Soleus Air WM1-12E-01 User manual

Models
WM1-12E-01
WM1-15E-01
WM1-18E-01
WM1-24E-01
Electronic Window Air Conditioner
Operating Instructions
V151204
12,600 BTU
15,400 BTU
18,300 BTU
24,700 BTU

Thank you for choosing a Soleus Air Air Conditioner. This owner’s manual will proide you with valu-
able information necessary for the proper care and maintenance of your new product. Please take a few
moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of
your new air conditioner.
For your own records, please attach a copy of your sales receipt to this manual. Also, write the store
name/location, date purchased, and serial number below:
Store Name: ____________________________________________________
Location: ______________________________________________________
Date Purchased: _________________________________________________
Serial Number (located on back of unit): ______________________________
IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this
manual in a safe place for future reference. Your safety and the safety of others is very important to
us. Please pay attention to all safety messages outlined in this owner’s manual.
WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow
the following basic precautions:
This is a safety alert symbol.
This symbol alerts you to potential hazards that can harm you orothers or evencause
death.
All safety messages will directly follow the safety alert symbol and/or the words
“DANGER”or “WARNING”.
Failure to immediately follow these
instructions may cause serious injury
or even death.
All Safety messages alert you of potential hazards, how to reduce the chance of injury,
and what can happen if instructions are not followed correctly.
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use a plug adapter.
• Do not use an extension cord.
• Unplug the air conditioner before servicing
• Use two or more people to move and install the air
conditioner
2

3
LCDI POWER CORD AND PLUG
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord
and plug as required by US National Electric Code 440.65. This cord consists of a length of shielded flexi-
ble cord with no termination on the load side and a LCDI attachment plug on the line side.
The LCDI power cord and plug will remove the supply source via electrical disconnect (circuit trip) if the
nominal current leakage between the cord shield and either load conductor exceeds a predetermined
value. The cord will remain de-energized until the devise has been manually reset. This is intended to re-
duce the risk of a fire in the power cord or combustible materials nearby. The cord shields are not grounded
and they must be considered a shock hazards if exposed. The cord shield must not be connected to ground
or to any exposed metal.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test:
1. Plug power cord into wall outlet. The LED light will turn on.
2. Press TEST Button, circuit should trip, cutting power to the air conditioner. When this occurs,
3. Press RESET button to restore power to the machine. Once power is restored, the LED light
will turn on again.
If test button is pressed and unit can still be turned on, current leakage has been detected. Do not use the
air conditioner or attempt to reset the LCDI Plug. Contact Soleus Air Customer Service for troubleshooting
recommendations.
WARNING:
1. DO NOT press the TEST button while the air conditioner is operating.
2. The TEST and RESET buttons should not be used as “ON” and “OFF” switches.
3. The cord and plug are not intended to offer protection to externally connected loads or supply circuits.
4. The cord and plug are intended for indoor use only.
LED LIGHT
the LED light will turn off.
Note: Your units power cord and plug may differ from the one shown.

PARTS LIST
TOOLS NEEDED
Large Flathead Screwdriver
Tape Measurer
Adjustable Wrench or Pliers
Pencil
Level
Socket Wrenches
Phillips Head Screwdriver
4
Non-Hardware Part List
 Window Air Conditioner (1)
 Remote Control (1)
 AAA Batteries (2)
 Top Mounting Rail (1)
 Foam Gasket (1)
 Curtain (2)
 Window Sash Seal (1)
 Foam Seal for Bottom Rail (1)
 Owner’s Manual (1)
 Weather Insulation Board (2)
Hardware
(in plastic bag)
Qty.
Sash Lock
1
Screw and
Locknut
4
Flathead Bolt
and Locknut
2
Sill Angle
Bracket
2
Curtain Lock
2
Long Screws
Short Screws
13
10
WINDOW SASH SEAL
SASH LOCK AND
SHORT SCREW
TOP MOUNTING
RAIL
FOAM GASKET
SHORT SCREW
CURTAIN
CURTAIN LOCK
FOAM SEAL FOR
BOTTOM RAIL
SCREWS AND
LOCKNUTS
FLATHEAD BOLT
SILL ANGLE BRACKET
LOCKNUT
WINDOW SUPPORT
BRACKET
FRAME
ASSEMBLY
Weather Insulation Board
Remote Control
2 AAA Batteries
Owner's Manual

SPECIFICATIONS
• Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
• Power consumption is measured when the fan runs at the highest speed setting.
• These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
Model WM1-12E-01 WM1-15E-01
Power Supply (Ph/V/Hz) 1/115/60 1/115/60
Rated Cooling Capacity (BTU/h) 12,600 15,400
Cooling Power Input (Watts) 1,000 1,230
Rated Current Cooling (Amperage) 9 12
EER 12 11.8
Noise Level dB(A) (L/H) 55/59 55/59
Airflow CFM (H/L) 600/520 700/610
Dehumidifying Capacity 52 Pints per day 74 Pints per day
Product Dimensions (W” x H” x D”) 23.625 x 17.75 x 25.375 23.625 x 17.75 x 25.375
Package Dimensions (W” x H” x D”) 26.125 x 20 x 30.5 26.125 x 20 x 30.5
Net/Gross Weight (Lbs) 106/117 110/121
Refrigerant Type R-410A R-410A
Plug Type NEMA 5-15P NEMA 5-15P
5
Model WM1-18E-01 WM1-24E-01
Power Supply (Ph/V/Hz) 208/230/60 208/230/60
Rated Cooling Capacity (BTU/h) 18,300 24,700
Cooling Power Input (Watts) 1,530 2,330
Rated Current Cooling (Amperage) 6.7 10.3
EER 11.8 10.3
Noise Level dB(A) (L/H) 56/61 56/61
Airflow CFM (H/L) 730/630 760/660
Dehumidifying Capacity 83 Pints per day 152 Pints per day
Product Dimensions (W” x H” x D") 26.375 x 18.625 x 26.625 26.375 x 18.625 x 26.625
Package Dimensions (W” x H” x D”) 29.5 x 20.875 X 31.125 29.5 x 20.875 X 31.125
Net/Gross Weight (Lbs) 132/154 141/163
Refrigerant Type R-410A R-410A
Plug Type NEMA 6-15P NEMA 6-20P

DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFI-
CATIONS PRESENTED IN THIS USER’S MANUAL
ARE THE PRESENTATION OF THE MANUFAC-
TURER. SOLEUS HOME COMFORT HAS NOT CON-
DUCTED INDEPENDENT TEST TO THE INFORMA-
TION AND THE SPECIFICATIONS PRESENTED
HEREWITHIN.
6
Power supply cord with 3-prong grounding
plug and current detection device
WARNING: Avoid fire hazard or electronic shock,
DO NOT use an extension cord or an adapter plug.
DO NOT remove any prong from the power cord.
DO NOT
under any circumstances,
cut, remove, or bypass the
grounding prong!!

INSTALLATION & ASSEMBLY INSTRUCTIONS
Window Preparation
Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If
a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit.
Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made
to fit inside a standard double-hung window. Make sure the window is in good shape and able to firmly hold the needed
screws. If not, make repairs prior to installing the unit.
Storm Window Requirements
A storm window frame will not allow the air conditioner to tilt properly which in turn will keep it from draining properly. To
adjust for this, attach a board or piece of wood to the sill. The board or wood piece should have a depth of at least 1 1/2”.
Make sure the board or piece of wood is approximately 1/2” higher than the storm window frame. This will allow the air
conditioner to tilt enough for proper drainage. (See FIG. 2).
Prior to Installing the Air Conditioner
1. Check for anything that could block airflow. Check the area outside of the window for things such as shrubs, trees, or
awnings. Check the inside area to make sure curtains, drapes, or blinds will not prevent proper airflow.
2. Check the available electrical outlet. The power supply must be the same as shown on the unit serial nameplate
(located on the left side of the unit, near the front faceplate). Be sure the outlet is close enough for the power cord to
reach.
3. Carefully unpack the air conditioner. Remove all packing material and make sure the floor is protected when remov-
ing. Due to the large size of this air conditioner, two people should move the unit together.
When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.
7
Model WM1-12E-01 / WM1-15E-01 WM1-18E-01 / WM1-24E-01
Unit Height 17 3/4" 18 5/8"
Unit Width 23 5/8" 26 3/8"
Min.Window Opening(See FIG 1) 1ϴϰϯ" 19 7/8"
Min. Window Width 28 1/8" 30"
Max Window Width 41 3/4" 50 "
FIG. 1
18 3/4", / 19 7/8"MIN
FIG. 2
18 3/4", / 19 7/8"MIN

INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING
REMOVE CHASSIS
1. Pull down the front panel and remove the filter.(See Fig. 3)
2. Lift the front panel upwards to remove and place to the side.
3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con-
ditioner.(See Fig. 4)
4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet. Remove the ground screw
and save for reinstallation later.(See Fig. 5& 6)
5. Remove the two screws from top of the unit. (See Fig. 7) Hold the cabinet while pulling on the base handle, and care-
Fig. 3 Fig. 4
Fig. 5 Fig. 6
8
fully remove the unit.
Fig. 7

ASSEMBLY & INSTALLATION (CONT.)
Weather Insulation Board Installation
NOTE: The Weather Installation Board adds an extra layer of
insulation to keep air from passing through the sides of the win-
dow air conditioner.
1. Using a sharp blade or scissors, slowly cut the
Weather Insulation Board to a size that will fit inside of
the side curtain rails and completely cover the curtain.
2. Once properly sized, remove the backing to expose
the adhesive tape.
3. Place the Weather Insulation Board over the left curtain
and firmly press and hold for 5 seconds.
4. Place the Weather Insulation Board over the right cur-
tain and firmly press and hold for 5 seconds (FIG. 7.1).
Fig. 7.1
Placing the Cabinet Inside the Window
1. Attach the top mounting rail to the unit with short
screws (See Fig.8).
1. Open the window and place the cabinet in the middle
of the window sill.
2. Make sure the bottom rail is seated over the window-
sill as shown below. Bring the window down tempo-
rarily behind the top mounting rail to hold the cabinet
in place.
2. Slide the free end of the curtain into the side panel of
the air conditioner. Do this for each side. The flange
for securing the curtain into the window sill will be fac-
ing the room side when installed (See Fig.9).
3. Fasten the curtains to the unit with short screws (See
Fig.10)
3. Fasten cabinet to window sill using three long screws.
Pre-drill holes if needed. Add the bottom rail seal over
the screws (See Fig.11).
Curtain Installation
Weather Insulation
Board
Curtain
Curtain
Fig. 8
Fig. 9
Fig. 10
Fig. 11
9
Top Mounting Rail
Long Screw
Bottom Rail Seal

Install Support Brackets
1. Hold each support bracket flush against the outside of
the window sill. Tighten each bracket to the bottom of
the cabinet as shown below. Mark the brackets at top
lever of the window sill and then remove.
2. Assemble the sill angle brackets to the support brack-
ets at the marked position as shown above. Hand
tighten, but not all the way for any changes that may
need to be made later during installation.
3. Install the support brackets (with sill angle brackets
attached) to the bottom of the cabinet as shown below.
4. Tighten all 6 bolts securely.
Install the Window Lock and Sash Seal
1. Trim the sash seal to fit the width of the window. Insert
the sash seal into space between the upper and lower
sashes.
2. Attach the right angle safety lock as shown below.
MARK
SCREW &
LOCKNUTS
10
SAFETY LOCK
LONG SCREW

ASSEMBLY & INSTALLATION (CONT.)
Installing the Chassis into the Cabinet
1. Team lift (two people) the air conditioner chassis and
carefully slide it into the cabinet. Let the front of the air
conditioner hang out approximately 6”.
2. CAUTION: DO NOT PUSH ON THE CONTROLS OR
FINNED COILS.
3. Be sure the chassis is firmly seated in the back of the
cabinet.
4. Insert all screws removed during window installation
and reattach the front face plate, front panel, and the
air filter. Use the REMOVE CHASSIS instructions and
figures 3-7on page 8 for reference.
Secure the Air Conditioner
1. Secure the left and right flanges on the lower end sides
of the panel with long screws. (See Fig. 12)
2. Drive locking screws through upper frame holes into
window sash.
11
Extend the Curtain Panels
1. Carefully raise the window to expose the curtain panel
and panel frame. Extend the curtain panels to fill the
window opening.
2.
Place the curtain lock between the curtain extentions
and the window sill, drive locking screws through the
lock and into the sill.
Fig. 12
Flange
Curtain Lock
Window Sill
Curtain

12
Electronic Control Panel & Remote Control
Note: This control panel display always shows the room
temperature in Fan Mode except when setting the tem-
perature and timer.
Normal Operating Sounds
 You may hear a pinging noise caused by water
hitting the condenser on rainy days, or when the
humidity is high. This design feature helps re-
move moisture and improve efficiency.
 You may hear the thermostat click when the
compressor cycles on and off.
 Water will collect in the base pan during rain or
days of high humidity. The water may overflow
and drip from the outside part of the unit.
 The fan may run even when the compressor is
not on.
1. Power Button: Turn the air conditioner on and
off.
2. Digital Display: Will display set temperature
when the unit is in Cool ,Dry, Auto, Sleep, Energy
Saver mode, and display current room tempera-
ture when in Fan mode.
3. Temperature Set: Use these buttons on the con-
trol panel or remote to increase or decrease the
Set Temperature.
4. Timer Set: Use these buttons on the control
panel and remote control to set the timer. Each
press of the▲or▼button will increase or de-
crease the timer. For timer instructions see #7.
5. Fan Speed: Use the fan speed button to change
the fan speed. Choose between high, medium,
and low.
6. Mode Button: Press the MODE button to cycle
through the various modes: Auto, Sleep, Energy
7. Auto-on Timer: When the air conditioner is off, it
can be set to automatically turn on in 1-24 hours
at the previous set mode and fan settings. To set
the Auto-on Timer, press the DELAY TIMER but-
ton on the unit or remote control. Timer can be
set in 1 hour increment.
Auto-off Timer: When the air conditioner is on, it
can be set to automatically turn off in 1-24 hours.
To set the Auto-off Timer, press the DELAY
TIMER button on the unit or remote control.
Timer can be set in 1 hour increment.
Once timer is set, TIMER ON/OFF indicator on
control panel will light up, the set temperature will
also shown on digital display.
 To see the remaining time, press DELAY TIMER
button. To change the timer settings, use the
▲or▼ on control panel or remote control.
 During preview of timer setting, press DELAY
TIMER button once to display set time, press the
button one more time to cancel the settings.
8. Filter Reset: After the fan rotates for 250 total
hours, the filter check light will turn on to remind
the user to clean the filter. Press the FILTER RE-
SET button to reset the reminder once the filter is
cleaned.
9. Signal Receiver: Point the remote control to the
air conditioner when sending instruction to the
unit.
USING YOUR AIR CONDITIONER
MODE SPEED
FILTER
RESET
DE L AY
TIMER
88
72
HIGH
°F / °C
HR
MED
TEMP
/ TIME
LOW
COOL
DRY
FAN
ENERGY
SAVER
AUTO
MODE
SLEEP
MODE
CHECK
FILTER
ON/OFF
POWER

MODE SLEEP
FAN
HIGH
FAN
MED
FAN
LOW
CHILD
LOCK
ENERGY
TIMER
C/ F
MYTEMP
MODE
SAVER
LCD Display
* Remote Colors may differ from the
image above.
OPERATING THE UNIT USING THE REMOTE CONTROL
13
Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.
*Remote colors may differ from image above.

14
1. ON/OFF - Press the button to turn the A/C on or off. When the unit is turned off, the Timer function
will be cancelled. The set temperature will be saved.
2. MODE SELECTION - Press the MODE button repeatedly to cycle between the different modes: Auto,
Cool, Dry (Dehumidifier), and Fan.
3. TEMPERATURE SETTING - Press the ▼ button to decrease the temperature when the unit is on.
Stop pressing the button when the desired temperature is displayed. Temperature range is 61⁰F-90⁰F.
Press the ▲button to increase the temperature when the unit is on. Stop pressing the button when
the desired temperature is displayed. Temperature range is 61⁰F-90⁰F.
4. FAN - Press the FAN button to turn on the fan mode.
FAN HIGH –Press this button to set the fan speed to high. Can be used in COOL or FAN mode.
FAN MED –Press this button to set the fan speed to medium. Can be used in COOL or FAN mode.
FAN LOW –Press this button to set the fan speed to low. Can be used in COOL or FAN mode.
5. SLEEP MODE - Sleep mode can be activated under Cool mode, Dry mode, Auto mode, and Fan
mode. Press the SLEEP button on the remote control, When in SLEEP mode, the fan will run on low to
keep fan noise at a minimum. The temperature setting will gradually increase to 2°F above the original
set temperature for each of first 2 hours. The unit will keep operating the same temperature until the
sleep mode is turned off.
6. ENERGY SAVER -Press the ENERGY SAVER button to turn on Energy Saver mode. When the unit
is in Energy Saver mode, the energy saver light will turn on. Selecting Energy Saver mode will cycle
the fan off and on with the compressor to limit energy consumption. Use this feature when the room is
unoccupied and a greater range of room temperature is acceptable.
7. TIMER - Press the TIMER button when the unit is off to set up the Auto-on timer. The hour indicator on
the digital display will start flashing. Press the ▲or ▼button to set timer within 1-24 hours.
Press the TIMER button when the unit is on to set up the Auto-off timer. The hour indicator on the digi-
tal display will start flashing. Press the ▲or ▼button to set timer within 1-24 hours. To cancel the
timer, press the TIMER button repeatedly until the timer mode is off.
8. °C /°F - Press the °C /°F button to switch the temperature between Celsius and Fahrenheit.
9. MYTEMP MODE - Press the MYTEMP MODE button to change the thermostat sensor from the air
conditioner to the remote location. When Mytemp mode is activated, current set temperature will flash
3 seconds on digital display. The air conditioner will cool the area depending on the location and set
temperature of the remote control. Take the remote control with you so the air conditioner cools the
room to your location.
10. CHILD LOCK - Press this button to lock/unlock the remote control buttons.
REMOTE CONTROL OPERATING INSTRUCTIONS

15
1. Freezing Conditions: This is a cooling only air
conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing out-
door conditions.
2. Remote Control: To ensure proper operation
when using the remote control, aim the remote
directly at the signal receiver on the air condi-
tioner.
 The remote control has a signal range up to 20
feet.
 Make sure nothing is blocking the remote control
signal from being received by the air conditioner.
 Make sure the batteries are installed correctly
and still have power.
3. Cooling Mode: Use the Cool mode at High, Me-
dium, Low fan speed when cooling is needed.
Use the temperature ▲or▼buttons to set the de-
sired temperature between 61°F-90°F.
 Once the temperature is set, the compressor will
cycle on and off to keep the room temperature
at the set temperature level. The lower the set
thermostat temperature, the cooler the room will
be. The higher the set thermostat temperature,
the warmer the room will become.
 For Normal Cooling - set the mode to Cool and
the Fan to High or Med with the temperature set
in the Middle.
 For Maximum Cooling - set the mode to Cool
and the Fan to High with a lower set tempera-
ture.
 For Quieter & Nighttime Cooling - set the mode
to Cool and the Fan to Low with the temperature
set in the middle.
4. Energy Saver Mode:
 When the Energy Saver mode is ON, the fan will
cycle on and off with the compressor. This re-
sults more winder variations of room tempera-
ture and humidity. Normally, it is used when the
room is occupied. The fan may continue to run
for a short time after the compressor cycles off.
 When the Energy Saver mode is OFF, the fan
runs all the time in fan or cool mode.
5. Fan Only Mode: Use Fan Only mode at High,
Medium, or Low fan speed to provide air circula-
tion and filtering without cooling. Since Fan Only
setting does not provide cool, a set temperature
cannot be entered. The room temperature will
appear in the display.
6. Loss of Power Protection: If power to the air
conditioner is lost or interrupted, the air condi-
tioner will automatically restart in the setting last
used prior to power loss. Timer will be cancelled
when power is lost or interrupted. You may need
to set a new timer if desired.
7. Air Direction: Use the lever on the front air
vents to adjust the airflow direction. You can di-
rect the airflow to left, right, up or down. The lever
is located on the lower left and right side of the
air vent.
8. Auto Mode: The air conditioner will automatically
choose Cool or Fan mode based on current room
temperature.
9. Ventilation: In order to maintain the best cooling
condition, pull the Fresh Air Lever to close the
vent. When fresh air is necessary, push the
Fresh Air Lever to open the vent allowing fresh
air being re-circulated in the room.
USING YOUR AIR CONDITIONER
Fresh Air Lever

CARE AND CLEANING
Clean your air conditioner to keep it looking new
and to minimize dust build up.
Air Filter Cleaning
The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:
1. Remove the filter by pulling down on the in-
dents of the filter door on the front of the unit.
(See FIG. 13)
2. Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen-
tly shake the filter to remove excess water.
3. Let the filter dry completely before placing it
into the air conditioner.
4. If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.
Wear and Tear
To minimize wear and tear on the air condi-
tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.
Cabinet Cleaning
To clean the air conditioner cabinet:
• Unplug the air conditioner to prevent shock or
a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil-
free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.
• Never use harsh cleaners, wax or polish on
the cabinet front.
• Be sure to wring excess water from the cloth
before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.
Winter Storage
To store the air conditioner when it is not in use
for an extended period of time, remove it care-
fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box.
FIG. 13
16
If the Error Codes continue to display after unplug-
ging and re-plugging the power cord, call our cus-
tomer service for further solution.
Error Codes Description
E2 Room temperature sensor failure
E3 Room temperature pipe sensor failure
Error Codes
Indents

PROBLEM
The Air Conditioner will not start
POSSIBLE CAUSES
The air conditioner is unplugged
The fuse is blown/circuit breaker is
tripped.
Power Failure
The current interrupter device is
tripped.
SOLUTIONS
• Make sure the air conditioner plug
is pushed completely into the outl-
et.
• Check the main fuse/circuit
breaker box and replace the fuse
or reset the breaker.
• The unit will automatically re-start
when power is restored.
• There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
• Press the RESET button located
on the power cord plug.
• If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
TROUBLESHOOTING
The Air Conditioner does not cool
as it should
Airflow is restricted
The temperature control may not be
set correctly.
The air filter is dirty
The room may be too warm
Cold air is escaping
The Cooling Coils are frozen
• Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner
• Lower the set thermostat tempera-
ture
• Clean the filter. See the Cleaning
and Care Section of the manual.
• Please allow time for the room to
cool down after turning on the air
conditioner.
• Check for open furnace registers
and cold air returns
• See “Air Conditioner Freezing Up”
below.
The Air Conditioner is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
• Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther-
mostat to a higher temperature
The Remote Control is not working
The batteries are inserted incorrectly
The batteries may be dead
• Check the position of the batteries.
• Replace the batteries
17

PROBLEM
Water is dripping outside
POSSIBLE CAUSES
Hot and Humid weather.
SOLUTIONS
• This is normal
TROUBLESHOOTING (CONT.)
Water is dripping inside the room
The air conditioner is not correctly
tilted outside.
• For proper water drainage, make
sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.
Water collects in the base pan
Moisture removed from the air is
draining into the base pan.
• This is normal for a short period in
areas with low humidity and nor-
mal for a longer period in areas
with high humidity.
18

Warranty
Soleus Home Comfort warrants the accompanying Soleus Air Air Conditioner to be free of defects in mate-
rial and workmanship for the applications specified in its operation instruction for the period of parts specified
below.
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation
of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus
Home Comfort including, but not limited to, any malfunction, defect or failure caused by or resulting from
unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or
transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line
voltage, fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus Home Comfort maintains a
centralized service network to provide parts and assist in resolving service problems if difficulties are
encountered. Soleus Home Comfort agress to provide service information, sell repair parts and reimburse the
dealer / serviceman for parts in accordance with Soleus Home Comfort’s Policies and Procedures.
SOLEUS HOME COMFORT MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WAR-
RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED
ABOVE. SOLEUS HOME COMFORT DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS HOME COMFORT’S LIABILITY EX-
CEED THE RETAIL VALUE OF THE AIR CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
internet sales, used, salvaged, or refurbished products.
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE
Please Call [phone]
Or Write To:
Soleus Home Comfort
17911 East Ajax Circle
City of Industry, CA 91748 USA
www.soleushomecomfort.com
19
5 YEARS FOR COMPRESSOR
2YEAR FOR OTHER COMPONENTS