Trouble Shooting Guide, Electrical
4/000 21-2/FEA 209 544/109 E
Company Internal ©Sony Ericsson Mobile Communications AB
2(4)
1General
The purpose of this document is to indicate the electrical level repair actions associated with
the different failure symptoms.
For symptoms that have multiple repair actions, the repair actions are listed in order of their
probability of creating a successful repair. The first action has the highest probability, and
subsequent actions have lower probabilities. The intention is for the repair technician to
implement the first repair action and then retest the phone. If the phone continues to fail the
same test, then the technician should continue to the second repair action. If the phone
continues to fail the same test after all of the repair actions are exhausted, then the phone will
be considered not reparable at this level.
This document should be used only after the actions from the Mechanical Trouble Shooting
Guide have been exhausted for the specific symptom.
Voltage, current, and resistance information is provided for some symptoms to enable faster
repairs. Perform current measurements using a dummy battery and power supply with digital
current display. The phone should be fully assembled. Perform voltage and resistance
measurements with a multimeter. Purchasing this equipment and performing these
measurements is optional but recommended.
2Repair Actions for Manual Test Failures
Failure Failure Symptom Repair Action
No microphone or low gain Replace B4101
Replace V4106
Replace N2000
No or poor audio in loudspeaker Replace V4101
2.1 Audio
Polyphonic Speaker (Alert, Speakerphone) Replace N4100
2.2 Bluetooth Replace Z1400
Replace D1400
2.3 Charging Can’t charge Replace V2202, V2203
Replace V2204
Replace N2000
2.4 Charging LED Replace V3110
Problems with the Mega pixel camera Replace X2505 if damaged
2.5 Camera
Problem with the video call camera Replace X2510 if damaged
2.6 Display Replace X2590 if damaged
Replace Z3100, Z3101 & Z3102
Keyboard problem Replace X2591 if damaged
Replace V2506, V2509 & V2510
Volume keys Replace S2512 if damaged
Replace S2513 if damaged
Replace V2506, V2509 & V2510
2.7 Key
Media player key Replace S2511 if damaged