Before unpacking the equipment, check the shipping carton for any visible damage.
If you see any, be sure to follow the procedures described
bel
ow
under
“
V
isi
b
l
e
Loss
or
Da
m
a
g
e
.
”
Otherwise, proceed to remove
the
equipment from the carton. Before
disposing of any packing material,
check
it carefully for small parts. Then perform a
visual inspection of the
equipment
to detect any evidence of damage which might
have occurred
during
shipment. Check the
following:
1. all components against the enclosed packing
list,
2. all module plug-in
units,
3. all wire plug-in
connections.
The equipment was carefully packed and thoroughly inspected
befor
e
leaving
our factory. All units are tested and checked for problems prior
to
shipping. It is
asked that when a problem does occur that all parts
and
components be inspected
for damage (especially when the unit is not in working order when received).
Responsibility for safe delivery was assumed by the carrier upon acceptance of the
shipment. Claims for loss of damage sustained in transit must therefore be made upon
the carrier, as
follows:
VISIBLE LOSS OR
DAMAGE
Any external evidence of loss or damage must be noted on the freight bill
or shipment
receipt, and signed by the carrier’s agent. Failure to adequately describe such
external evidence of loss or damage may result in the carri
er’
s refusal to honor a
damage claim. The form required to file such a claim
will
be supplied by the carrier.
CONCEALED LOSS OR
DAMAGE
Concealed loss or damage means loss or damage which does not
become
apparent
until the merchandise has been unpacked. The contents
might
have been damaged
in transit due to rough handling even though
the
container may not show external
damage. When damage is
discovered
upon unpacking, make a written request for
inspection by the carrier’s agent within 48 hours of the delivery date. Then file a claim
with the carrier since such damage is the carrier’s responsibility. The form required to
file such a claim will be supplied by the carrier. Do not destroy packing materials,
or
move material from one location to another before the carrier makes their
inspection.
If the system or any unit is damaged, notify “Sonics.” “Sonics” will arrange for repair
or replacement of damaged equipment without waiting for
the
claim against the
carrier to be settled, provided a new purchase order is issued to cover the repair or
replacement costs. Should any damage, shortage or discrepancy exist, please notify
us
immediately
.
2
NOTE: We r
ecomme
nd
keeping all carton(s) and
packing material in case
it
might be necessary
to
mov
the equipment, or
to
ship it
for repair.
UNPACKINGANDINSPECTION
