SoftBank 930SH User manual

Introduction
Thank you for purchasing SoftBank 930SH.
.For proper handset use, read "First Step Guide" in 930SH Starter Guide and this guide
beforehand.
.Accessible SoftBank services may vary by service area, subscription, etc.
SoftBank 930SH is compatible with both 3G and GSM network technologies.
Notes
.Copying this guide in whole or part without authorization is prohibited.
.Guide content is subject to change without prior notice.
.Efforts have been made to ensure the accuracy and clarity of this guide. Please contact
SoftBank Customer Center, General Information (P. 1 4 -4 0 ) about unclear or missing
information.

ii
Guide Usage Notes
Notes
.Most operation descriptions are based on default settings with handset
open (P. 1 - 2 ) in Standby (P. 1 - 6 ).
.Operations and results may differ by handset status.
.Sample screenshots, etc. are provided for reference only.
.Actual handset windows, menus, etc. may differ in appearance.
."(Japanese)" appears next to functions or applications which require
Japanese ability to use as intended.

iii
Table of Contents
Guide Usage Notes .......................... ii
Table of Contents ............................ iii
Accessory ......................................... v
Safety Precautions.......................... vi
Handset Parts ................................ 1-2
Charging Battery ........................... 1-4
Power On/Off ................................. 1-6
Display ........................................... 1-7
Accessing Functions .................. 1-10
Motion Control............................. 1-14
Mobile Manners ........................... 1-16
Security Codes ............................ 1-17
Basic Tools .................................. 1-18
Double Number ........................... 1-19
Additional Functions .................. 1-22
Troubleshooting .......................... 1-24
Font Size ........................................ 2-2
Standby Window ........................... 2-3
Wallpaper ....................................... 2-5
Customized Screen & S! Familiar
Usability ......................................... 2-6
Sounds & Alerts ............................ 2-7
Text Entry....................................... 2-8
User Dictionary............................ 2-13
Dictionary..................................... 2-14
Search .......................................... 2-16
Scratch Pad.................................. 2-17
Phone Book ................................. 2-18
Data Folder .................................. 2-21
Memory Card ............................... 2-24
Additional Functions................... 2-26
Troubleshooting .......................... 2-34
Emergency Calls ........................... 3-2
Voice Calling .................................. 3-3
Video Calling.................................. 3-5
Decoration Call .............................. 3-7
Speed Dial ...................................... 3-8
Call Log .......................................... 3-9
Call Time & Call Cost .................. 3-10
Optional Services ........................ 3-11
Additional Functions................... 3-13
Troubleshooting .......................... 3-22
Messaging...................................... 4-2
Sending Messages ........................ 4-4
Incoming Messages ...................... 4-8
Handling Messages..................... 4-10
Chat Folder .................................. 4-13
Mail Groups.................................. 4-14
PC Mail ......................................... 4-15
Additional Functions................... 4-18
Troubleshooting .......................... 4-32
Internet Services ........................... 5-2
Yahoo! Keitai.................................. 5-3
PC Site Browser ............................ 5-4
Browsing ........................................ 5-5
Bookmarks & Saved Pages .......... 5-7
RSS Feeds......................................5-8
Additional Functions.....................5-9
Troubleshooting ..........................5-16
Digital TV........................................6-2
TV Player ........................................6-8
TV Timer .......................................6-10
Additional Functions...................6-11
Troubleshooting ..........................6-17
Camera ...........................................7-2
Photo Camera ................................7-4
Video Camera ................................7-5
Review ............................................7-6
Shooting Modes ............................7-7
Editing Images...............................7-9
Printing.........................................7-13
Additional Functions...................7-14
Troubleshooting ..........................7-18
Media Player...................................8-2
Music ..............................................8-5
Video...............................................8-6
Playlists .......................................... 8-7
S! Appli...........................................8-8
Additional Functions.....................8-9
Troubleshooting ..........................8-14
Calendar & Tasks...........................9-2
1Getting Started
2Basic Operations
3Calling
4Messaging
5
Yahoo! Keitai & PC Site Browser
6Digital TV
7Camera & Imaging
8
Media Player & S! Applications
9Handy Extras

Table of Contents
iv
Alarms............................................ 9-6
Wakeup TV..................................... 9-8
Calculator .................................... 9-10
Expenses Memo.......................... 9-11
Osaifu-Keitai®.............................. 9-12
Pretense Call ............................... 9-15
Stopwatch.................................... 9-16
Countdown Timer ....................... 9-17
World Clock ................................. 9-18
Hour Minder................................. 9-19
Document Viewer........................ 9-20
Notepad........................................ 9-21
Voice Recorder ............................ 9-22
Scan Barcode .............................. 9-23
Create QR Code .......................... 9-24
Scan Card .................................... 9-25
Text Scanner................................ 9-26
S! Quick News ............................. 9-27
S! Information Channel .............. 9-28
e-Books........................................ 9-29
Additional Functions .................. 9-30
Troubleshooting .......................... 9-44
S! Town & S! Loop ...................... 10-2
S! Friend's Status ....................... 10-3
S! Circle Talk................................ 10-6
Near Chat ..................................... 10-8
Blog Tool...................................... 10-9
Additional Functions ................ 10-10
Troubleshooting ........................ 10-12
Handset Security......................... 11-2
Face Recognition ........................ 11-4
Additional Functions .................. 11-6
Infrared......................................... 12-2
IC Transmission .......................... 12-5
Bluetooth®.................................... 12-7
Mass Storage............................. 12-10
Backup ....................................... 12-11
S! Addressbook Back-up (SAB)..
12-13
Additional Functions ................ 12-16
Troubleshooting ........................ 12-19
Date & Time ................................. 13-2
Display & Key .............................. 13-3
Ringtones & Sounds................... 13-5
Connectivity ................................ 13-6
Reset ............................................ 13-8
USIM Card .................................... 14-2
Battery.......................................... 14-4
Software Update.......................... 14-5
Troubleshooting .......................... 14-6
Key Assignments ........................ 14-8
Pager Codes .............................. 14-10
Character Codes ....................... 14-11
Weather Indicators.................... 14-17
Specifications............................ 14-18
Menu List ................................... 14-24
Index........................................... 14-31
Warranty & Service ................... 14-39
Customer Service...................... 14-40
10 Communication Services
11 Handset Security
12 Connectivity & File Backup
13 Handset Customization
14 Appendix

vi
Safety Precautions
Read safety precautions before using handset.
.Observe precautions to avoid injury to self or others, or damage to
property.
.SoftBank is not liable for any damages resulting from use of this
product.
These labels indicate the degree of risk from improper use.
Make sure you thoroughly understand their meanings before
reading on.
These symbols indicate prohibited or compulsory actions.
Make sure you thoroughly understand their meanings before
reading on.
Safety Precautions
DANGER Great risk of death or
serious injury from
improper use
WARNING Risk of death or serious
injury from improper
use
CAUTION Risk of serious injury or
damage to property
from improper use
$Prohibited actions
%Disassembly prohibited
&Exposure to liquids prohibited
'Use with wet hands prohibited
(Compulsory actions
)Unplug Charger from outlet

vii
Safety Precautions
(
Use specified battery, Charger
(sold separately) and Desktop
Holder (sold separately) only.
Non-specified equipment use may cause
battery to leak, overheat, burst or ignite,
and may cause Charger to overheat,
ignite, malfunction, etc.
%
Do not disassemble, modify or
solder handset or related hardware.
May cause fire, injury, electric shock or
malfunction. Battery may leak, overheat,
burst or ignite.
Modifying handsets is prohibited by the
Radio Law and subject to a penalty.
&
Do not expose handset or related
hardware to liquids.
Do not leave handset or related
hardware wet after exposure to water,
pet urine, etc., and do not charge wet
battery. May cause overheating, electric
shock, fire, injury or malfunction.
Use them in an appropriate place
properly.
$
Do not charge battery in or expose
handset or related hardware to
extreme heat (e.g., near fire or
sources of heat, in direct sunlight,
inside vehicles, etc.).
May cause warping/malfunction; battery
may leak, overheat, ignite or burst.
Handset or related hardware may
become hot to the touch, leading to burn
injuries, etc.
$
Do not force battery/Charger into
handset. Check the direction and
retry.
Battery may leak, overheat, burst, ignite,
etc.
$
Do not place handset, battery or
Charger in/on ovens, microwave
ovens, pressure cookers,
induction stoves or other cooking
appliances.
Battery may leak, overheat, burst or
ignite. Handset/Charger may overheat,
emit smoke, ignite, malfunction, etc.
(
Keep handset off and Charger
disconnected near gas stations or
places with fire/explosion risk.
Handset use near petrochemicals or
other flammables may cause fire/
explosion; turn handset off before using
Osaifu-Keitai®at gas stations (cancel IC
Card Lock beforehand).
$
Do not apply strong shocks or
impacts.
Do not drop/throw handset or related
hardware. Battery may leak, overheat,
burst or ignite, resulting in fire, electric
shock, malfunction, etc.
(
If there is unusual sound/odor,
smoke or any other abnormality:
Continued use may cause fire, electric
shock, etc.; grasp plug to disconnect
Charger, turn off handset, then remove
battery, being careful not to burn or
injure yourself.
$
Keep liquids (water, pet urine, etc.)
or conductive material (pencil
lead, metallic strip, metal jewelry,
etc.) away from charging terminals,
External Device Port or Memory
Card Slot.
May cause short circuit, resulting in fire,
malfunction, etc.
$
Do not place handset or related
hardware on unstable surfaces.
Handset or related hardware may fall,
resulting in injury, malfunction, etc.; be
especially careful when Vibration is set.
(
Keep handset and related
hardware out of infants' reach.
Infants may choke from swallowing
handset or related hardware or be
injured, etc.
Handset, Battery, USIM Card,
Charger (Sold Separately) &
Memory Card (Sold Separately)
DANGER
WARNING
CAUTION

Safety Precautions
viii
(
If your child is using handset and
related hardware, explain all
instructions and supervise usage.
Misuse may cause injury, etc.
Read battery label to confirm battery type; use/
dispose of battery accordingly.
$
Do not dispose of battery in fire.
Battery may leak, burst, ignite, etc.
$
Do not damage battery (with a nail,
hammer, foot, etc.) or subject it to
strong impacts or shocks.
Battery may leak, overheat, burst, ignite,
etc.
$
Keep wire or other metal objects
away from battery terminals. Do
not carry/store battery with
conductive material (pencil lead,
metallic strip, metal jewelry, etc.).
Battery may leak, overheat, burst, ignite,
etc.
(
If battery fluid gets in eyes, do not
rub; rinse with water and consult a
doctor immediately.
Eyes may be severely damaged.
(
If battery fluid contacts skin or
clothes, discontinue handset use
and rinse with clean water
immediately.
May cause skin damage.
(
If battery does not charge properly,
stop trying.
Battery may leak, overheat, burst, ignite,
etc.
(
If there is abnormal odor,
excessive heat, discoloration or
distortion, remove battery, being
careful not to burn or injure
yourself. Avoid fire sources.
Continued use may cause battery to
leak, overheat, burst, ignite, etc.
$
Do not dispose of an exhausted
battery with ordinary refuse.
Tape over battery terminals before
disposal. Take battery to a SoftBank
Shop, or follow the local disposal
regulations.
$
Do not use Mobile Light near
people's faces.
Eyesight may be temporarily affected
leading to accidents.
CAUTION:
Use of controls, adjustments
or performance of procedure
other than those specified
herein may result in
hazardous radiation exposure.
As the emission level from Mobile Light LED used in
this product is harmful to the eyes, do not attempt to
disassemble the cabinet. Servicing is limited to
qualified servicing station only.
[Mobile Light LED Properties
a) Emission Duration: Continuous
b) Wavelength
White: 400 - 700 nm
c) Maximum Emission Output
White: 240 μW (1.2 mW inside handset)
Battery
DANGER
WARNING
CAUTION
Handset
WARNING
CLASS 1
LED Product
EN60825-1:1994 A1:2002 & A2:2001
Mobile Light

ix
Safety Precautions
$
Do not use handset while driving
or cycling.
Accidents may result.
Phone use while driving or cycling is
prohibited by law and subject to a
penalty; park in a legal parking space
beforehand.
(
Turn handset power off near
electronic devices that employ
high precision control systems or
weak signals.
May cause electronic malfunctions, etc.
Be especially careful near the following
devices:
Hearing aids, implanted pacemakers/
defibrillators and other electronic
medical equipment; fire alarms,
automatic doors and other automatic
control devices.
(
Turn handset power off before
boarding aircraft.
Cancel the setting that turns handset
power on automatically (alarm, etc.)
beforehand.
Handset use may impair aircraft
operation. Turning on handset power
aboard aircraft is prohibited by law and
subject to a penalty.
(
Users with a heart condition
should adjust ringtone Vibration
and Volume as needed.
May cause heart damage.
(
If thunder is heard while outdoors,
turn power off; find cover.
There is a risk of lightning strike or
electric shock.
$
Do not look into Infrared Port
during infrared transmissions.
Eyesight may be affected.
$
Confirm there is ample space for
Motion Control use; hold handset
firmly and shake it gently.
Handset may slip, resulting in injury or
breakage.
(
Do not use handset when it may
affect a vehicle's electronic
equipment.
Handset use inside vehicles may cause
electronic equipment to malfunction,
resulting in accidents.
(
If you experience any skin irritation
associated with handset use,
discontinue handset use and
consult a doctor.
Metal and other materials (P. 1 4 - 1 8 ) may
cause skin irritation, rashes, or itchiness
depending on your physical condition.
$
Keep handset away from magnetic
cards, etc.
Data on bank cards, credit cards,
telephone cards, floppy disks, etc. may
be lost.
$
Do not swing handset by strap.
May harm self or others; strap may
break, resulting in injury or handset
malfunction/breakage.
(
Handset may become hot while in
use, especially at high temperature.
Prolonged contact with skin may cause
burn injuries.
$
Always maintain some distance
from Speaker while ringtones,
music or other handset sounds
play.
Excessive volume may damage ears or
hearing.
(
Keep fingers, straps, etc. outside
when opening/closing handset.
May cause injury, breakage, etc.
(
Watch TV from a distance in good
light.
Watching in poor light or too close may
affect eyesight.
(
Moderate handset volume when
using Headphones.
Excessive volume may damage ears or
hearing.
CAUTION

Safety Precautions
x
$
Do not charge battery on unstable
surfaces.
Handset may fall and disconnect from
Charger or malfunction, etc.
$
Do not cover/wrap Charger while
charging.
Charger may overheat, resulting in fire,
malfunction, etc.
$
Use only the specified voltage.
Non-specified voltages may cause fire,
malfunction, etc.
.AC Charger (sold separately):
AC 100V-240V Input
.In-Car Charger (sold separately; use
in negative earth vehicles only):
DC 12V/24V Input
Do not use power adapters. Using
Charger with step-up/step-down
transformer may cause fire, electric
shock or malfunction.
)
Leave Charger unplugged during
periods of disuse; grasp plug to
disconnect it.
May cause electric shock, fire or
malfunction.
(
Use only the specified fuse for
In-Car Charger (sold separately).
Non-specified fuse may cause fire or
malfunction. See In-Car Charger manual
for details.
)
If liquids (water, pet urine, etc.)
seep inside Charger, grasp plug
and disconnect it immediately.
May cause electric shock, smoke or fire.
(
If plug is dusty, grasp it and
disconnect Charger, then clean
with a dry cloth.
Fire may result.
$
Do not use In-Car Charger (sold
separately) in positive earth
vehicles.
May cause fire, etc. Use in negative
earth vehicles only.
(
Plug Charger firmly into the outlet,
keeping the plug and Charger/
Desktop Holder charging terminals
away from conductive material
(pencil lead, metallic strip, metal
jewelry, etc.).
May cause electric shock, short circuit,
fire, etc.
'
Do not touch Charger plug with
wet hands.
May cause electric shock, malfunction,
etc.
$
Do not touch Charger if thunder is
heard.
May cause electric shock, etc.
)
Grasp plug and disconnect
Charger before cleaning.
May cause electric shock, etc.
(
Always grasp plug (not cord) to
disconnect Charger.
Pulling the plug by cord may damage
cord, causing electric shock, fire, etc.
$
Do not subject AC Charger (sold
separately) to strong shocks or
impacts while it is plugged into the
outlet.
May cause malfunction or injury.
$
Do not touch charging terminals of
Desktop Holder (sold separately)
while it is connected to the outlet.
May cause burn injuries.
Charger (Sold Separately)
WARNING
CAUTION

xi
Safety Precautions
This section is based on "Guidelines on the Use of
Radio Communications Equipment such as
Cellular Telephones and Safeguards for
Electronic Medical Equipment" (Electromagnetic
Compatibility Conference, April 1997) and "Report
of Investigation of the Effects of Radio Waves on
Medical Equipment, etc." (Association of Radio
Industries and Businesses, March 2001).
(
Persons with implanted
pacemaker/defibrillator should
keep handset more than 22 cm
away.
Radio waves may interfere with
implanted pacemakers or defibrillators.
(
If you intend to use electronic
medical equipment other than
implanted pacemaker/defibrillator
outside medical facilities, consult
the vendor on radio wave effects.
Radio waves may interfere with
electronic medical equipment.
(
Observe these rules inside
medical facilities to avoid effects
of radio waves on electronic
medical equipment:
.Do not enter an operating room or an
Intensive or Coronary Care Unit while
carrying a handset.
.Keep handset off in hospitals; cancel
the setting that turns handset power
on automatically (alarm, etc.)
beforehand.
.Even in lobbies or other places where
handset use is permitted, keep
handset off near electronic medical
equipment.
.Obey medical facility rules on mobile
phone use.
(
Turn handset off in crowds or
trains where persons with
implanted pacemaker/defibrillator
may be near; cancel the setting
that turns handset power on
automatically (alarm, etc.)
beforehand.
Radio waves may interfere with
implanted pacemakers or defibrillators
causing such devices to malfunction.
Handset Use & Electronic Medical
Equipment
WARNING

Safety Precautions
xii
.SoftBank is not liable for any damages resulting
from accidental loss/alteration of files saved on
handset/Memory Card. Keep separate copies of
Phone Book entries, etc.
.
Handset transmissions/TV signal reception may be
disrupted inside buildings, tunnels or underground,
or when moving into/out of such places.
.Use handset without disturbing others.
.Handsets are radios as stipulated by the Radio
Law. Under the Radio Law, handsets must be
submitted for inspection upon request.
.Handset use near landlines, TVs or radios may
cause interference.
.For proper use of Memory Card (sold separately),
read the manual beforehand.
.Beware of eavesdropping.
Because this service is completely digital, the
possibility of signal interception is greatly reduced.
However, some transmissions may be overheard.
Eavesdropping
Deliberate/accidental interception of
communications constitutes eavesdropping.
.An export license may be required to carry the
handset into other countries if it is to be used by or
transferred to another person. However, no such
license is required when you take the handset
abroad for personal use on a vacation or business
trip and then bring it back.
Export control regulations in the United States
provide that an export license granted by the US
government is required to carry the handset into
Cuba, Iran, North Korea, Sudan or Syria.
.If handset is left with no battery or an exhausted
one, data may be altered/lost. SoftBank is not
liable for any resulting damages.
.Use handset between 5oC - 35oC (35% - 85%
humidity).
.Avoid extreme temperatures and direct sunlight.
.Exposing lens to direct sunlight may damage color
filter and affect image color.
.Battery may not charge properly if ports/terminals
are obstructed by dust, etc. Clean with a dry cloth,
cotton swab, etc.
.Clean handset with a dry, soft cloth. Using alcohol,
thinner, etc. may damage it.
.Avoid scratching handset Display.
.Avoid heavy objects or excessive pressure. May
cause malfunction or injury.
,Do not sit on handset in back pants pocket.
,Do not place heavy objects on handset inside
handbags, packs, etc.
.Connect only specified products to Headphone
Port. Other devices may malfunction or cause
damage.
.Always turn off handset before removing battery. If
battery is removed while saving data or sending
mail, data may be lost, changed or destroyed.
.Do not remove Memory Card or turn off handset
power while using the card; may result in data loss
or malfunction.
.When walking outside, moderate handset volume
to avoid accidents.
.
Do not use Desktop Holder (sold separately) inside
vehicles. Vibration may damage handset, etc.
These functions are disabled after handset upgrade/
replacement or service cancellation: Camera; Media
Player; S! Applications; TV.
After a period of disuse, these functions may be
unusable; retrieve Network Information (P.13-6) to
restore usability.
.Mind your manners when using handset camera.
.Test the camera before capturing/recording
special moments.
.Do not use handset camera in places where
photography or videography is prohibited.
General Notes
General Use Handset & Hardware Care
.Handset is not water-proof. Avoid exposure to
liquids and high humidity.
,Keep handset away from precipitation.
,Cold air from air conditioning, etc. may
condense causing corrosion.
,Avoid dropping handset in damp places
(restroom, bath/shower room, etc.).
,On the beach, keep handset away from water
and direct sunlight.
,Perspiration may seep inside handset causing
malfunction.
Function Usage Limits
Mobile Camera

xiii
Safety Precautions
For body-worn operation, this phone has been
tested and meets RF exposure guidelines when
used with accessories containing no metal, that
position handset a minimum of 15 mm from the
body. Use of other accessories may not ensure
compliance with RF exposure guidelines.
Use specified battery or Charger only.
Non-specified equipment use may cause
malfunctions, electric shock or fire due to battery
leakage, overheating or bursting.
Do not dispose of an exhausted battery with ordinary
refuse; always tape over battery terminals before
disposal. Take battery to a SoftBank Shop, or follow
the local disposal regulations.
Charge battery in ambient temperatures between
5oC and 35oC; outside this range, battery may leak/
overheat and performance may deteriorate.
Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the limits for
exposure to radio waves recommended by
international guidelines. These guidelines were
developed by the independent scientific organization
ICNIRP and include safety margins designed to
assure the protection of all persons, regardless of
age and health.
The guidelines use a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit
for mobile devices is 2 W/kg.
As mobile devices offer a range of functions, they
can be used in other positions, such as on the body
as described in this user guide*.
Highest SAR value:
As SAR is measured utilizing the device's highest
transmitting power the actual SAR of this device
while operating is typically below that indicated
above. This is due to automatic changes to the
power level of the device to ensure it only uses the
minimum level required to reach the Network.
The World Health Organization has stated that
present scientific information does not indicate the
need for any special precautions for the use of
mobile devices. They note that if you want to reduce
your exposure then you can do so by limiting the
length of calls or using a handsfree device to keep
the mobile phone away from the head and body.
*Please see Electromagnetic Waves on the left for
important notes regarding body-worn operation.
**Measured in accordance with international
guidelines for testing.
Electromagnetic Waves CE Declaration of Conformity
Battery - CAUTION
Hereby, Sharp Telecommunications of Europe Ltd, declares
that 930SH is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
A copy of the original declaration of conformity for each
model can be found at the following Internet address:
http://www.sharp.co.jp/k-tai/
European RF Exposure Information
Model At the Ear** On the Body
930SH 0.682 W/kg0.372 W/kg

Safety Precautions
xiv
.This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
.Changes or modifications not expressly approved
by the manufacturer responsible for compliance
could void the user's authority to operate the
equipment.
This equipment has been tested and found to
comply with the limits of a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation; if this equipment
does cause harmful interference to radio or
television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by one
or more of the following measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment
and receiver.
3. Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio/TV
technician for help.
Your handset is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission of the U.S. Government.
The guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless handsets
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.
Highest SAR value:
This device was tested for typical body-worn
operations with the back of the handset kept 1.5 cm
from the body. To maintain compliance with FCC RF
exposure requirements, use accessories that
maintain a 1.5 cm separation distance between the
user's body and the back of the handset.
The use of beltclips, holsters and similar accessories
should not contain metallic components in its assembly.
The use of accessories that do not satisfy these
requirements may not comply with FCC RF
exposure requirements, and should be avoided.
The FCC has granted an Equipment Authorization
for this model handset with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model
handset is on file with the FCC and can be found at
https://fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm
under the Display Grant section after searching on
the corresponding FCC ID (see table on the left).
Additional information on Specific Absorption Rates
(SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA)
Website at http://www.phonefacts.net.
FCC Notice
FCC Information to User
FCC RF Exposure Information
Model
FCC ID At the Ear
On the Body
930SH
APYHRO00077
0.457 W/k
g
0.478 W/kg

xv
Safety Precautions
Portrait rights protect individuals' right to refuse to be
photographed or to refuse unauthorized publication/
use of their photographs. Portrait rights consist of
the right to privacy, which is applicable to all
persons, and the right to publicity, which protects the
interests of celebrities. Therefore, photographing
others including celebrities and publicizing/
distributing their photographs without permission is
illegal; use handset camera responsively.
Copyright laws protect sounds, images, computer
programs, databases, other materials and copyright
holders. Duplicated material is limited to private use
only. Use of materials beyond this limit or without
permission of copyright holders may constitute
copyright infringement, and be subject to criminal
punishment. Comply with copyright laws when using
images captured with handset camera.
Video recording and playback are based on
MPEG-4
.
This product is licensed under the MPEG-4 Visual
Patent Portfolio License for the personal and
non-commercial use of a consumer to (i) encode
video in compliance with the MPEG-4 Video Standard
("MPEG-4 Video") and/or (ii) decode MPEG-4 Video
that was encoded by a consumer engaged in a
personal and non-commercial activity and/or was
obtained from a licensed video provider. No license is
granted or implied for any other use. Additional
information may be obtained from MPEG LA.
See http://www.mpegla.com.
This product is licensed under the MPEG-4 Systems
Patent Portfolio License for encoding in compliance
with the MPEG-4 Systems Standard, except that an
additional license and payment of royalties are
necessary for encoding in connection with (i) data
stored or replicated in physical media which is paid for
on a title by title basis and/or (ii) data which is paid for
on a title by title basis and is transmitted to an end user
for permanent storage and/or use. Such additional
license may be obtained from MPEG LA, LLC.
See http://www.mpegla.com for additional details.
Handset employs RSA®BSAFE=
software developed by RSA Security
Inc.
RSA is a registered trademark of RSA
Security Inc.
BSAFE is a registered trademark of
RSA Security Inc. in the United States
and/or other countries.
Rights, Trademarks & Patents
Portrait Rights Copyrights
The software contained in handset is copyrighted
material; copyright, moral right and other related
rights are protected by copyright laws. Do not
copy, modify, alter, disassemble, decompile or
reverse-engineer the software, and do not
separate it from hardware in whole or part.

Safety Precautions
xvi
This product is equipped
with JBlend=designed to
accelerate the performance
of Java=Application.
Powered by JBlend=.
Copyright 1997-2008 Aplix
Corporation.
All rights reserved.
JBlend and JBlend-related brands are trademarks or
registered trademarks of Aplix Corporation in Japan
and other countries.
Java and Java-related brands are trademarks or
registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
microSDHC=, microSD=and miniSD=are
trademarks of the SD Card Association.
This product employs NetFront Browser (Internet
browser) and NetFront SMIL Player developed by
ACCESS Co., Ltd.
Copyrightc1996-2008 ACCESS Co., Ltd.
ACCESS and NetFront are trademarks or registered
trademarks of ACCESS Co., Ltd. in Japan or other
countries.
This product includes a module developed by
Independent JPEG Group.
IrSimple=, IrSS=and IrSimpleShot=are
trademarks of the Infrared Data Association®.
Bluetooth is a registered trademark of the Bluetooth
SIG, Inc.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by SHARP is under license.
The frequency band utilized by handset Bluetooth®
function is shared with industrial, scientific or
medical equipment, including household microwave
ovens, etc., and used by radio stations, amateur
radio stations, etc. (hereafter "other radio stations").
1 Before using Bluetooth®, visually confirm that no
other radio stations sharing the same frequency
band are in use nearby.
2 Should interference occur between handset and
other radio stations, move or cancel Bluetooth®
function immediately.
3 For additional information and support, contact us
at the following number.
SoftBank Customer Center, General Information
From a SoftBank handset, call toll free at 157 for
General Information.
From landlines, see P. 1 4 - 4 0 "Customer Service."
This radio station utilizes 2.4 GHz band with FHSS
modulation. Maximum transmission radius is
10 meters (32 feet).
Microsoft, PowerPoint and Excel are registered
trademarks of Microsoft Corporation in the United
States and/or other countries.
Powered by Mascot Capsule®/Micro3D Edition=.
Mascot Capsule is a registered trademark of HI
Corporation.
c2002-2008 HI Corporation. All rights reserved.
FeliCa is a contactless IC card technology
developed by Sony Corporation.
FeliCa is a registered trademark of Sony Corporation.
mis a registered trademark of FeliCa Network, Inc.
Osaifu-Keitai is a registered trademark of NTT
DOCOMO, INC.
QR Code is a registered trademark of DENSO
WAVE INCORPORATED.
This product contains Adobe®Flash®Lite=player
software under license from Adobe Systems
Incorporated.
Adobe Flash Lite Copyright c2003-2007 Adobe
Systems Incorporated. All rights reserved.
Adobe, Flash and Flash Lite are either registered
trademarks or trademarks of Adobe Systems
Incorporated in the United States and other countries.
Smartlink, VeilView and Wakeup TV are trademarks
or registered trademarks of SHARP Corporation.

xvii
Safety Precautions
Document Viewer is enabled
by Picsel Technologies.
Picsel, Picsel Powered,
Picsel Viewer, Picsel File
Viewer, Picsel Document Viewer, Picsel PDF Viewer
and the Picsel cube logo are trademarks or
registered trademarks of Picsel Technologies Ltd.
Chaku-Uta and Chaku-Uta Full are registered
trademarks of Sony Music Entertainment (Japan) Inc.
BookSurfing®is a registered trademark of CELSYS
Inc., Voyager Japan, Inc. and INFOCITY Inc.
Genius English-Japanese Dictionary c2005-2008
Taishukan
Genius Japanese-English Dictionary c2005-2008
Taishukan
Meikyo Japanese Dictionary c2005-2008 Taishukan
.All text in Wikipedia is available under the terms of
the GNU Free Documentation License.
.Genius EJ-Dic MX.net cKONISHI Tomoshichi,
MINAMIDE Kosei & Taishukan, 2008
.Genius JE-Dic MX.net cKONISHI Tomoshichi,
MINAMIDE Kosei & Taishukan, 2008
.Meikyo J-Dic MX.net cKITAHARA Yasuo &
Taishukan, 2008
.Imidas Encyclopedia cSHUEISHA Inc.
.Encyclopedia Nipponica, Digital Daijisen,
PROGRESSIVE English-Japanese Dictionary,
PROGRESSIVE Japanese-English Dictionary
cShogakukan Inc.
.Hot Pepper Pockets is a registered trademark of
Recruit Co., Ltd.
PhotoSolid®and FaceSolid=are trademarks or
registered trademarks of Morpho, Inc.
SOFTBANK, SoftBank and the SoftBank logo are
trademarks or registered trademarks of SOFTBANK
CORP. in Japan and other countries.
Yahoo! and the Yahoo! and Y! logos are trademarks
or registered trademarks of Yahoo! Inc.
C P 8 PAT E N T
Video Call, S! Application, Customized Screen,
Movie Sha-mail, Sha-mail, 3D Pictogram, Input
Memory, Near Chat, Multi Job, S! Mail, Graphic Mail,
Feeling Mail, S! Information Channel, S! Town,
S! Loop, PC Site Browser, Weather Indicator,
S! Quick News, S! Addressbook Back-up, S! Circle
Talk, S! Friend's Status, Lifestyle-Appli, S! Familiar
Usability, S! Music Connect, PC Mail, Double
Number, Decoration Call and Secure Remote Lock
are trademarks or registered trademarks of
SOFTBANK MOBILE Corp.
Other company and product names mentioned
herein are trademarks or registered trademarks of
their respective owners.

Safety Precautions
xviii
930SH meets the government's requirements
for exposure to radio waves.
These requirements are based on scientific basis to
assure that radio waves emitted from mobile phones
and other handheld wireless devices do not affect
human health. They require that the Specific
Absorption Rate (SAR), which is the unit of
measurement for the amount of radiofrequency
absorbed by the body, shall not exceed 2 W/kg*. This
limit includes a substantial safety margin designed to
assure the safety of all persons, regardless of age or
health, and meets the international standard set by
International Commission on Non-Ionizing Radiation
Protection (ICNIRP) in cooperation with World
Health Organization (WHO).
All mobile phones, prior to product launch, must be
certified as compliant with government requirements
as stipulated by the Radio Law. 930SH has been
granted Technical Regulations Conformity
Certification by TELECOM ENGINEERING
CENTER. Its highest SAR value is 0.672 W/kg. This
value was obtained by TELECOM ENGINEERING
CENTER as part of the certification process. SAR
tests were conducted with handset transmitting at its
highest certified power level in accordance with
testing methods set by the government. While there
may be differences between the SAR levels for
various handsets, they all meet the governmental
requirements for safe exposure. The actual SAR
level of the handset while operating can be well
below the highest value. This is because the
handset is designed to operate at multiple power
levels so as to use only the power required to reach
the Network.
Additional information on SAR can be obtained on
the following Websites.
Ministry of Internal Affairs and Communications
http://www.tele.soumu.go.jp/e/ele/index.htm
Association of Radio Industries and Businesses (ARIB)
http://www.arib-emf.org/initiation/sar.html (Japanese)
*Requirements are stipulated in Radio Law
(Ordinance Regulating Radio Equipment, Article
14-2).
Specific Absorption Rate (SAR)

1
1-1
Getting Started
Handset Parts ................................. 1-2
Parts & Functions ............................ 1-2
Charging Battery............................ 1-4
Charging Battery (AC Charger) ....... 1-4
Charging Battery (In-Car Charger)... 1-5
Power On/Off .................................. 1-6
Handset Power On/Off..................... 1-6
Display ............................................ 1-7
Display & Indicators......................... 1-7
Accessing Functions................... 1-10
Handset Menus ............................. 1-10
Key Shortcut .................................. 1-11
Using Simplified Menus (Simple Menu)
....................................................... 1-12
Toggling Active Functions (Multi Job)
....................................................... 1-13
Motion Control ............................. 1-14
Mobile Manners............................ 1-16
Security Codes ............................ 1-17
Basic Tools................................... 1-18
My Details & Basic Tools ................1-18
Double Number ............................ 1-19
Using Double Number ....................1-19
Modes.............................................1-20
Additional Functions................... 1-22
Troubleshooting........................... 1-24
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