Sonics VCX130 PB User manual

Sonics & Materials, Inc.
53 Church Hill Road
Newtown, CT 06470 USA
Phone: [phone]
[email protected]
Rev. 4-21 www.sonics.com
ULTRASONIC PROCESSOR
Part No. VCX130 PB
OPERATION MANUAL

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TABLE OF CONTENTS
1. WARRANTY.............................................................................................................3
2. WARNINGS..............................................................................................................4
3. SPECIFICATIONS....................................................................................................5
4. PRINCIPLES OF OPERATION................................................................................7
5. DESCRIPTIONS OF COMPONENTS / FUNCTIONS OF CONTROLS ..................9
5.1. VCX130 PB FRONT PANEL ............................................................................9
5.2. VCX130 PB REAR PANEL...............................................................................9
5.3. FUNCTIONS OF KEYS CONTROLS & CONNECTORS ...............................10
5.4. CONVERTER CLAMPING .............................................................................11
6. PREPARATION FOR USE.....................................................................................12
7. OPERATING INSTRUCTIONS...............................................................................13
7.1. CAUTION .......................................................................................................13
7.2. SETUP ...........................................................................................................13
7.3. OPERATION ..................................................................................................14
7.4. PUSH BUTTON CONTROL ...........................................................................15
8. MAINTENANCE .....................................................................................................16
8.1. PROBE MAINTENANCE................................................................................16
8.2. ATTACHING AND DETACHING MICROTIPS ...............................................17
8.3. SYSTEM CLEANING INSTRUCTIONS..........................................................18
9. TROUBLESHOOTING ...........................................................................................18
10. RETURN OF EQUIPMENT ....................................................................................19
11. SAFETY CERTIFICATION FORM .........................................................................20
12. FREQUENTLY ASKED QUESTIONS....................................................................21

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1. WARRANTY
Your Ultrasonic Processor is warranted and backed by the manufacturer for a period of 3 years
from the date of shipment against defects in material and workmanship under normal use as
described in this instruction manual. During the warranty period, the manufacturer will, at its
option, as the exclusive remedy, either repair or replace without charge for material and labor,
the part(s) which prove to be defective, provided the unit is returned to us properly packed with
all transportation charges prepaid.
Ultrasonic probes are guaranteed against defects for a period of one year from date of
shipment. A defective probe will be replaced once without charge, if failure occurs within the
warranty period. Wear resulting from cavitation erosion is a normal consequence of ultrasonic
processing, and is not covered by this warranty.
The manufacturer neither assumes nor authorizes any person to assume for it any other
obligations or liability in connection with the sale of its products. The manufacturer hereby
disclaims any warranty of either merchantability or fitness for a particular purpose. No person or
company is authorized to change, modify, or amend the terms of this warranty in any manner or
fashion whatsoever. Under no circumstances shall the manufacturer be liable to the purchaser
or any other person for any incidental or consequential damages or loss of goodwill, production,
or profit resulting from any malfunction or failure of its product.
This warranty does not apply to equipment that has been subject to unauthorized repair,
misuse, abuse, negligence or accident. Equipment which shows evidence of having been used
in violation of operating instructions, or which has had the serial number altered or removed, will
be ineligible for service under this warranty.
All probes are manufactured to exacting specifications and are tuned to vibrate at a specific
frequency. Using an out-of-tune probe will cause damage to the equipment and may result in
warranty nullification. The manufacturer assumes no responsibility for probes fabricated by
another party or for consequential damages resulting from their usage.
The aforementioned provisions do not extend the original warranty period of any product that
has either been repaired or replaced by the manufacturer.

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2. WARNINGS
Please read the manual in its entirety. Necessary instruction and guidance are provided to help
ensure the successful operation of this device. Observe the following:
High voltage is present in the power supply, converter and high frequency cable. There are no user-serviceable
parts inside any of these devices. Do NOT attempt to remove the power supply cover or converter case.
Do NOT touch any open cable connections on the unit while the power is turned ON.
Do NOT operate power supply with converter disconnected from high voltage cable. High voltage is present in
the cable and may pose a shock hazard.
Do NOT attempt to disconnect the converter high voltage cable while the unit is running.
The power supply must be properly grounded with a 3-prong plug. Test electrical outlet for proper grounding
prior to plugging in unit.
Install the ultrasonic power supply in an area free from excessive dust, dirt, explosive or corrosive fumes and
protected from extremes in temperature and humidity. (See page 5 for specifications.) Do not place the power
supply within a Fume Hood.
Hearing protection is highly recommended. It is recommended that a sound abating enclosure or ear protection
be used when operating the Ultrasonic Processor
NEVER immerse the converter in liquids of any kind, or let condensed moisture or liquid drip into the converter.
NEVER grasp an activated probe or touch the tip of a vibrating probe. It can cause severe burns and tissue
damage.
NEVER allow a horn/probe to vibrate in air.
NEVER hold or clamp the converter by the front driver or by the probe itself. This can cause permanent damage
to the system. Support the converter by only clamping around the converter housing (upper portion).
Do NOT allow the tip of a vibrating horn or probe to touch the counter top or any other hard surface. It could
damage the probe, overload the power supply, or damage the surface.
Avoid touching the bottom or sides of a sample vessel with an activated probe. It may crack or shatter the glass
or melt the plastic. Use glassware that is free from cracks or chips.
Turn OFF the power switch, unplug the power supply and disconnect the power cord from the back of the power
supply before attempting to replace the fuses.
Inspect high frequency cable for cracks in the protective outer jacket.
Do not operate unit with a damaged cable. Doing so may cause serious injury.
In case of AC power loss, wait 3 minutes minimum before reapplying power.
Do not turn off Main power switch while running a probe. Stop ultrasonic processing only by using the
START/STOP key
Symbols
Caution, Risk of electric shock, Hazardous voltage.
Caution, Risk of danger. Refer to User Manual.

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3. SPECIFICATIONS
Power Supply
Input Voltage
100 VAC –132 VAC @ 50/60 Hz
198 VAC –264 VAC @ 50/60 Hz
Rated Current
2.4 Amps max.
1.2 Amps max.
Fuse Rating
3 Amps Slow Blow
1.6 Amps Slow Blow
Weight
10 lbs. (4.5 Kg)
Dimensions
9.75”W x13"L x 4.75"H
248mm x 331mm x 121mm
Output Voltage
380 VRMS (max.)
Output Frequency
20 KHz
Converter
Weight
0.75 lbs. (0.34Kg)
Dimensions
6" L x 1.25" Dia.
(15cm x 3cm)
Materials
Aluminum Alloy
Standard 1/8”
Probe
Weight
0.25 lbs. (0.11Kg)
Dimensions
5.4" L x 0.5" Dia.
(13.8cm x 1.3cm)
Materials
Titanium Alloy

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Environmental
Pollution Degree
2
Installation Category
II
Operating Limits
Shipping/Storage
Temperature: 41 - 104ºF (5 - 40ºC)
Relative Humidity 10 - 95% (Non Condensing)
Altitude: 6,651 ft. (2000 m)
Temperature: 35 -120ºF (2 - 49ºC)
Relative Humidity 10 - 95% (Non Condensing)
Ambient Pressure Extremes: 40,000 ft. (12,192 m)
Restriction of
Hazardous
Substances (ROHS)
Relative humidity
Maximum relative humidity 80% for temperatures up to 31ºC decreasing
linearly to 50% relative humidity to 40ºC
Other
For indoor use only
The Power Cord supplied with the ultrasonic processor must be used. If the 220V plug is not
configured to match the wall receptacle, a properly grounded universal AC socket adapter must be
added.
Important: Universal adapters do not convert voltage or frequency. Manufacturer is not responsible for
damage caused by the use of an improper power cord or adapter. Transformers are not recommended.
WEEE Statement
This product contains electrical or electronic materials. The presence of these materials may, if
not disposed of properly, have potential adverse effects on the environment and human health.
Presence of this label on the product means it should not be disposed of as unsorted waste and
must be collected separately. As a consumer, you are responsible for ensuring that this product
is disposed of properly. To find out how to properly dispose of this product contact Customer
Service.

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4. PRINCIPLES OF OPERATION
The ultrasonic power supply transforms AC line power to a 20 KHz signal that drives a
piezoelectric converter/transducer. This electrical signal is converted by the transducer to a
mechanical vibration due to the characteristics of the internal piezoelectric crystals.
The vibration is amplified and transmitted down the length of the horn/probe where the tip
longitudinally expands and contracts. The distance the tip travels is dependent on the
amplitude selected by the user through the keypad. As you increase the amplitude setting the
ultrasonic processing intensity will increase within your sample.
In liquid, the rapid vibration of the tip causes cavitation - the formation and violent collapse of
microscopic bubbles. The collapse of thousands of cavitation bubbles releases tremendous
energy in the cavitation field. The erosion and shock effect of the collapse of the cavitation
bubble is the primary mechanism of fluid processing.
The probe tip diameter dictates the amount of sample that can be effectively processed. Probes
with smaller tip diameters deliver high intensity ultrasonic processing, but the energy is focused
within a small, concentrated area. Larger tip diameters can process larger volumes, but offer
lower intensity.
The choices of a power supply and horns/probes are matched to the volume, viscosity and other
parameters of the particular application. Horns/Probes are available for both direct and indirect
ultrasonic processing. The frequently asked questions (FAQ) section has more information on
this subject.
Please consult with a product specialist for assistance with selecting a probe for your
application.
Relationship of Amplitude and Wattage
Ultrasonic processing power is measured in watts. Amplitude is a measurement of the
excursion of the tip of the probe (a probe is also known as a horn).
Some ultrasonic processors have a wattage display. During operation, the wattage displayed is
the energy required to drive the radiating face of a probe, at that specific amplitude setting,
against a specific load, at that particular moment. For example, the unit experiences a higher
load when processing viscous samples than when compared to aqueous samples.
The speed/cruise control on an automobile, can, to a certain extent, be compared to an
ultrasonic processor. The speed/cruise control is designed to ensure that the vehicle maintains
a constant rate of travel. As the terrain elevations change, so do the power requirements. The
cruise control senses these requirements and automatically adjusts the amount of power
delivered by the engine in order to compensate for these ever changing conditions. The greater
the terrain rate of incline and greater the resistance to the movement of the vehicle, the greater
the amount of power that will be delivered by the engine to overcome that resistance and
maintain a constant speed.
The ultrasonic processor was designed to deliver constant amplitude to your liquid sample,
regardless of these changes in load (much like the vehicle’s cruise control described above).
As a liquid is processed, the load on the probe will vary due to changes in the liquid sample (i.e.

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viscosity, concentration, temperature, etc.). As the resistance to the movement of the probe
increases (increased load on the probe), additional power will be delivered by the power supply
to ensure that the excursion at the probe tip remains constant. The displayed wattage readings
will vary as the load changes; however, the amplitude will remain the same.
The resistance to the movement of the probe determines how much power will be delivered to
maintain amplitude. For example, a 1/8” probe at 100% amplitude will require approximately 8
watts to operate in air. The amplitude of this probe is approximately 170um. Insert the probe in
water and the wattage reading will increase to approximately 25 watts. The wattage required to
operate the probe will increase as the load increases but the amplitude remains the same.
The amplitude control allows the ultrasonic vibrations at the probe tip to be set to any desired
level. Although the degree of cavitation/ultrasonic energy required to process the sample can
readily be determined by visual observation, the amount of power required cannot be
predetermined. A sensing network continuously monitors the output requirements, and
automatically adjusts the power to maintain the amplitude at the preselected level. The greater
the resistance to the movement of the probe due to higher viscosity, deeper immersion of the
probe into the sample, larger probe diameter or higher pressure, the greater the amount of
power that will be delivered to the probe. Setting the amplitude control to its maximum will not
cause the maximum power rating of the unit to be delivered to the sample. The maximum power
that the Processor is capable of delivering will only be delivered when the resistance to the
movement of the probe is high enough to draw maximum wattage.
It is the intensity of cavitation that measures the effectiveness of the ultrasonic processing, not
the total power applied to the system. Intensity is directly related to the amplitude of the
radiating face of the tip or probe. It is amplitude that must be provided, maintained, and
monitored. The unit provides controlled amplitude under varying load conditions in order to give
reproducible results.

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5. DESCRIPTIONS OF COMPONENTS / FUNCTIONS OF CONTROLS
5.1. VCX130 PB FRONT PANEL
5.2. VCX130 PB REAR PANEL
Converter Push Button

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NOTE: To vary the
intensity remotely using
a variable DC power
supply (0-5V) instead of
a 10 K potentiometer,
connect positive to pin 8
and negative to pin 6.
5.3. FUNCTIONS OF KEYS CONTROLS AND CONNECTORS
FRONT PANEL
LCD display
Displays prompts and the following control parameters:
Amplitude selected
Amount of output power delivered to the probe in watts, and as a
percentage of 130 watts.
Accumulated amount of energy in Joules delivered to the probe.
CLEAR
key
Clears the preceding entry.
ENTER
REVIEW
key
Used to enter the amplitude selected and view amplitude, power, and
energy.
START/STOP
key
Starts or stops the ultrasonics. In the STOP mode, the red indicator
goes off.
I
key
Switches the main power on.
0
key
Switches the main power off.
AMPL
Controls the amplitude of vibration at the probe tip.
▲▼
key
Used with the AMPL key when the unit is on stand-by to set the
amplitude of vibration at the probe tip. Also used to increase or
decrease the amplitude in small increments while the unit is running.
To accomplish this task, depress the ENTER/REVIEW key twice to
display AMPLITUDE CONTROL, then depress the ▲or ▼key as
required.
REAR PANEL
9 pin D-sub analog output
connector (IO Port)
Connects to external actuation device and enables power and
frequency monitoring.
Converter Cable
Connector (Output)
Connects to the converter.
Power Cord Connector
Connects to the electrical line cord and encases the fuse(s).
9-PIN D-SUB CONNECTOR
Pin No.
Description
1
Not connected
2
Not connected
3
Not connected
4
Enables connection to a frequency counter.
5
Enables connection to external power monitor (5 mv = 1 watt)
6
Ground
7
Energizes the ultrasonics when connected to ground.
8 and 9
Enables the intensity to be remotely adjusted using an
external 10k potentiometer.

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5.4. CONVERTER CLAMPING
Improper clamping can damage the system and void the warranty.
Proper Clamping Improper Clamping
Using a stand and clamp will ensure a proper fit.
Clamp and Stand,
Part no. 830-00460

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6. PREPARATION FOR USE
INSPECTION
Prior to installing the Ultrasonic Processor, perform a visual inspection to detect any evidence of
damage, which might have occurred during shipment. Before disposing of any packaging
material, check it carefully for small items.
The Ultrasonic Processor was carefully packed and thoroughly inspected before leaving our
factory. The carrier, upon acceptance of the shipment, assumed responsibility for its safe delivery.
Claims for loss or damage sustained in transit must be submitted to the carrier.
If damage has occurred, contact your carrier within 48 hours of the delivery date. DO NOT
OPERATE DAMAGED EQUIPMENT. Retain all packing materials for future shipment.
ELECTRICAL REQUIREMENTS
The Ultrasonic Processor requires a fused, single phase 3-terminal grounding type electrical
outlet capable of supplying 50/60 Hz at 100 volts, 115 volts, 220 volts, or 240 volts, depending
on the voltage option selected. For power requirements, check the label on the back of the unit.
Should it become necessary to convert the unit for different voltage operation, proceed as
follows:
1. Ensure that the power cord is not connected to the electrical outlet.
2. Open the fuse holder cover using a small screwdriver.
3. Pull out the red fuse holder from its housing.
4. To convert from 100/115V to 220/240V replace the two 3 Amp slow blow fuses, with 1.6
Amp fuses.
5. To convert from 220/240V to 100/115V reverse the procedure above.
6. Rotate the fuse holder 180º from its original position, and reinsert it into its housing. For
100/115V operation the voltage displayed should be 115. For 220/240V operation the
voltage display should be 220.
7. Change the electrical power cord as required.
8. Clearly note on the label or back of the unit that the voltage has changed.
INSTALLING THE ULTRASONIC PROCESSOR
The Ultrasonic Processor should be installed in an area that is free from excessive dust, dirt,
explosive and corrosive fumes, and extremes of temperature and humidity. If processing
flammable liquids use an approved fume hood and do not place the power supply in the fume
hood.
When positioning the unit, be sure to leave adequate space behind the unit so that all
connections can be easily disconnected.
WARNING
For your personal safety, do not, under any circumstances, defeat the
grounding feature of the power cord by removing the grounding prong.

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7. OPERATING INSTRUCTIONS
7.1. CAUTION
Do not operate the power supply unless it is connected to the converter.
Never allow liquid to spill into the converter.
Do not allow a microtip to vibrate in air for more than 10 seconds.
Do not allow the vibrating microtip to contact anything but the sample.
Never place a washer between the probe and the converter.
Never apply grease to the mating surfaces or threads of the converter or microtip.
Should it become necessary to remove a probe, use the wrenches supplied. Never attempt
to remove the probe by twisting the converter housing, as this may damage the electrical
connections within the housing.
Note: The temperature of the converter front area (where the probe/horn attaches) should never
exceed 60oC (140oF).If this temperature is reached, shut the system off and allow to cool.
Do not allow the system to operate for more than 1 minute without a rest or pulse to prevent
overheating.
7.2. SETUP
1. Plug the electrical line cord into the electrical outlet. If the unit is already on, as indicated if
the display lights up, depress the Okey.
2. Probes must be properly tightened. If the converter and probe assembly is not already
assembled; screw the probe onto the converter and using the wrenches provided and
tighten securely. Check the tightness of an already assembled probe by using the wrench
set. Please refer to images in the Maintenance section of this manual for tightening
instructions. A loose probe may cause damage to the power supply circuitry or parts of the
converter and probe. Always use the wrenches supplied with the unit.
3. Probe tips wear after normal use. Using a severely worn probe tip can damage internal
power supply components.
4. If using a laboratory stand, mount the converter/probe assembly using a clamp. Be sure to
secure the clamp to the upper section of the converter housing only (see page 10).
5. Connect the converter cable to the power supply.
6. If the application requires long processing times, we recommended chilling the sample and
pulsing ultrasonics.

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Time - : --: --
Pulse -- --
Ampl 40 %
NOTE: To clear an incorrect entry
press the CLEAR key.
7.3. OPERATION
Press the Ikey. The screen will display the power rating of the Ultrasonic Processor and the
following control parameters.
AMPLITUDE: Desired amplitude must be set in order for the Ultrasonic Processor to be
operational. AMPL displays the amplitude selected (e.g. 40%). To set the amplitude at 40%
when the ultrasonics is off, press the AMPL key and the numeric keys for a 40% reading on the
screen, and then press the ENTER/REVIEW key.
Note: The minimum amplitude setting is 20%.
The screen will display:
1. Immerse the probe approximately halfway into the sample. If the probe is immersed to an
insufficient depth, air will be injected into the sample, causing the sample to foam. Also
ensure that the probe tip is not touching the wall of the sample vessel.
2. The Ultrasonic Processor is now ready for continuous operation. To energize the
ultrasonics, press the push button on the converter. To de-energize the ultrasonics, release
the push button on the converter.
3. To increase or decrease the amplitude in small increments when the ultrasonics is on,
depress the AMPL to display Amplitude Setting on the screen, then depress the ▲or ▼
key, as required. Since the amplitude required is application dependent and subject to the
volume and composition of the sample, it is recommended that the amplitude be selected
through experimentation by increasing or decreasing the level of intensity as needed to
properly process the sample to achieve desired results.
REVIEW: The REVIEW function provides a “window” on the process by displaying various
operating parameters without process interruption. Pressing the ENTER/REVIEW key
repeatedly during processing will consecutively display the following information.

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a) Selected amplitude:
e.g. Amplitude 40%
b) Selected processing time and elapsed processing time:
e.g. Set 0:10:00 Time 0:05:00
c) Amount of power in watts, and accumulated amount of energy in JOULES delivered
to the probe (Note: The amount of energy displayed will be only for one cycle.
Initiating a new cycle will reset the display to zero.)
e.g. 20 watts 0000000 Joules
d) Elapsed time since processing was initiated:
e.g. Elapsed time 0:05:00
7.4. PUSH BUTTON CONTROL
The VCX130 PB is equipped with a push button on the converter. See the photo below.
Pressing and holding the button down will initiate ultrasonics. Releasing the button will stop
ultrasonics.

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8. MAINTENANCE
It is recommended to periodically inspect the unit, both visually and physically, to ensure
optimum and safe performance. This inspection should be scheduled as a routine maintenance
procedure, done with the unit power OFF and with the unit unplugged from the AC power
source.
Long exposure to acids or caustics results in corrosion of metal parts or components. Check the
power supply, converter, and cables periodically for any signs of rust or discoloration. If
discoloration is found, move the unit away from the source of the contaminant.
Examine the condition of the high voltage cable that attaches the converter to the power supply.
Inspect the wire insulation for damage, such as wear, burning from hot plate contact or
breakage from extended use or rough handling. In general use, the cable assembly should not
be used to carry the converter or pull it toward the user. Make certain the cable always has
slack and is never tensioned. If necessary, move the power supply or converter assembly
closer to one another to accomplish this. WARNING: Do not use a cable with broken end
connections, exposed wires or frayed insulation. High voltage is present in the cable
and will pose a shock hazard. Do not touch the converter assembly until the power
switch is off and the unit is unplugged.
8.1. PROBE MAINTENANCE
Ultrasonic processors create high intensity vibration which puts stress on the converter and
probe assembly. The sides and end of the probe must never be allowed to come in contact with
anything but the solution. When using a probe, the stress resulting at the point of contact with
the vessel could cause the probe to fracture.
Proper care of the probe is essential for dependable operation. The intense cavitation will, after
usage for period of time, cause the tip to erode, and the power output to decrease. The
smoother and flatter the tip, the more power will be transmitted into the sample. The cavitation
may also cause the probe to loosen over time or the threaded connection to accumulate debris.
Note: A loose probe will usually generate a loud piercing or squealing sound.
For that reason, it is recommended that a preventative maintenance schedule be adopted
to examine the unit at regular intervals. The schedule should depend on frequency of use.
Weekly maintenance schedules are recommended for units used frequently or monthly for those
used infrequently. The tip must be examined for excessive wear and to ensure that the
threaded connection is clean and attached properly to the converter. Use a cotton swab and
alcohol (i.e. ethanol, isopropyl, etc.) to clean the threaded mating surfaces.
When excessive wear (corrosion/pitting of the probe tip) is detected, the probe should be
replaced with a new one.
WARNING: Probes must be properly tightened with the appropriate Wrench Set.

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8.2. ATTACHING & DETACHING MICROTIPS
1. Disconnect probe from converter. Use the wrench set provided with the system.
2. Clean threaded stud. Use alcohol and a cotton swab to remove any debris on the threading
of the connecting stud. Allow the alcohol to dry completely.
3. Clean threading in converter. Use alcohol and a cotton swab to remove any debris on the
threading. Do not allow liquid to drip into converter. Allow the alcohol to dry completely.
4. Re-attach probe to converter. Screw the probe back onto the converter and tighten with the
wrench set provided.

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8.3. SYSTEM CLEANING INSTRUCTIONS
The power supply and converter may be cleaned using an acid-free cleaning solution (i.e. glass
cleaner).
Probes should be cleaned using isopropyl alcohol. Probes are made from titanium and can be
autoclaved. (The converter is an electrical part and cannot be sterilized in this manner.) Before
each procedure, place the probe tip in water or alcohol and turn the power on for a few seconds
to remove residue. The tip also can be sterilized using alcohol with the power on.
9. TROUBLESHOOTING
The most probable causes for malfunction are listed below and should be investigated.
A connector or cable is damaged.
The unit was plugged into an electrical outlet that provides a different voltage from that
required. See Electrical Requirements.
The probe is not tightened properly with the wrenches provided.
The converter and/or probe has been dropped.
A probe being operated is damaged or worn past its useful life.
A fuse(s) has failed. If a fuse(s) has failed, proceed as follows:
1. Turn the unit off by depressing the Okey, and disconnect the line cord from the
electrical outlet.
2. Open the fuse holder cover using a small screwdriver and pull out the red fuse holder
from its housing.
3. Replace the fuse(s).
4. Reconnect the line cord to the electrical outlet, press the Ikey and set the amplitude
to 100. With the probe in air (out of the sample), the wattmeter should read below 10
watts. If the reading exceeds 10 watts, press the Okey, and disconnect the probe
from the converter.
5. Press the Ikey. If the wattmeter reads below 10 watts, the probe has failed or is out
of tune due to excessive erosion and should be replaced. If the wattmeter reads
above 20 watts, either the converter or power supply has failed and the complete
Ultrasonic Processor should be returned for repair.
OVERLOAD CONDITION
If the Ultrasonic Processor stops working and an OVERLOAD indication is displayed on the
screen, check for possible causes as outlined in the above paragraph, then press the Okey to
switch the unit off, and the Ikey to switch the unit back on.
If the problem persists after inspecting all of these, please contact Customer Service at
[e-mail] or 203-270-4600 for additional assistance or to replace a worn
microtip or damaged part.

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10.RETURN OF EQUIPMENT
It is suggested that an Ultrasonic Processor in need of repair be sent back to the factory.
In order to receive prompt service, contact your Customer Service Representative before
returning any instrument.
You must obtain a Return Authorization Number (RMA) prior to returning the instrument.
Care should be exercised to provide adequate packing to insure against possible damage in
shipment. The Ultrasonic Processor should be sent to the address below with all transportation
charges prepaid and return of shipment indicated.
RMA # -------
Sonics & Materials, Inc.
53 Church Hill Road
Newtown, CT 06470 USA
Important
The user must certify that the ultrasonic processor and/or the accessories returned for repair are
free of any biohazardous or radioactive material and are safe for handling. Please complete the
“Safety Certification” form on the next page and send it in with your equipment.
Do not return any equipment unless such a certification can be made.

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11. SAFETY CERTIFICATION FORM
Items being returned:
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Please check only one item below:
___ The equipment was never used or exposed to any radiological, biological or
chemical agents and is safe to handle, use or dispose of.
___ The equipment was used but not in conjunction with or exposed to any radiological,
geological or chemical agents and is safe to handle, use, or dispose of.
___The equipment was used in conjunction with or exposed to radiological, biological,
or chemical agents and has been decontaminated, rendering it safer for handling, use,
or disposal.
Authorization
By accepting authorization to return the equipment listed above, the undersigned
assumes all responsibility and liability for radiological, biological and chemical
decontamination. Delivery of the equipment can be refused if necessary documentation
is not provided or where it is determined that the equipment has not been properly
decontaminated. If it is determined that the equipment was not properly
decontaminated, the Authorized Repair Facility reserves the right to bill the customer for
any and all costs associated with the decontamination and/or appropriate disposal of
the equipment. In the event the equipment has been exposed to radiological
contamination, the signature of the Radioactive Safety Officer is required.
Print name: ___________________________________ RMA # __________________
Signature: ____________________________________ Date: ___________________