SoftBank Whiz A00000101 User manual

Quick Guide

CAUTION: Read the Quick Guide(this document) before using the product,
and store in a safe location after reading it.

1
1 Safety Warnings
1-1 About Safety Warnings
IMPORTANT SAFETY INFORMATION: READ AND UNDERSTAND THESE SAFETY WARNINGS
AND ALL INSTRUCTIONS PRIOR TO UNPACKING AND USING THE MACHINE.
Warnings presented here are intended to warn the user of potential harm to the user and other
people as well as damage to property. Always adhere to them to reduce the potential for harm. This
manual also provides safety warnings, correct handling procedures, and other regulatory information
for using the machine, notification pager, battery, and battery charger. Warnings provided in this
manual do not cover all possible situations that may arise. Safety of the pedestrians and people in
the surrounding will be the first priority in any circumstances (such as when the machine does not
operate properly, when the machine has tripped over, etc.).
Always adhere to warnings regarding machine installation, maintenance, and use and store this
manual where it can always be referred to.
In the following emergencies, immediately press the emergency stop button and turn off the main
power switch.
■The machine is in a hazardous state (example: emitting smoke, is inoperable, has fallen over, etc.)
■The machine comes close to inflicting harm on surrounding people or things.
■The machine is operating (behaving) unpredictably or is operating in a manner that is inconsistent
with this manual.
Introduction
This document contains information on the daily use of the Machine. Please read and understand the
contents of the Whiz Operational Manual before using the Machine. The latest version of this
document and the Whiz Operational Manual can be found on "help.meetwhiz.com".

2
Prohibited (not allowed) action. Compulsory action based on
instruction (must be performed).
Must not be used where exposed
to water, and must not be splashed
with water.
Unplug the power plug from the outlet.
1-3 Description of Pictorial Indications
The following pictorial indication categories explain information to be observed. Read this guide after
thoroughly understanding the information.
Indicates a hazardous situation that, if not avoided, could result in minor or
moderate injury.
Indicates the caution item that may cause failure or damage to the equipment
when mishandled.
1-2 Description of Symbols
The following symbol categories explain the level of harm or damage that can occur if warnings
are not observed and the machine or related equipment is used incorrectly. Please be sure you
understand these symbols and their correlating meanings before reading the remainder of this
manual.
NOTE
Indicates a hazardous situation that, if not avoided, will result in death or
serious injury.
Indicates a hazardous situation that, if not avoided, could result in death or
serious injury.
DANGER
WARNING
CAUTION

3
Do not use, recharge, or leave the machine, battery charger, battery or notification
pager in a place subject to high temperature (near sparks or flames, near a heater,
where there is direct sunlight, in a car on a hot day, etc.) or in a warm place or where
heat collects (under a radiator, hot water tank or other warm locations).
Maintain adequate ventilation and make sure not to cover the machine, battery charger,
battery or notification pager with any kind of fabric.
High temperatures may cause deformation, malfunction, overheating, ignition, fire, electric
shock, rupture, or damage to the machine, battery charger, battery or notification pager. High
temperatures may also cause the battery to leak or cause a portion of the machine case to
become hot enough to cause burns.
1-4 Handling the Machine, Battery Charger, Battery and Notification Pager (Common)
Do not drop, break, deform, puncture, gouge, burn, or paint the machine, battery
charger, battery or notification pager.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager or surrounding individuals or property.
Do not carry out repairs, such as disassembly (removing parts, etc.), modification,
soldering, or replacement of notification pager battery or secondary battery.
• This may cause an accident such as fire, injury, electric shock, damage, malfunction,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager or surrounding individuals or property. May also cause leakage, overheating,
rupture, ignition, or other damage to the battery pack.
• Modification of the machine may be a violation of the rules and regulations promulgated
by the Federal Communications Commission (or equivalent body in your jurisdiction), and
may be subject to penalty.
• Servicing, disassembly, modification, soldering, replacement or other repair work may not
be undertaken by people other than by SoftBank Robotics or other authorized service staff.
Use only the battery charger and battery that came with the machine when recharging
the machine.
Use of other battery chargers or batteries may cause fire, injury, electric shock, damage,
malfunction, overheating, leakage, chemical explosion, or other damage to the battery charger.
Do not get the machine, battery charger, battery, or notification pager wet.
• The machine, battery charger, battery and notification pager are all for INDOOR USE
ONLY. They are not water resistant. Do not get them wet.
• Use in an environment with less than 80% humidity. Failure to adhere to these warnings
may cause fire, injury, electric shock, damage, malfunction, overheating, leakage chemical
explosion, or other damage to the machine, battery charger, battery or notification pager.
• Do not use in a humid place such as in a bathing area or where there is a sink, or where
the machine and related equipment may be exposed to water. Do not use with wet hands.
Failure to adhere to these warnings may cause fire, injury, electric shock, damage,
malfunction, overheating, leakage chemical explosion, or other damage to the machine,
battery charger, battery or notification pager.
• Leaving or recharging the machine or related equipment while it is still wet or after any
liquid or quasi-liquid substance any part of the machine may cause fire, injury, electric
shock, damage, malfunction, overheating, leakage chemical explosion, or other damage
to the machine, battery charger, battery or notification pager. Take caution of the location
to use or handle the machine.
Do not allow the machine to fall over or drop when moving or transporting it.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
DANGER

4
Do not allow liquid or quasi-liquid substance or any foreign objects to touch the
charging terminals or external connection terminals of the battery charger or battery, or
to otherwise enter the machine.
Doing so may result in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not expose to warm air from a dryer or hot water.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Immediately discontinue use if anything unusual is noticed during use, recharging, or
storage such as noise, smoke, odor, etc.
Failure to do so may result in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not force the battery into the machine or battery charger if it cannot be connected
correctly.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager, including damage or burnout of the external connection terminals.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge.
Children should be supervised to ensure that they do not play with the appliance.
Operators shall be adequately instructed on the use of these machines.
This machine is not suitable for picking up hazardous dust.
This machine is for dry use only.
Do not touch the battery, notification pager, or battery charger when recharging the
battery or notification pager.
Doing so may cause low-temperature burns.
The battery must be removed before cleaning or maintaining the appliance.
This machine is for indoor use only.
WARNING
CAUTION
This machine shall be stored indoors only.

5
1-5 Handling the Machine
WARNING
Store in a dry environment with no dust in an ambient temperature range of 5 to 40°C.
Failure to do so may result in fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
The machine is solely designed for indoor use. Do not use outside such as on a street.
Doing so may cause malfunction, failure or destruction of parts due to natural elements,
or other unexpected behavior as the machine is not designed for an outdoor operating
environment.
Do not use the machine in a stepped location, on an uneven floor (braille blocks), or on
a sloped surface.
• The machine may fall over or drop and damage the machine or floor or cause injury or
damage to surrounding people or property if traveling where there are steps.
• Traveling on an uneven floor may prevent the sensors from operating normally, which may
result in injury or damage to surrounding people or property.
Do not expose the machine to dust in large amounts, sand, snow, ice, water,
humidity, saltwater environments, or brine mist (example: ocean environment, shore
environment, etc.).
Doing so may cause malfunctioning, failure or destruction of parts due to natural elements,
electric short circuiting, or other unexpected behavior or damage as the machine is not
designed for an outdoor operating environment.
Be careful that dust does not adhere to the LIDAR sensor, camera, or other sensors.
May interfere with normal machine operation or lead to an accident. See P54 “8 Inspection
before Operating the Machine”.
When using autonomous cleaning mode, make sure that the operator is able to respond
immediately to an alert received from a special app or the notification pager.
Not observing this may lead to an accident and damage or injury involving the user, third
persons, surrounding objects, or other property or animals.
When using the machine in an autonomous mode, follow the regular floor cleaning
practice and use appropriate signboards (cleaning in process signboard).
Not observing this may lead to an accident and damage or injury involving the user, third
persons, surrounding objects, or other property or animals.
Use the machine with its wheels always in contact with the floor. When using the
machine in manual cleaning mode, avoid abrupt operation except where unavoidable.
In areas where the machine is inoperable or unmovable due to power not turning on,
move the machine to a safer location.
Do not perform any operation not given in this manual.
Use of the machine in a manner inconsistent with this manual may lead to death, personal
injury or significant physical damage or property damage.
Do not use the machine with the grounding chain not in contact with the floor. If the
grounding chain breaks or comes off, contact customer support.
Doing so may cause electric shock or injury to the operator or damage to the machine.

6
Do not cover the machine’s sensors.
Doing so may result in malfunction of the machine or damage or injury to property,
individuals or the machine.
Recharge the battery for the machine using only the battery charger that came with the
machine. Recharge the notification pager using only the charging stand that came with
the machine.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not place anything decorative that may hinder the machine’s operation or the
emergency stop button.
Doing so may cause an accident.
When replacing the dustbag, brush, etc., turn off the main power switch beforehand
and remove the battery from the machine in order to reduce risk of shock.
Do not clean the machine with a high-pressure cleaner.
Doing so may damage the machine’s interior and cause unexpected behavior.
The machine is designed to clean indoor carpets and dry floors. Do not use it for any
other purpose.
Do not use the machine to collect hazardous or explosive waste.
It is not certified for such collection and doing so may cause damage or injury to property,
individuals or the machine.
Do not block the machine’s vents.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager, including deformation of the machine.
When lifting the machine from the floor, always use two people as a safety precaution.
Not doing so may cause injury and a malfunction of the machine.
When the machine is operating, do not let infants, children, and pets come near the
machine, or move foot or hand close to the bottom of the machine.
Doing so may cause injury due to getting caught in the machine.
Manage so that infants, children, or pets do not touch the machine.
No doing so may cause injury due to getting caught in the machine.
If the secondary battery is off/low, do not remove the battery with the main power switch
on the machine on.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery or notification pager.
If the machine has fallen over, press the emergency stop button and then turn off the
main power switch on the machine.
Failure to do so may result in malfunction of the machine or damage or injury to property,
individuals or the machine.
Avoid coming within 46 cm (18 inches) of the machine while it is in operation (except in
manual operation mode).
When cleaning in autonomous cleaning mode, the machine sometimes suddenly turns,
stops, or advances; coming close to the machine may cause injury. Abrupt motion near the
machine may cause the machine to malfunction.
CAUTION

7
1-6 Handling the Battery Charger
If the machine is not operating normally (unusual sound, odor, smoke, etc.), immediately
press the emergency stop button, to stop machine operation, turn off the main power
switch, and contact customer support.
Do not insert any objects in the machine.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
When carrying out maintenance with the dustbag, brush, hopper tray, etc., please be
sure to turn off the machine prior to performing such maintenance and be careful not to
get your fingers caught while working.
Not doing so may cause injury.
When installing or removing the battery, be careful not to get your fingers, other
appendages or clothing caught while working.
Otherwise, it may cause injury.
Do not use the battery charger at or near a place with dust, salt, corrosive gas, or
flammable gas.
Using the battery charger at or near a place with dust, salt, corrosive gas or flammable
gas could cause fire, injury, electric shock, damage, malfunction, chemical explosion, or
other damage to the machine, battery charger, battery or notification pager or surrounding
individuals or property.
Before using the battery charger, make sure that you fully understand the contents of
this manual, and operate it correctly.
Do not insert metal pins, or other foreign materials in the air vents in the battery
charger.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Use the battery charger in an environment with an ambient temperature of 10 to 40°C,
and humidity of 20 to 85%. When not using the battery charger, store in an environment
with an ambient temperature of -10 to 60°C, and humidity of 20 to 85%.
Do not connect to any battery other than the supplied battery.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not use a power cable other than the one supplied with the machine.
Also, only use the power cable where the country label of your country of residence is
affixed.
Otherwise, it may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Make sure not to cover the battery charger with fabric, etc. Maintain conditions that
allow adequate heat dissipation, and do not use or leave near a source of heat, or where
exposed to water or direct sunlight.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
WARNING
DANGER

8
Check that the supplied voltage is appropriate for the battery charger.
Do not use any power source or voltage other than that specified (AC 100 to 240 V, 50 to
60Hz).
Failure to use the proper power source or voltage may cause fire, injury, electric shock,
damage, malfunction, overheating, leakage, chemical explosion, or other damage to the
machine, battery charger, battery or notification pager.
Make sure that dirt or other foreign matter do not adhere to the battery charger.
Do not use in a dusty place. If the plug is dusty, unplug it from the outlet and wipe with a dry
cloth.
Otherwise, it may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not use the battery charger or power cable if damaged.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
The battery charger is designed specifically for the machine. Use only the supplied
designated power cable.
Failure to use the supplied designated power cable may cause fire, injury, electric shock,
damage, malfunction, overheating, leakage, chemical explosion, or other damage to the
machine, battery charger, battery or notification pager. Do not use the power cable with any
another product.
Always unplug the battery charger from the outlet if not using it for a long time or when
carrying out maintenance on it.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
If the battery charger is not operating normally, takes a longer time to recharge than
normal, or if it produces sparks, smoke, odor, etc., immediately unplug it form the
outlet, and contact customer support.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not step on the power cable or otherwise subject it to excessive force when it is
connected to the battery charger.
May break the terminals on the power cable and cause malfunction or fire.
Use the battery charger distanced at least 10 cm (4 inches) from a wall so as not to
block its air vents.
Blocked air vents will cause the temperature in the battery charger to rise, and may cause
fire or malfunction.
If thunder is audible, unplug the battery charger from the outlet.
Failure to do so may damage the battery charger.
The battery charger may get hot so take caution on handling during or right after
charging.
Failure to do so may result in burns or other injuries.
Do not use in a location where vibration or impact is applied.

9
1-7 Handling the Notification Pager
Do not touch the surface of the battery charger for a long time.
Prolonged skin contact may cause low-temperature burns.
Do not drop, step on, or place objects on the battery charger, regardless of if it is
connected or not. Do not use it where it may be stepped on.
The cable may break, resulting in fire, injury, electric shock, damage, malfunction,
overheating, leakage, chemical explosion, or other damage to the machine, battery
charger, battery or notification pager.
Always hold the plug body and not the cord when unplugging the power plug.
Not doing so may cause electric shock due to the power cable breakage.
Do not drop or throw.
Subjecting it to strong impact may cause the battery pack in the notification pager to leak,
overheat, rupture, or ignite, and otherwise result in injury, electric shock, damage,
malfunction, overheating, leakage, chemical explosion, or other damage to the machine,
battery charger, battery or notification pager.
Do not place the notification pager or the notification pager charger inside a heating
cooker such as a microwave oven or a high-pressure container such as a pressure
cooker, or place on top of an electromagnetic cooker (IH cooker).
Doing so may cause leakage, overheating, explosion, or ignition of the battery pack inside
the notification pager, or overheating, smoking, ignition, or failure of the notification pager
or the notification pager charger.
Store out of the reach of infants, children, and pets.
Failure to do so may present a choking hazard or other risk of physical injury or death of
infants, children, and pets.
If prolonged contact with the notification pager causes skin irritation (itchiness, rash,
eczema, etc.), immediately discontinue use and consult a doctor.
1-8 Handling the Battery
Charge the battery within an ambient temperature range of 10 to 40°C. Also store in a
dry environment with no dust in an ambient temperature range of 0 to 45°C.
Failure to do so may cause fire, injury, electric shock, damage, malfunction, overheating,
leakage, chemical explosion, or other damage to the machine, battery charger, battery or
notification pager.
Do not place objects on top of the battery.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
CAUTION
WARNING
DANGER
DANGER

10
Do not smoke in the vicinity of the battery or place objects near it that may be the cause
of flames or sparks.
Doing so may cause fire, injury, electric shock, damage, malfunction, overheating, leakage,
chemical explosion, or other damage to the machine, battery charger, battery or notification
pager.
Do not connect the battery terminals with metal, etc.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
Do not throw into a fire or heat.
May cause leakage or explosion and otherwise result in injury, electric shock, damage,
malfunction, overheating, leakage, chemical explosion, or other damage to the machine,
battery charger, battery or notification pager.
If fluid leaks, do not touch with bare hands.
If fluid enters your eyes, wash well with clean water, and immediately consult a doctor. If
fluid gets on your skin or clothes, wash well with water.
Use the battery only in the machine.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
Do not subject to impact, such as by placing objects on it or letting it fall.
May cause leakage, overheating, ignition, or rupture and otherwise result in injury, electric
shock, damage, malfunction, overheating, leakage, chemical explosion, or other damage to
the machine, battery charger, battery or notification pager.
If the appliance is to be stored unused for a long period, the battery should be
removed.
The supply terminals are not to be short-circuited.
1-9 Handling near Electronic Medical Devices
If wearing an implanted cardiac pacemaker or implanted defibrillator, consult with the
manufacturer of such medical device to confirm a safe operational distance from the
machine.
Electric signals may affect the operation of the pacemaker or defibrillator.
Do not use in a healthcare environment or near electronic medical devices.
* The machine does not comply with UL or IEC 60601 standards (or equivalent standards).
WARNING
DANGER

Notifies the operator with
a sound and vibration when
an abnormality or danger is
detected while performing
the autonomous cleaning.
Used to wipe off the dust
and dirt affixed to the
sensors.
Used when turning
the power of the
notification pager
ON / OFF.
Micro-fiber cloth×1
[P00002101A01]
11
Upon arrival, the accessory
box will be stored inside
the battery box.
・Depending on your contract details, Home Location Codes may be bundled with the machine.
・A dustbag, hopper tray, and HEPA filter are pre-installed in the machine at delivery.
・The brush, dustbag, HEPA filter, battery charger, battery, and Home Location Codes are
consumables.
Items in the Accessory Box
2 Supplied Accessories
Recharges the notification
pager.
Notification pager×1
[P00000401A01]
Notification pager charger×1
[P00000501A01]
micro USB cable ×1
[P00014201A01]
Connect the notification
pager and its charger.
Pin×1
Brush×1 [P00000801A01]
This is attached to the machine to collect the dirt and dust into the hopper tray.
A battery dedicated for the
machine. It operates for about
3 hours when cleaning in normal
mode.
Battery×1
[P00000201A01]
A battery charger dedicated
for the machine.
Battery charger ×1
[P00000301A01]
An AC cord dedicated for
the battery charger for
the machine.
AC cord with country label ×3
A marker to indicate the position
to start/stop the cleaning route
when performing the autonomous
cleaning.
Home Location Code×10
[P00001101A01 〜P00002001A01]
Accessory box
Items in the Packaging Box
Items Delivered Separately

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■HEPA Filter
(Inside the cover)
■Battery
(Inside the Battery
Compartment)
■Cliff Sensor
■Brush
■2D/3D Camera
(Sensor)
■LIDAR Sensor
Front / Side Back
Top Bottom
■Touch Display
■Vacuum Power Button ■Autonomous Clean
Start / Stop Button
■Max Power Mode Button
■Emergency Stop Button
■Hopper Tray
■Dustbin
■Secondary Battery
Power Button
■Steering Handle
■Main Power Switch
■Pager holder
3 Names of Parts
4 Check before using
1
Charge the Battery Insert the fully charged
Battery into the Battery
Compartment
Lock the Battery, and
close the Battery door
23
Charge the Battery and insert it to the Machine
Battery charging
status light
* Once the battery is recharged,
it flashes in green
Hold the handles with both
hands and be careful not to
drop it on the floor.
Check
Charging
Status
Hopper Tray
From the back of the machine,
check if the Hopper Tray is installed
correctly.
Dustbag
Check that the Dustbag is
installed and the Dustbin pin
is afloat
Open the Dustbin Cover
12
HEPA Filter
Check the other HEPA filter with the same procedure.
1
To remove the filter
cover, turn it to the left
2
Turn the filter to
the right until it
clicks to close
If the filter is not installed, install it into the Machine.
Check that the HEPA Filter, Dustbag and the Hopper Tray are Installed Correctly
Turn the Emergency Stop Button
to the right to release.
Release the Emergency
Stop Button

13
Right side
Left side
Attach the right side of
the Brush to the socket of
the Brush Compartment.
Press the Brush to the right
and insert the left side of
the Brush into the socket. Spin the Brush to check if it is installed correctly.
When attaching the Brush, pay attention to
the marks on each side of the Brush.
Attach the Brush
Stow the Steering Handle Hold the lift handles with one hand,
and hold the steering handle down
with another hand
Gently lay the machine on its side so that
the side with the dustbin is up
1 2 3
45
floor
Please be cautious so the handle does not
stick out of the machine.
For safety precautions, operate with
two people.
Right side
Press the Main Power
Switch to set it on ( l )
Check that the Robot Operations Center connection mark
( ROC ) is displayed
If the connection mark does
not appear, move the Machine
to where it can be connected
to the network.
Check that it is Connected to Robot Operations Center (ROC)
1 2
Be sure to turn off the Secondary Battery Power Button when using the Machine. When replacing
the Battery during autonomous cleaning, turn on the Secondary Battery Power Button before replacing
the Battery. Autonomous cleaning can be continued without turning the power off. After replacing
the battery, turn off the Secondary Battery Power Button.
Gently remove the film,
being careful not to scratch
the sensors.
Cliff Sensor (x5)
Remove the Protective Film on the Sensors
Secondary Battery
Power Button
When removing the protective
film on the sensors, check that
the Secondary Battery Power
Button is off.
If any protective film is attached, remove the film before using the Machine.
2D/3D Camera
(Sensor)

14
Press the Main power switch
to turn it on ( l )
Tap "TEACH ROUTE"
3
Pull the Steering Handle
straight up until you reach the
joint and tilt the handle to lock
it into position
80cm (2.6ft)
60cm (2.0ft)
Move the Machine to
the Home Location Code
Scan the Home Location Code
If an error is displayed in a red frame,
adjust the distance of the Machine and
the code and scan it again.
Select "+" to create a new
route
1 2 3
45 6
For each Home Location Code,
six cleaning routes can be saved.
5 Teaching a Cleaning Route
Before teaching a cleaning route to the Machine, stick
the Home Location Code (HLC) at a permanent location where
autonomous cleaning will start / stop (flat against a wall or
a pillar). If the HLC needs to be moved, place it at the same
location whenever the Machine runs autonomously.
Please note that cleaning may not be performed correctly
if the installation of HLC is slightly off.
80cm (2.6ft)
60cm (2.0ft)
Tap “ABOUT” on the SETTINGS menu and check if the Machine is
updated to its latest software. If it is not updated, leave the Machine
on for over an hour in an environment where the Robot Operations
Center (ROC) can be connected. (The Machine can be used during
this time). Then, reboot the Machine and check the software version
from the SETTINGS menu again.
Check if BrainOS Software is the Latest Version
Make sure the Machine is on ( l ) before pairing.
Attach the Pager to
the pager holder
Pair the Notification Pager
1 2
Turn the power
button on
Remove the Notification pager
from the accessory box.
3
Press the main
button for over
5 seconds
4
Check the
pairing mark
5
Open the battery door, and
take out the accessory box
Accessory box

15
Stow the Steering Handle
Select a cleaning route to carry out autonomous cleaning. Operate in a time when there are few
passerby and objects around the cleaning area. For safety, the Machine will operate slightly
away from the wall. When cleaning areas close to the wall, operate manually.
・Remove the Notification Pager from the Machine
and carry it with you during autonomous cleaning.
・Once cleaning is complete, the Machine will return
to the Home Location Code and the Pager will
notify the operator of the completion of cleaning.
3
1 2 3
45 6
Tap "RUN ROUTE"
Scan the Home Location
Code
If an error is displayed in a red frame,
adjust the distance of the Machine and
the code and scan it again.
Select the Cleaning Route
Press the Autonomous Clean
Start / Stop Button
Tap "OK"
Routes that have completed cleaning is shown
in blue and routes that have not completed
cleaning is shown in white.
Hold the handle with both hands, and raise
it forward at an angle. Then, push it back
in to its original position.
6 Carrying Out Autonomous Cleaning
・Use the cleaning modes (Normal mode / Max power
mode) according to the condition of the floor.
・The switch between two cleaning modes will be
duplicated during autonomous cleaning.
89
Press the Vacuum Power Button Clean the entire teaching route
Even if you pause during
teaching, it will not affect the
cleaning when carried out
autonomously. Please clean
at your own pace.
Backward movements
will not be recognised
as a cleaning route.
Once cleaning is complete,
press the Vacuum Power
Button and turn the cleaning
mode off
Saving the cleaning route will take half
the time of teaching the cleaning route.
7
Tap "Save Route," scan
the HLC again
10

If the problem does not resolve after the reboot, please contact the customer service that your local
distributor specifies.
In case of any unknown trouble or if the Machine does not operate properly, reboot the Machine.
16
1. Turn the Main Power Switch off
2. Check that the Secondary Battery Power Button is off
3. Remove the Battery from the Machine
4. Wait for 30 seconds
5. Insert the Battery into the Machine
6. Turn the Main Power Switch on
1.Open the dustbin 2.Remove the dustbag 3.Hook it to the dustbin pin 4.Push it in firmly 5.Check the dustbin pin is afloat
Hold the dustbin access
handle down and remove
the dustbin cover toward
you.
Pull out the attachment sheet
and remove the used dustbag
from the Machine.
Ensure that the illustration
side of the dustbag is facing
upwards and attach it to the
machine.
Align the suction port and
the attachment sheet with
the opening and push in
the attachment sheet onto
the right side.
If the dustbag is installed
correctly, the dustbin pin will
float. Check that it is afloat and
close the dustbin cover.
Dustbag
If the error message is displayed when the dustbag is full, replace it with a new dustbag.
The recommended replacement period is approximately every 9 hours (3 hours a day, 3 days a week).
Replace every 9 hours approx
Sensor
If the sensors are dirty,
gently wipe the surface
with the Micro-fiber cloth.
Secondary Battery
Power Button
Check that the Secondary
Battery Power Button is off.
Hopper Tray
Discard any dirt in the hopper tray.
Brush
Remove any dirt or hair
caught in it as necessary.
Brush
If the bristle of the Brush
is getting shorter, replace
it with a new one.
HEPA Filter
If the HEPA filter is dirty,
replace it with a new filter.
Do not wash with water.
2D/3D Camera
(Sensor)
LIDAR Sensor
Cliff Sensor
* It is possible to wash the Tray with
water. Make sure the Tray is
completely dry before putting it back
to the Machine.
8 Machine Maintenance【Every day ~ every week】
7 Machine Maintenance【Once in half a year】
9 Troubleshooting

17
SAFETY PRECAUTIONS
Please read the safety precautions carefully to ensure the correct use of your translator.
Do not disassemble, modify or repair the device or the battery by yourself, otherwise the warranty will be
invalid.
Do not crush, throw, or puncture your device. Avoid dropping, squeezing, or bending your device.
Do not use your device in a moist environment.
The charging temperature of battery should be 10℃—+40℃.
Do not expose your device to areas with flammables and explosives.
Do not turn on your device when it is prohibited to use.
For driving safety, the driver cannot operate the device when the car is in motion.
Use a dry soft cloth to clean the device; do not use water, alcohol, detergent or any chemicals.
Keep the device battery and charger out of the reach of children to prevent them from swallowing it or
injuring themselves by accident. Children should only use the device with adult supervision.
Observe all rules and regulations applicable to mobile products in hospitals and health care facilities.
Only use the battery included with the product.
This equipment complies with MPE ICNIRP radiation exposure limits. This equipment should be installed
and operated with minimum distance 25 cm between the radiator and your body. This transmitter must not
be co-located or operating in conjunction with any other antenna or transmitter.
SAR information
This device complies with the RE Directive (2014/53/EU). A minimum separation distance must be
maintained between the user’s body and the device, including the antenna during body-worn operation, to
comply with RF exposure requirements.
CE Head SAR(0mm)≤2.0W/kg (10g)
CE Body SAR(5mm)≤2.0W/kg (10g)
Limbs SAR(0mm)≤4.0W/kg (10g)
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy
absorbed by the body when using a device. This device meets guidelines for exposure to radio waves, and
is designed not to exceed those limits.
Do not dispose of used device in a household rubbish bin.
The device connected to a USB interface of version USB2.0.
This equipment is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
10 Whiz Safety Precaution

18
11 Pager Safety Instruction
Refer to the labels on each product (the machine, battery charger, battery).
Do not short-circuit. Do not disassemble.
Do not immerse in water or other
liquid.
Pictorial Symbols
Frequency bands and power
Bands Frequency Max.Power Limit
(dBm)
Lora 865-868MHz ≤14
WCDMA B1 1920MHz-2170MHz 23±2
WCDMA B3 1710MHz-1880MHz 23±2
WCDMA B8 880MHz-960MHz 23±2
FDD B1 1920MHz -2170MHz 23±2
FDD B3 1710MHz -1880MHz 23±2
FDD B7 2500MHz -2690MHz 23±2
FDD B8 880MHz -960MHz 23±2
FDD B20 830MHz -860MHz 23±2
TDD B28 703MHz -748MHz 23±2
This product can be used across EU member states.
Hereby, Softbank Robotics Corp. declares that the equipment is in compliance with the following Directives:
Machinery Directive 2006/42/EC, Radio Equipment Directive 2014/53/EU, RoHS 2011/65/EU and its
amendment 2015/863, WEEE Directive, 2012/19/EU. The full text of the EU declaration of conformity is
available at "meetwhiz.com/certification"

19
Europe
SAFETY PRECAUTIONS
Please read the safety precautions carefully to ensure the correct use of your translator.
Do not disassemble, modify or repair the device or the battery by yourself, otherwise the warranty will be
invalid.
Do not crush, throw, or puncture your device. Avoid dropping, squeezing, or bending your device.
Do not use your device in a moist environment.
The operating temperature should be +5℃~ +35℃.
Do not expose your device to areas with fl ammables and explosives.
Do not tum on your device when it is prohibited to use.
For driving safety, the driver cannot operate the device when the car is in motion.
Use a dry soft cloth to clean the device; do not use water, alcohol, detergent or any chemicals.
Keep the device battery and charger out of the reach of children to prevent them from swallowing it or injuring
themselves by accident. Children should only use the device with adult supervision.
Observe all rules and regulations applicable to mobile products in hospitals and health care facilities.
Only use the battery included with the product.
This equipment complies with SAR ICNIRP radiation exposure limits. This equipment should be installed and
operated with minimum distance 0 cm between the radiator and your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
SAR information
This device complies with the RE Directive (2014/53/EU). A minimum separation distance must be maintained
between the user’s body and the device, including the antenna during body-worn operation, to comply with RF
exposure requirements.
CE Head SAR(0mm)≤2.0W/kg (10g)
CE Body SAR(5mm)≤2.0W/kg (10g)
Limbs SAR(0mm)≤4.0W/kg (10g)
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy
absorbed by the body when using a device. This device meets guidelines for exposure to radio waves, and is
designed not to exceed those limits.
Do not dispose of used device in a household rubbish bin.
The device connected to a USB interface of version USB2.0.
This equipment is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
Frequency bands and power
Bands Frequency Max. Power Limit (dBm)
Lora 865-868MHz ≤14
This product can be used across EU member states.