Soleus Air SG-WAC-18HCE User manual

Model
SG-WAC-18HCE
Electronic Heat & Cool Window A/C
Operating Instructions

Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will
provide you with valuable information necessary for the proper care and maintenance of your new
product. Please take a few moments to thoroughly read the instructions and familiarize yourself with
all the operational aspects of your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
2
This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you or others or even cause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER” or “WARNING”.
Failure to immediately follow these
instructions may cause serious injury
or even death.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use a plug adapter.
• Do not use an extension cord.
• Unplug the air conditioner before servicing
• Use two or more people to move and install the air
conditioner

Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged
and leakage occurs, power will be disconnected from the unit.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:
1. Plug power cord into a grounded 3 prong outlet
2. Press RESET (on some units a green light will turn on).
3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light
may turn off.
4. Press the RESET button for use. You will hear a click and the A/C is not ready for use.
NOTES:
• The RESET button must be engaged for proper use.
• The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset.
• Do not use the power supply cord as an ON/OFF switch. The
power supply cord is designed as a protection device.
• A damaged power supply cord must be replaced with a new
power supply cord from Soleus Air Powered by Gree.
• The power supply cord contains new user serviceable parts.
Opening the tamper-resistant case voids all warranty and per-
formance claims.
NOTE: Your units power cord and plug may differ from the one
shown.
ELECTRICAL REQUIREMENTS
3
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock
The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).
Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.
Power Supply Cord
It is the customer’s responsibility:
• To contact a qualified electrician
• To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.
Copies of the standards listed may be obtained from:
National Fire Protection Association
One Batterymarch Park
Quincy, Massachusetts 02269
NEMA 6-20P

PARTS LIST
TOOLS NEEDED
Large Flathead Screwdriver
Tape Measurer
Adjustable Wrench or Pliers
Pencil
Level
Socket Wrenches
Phillips Head Screwdriver
Non-Hardware Packing List
• Window Air Conditioner
• AAA Batteries (2)
• Top Mounting Rail
• Foam Top Mounting Rail Seal Strip
• Accordion Panels (2)
• Side Retainer (2)
• Window Sash Seal
• Foam Seal for Bottom Rail
• Owner’s Manual
4

SPECIFICATIONS
• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
5
Model SG-WAC-18HCE
Power Supply (Ph/V/Hz) 1/230~208/60Hz
Rated Cooling Capacity (BTU/h) 18,000/17,600
Cooling Power Input (Watts) 1860/1820
Rated Current Cooling (Amperage) 8.4/8.9
EER/C.O.P 10.7/10.7
Noise Level dB(A) 61
CFM (H/M/L) 470/430/390
Dehumidifying Capacity 132 Pints per day
Product Dimensions (W” x H” x D”) 23.625 x 17.75 x 25.5
Package Dimensions (W” x H” x D”) 28.5 x 20 x 26.25
Net/Gross Weight (Lbs) 116.6/127.6
Refrigerant Type R-410A
Plug Type NEMA 6-20P
Rated Current Heating (Amperage) 16/15.6
Heating Power Input (Watts) 3680/3030
Rated Heating Capacity (BTU/h) 11,000/8,700
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFI-
CATIONS PRESENTED IN THIS USER’S MANUAL
ARE THE PRESENTATION OF THE MANUFAC-
TURER. SOLEUS INTERNATIONAL HAS NOT CON-
DUCTED INDEPENDENT TEST TO THE INFORMA-
TION AND THE SPECIFICATIONS PRESENTED
HEREWITHIN.

INSTALLATION & ASSEMBLY INSTRUCTIONS
Window Preparation
Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed
screws. If not, make repairs prior to installing the unit.
Storm Window Requirements
A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air
conditioner to tilt enough for proper drainage. (See FIG. 2).
Prior to Installing the Air Conditioner
1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.
2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to
reach.
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when remov-
ing. Due to the large size of this air conditioner, two people should move the unit together.
6
Model SG-WAC-18HCE
Unit Height 17 3/4”
Unit Width 23 5/8”
Min. Window Opening (See
FIG 1) 18 1/2”
Min. Window Width 26 1/2”
Max Window Width 40 1/2”
FIG. 1
When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.
FIG. 2
Board or wood piece must
be approximately 1/2” higher
than the storm window frame
for proper drainage
Storm window frame
or obstruction
SASH
Storm window frame or
obstruction
SASH

INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING
REMOVE CHASSIS
1. Pull down the front panel and remove the filter (FIG. 1 below)
2. Lift the front panel upwards to remove and place to the side.
3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con-
ditioner (FIG. 2 above)
4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet (FIG. 3 & 4).
5. Remove the two control panel screws from the front panel (FIG 5).
7
FIG. 1
FIG. 5
FIG. 2
FIG. 1
FIG. 3 FIG. 4

INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING
REMOVE CHASSIS
6. Remove the shipping screws from the top of the unit and the right side of the cabinet if installed (FIG 6 & 7).
7. Hold the cabinet while pulling on the base handle to carefully remove the unit. Do not pull or lift near the top of the
unit (FIG 8).
8
FIG. 6 FIG. 7
FIG. 8

ASSEMBLY & INSTALLATION (CONT.)
9
Placing the Cabinet Inside the Window
1. Open the window and place the cabinet in the middle
of the window sill.
2. Make sure the bottom rail is seated over the window
sill as shown below. Bring the window down temporar-
ily behind the top angle rail to hold the cabinet in place.
3. Fasten cabinet to window sill using two 3/4” HEX-Head
screws. Pre-drill holes if needed. Add the bottom rail
seal over the screws.
Top Angle Rail and Side Bracket Installation
1. Place the air conditioner on a hard flat surface.
2. Locate the foam gasket and top angle rail
3. Attach the foam gasket to the top angle rail
4. Install top angle side to cabinet as shown in FIG 7
5. Slide the “I” section of the window panel into the side
bracket of the cabinet (FIG. 8a ). Do this for both sides.
6. Insert top and bottom legs of window filler panel frame
into channel in the top angle and bottom rail. Do both
sides. Install side retainer to cabinet as shown. FIG 8B-
9.
FIG. 7
Foam Gasket and Top
Angle Rail
FIG. 9
TOP VIEW
SILL
STOOL
ANGLE
FIG. 8a
FIG. 8b

10
Install Support Brackets
1. Hold each support bracket flush against the outside of
the window sill. Tighten each bracket to the bottom of
the cabinet as shown below. Mark the brackets at top
lever of the window sill and then remove.
2. Assemble the sill angle brackets to the support brack-
ets at the marked position as shown above. Hand
tighten, but not all the way for any changes that may
need to be made later during installation.
3. Install the support brackets (with sill angle brackets
attached) to the bottom of the cabinet as shown below.
4. Tighten all 6 bolts securely.
Extend the Accordion Panels
1. Carefully raise the window to expose the accordion
panel and panel frame. Loosen the locking screws so
the accordion panels slide easily.
2. Extend each panel to completely fill the width of the
window. Tighten the locking screws when the panels
are fully extended.
Install the Window Lock and Sash Seal
1. Trim the sash seal to fit the width of the window. Insert
the sash seal into space between the upper and lower
sashes.
2. Attach the right angle safety lock as shown below.
Mark
Left
Right
1/2” Long Screws
and Locknuts
Sill Angle
Bracket
Flat Head Bolt
Locknut
1/2” long
screw and
locknuts
2 each req’d
for each sup-
port bracket