Sony G3121 User manual

User guide
Xperia™XA1
G3121/G3123/G3125

Contents
Getting started............................................................................... 6
About this User guide........................................................................ 6
Overview............................................................................................ 6
Assembly........................................................................................... 7
Screen protection...............................................................................8
Starting your device for the first time.................................................9
Why do I need a Google™ account?.................................................9
Device security.............................................................................11
Making sure your device is protected..............................................11
Screen lock...................................................................................... 11
Unlocking your device automatically............................................... 13
SIM card protection......................................................................... 16
Finding the identification number of your device.............................17
Finding a lost device ....................................................................... 17
Learning the basics...................................................................... 19
Using the touchscreen.....................................................................19
Locking and unlocking the screen................................................... 21
Home screen....................................................................................21
Application screen........................................................................... 23
Navigating applications....................................................................24
Widgets............................................................................................25
Shortcuts and folders...................................................................... 26
Background and themes..................................................................27
Taking a screenshot......................................................................... 27
Notifications..................................................................................... 28
Icons in the status bar..................................................................... 30
Applications overview...................................................................... 32
Battery and maintenance............................................................. 34
Charging your device....................................................................... 34
Battery and power management..................................................... 35
Updating your device.......................................................................37
Maintenance using a computer....................................................... 38
Storage and memory....................................................................... 39
Backing up and restoring content....................................................41
Downloading applications............................................................44
Downloading applications from Google Play™............................... 44
Downloading applications from other sources................................ 44
Internet and networks.................................................................. 45
Browsing the web............................................................................ 45
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Internet and MMS settings ............................................................. 45
Wi-Fi.................................................................................................46
Sharing your mobile data connection.............................................. 48
Controlling data usage.....................................................................49
Selecting mobile networks...............................................................50
Virtual private networks (VPNs)........................................................51
Synchronising data on your device..............................................52
Synchronising with online accounts................................................ 52
Synchronising with Microsoft® Exchange ActiveSync®................. 52
Basic settings...............................................................................54
Accessing settings...........................................................................54
Volume settings................................................................................54
Do not disturb mode........................................................................ 55
Screen settings................................................................................ 56
Application settings......................................................................... 57
Resetting your applications............................................................. 59
Screen saver.................................................................................... 59
Language settings............................................................................60
Date and time...................................................................................60
Super-vivid mode.............................................................................61
Enhancing the sound output............................................................61
Multiple user accounts.....................................................................61
Typing text....................................................................................64
On-screen keyboards...................................................................... 64
Editing text....................................................................................... 65
Calling.......................................................................................... 66
Making calls..................................................................................... 66
Receiving calls................................................................................. 67
Ongoing calls................................................................................... 68
Using the call log............................................................................. 69
Forwarding calls...............................................................................69
Restricting calls................................................................................69
Multiple calls.................................................................................... 70
Conference calls.............................................................................. 71
Voicemail..........................................................................................71
Emergency calls...............................................................................72
Contacts.......................................................................................73
Searching and viewing contacts......................................................73
Adding and editing contacts............................................................74
Transferring contacts....................................................................... 75
Backing up contacts........................................................................ 76
Adding medical and emergency contact information...................... 76
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Favourites........................................................................................ 77
Sending contact information............................................................77
Avoiding duplicate entries in the Contacts application................... 78
Messaging and chat.....................................................................79
Reading and sending messages......................................................79
Organising your messages.............................................................. 80
Calling from Messaging................................................................... 80
Messaging settings.......................................................................... 81
Video chat........................................................................................ 81
Email.............................................................................................82
Setting up email............................................................................... 82
Sending and receiving email messages...........................................82
Organising your email messages..................................................... 83
Email account settings.....................................................................84
Gmail™............................................................................................ 84
Music and FM radio..................................................................... 86
Transferring music to your device....................................................86
Listening to music............................................................................86
Music menu..................................................................................... 88
Playlists............................................................................................ 88
Sharing music.................................................................................. 89
Enhancing the sound....................................................................... 89
Listening to the radio....................................................................... 89
Favourite radio channels..................................................................91
Radio sound settings....................................................................... 91
Camera.........................................................................................92
Taking photos and recording videos................................................92
General camera settings.................................................................. 93
Still camera settings.........................................................................97
Video camera settings................................................................... 100
Photos and videos in Album...................................................... 102
Viewing photos and videos............................................................102
Album home screen menu............................................................. 103
Sharing and managing photos and videos.................................... 104
Editing photos with the Photo editor application...........................105
Editing videos with the Video editor application............................105
Hiding photos and videos.............................................................. 106
Viewing your photos on a map...................................................... 106
Videos.........................................................................................108
The Video application.................................................................... 108
Transferring video content to your device..................................... 109
Managing video content................................................................ 109
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Movie Creator................................................................................ 109
Connectivity............................................................................... 111
Mirroring the screen of your device wirelessly on a TV................. 111
Displaying files on another device using Cast............................... 111
Connecting your device to USB accessories................................ 112
NFC................................................................................................113
Bluetooth® wireless technology....................................................115
Smart apps and features that save you time............................. 118
Google Search & Now....................................................................118
Using the News Suite application..................................................118
Using your device as a wallet........................................................ 118
Travel and maps......................................................................... 119
Using location services.................................................................. 119
Google Maps™ and navigation..................................................... 119
Using data traffic when travelling.................................................. 120
Airplane mode................................................................................120
Clock and Calendar....................................................................121
Calendar.........................................................................................121
Clock..............................................................................................121
Accessibility............................................................................... 124
Magnification gesture.................................................................... 124
Font size.........................................................................................124
Display size.................................................................................... 124
Colour correction........................................................................... 124
TalkBack.........................................................................................124
Mono audio.................................................................................... 125
TTY (Teletypewriter) mode............................................................. 125
Switch Access............................................................................... 125
Support and legal.......................................................................127
Support application....................................................................... 127
Xperia™ Tips..................................................................................127
Help in menus and applications.....................................................127
Running diagnostic tests on your device.......................................127
Restarting, resetting and repairing.................................................127
Help us improve our software........................................................129
Warranty, SAR and usage guidelines.............................................129
Recycling your device....................................................................129
Legal information........................................................................... 129
5

Getting started
About this User guide
This is the Xperia™ XA1 User guide for the Android™ 7.0 software version. If you're
not sure which software version your device is running, you can check it in the
Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android™ version might not be affected in an update. For
more information about software updates, see Updating your device on page 37.
To check the current software version of your device
1From your Home screen, tap .
2Find Settings > About phone > Android™ version.
To find the model number and name of your device
1From your Home screen, tap .
2Find and tap .
The device model number and name are displayed.
Limitations to services and features
Some of the services and features described in this User guide may not be supported
in all countries or regions, or by all networks or service providers. The GSM
International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect to
the internet with your device. Contact your wireless service provider for more
information.
Overview
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1. Charging/Notification light
2. Headset jack
3. Front camera lens
4. Second microphone
5. Ear speaker/Second loudspeaker
6. Proximity/Light sensor
7. Volume/Zoom key
8. Power key
9. Camera key
10. Main microphone
11. Charger/USB Type-C™ cable port
12. Wi-Fi/GPS/Bluetooth antenna area
13. Main camera lens
14. Flashlight
15. Diversity antenna
16. Nano SIM/Memory card slot cover
17. NFC™ detection area
18. Main antenna area
19. Main loudspeaker
Assembly
Your device only supports nano SIM cards. The nano SIM card and the memory card
have separate slots in the same holder. Make sure you don’t confuse the two.
To prevent data loss, make sure you turn off your device or unmount the memory card before
you drag out the holder to remove the nano SIM card or memory card from the device.
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To insert nano SIM card and memory card
Do not cut your SIM card, for example using a blade or scissors, as this may damage your
device.
1Using your fingernail, drag out the nano SIM card tray.
2Firmly place the SIM card in the correct orientation as shown in the illustration.
3Insert the memory card in the correct orientation into the memory card slot as
shown in the illustration.
4Gently push the tray back into the slot until it fits into place.
To remove the nano SIM card
1With the screen facing down, open and drag out the nano SIM card tray using
your fingernail.
2Remove the nano SIM card, then gently push the tray back into the slot until it
fits into place.
To remove a memory card
1Turn off your device.
2With the device facing down, drag out the cover for the nano SIM card tray.
3Gently push and remove the memory card, then gently push the tray back into
the slot until it fits into place.
Screen protection
Before using your device, remove the protection film by pulling up on the protruding tab.
It is recommended to protect your device with a Sony branded screen cover or a
protector intended for your Xperia™ model. The use of third party screen protection
accessories may prevent your device from working correctly by covering sensors,
lenses, speakers, or microphones and can invalidate the warranty.
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Starting your device for the first time
It is recommended that you charge the battery for at least 30 minutes before starting
up your device for the first time. You can still use your device while it is charging, see
Charging your device on page 34.
The first time you start your device, a setup guide helps you to configure basic
settings, personalise your device and sign in to your accounts, for example a
Google™ account.
To turn on the device
It is important to use the USB Type-C™ cable (provided) when charging your device as other
types of USB cable can damage your device. It is recommended to charge the battery for at
least 30 minutes before you turn on the device for the first time.
1Press and hold down the power key until the device vibrates.
2Enter your PIN for SIM card 1 and SIM card 2 when requested, then tap .
3Wait a moment for the device to start.
Your SIM card PIN is initially supplied by your network operator, but you can change it later
from the Settings menu. To correct a mistake made while entering your SIM card PIN, tap .
To turn off the device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
It may take a while for the device to shut down.
Why do I need a Google™ account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google™. A range of Google™ applications and services is available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™ and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android™ applications. To get the most out of these services, you
need a Google™ account. For example, a Google™ account enables you to do all of
the following:
•Download and install applications from Google Play™.
•Synchronise your email, contacts and calendar using Gmail™.
•Chat with friends using the Duo™ application.
•Synchronise your browsing history and bookmarks using the Google Chrome™ web
browser.
•Identify yourself as the authorised user after a software repair using Xperia™
Companion.
•Remotely find, lock or clear a lost or stolen device using the my Xperia™ or
Android™ Device Manager services.
For more information about Android™ and Google™, go to
http://support.google.com .
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, make sure to enter the details for
the relevant account.
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To set up a Google™ account on your device
1From your Home screen, tap .
2Find and tap Settings > Accounts & sync > Add account > Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also sign in to or create a Google™ account from the setup guide the first time you
start your device. Alternatively, you can go online and create an account at
www.google.com/accounts .
To remove a Google™ account
1From your Home screen, tap .
2Tap Settings > Accounts & sync > Google.
3Select the Google™ account that you want to remove.
4Tap > Remove account.
5Tap Remove account again to confirm.
If you remove your Google™ account, any security features that are linked to your Google™
account will no longer be available.
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Device security
Making sure your device is protected
Your device includes several security options, strongly recommended in case of loss
or theft.
These options are as follows:
•Set a secure screen lock on your device using a PIN, password or pattern to prevent
anyone from accessing or resetting your device.
•Add a Google™ account to prevent others from using your device if it gets stolen or
wiped.
•Activate either the “Protection by my Xperia” or the Android™ Device Manager web
service. Using one of these services, you can remotely locate, lock or clear a lost
device.
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, pattern, or enter your Google™ account information. Below are examples
of protection features and some of the required credentials:
Factory Data
Reset
protection
You must unlock your screen before you are allowed to perform a
Factory Data Reset.
Protection by
my Xperia If you remotely reset your device using this service, you must enter
the username and password for a Google™ account associated with
the service. The device must be connected to the internet before the
setup process can be completed. Otherwise, you will not be able to
use your device after the reset.
Android™
Device
Manager
If you remotely reset your device using this service, you must enter
the username and password for a Google™ account. The device must
be connected to the internet before the setup process can be
completed. Otherwise, you will not be able to use your device after
the reset.
Software repair If you use the Xperia™ Companion software to perform a software
repair, you’re asked to enter your Google™ account username and
password when you start the device after the repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device as an owner. If you
cannot provide the relevant account information during a setup process, you won't be able to
use the device at all.
Screen lock
There are several screen lock options available. The security level of each lock type is
listed below in order of weakest to strongest:
•Swipe: no protection, but you have quick access to the Home screen.
•Pattern: draw a simple pattern with your finger to unlock your device.
•PIN: enter a numeric PIN of at least four digits to unlock your device.
•Password: enter an alpha-numeric password to unlock your device.
It is very important that you remember your screen lock pattern, PIN or password. If
you forget this information, it may not be possible to restore important data such as
contacts and messages. If you have set up a Microsoft® Exchange ActiveSync®
(EAS) account on your Xperia™ device, the EAS security settings may limit the lock
screen type to only a PIN or password. This occurs when your network administrator
specifies a lock screen type for all EAS accounts for enterprise security reasons.
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Contact the network administrator of your company or organisation to check what
network security policies are implemented for mobile devices.
For more settings for each screen lock type tap beside Screen lock.
To change your screen lock type
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Choose an option and follow the instructions on your device.
To create a screen lock pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3Choose an option and follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To change the screen lock pattern
1From your Home screen, tap .
2Find and tap Settings> Lock screen & security > Screen lock.
3Draw your screen unlock pattern.
4Tap Pattern, choose an option and follow the instructions on your device.
To create a screen lock PIN
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > PIN.
3Choose an option. Enter a numeric PIN, then tap CONTINUE.
4Re-enter and confirm your PIN, then tap OK.
To create a screen lock password
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Password.
3Choose an option and follow the instructions on your device.
To activate the Swipe unlock function
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern, or enter your PIN or password depending on
which of these screen lock types is enabled.
4Tap Swipe, then tap YES, REMOVE.
Resetting a forgotten screen lock
If you’ve forgotten your screen lock PIN, password or pattern, you may be able to
reset it using the Protection by my Xperia service. No content on your device is lost
after you have performed a screen lock reset using this service.
To reset the screen lock using Protection by my Xperia
1Make sure you know your Google™ account username and password and that
you have enabled the Protection by my Xperia service on your device.
2Go to
myxperia.sonymobile.com using any internet-connected device.
3Sign in using the same Google™ account that you have set up on your device.
4Click the picture of your device under Your devices.
5Select Lock to replace the current screen lock with a new PIN code.
6Follow the on-screen instructions provided by Protection by my Xperia.
Depending on your security settings, your device may lock after a screen lock reset. You then
need to enter your Google™ account username and password in order to use the device.
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Unlocking your device automatically
The Smart Lock feature makes unlocking your device easier by letting you set it to
unlock automatically in certain situations. You can keep your device unlocked, for
example, when it’s connected to a Bluetooth® device or when you’re carrying it with
you.
You can set Smart Lock to keep your device unlocked using the following settings:
•On-body detection: Keep your device unlocked when you're carrying it with you.
•Trusted places: Keep your device unlocked when you're in a familiar, secure location
such as your home.
•Trusted devices: Keep your device unlocked when a trusted Bluetooth® or NFC
device is connected.
•Trusted face: Unlock your device by looking at it.
•Trusted voice: Set up voice recognition to search in any screen.
The Smart Lock feature may not be available in every market, country or region.
With Smart Lock enabled you still need to unlock your device manually after restarting, and
after leaving the device inactive for 4 hours.
The Smart Lock feature is developed by Google™ and the exact functionality may change over
time due to updates from Google™.
To enable Smart Lock
1Set a pattern, PIN or password as a screen lock if you have not already done
so.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Trust agents.
4Tap the Smart Lock (Google) slider to enable the function.
5Tap the back arrow next to Trust agents.
6Find and tap Smart Lock.
7Enter your pattern, PIN or password. You need to enter these credentials
whenever you want to change your Smart Lock settings.
8Select a Smart Lock type.
To set up or remove trusted face
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted face.
3Tap SET UP > NEXT. Follow the instructions on your device, then tap
FINISHED.
4To remove a trusted face, tap Remove trusted face > REMOVE.
For enhanced accuracy, tap Trusted face > Improve face-matching.
To set up trusted voice
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted voice.
3Follow the instructions on your device.
Keeping your device unlocked while you’re carrying it
Using the On-body detection feature, you can keep your device unlocked while
you're carrying it in your hand or in a pocket or bag. The accelerometer in your device
keeps your device unlocked while it senses that it's being carried. The device locks
when the accelerometer detects that the device has been put down.
When you use the On-body detection feature, you need to be aware of the following
behaviours:
•Any time you put your device down and it senses that it's no longer being carried, it
locks automatically.
•The device can take up to one minute to lock.
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•After you get into a car, bus, train or other land vehicle, your device can take between
5 and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or another non-land based vehicle),
your device may not lock automatically, so make sure to lock it manually if needed.
•When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
To enable or disable On-body detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Tap the slider to enable the function, then tap CONTINUE. To disable the
function tap the slider beside On.
Connecting to trusted devices
You can designate a connected device as trusted and keep your Xperia™ device
unlocked while connected. If you have a device that you connect to regularly using
Bluetooth® or NFC, for example, a home entertainment system or a fitness tracker,
you can add it as a trusted device and bypass the added security of the lock screen
to save time. This feature is suitable if you’re normally in a relatively secure place
when you use these devices. In some cases, you may still need to manually unlock
your device before a trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, for example, Bluetooth® keyboards or cases.
As soon as a trusted device is switched off or moves out of range, your screen locks and you
need your PIN, pattern or password to unlock it.
To add or remove a trusted Bluetooth® device
1Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock.
4In the Smart lock menu tap Trusted devices > ADD TRUSTED DEVICE >
Bluetooth.
5Tap a device name to select it from the list of connected and paired devices,
then tap YES, ADD.
6To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE.
To add or remove a trusted NFC device
1Make sure your device is paired and connected to the Bluetooth® device that
you want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock.
3Tap Trusted devices > ADD TRUSTED DEVICE > NFC.
4Follow the on-screen instructions.
5To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE
Making sure you're secure when using trusted devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a possibility that someone could keep your Xperia™ device
unlocked by imitating your Bluetooth® connection, even if your trusted device is no
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longer nearby. Your device is not always able to determine whether your connection
is secure from someone trying to imitate it.
When your device can't determine whether you're using a secure connection, you'll
get a notification on your Xperia™ device and may need to manually unlock it before
the trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your device,
the connected Bluetooth® device, and your environment. Depending on these factors,
Bluetooth® connections can work over distances up to 100 metres.
Connecting to trusted places
When the Trusted places feature is set up, the lock screen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature to
work, you must have an internet connection (preferably over Wi-Fi) and allow your
device to use your current location.
To set up trusted places, first make sure that high accuracy location mode or battery-
saving location mode is enabled on your device before you add home or custom
locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other areas that you have added as a trusted locations. This
feature can keep your device unlocked within a radius of up to 80 metres. Also be aware that
location signals can be replicated or manipulated. Someone with access to specialised
equipment could unlock your device.
To add your home location
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
6To enter the desired location type the address in the search bar. Your device
searches for the entered location.
To edit your home location
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select your home location.
7Tap Edit.
8In the search bar, enter the location that you want to use as your home
location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To remove your home location
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places
> Home.
3Tap Edit > .
Using custom locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
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To add a custom place
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Tap Add trusted place.
4To use your current location as a custom place, tap Select this location.
5Alternatively, to enter another location, tap and type the address. Your
device searches for the entered location. Tap the suggested address, to use it.
6To fine-tune the location, tap the back arrow next to the address, drag the
location pin to the desired location, then tap Select this location.
To edit a custom place
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Select the place that you want to edit.
4Tap Edit Address.
5To enter another location, tap and then type the address. Your device
searches for the entered location. To use the suggested address, tap the
address.
6To fine-tune the location, tap the back arrow next to the address, drag the
location pin to the desired location, then tap Select this location.
To remove a custom place
1From your Home screen, tap .
2Find and tap Settings > Location, then tap the slider to enable location
services.
3Tap Mode, then choose High accuracy or Battery saving Location mode.
4From your Home screen, tap .
5Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
6Select the place that you want to remove.
7Tap Delete.
SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN
(Personal Identification Number). When a SIM card is locked, the subscription linked
to the card is protected against misuse, meaning that you have to enter a PIN every
time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and
PUK are supplied by your network operator.
To set up or remove a SIM card lock
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Tap the Lock SIM card slider to enable or disable the SIM card lock.
4Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter the PIN every time you restart the device.
To change the SIM card PIN
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Tap Change SIM PIN.
4Enter the old SIM card PIN and tap OK.
5Enter the new SIM card PIN and tap OK.
6Re-type the new SIM card PIN and tap OK.
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To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Finding the identification number of your device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number.
You may require it, for example, when you access the Xperia™ Care support service
to register your device. Also, if your device is stolen, some network providers can use
this number to stop the device from accessing the network in your country or region.
To view your IMEI number on the label strip
1Open the cover for the nano SIM and memory card slot.
2Remove the SIM/Memory Card tray.
3Drag the strip outwards using your fingernail. The IMEI number is displayed on
the strip.
You can also view the IMEI number by opening the phone dialer and entering *#06#.
To view your IMEI number via the device settings
1From your Home screen, tap .
2Find and tap Settings > About phone > Status > IMEI information.
Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
•Locate your device on a map.
•Sound an alert even if the device is in Do not disturb mode.
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•Remotely lock the device and make the device display your contact details to anyone
who finds it.
•Remotely clear the internal and external memory of the device as a last resort.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
The “Protection by my Xperia” service may not be available in all countries or regions.
To activate Protection by my Xperia
1Make sure you have an active data connection, and enable location services
on your device.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Protection by my Xperia >
ACTIVATE.
4Mark the checkbox to agree to the terms and conditions of the service, then
tap ACCEPT.
5If prompted, sign in to your Google™ account, or create a new account if you
don’t already have one.
6To verify that Protection by my Xperia can locate your device, go to
myxperia.sonymobile.com and sign in to your Google™ account.
If you are sharing a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding a lost device using Android™ Device Manager
Google™ offers a location and security web service called Android™ Device
Manager. You can use it in parallel with, or as an alternative to, the Protection by my
Xperia service. If you lose your device, you can use Android™ Device Manager to:
•Find and show where your device is located.
•Ring or lock your device, erase everything on it, or add a phone number to the lock
screen.
For additional information about Android™ Device Manager, go to
www.support.google.com .
Android™ Device Manager does not work if your device is turned off or if it does not have a
connection to the internet. The Android™ Device Manager service may not be available in all
countries or regions.
To activate Android™ Device Manager
1If you are sharing a device with multiple users, make sure that you are logged
in as the owner.
2Make sure that you have an active data connection and that location services
are enabled.
3From your Home screen, tap .
4Find and tap Settings > Google > Security.
5Tap the sliders beside Remotely locate this device and Allow remote lock and
erase to enable both functions.
6If prompted, agree to the terms and conditions by tapping Activate this device
administrator.
7To verify that Android™ Device Manager can locate your device after you
activate the service, go to www.android.com/devicemanager and sign in using
your Google™ account.
You can also activate Android™ Device Manager from Lock screen & security under Device
administrators.
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Learning the basics
Using the touchscreen
Tapping
•Open or select an item.
•Mark or unmark a checkbox or option.
•Enter text using the on-screen keyboard.
Touching and holding
•Move an item.
•Activate an item-specific menu.
•Activate selection mode, for example, to select several items from a list.
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Pinching and spreading
•Zoom in or out on web pages, photos and maps, and when you’re taking photos or
shooting videos.
Swiping
•Scroll up or down a list.
•Scroll left or right, for example, between Home screen panes.
•Swipe left or right to reveal more options.
Flicking
•Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
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