth. Using alcohol,
thinner, etc. may damage it.
.Avoid scratching handset Display.
.Function Usage Limits
These functions are disabled after handset
upgrade/replacement or service cancellation:
Camera; Media Player; S! Applications; TV.
After a period of disuse, these functions may be
unusable; retrieve Network Information (P.13-18)
to restore usability.
.Handset is not water-proof. Avoid exposure to
liquids and high humidity (e.g., precipitation,
perspiration, beach, cold air from air conditioning,
toilet, bathroom, etc.).
.Avoid heavy objects or excessive pressure. May
cause malfunction or injury.
,Do not sit on handset in back pants pocket.
,Do not place heavy objects on handset inside
handbags, packs, etc.
.Connect only specified products to Headphone
Port. Other devices may malfunction or cause
damage.
.Always turn off handset before removing battery.
General Notes
General Use Inside Vehicles
Aboard Aircraft
Handset Care

Safety Precautions
xii
Copyright laws protect sounds, images, computer
programs, databases, other materials and copyright
holders. Duplicated material is limited to private use
only. Use of materials beyond this limit or without
permission of copyright holders may constitute
copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using
images captured with handset camera.
Licensed by QUALCOMM Incorporated under one or
more of the following United States Patents and/or
their counterparts in other nations:
4,901,307 5,490,165 5,056,109 5,504,773
5,101,501 5,506,865 5,109,390 5,511,073
5,228,054 5,535,239 5,267,261 5,544,196
5,267,262 5,568,483 5,337,338 5,600,754
5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338
Video recording and playback are based on MPEG-4
and VC-1.
This product is licensed under the MPEG-4 Visual
Patent Portfolio License for the personal and
non-commercial use of a consumer to (i) encode
video in compliance with the MPEG-4 Video
Standard ("MPEG-4 Video") and/or (ii) decode
MPEG-4 Video that was encoded by a consumer
engaged in a personal and noncommercial activity
and/or was obtained from a licensed video provider.
No license is granted or implied for any other use.
Additional information may be obtained from MPEG
LA.
See http://www.mpegla.com.
This product is licensed under the MPEG-4 Systems
Patent Portfolio License for encoding in compliance
with the MPEG-4 Systems Standard, except that an
additional license and payment of royalties are
necessary for encoding in connection with (i) data
stored or replicated in physical media which is paid
for on a title by title basis and/or (ii) data which is
paid for on a title by title basis and is transmitted to
an end user for permanent storage and/or use. Such
additional license may be obtained from MPEG LA,
LLC.
See http://www.mpegla.com for additional details.
THIS PRODUCT IS LICENSED UNDER THE VC-1
PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE VC-1 STANDARD ("VC-1
VIDEO") AND/OR (ii) DECODE VC-1 VIDEO THAT
WAS ENCODED BY A CONSUMER ENGAGED IN
A PERSONAL AND NONCOMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER
LICENSED TO PROVIDE VC-1 VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED
FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG
LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
Handset employs RSA®BSAFE=
software developed by RSA Security
Inc.
RSA is a registered trademark of RSA
Security Inc.
BSAFE is a registered trademark of
RSA Security Inc. in the United States
and/or other countries.
This product is equipped
with JBlend=designed to
accelerate the
performance of Java=
Application.
Powered by JBlend=.
Copyright 1997-2008 Aplix
Corporation.
All rights reserved.
JBlend and JBlend-related brands are trademarks or
registered trademarks of Aplix Corporation in Japan
and other countries.
Java and Java-related brands are trademarks or
registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
Copyrights
The software contained in handset is copyrighted
material; copyright, moral right and other related
rights are protected by copyright laws. Do not
copy, modify, alter, disassemble, decompile or
reverse-engineer the software, and do not
separate it from hardware in whole or part.

xiii
Safety Precautions
microSDHC=, microSD=and miniSD=are
trademarks of the SD Card Association.
This product employs NetFront Browser (Internet
browser) and NetFront SMIL Player developed by
ACCESS Co., Ltd.
Copyrightc1996-2008 ACCESS CO., Ltd.
ACCESS and NetFront are trademarks or registered
trademarks of ACCESS Co., Ltd. in Japan or other
countries.
This product includes a module developed by
Independent JPEG Group.
IrSimple=, IrSS=and IrSimpleShot=are
trademarks of the Infrared Data Association®.
Bluetooth is a registered trademark of the Bluetooth
SIG, Inc.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by SHARP is under license.
The frequency band utilized by handset Bluetooth®
function is shared with industrial, scientific or
medical equipment, including household microwave
ovens, etc., and used by radio stations, amateur
radio stations, etc. (hereafter "other radio stations").
1 Before using Bluetooth®, visually confirm that no
other radio stations sharing the same frequency
band are in use nearby.
2 Should interference occur between handset and
other radio stations, move or cancel Bluetooth®
function immediately.
3 For additional information and support, contact us
at the following number.
SoftBank Customer Center, General Information
From a SoftBank handset, call toll free at 157 for
General Information.
From landlines, see P. 1 4 - 3 9 "Customer Service."
This radio station utilizes 2.4 GHz band with FHSS
modulation. Maximum transmission radius is
10 meters (32 feet).
Microsoft, PowerPoint and Excel are registered
trademarks of Microsoft Corporation in the United
States and/or other countries.
Powered by Mascot Capsule®/Micro3D Edition=.
Mascot Capsule®is a registered trademark of HI
Corporation.
c2002-2008 HI Corporation. All rights reserved.
FeliCa is a contactless IC card technology
developed by Sony Corporation.
FeliCa is a registered trademark of Sony Corporation.
m is a registered trademark of FeliCa Network, Inc.
Osaifu-Keitai is a registered trademark of NTT
DoCoMo, Inc.
QR Code is a registered trademark of DENSO
WAVE INCORPORATED.
This product employs Adobe®
Flash®Lite=technology
developed by Adobe Systems
Incorporated.
Copyrightc1995-2008 Adobe
Macromedia Software LLC. All
rights reserved.
Adobe and Flash are either trademarks or registered
trademarks of Adobe Systems Incorporated in the
United States and/or other countries.

Safety Precautions
xiv
Document Viewer is
enabled by Picsel
Technologies.
Picsel, Picsel Powered,
Picsel Viewer, Picsel File Viewer, Picsel Document
Viewer, Picsel PDF Viewer and the Picsel cube logo
are trademarks or registered trademarks of Picsel
Technologies Ltd.
Chaku-Uta and Chaku-Uta Full are registered
trademarks of Sony Music Entertainment (Japan)
Inc.
BookSurfing®is a registered trademark of CELSYS
Inc., Voyager Japan, Inc. and INFOCITY Inc.
Solo Travelling Photo®is a registered trademark of
Information System Products Co., Ltd.
SOFTBANK, SoftBank and the SoftBank logo are
trademarks or registered trademarks of SOFTBANK
CORP. in Japan and other countries.
Yahoo! and the Yahoo! and Y! logos are trademarks
or registered trademarks of Yahoo! Inc.
CP8 PATENT
Video Call, S! Application, Customized Screen,
Movie Sha-mail, Sha-mail, 3D Pictogram, Input
Memory, Near Chat, Multi Job, S! Mail, Arrange Mail,
Feeling Mail, S! Information Channel, S! Town,
S! Loop, PC Site Browser, Weather Indicator,
S! Quick News, S! Addressbook Back-up, S! Circle
Talk, S! Friend's Status, Lifestyle-Appli, S! Familiar
Usability, S! Music Connect and Secure Remote
Lock are trademarks or registered trademarks of
SOFTBANK MOBILE Corp.
Other company and product names mentioned
herein are trademarks or registered trademarks of
their respective owners.

xv
Safety Precautions
921SH meets the government's requirements
for exposure to radio waves.
These requirements are based on scientific basis to
assure that radio waves emitted from mobile phones
and other handheld wireless devices do not affect
human health. They require that the Specific
Absorption Rate (SAR), which is the unit of
measurement for the amount of radiofrequency
absorbed by the body, shall not exceed 2 W/kg*. This
limit includes a substantial safety margin designed to
assure the safety of all persons, regardless of age or
health, and meets the international standard set by
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) in cooperation with World
Health Organization (WHO).
All mobile phones, prior to product launch, must be
certified as compliant with government requirements
as stipulated by the Radio Law. 921SH has been
granted Technical Regulations Conformity
Certification by TELECOM ENGINEERING
CENTER. Its highest SAR value is 1.120 W/kg. This
value was obtained by TELECOM ENGINEERING
CENTER as part of the certification process. SAR
tests were conducted with handset transmitting at its
highest certified power level in accordance with
testing methods set by the government. While there
may be differences between the SAR levels for
various handsets, they all meet the governmental
requirements for safe exposure. The actual SAR
level of the handset while operating can be well
below the highest value. This is because the
handset is designed to operate at multiple power
levels so as to use only the power required to reach
the Network.
Additional information on SAR can be obtained on
the following Websites.
Ministry of Internal Affairs and Communications
http://www.tele.soumu.go.jp/e/ele/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/initiation/sar.html (Japanese)
*Requirements are stipulated in Radio Law
(Ordinance Regulating Radio Equipment, Article
14-2).
Specific Absorption Rate (SAR)

1
1- 1
Getting Started
Handset Parts ................................. 1-2
Parts & Functions ............................ 1-2
Display ............................................ 1-4
Indicators ......................................... 1-4
Viewing Display ............................... 1-6
Motion Control ............................... 1-7
Sensor Key ..................................... 1-8
Charging Battery.......................... 1-10
Power On/Off................................ 1-11
Handset Power On/Off ...................1-11
Keypad Lock ................................ 1-12
My Details ..................................... 1-13
My Number.....................................1-13
Mobile Manners............................ 1-14
Security Codes ............................ 1-15

Getting Started
1
1- 2
Handset Parts
1Internal Camera
2Earpiece
3Light Sensor
4Small Light
5Display
6Sensor Key
7Speaker
8Internal Antenna Location
9External Camera (lens cover)
aMobile Light
bmLogo
cBattery Cover
dStrap Eyelet
eAntenna (for TV reception)
fInfrared Port
gHeadphone Port (with Port Cover)
hCharging Terminal
iMicrophone
jExternal Device Port (with Port Cover)
Use Keypad Lock to
prevent accidental
operation/function
activation.
Slide Display until it stops.
Do not forcefully slide Display; damage
may result.
Parts & Functions
5
g
h
6
7
8
c
b
1
2
3
9
a
i
j
4
d
fe
.Do not cover or place stickers, etc. over
Light Sensor, Sensor Key or Internal
Antenna area.
.Replace Port Cover after use.
.Avoid metallic straps; Antenna sensitivity
may be affected.
Slider Positions
Slider Closed
Slider Open

Getting Started
1
1- 3
Handset Parts
Keys are indicated in this guide as shown.
1Multi Selector (right) d
Open Received Calls.
2Multi Selector (up) a
Open Standby Window.
3Center Key %
Open Main Menu.
4Multi Selector (left) c
Open Dialed Numbers.
5Mail Key B
Open Messaging menu. Long Press to
open S! Mail Composition window.
6Start Key !
Open All Calls.
7Clear/Back Key $
Play Answer Phone messages. Long
Press to activate/cancel Answer Phone.
8Shortcuts & A/a Key '
Open Shortcuts menu.
9Keypad 0- 9
Enter numbers to place calls or access
functions (Quick Operations). Long Press
to open Phone Book.
anKey (
Enter n, +, P, ? and -.
Long Press to open Status Template.
bYahoo! Keitai Key A
Open Yahoo! Keitai portal. Long Press to
open Yahoo! Keitai menu.
cPower On/Off Key "
Toggle Standby display. Long Press to
turn handset power off.
dMulti Selector (down) b
Open Phone Book. Long Press to create
new Phone Book entries.
eTV/Text Key &
Activate TV. Long Press to open Change
Menu window.
f# Key #
Long Press to activate/cancel Manner
mode.
gS! Circle Talk Key H
Open S! Circle Talk member list. Long
Press to illuminate Mobile Light.
hMulti Job/Manner Key I
Open: Select handset mode.
Closed: Open All Calls. Long Press to
activate/cancel Manner mode.
iVolume Up Key E
Closed: Long Press to check e-money
balance.
jVolume Down Key F
Closed: Long Press to activate TV.
kSide End Key J
Toggle Standby display. Long Press to
turn off Display.
lSensor On/Off & Keypad Lock Key K
Enable/disable Sensor Key. Long Press to
activate/cancel Keypad Lock.
Handset Keys
1
2
3
4
5
d
e
b
c
f
6
87
9
a
g
h
i
j
k
l
Side Keys

Getting Started
1
1- 4
Display
[Basic Status
*The more bars the better.
[Function Status
[Notifications
[Warnings
Indicators
Display Indicators
1!Signal strength*
2"Packet transmission available
30Battery strength (Kmay
appear instead.)
1
FActive S! Application
<Paused S! Application
gMusic playback in progress
aTV recording in progress
(handset)
bTV recording in progress
(Memory Card)
2
@Memory Card in use
8Memory Card formatting
OTV Timer/TV Recording Timer set
3rMusic playback in progress (via
Bluetooth®)
47Multiple functions (Multi Job)
active
13
2
1
2
3
4
1CUnread mail
BUnread Delivery Report
2
:Answer Phone active & message
recorded
lAnswer Phone canceled &
message recorded
3NNew Voicemail
4
x
Unread S! Information Channel info
9Software Update result
5Unread S! Quick News info
5SContents Key received
6+Unread S! Friend's Status
notification
1AMail memory low
2OMessage delivery failure
3;Memory Card unusable/
misinserted
2
3
1
5
4
6
2
3
1