Sony BC-WF1000X User manual

SERVICE MANUAL
Sony Video & Sound Products Inc.
WF-1000X
BC-WF1000X/WF-1000XL/1000XR
SPECIFICATIONS
WF-1000X/1000XL/1000XR
WIRELESS NOISE CANCELING STEREO HEADSET
BC-WF1000X
CHARGING CASE
9-896-429-01
2017H33-1
© 2017.08
US Model
Canadian Model
AEP Model
UK Model
E Model
Australian Model
Chinese Model
Tourist Model
Ver. 1.0 2017.08
• All of the units included in the WF-1000X
(WF-1000XL/WF-1000XR/BC-WF1000X)
are required to repairing of this unit. Check
in advance that you have all of the units.
COMPONENT MODEL NAME (WF-1000X)
Wireless noise canceling
stereo headset
L-ch WF-1000XL
R-ch WF-1000XR
Charging case BC-WF1000X
Photo: BC-WF1000X
Photo: WF-1000XR
(R-ch)
Photo: WF-1000XL
(L-ch)
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
注意
如果电池更换不当会有爆炸危险
只能用同样类型或等效类型的电池来更换
Charging temperature: 5 °C to 35 °C (41 °F to
95 °F)
Receiver
Type: Closed, Dynamic
Driver unit: 6 mm
Microphone
Type: Electret condenser
Directivity:Omni directional
Eective frequency range: 50 Hz - 8,000 Hz
System requirements
for battery charge using
USB
(As of August 2017)
Personal Computer with pre-installed with
any of the following operating systems and
USB port:
Operating Systems
(when using Windows)
Home Basic / Home Premium /
Professional / Ultimate
(when using Mac)
Mac OS X (version.10.9 or later)
Design and specications are subject to
change without notice.
Windows ®10 Home/ Windows ®10 Pro
Windows ®8.1/ Windows®8.1Pro
Windows ®8/ Windows ®8 Pro
Windows ®7
Transmission range (A2DP):
20Hz - 20,000Hz (Sampling fr equency
44.1kHz)
Included items:
Wireless noise canceling stereo headset
(1)
Micro-USB cable (approx. 50 cm (19 3/4
in.)) (1)
Charging case (1)
Long Hybrid silicone rubber earbuds
(SS/S/M/L 2 each)
Triple-comfort earbuds (S/M/L 2 each)
Fitting supporters (M/L 2 each)
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set)
1)
The actual range will vary depending on
factors such as obstacles between
devices, magnetic elds around a
microwave oven, static electricity,
reception sensitivity, antenna’s
performance, operating system, software
application, etc.
2) BLUETOOTH standard proles indicate the
purpose of BLUETOOTH communications
between devices.
3) Codec: Audio signal compression and
conversion format
4) Subband Codec
5) Advanced Audio Coding
Usage hours:
When connecting via the BLUETOOTH
device
Music playback time:
Max. 3 hours (NC ON), Max. 3 hours
(NC OFF)
Communication time:
Max. 3.5 hours
Standby time:
Max. 8 hours (NC ON), Max. 35 hours
(NC OFF)
Note: Usage hours may be shorter
depending on the Codec and the
conditions of use.
Charging time:
Approx. 1.5 hours
(About 70 minutes of music playback is
possible after 15 minutes charging.)
(Headset)
Approx. 3 hours (Charging case)
Note: Charging hours may be dierent
depending on the conditions of use.
Wireless noise
canceling stereo
headset
Power source:
DC 3.7 V: Built-in lithium-ion
rechargeable battery
DC 5 V: When charged using USB
Mass: Approx. 6.8 g (0.24 oz) (Headset)
Approx. 70 g (2.5 oz) (Charging case)
Operating temperature: 0 °C to 40 °C (32 °F
to 104 °F)
1 W (Headset), 3 W (Charging case)
The Bluetooth® word mark and logos are
registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such
marks by Sony Corporation is under license.
The N-Mark is a trademark or registered
trademark of NFC Forum, Inc. in the United
States and in other countries.
Windows is a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
Mac, OS X, iPhone and iPod touch are
trademarks of Apple Inc., registered in the
U.S. and other countries.
“Made for iPod” and “Made for iPhone” mean
that an electronic accessory has been
designed to connect specically to iPod or
iPhone, respectively, and has been certied
by the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with iPod
or iPhone may aect wireless performance.
Android is a trademark of Google Inc.
Other trademarks and trade names are those
of their respective owners.
General
Communication system: BLUETOOTH
Specication version 4.1
Output: BLUETOOTH Specication Power
Class 1
Maximum communication range: Line of
sight approx. 10 m (30 ft)1)
Frequency band: 2.4 GHz band (2.4000 GHz
- 2.4835 GHz)
Compatible BLUETOOTH proles
2):
A2DP (Advanced Audio Distribution
Prole)
AVRCP (Audio Video Remote Control
Prole)
HFP (Hands-free Prole)
HSP (Headset Prole)
Supported Codec3):SBC4) , AAC5)
Supported content protection method:
SCMS-T
(AEP, UK)
Operating frequency:
BLUETOOTH 2,400 MHz - 2,483.5 MHz
NFC 13.56 MHz
Maximum output power:
BLUETOOTH < 20.0 dBm
NFC < 60 dBμA/m at 10 m
(CH)
Rated power consumption (AEP, UK):
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WF-1000X
2
SECTION 1
SERVICING NOTES
DESTINATION ABBREVIATIONS
The following abbreviations for model destinations are used in this
service manual.
• Abbreviations
AEP : European, East European, CIS area (Moldova) and Mid-
dle East area (Israel) models
AUS : Australian and New Zealand models
CH : Chinese model
CND : Canadian model
JE : Tourist model
LA : Latin American model
RU : CIS area (Except for Moldova) model
COLOR VARIATIONS
(B) Black
(N) Champagne Gold
ADVANCE PREPARATION WHEN REPAIRING
All of the units included in the WF-1000X (WF-1000XL/WF-
1000XR/BC-WF1000X) are required to repairing of this unit.
Check in advance that you have all of the units.
OPERATION CHECK OF THE NFC AFTER COMPLET-
ING THE REPAIRS
After completing the repairs of this unit, follow the procedure below
to check normal operation of the NFC.
Note: After checking of NFC operation, be sure to delete the pairing infor-
mation before returning this unit to the customer.
For deleting method of the pairing information, refer to “INITIAL-
IZING METHOD” on page 3.
Preparation:
• NFC compatible device (smartphone or music player etc.)
Procedure:
1. Turn on the NFC function of the device.
2. Remove the WF-1000XL (L-ch) and WF-1000XR (R-ch),
from the BC-WF1000X (charging case).
3. Touch the N-mark part of the device to the N-mark part of the
BC-WF1000X (charging case).
4. Playback the audio from the device and check that the sound is
outputted from WF-1000XL (L-ch) and WF-1000XR (R-ch).
WF-1000X
5. Touch the N-Mark part of the BC-WF1000X (charging case)
with N-Mark of the device again to disconnect the connection.
The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the unit.

WF-1000X
3
RESET METHOD
When resetting this unit, this unit to set charging state. When it is
charged state, this unit is reset automatically.
Note: Even if this work is performed, device pairing information is not
deleted.
Procedure:
1. Connect BC-WF1000X (charging case) to a booted PC using
the supplied micro-USB cable.
2. Check that the charging lamp of the BC-WF1000X (charging
case) lights up.
3. Open the lid of the BC-WF1000X (charging case), insert WF-
1000XL (L-ch) and WF-1000XR (R-ch), and check that the
lamp is lit as shown below figure.
4. After insert WF-1000XL (L-ch) and WF-1000XR (R-ch) in
BC-WF1000X (charging case), about 10 seconds have elapsed,
the red lamp flashes once and the reset is completed automati-
cally.
after 10
seconds
flashes once
Connection completion figure (for reference):
INITIALIZING METHOD
After completion of repairs, be sure to perform the following pro-
cedure to initialize this unit.
Note 1: When this work is performed, all device pairing information is
deleted and settings return to factory defaults.
Procedure:
1. Remove the WF-1000XL (L-ch) and WF-1000XR (R-ch),
from the BC-WF1000X (charging case).
2. Press the button on the WF-1000XL (L-ch) for more than 2 sec-
onds to turn the power off.
2
3. While the power is off, press the buttons of WF-1000XL (L-
ch) and WF-1000XR (R-ch) simultaneously for more than 15
seconds as it is.
Note 2: While the buttons are pressing, the lamp of WF-1000XL (L-ch) is
flashes in the middle, but keep pressing for more than 15 seconds
as it is.
4. When the lamps of WF-1000XL (L-ch) and WF-1000XR (R-
ch) are switched from flashing red several times to flashing
blue 4 times and the lamps are turn off, pairing of WF-1000XL
(L-ch) and WF-1000XR (R-ch) are completed.
[Red]
flashing
several times
[Blue]
flashing
4 times
turn off
Note 3: When this unit is initialized, it might not be able to connect to
iPhone or PC.
In that case, delete the registration of this unit on iPhone or PC,
register the device again.

WF-1000X
4
REPAIRING AND REPLACING OF THE WF-1000XL
(L-ch)
The WF-1000XL (L-ch) will be replaced in the state of the finished
product. Cannot repairing and replacing of each component parts.
Also, it is necessary to disassemble the bottom of the BC-WF1000X
(charging case) and replace it at the same time.
When replacing the WF-1000XL (L-ch), perform the following
procedure to works.
Check in advance:
• Check in advance that you have all of WF-1000XL (L-ch),
WF-1000XR (R-ch) and BC-WF1000X (charging case).
• Be sure to check that there are no WF-1000X in the surround-
ings. If using WF-1000X in the surroundings, there is a pos-
sibility that is connect another WF-1000X.
Replacing procedure:
1. Replace the broken WF-1000XL (L-ch) with a new WF-
1000XL (L-ch).
Note 1: Change the Long Hybrid silicone rubber earbud and the Fitting
supporter to new WF-1000XL (L-ch).
2. Refer to “2. DISASSEMBLY” on page 12, remove the bottom
part of the BC-WF1000X (charging case) and replace the CRA-
DLE NFC board and model number label with new parts.
Bottom side
Reuse
Replace the new part
Replace the new part
Note 2: New WF-1000XL (L-ch) is supplied as a unit of new CRADLE
NFC board (with sheet (NFC)) and new model number label to-
gether.
Note 3: Reuse two screws and plate (bottom). Please replace with new
parts only when it cannot be reused.
3. While the power is off, press the buttons of WF-1000XL (L-
ch) and WF-1000XR (R-ch) simultaneously for more than 15
seconds as it is.
Note 4: If the power is on, press the [1] button on the WF-1000XL (L-ch)
for more than 2 seconds to turn the power off.
Note 5: While the buttons are pressing, the lamp of WF-1000XL (L-ch) is
flashes in the middle, but keep pressing for more than 15 seconds
as it is.
4. When the lamps of WF-1000XL (L-ch) and WF-1000XR (R-
ch) are switched from flashing red several times to flashing
blue 4 times and the lamps are turn off, pairing of WF-1000XL
(L-ch) and WF-1000XR (R-ch) are completed.
[Red]
flashing
several times
[Blue]
flashing
4 times
turn off
Note 6: When perform the this operation, it might not be able to connect
to iPhone or PC.
In that case, delete the registration of this unit on iPhone or PC,
register the device again.
5. Check the operation of this unit and complete replacement
works.

WF-1000X
5
REPAIRING AND REPLACING OF THE WF-1000XR
(R-ch)
The WF-1000XR (R-ch) will be replaced in the state of the finished
product. Cannot repairing and replacing of each component parts.
When replacing the WF-1000XR (R-ch), perform the following
procedure to works.
Check in advance:
• Check in advance that you have all of WF-1000XL (L-ch),
WF-1000XR (R-ch) and BC-WF1000X (charging case).
• Be sure to check that there are no WF-1000X in the surround-
ings. If using WF-1000X in the surroundings, there is a pos-
sibility that is connect another WF-1000X.
Replacing procedure:
1. Replace the broken WF-1000XR (R-ch) with a new WF-
1000XR (R-ch).
Note 1: Change the Long Hybrid silicone rubber earbud and the Fitting
supporter to new WF-1000XR (R-ch).
2. While the power is off, press the buttons of WF-1000XL (L-
ch) and WF-1000XR (R-ch) simultaneously for more than 15
seconds as it is.
Note 2: If the power is on, press the [1] button on the WF-1000XL (L-ch)
for more than 2 seconds to turn the power off.
Note 3: While the buttons are pressing, the lamp of WF-1000XL (L-ch) is
flashes in the middle, but keep pressing for more than 15 seconds
as it is.
3. When the lamps of WF-1000XL (L-ch) and WF-1000XR (R-
ch) are switched from flashing red several times to flashing
blue 4 times and the lamps are turn off, pairing of WF-1000XL
(L-ch) and WF-1000XR (R-ch) are completed.
[Red]
flashing
several times
[Blue]
flashing
4 times
turn off
Note 4: When perform the this operation, it might not be able to connect
to iPhone or PC.
In that case, delete the registration of this unit on iPhone or PC,
register the device again.
4. Check the operation of this unit and complete replacement
works.
REPAIRING AND REPLACING OF THE BC-WF1000X
(Charging case)
The BC-WF1000X (charging case) will be replaced in the state of
the finished product. Cannot repairing and replacing of each com-
ponent parts.
When replacing the BC-WF1000X (charging case), perform the
following procedure to works.
Check in advance:
• Check in advance that you have all of WF-1000XL (L-ch),
WF-1000XR (R-ch) and BC-WF1000X (charging case).
• Be sure to check that there are no WF-1000X in the surround-
ings. If using WF-1000X in the surroundings, there is a pos-
sibility that is connect another WF-1000X.
Preparation:
• Windows PC with Bluetooth function
• NFC compatible smartphone that installed the NFC Tag Data
Writing Application
Note 1: For the NFC Tag Data Writing Application, refer to “BLUETOOTH
INFORMATION WRITING METHOD” on page 7.
Note 2: Confirm the method of obtaining the NFC Tag Data Writing Ap-
plication and its latest version with the each service headquarters.
Replacing procedure:
1. Replace the broken BC-WF1000X (charging case) with a new
BC-WF1000X (charging case).
2. Press the [1] button of the WF-1000XL (L-ch) for more than
7 seconds to pairing state, and connect it to the PC with Blue-
tooth function.
(In order to check the Bluetooth address, it is necessary to con-
nect the PC and the WF-1000XL (L-ch). It is also possible to
display the Bluetooth address, by the Bluetooth connect to the
walkman (NW-S series or NW-A series etc.) with Bluetooth
function. In this example, describes how to display Bluetooth
address on PC.)
7
Note 3: For the Bluetooth connection method of the PC, refer to the man-
ual of the PC to be used.
– Continued on next page –

WF-1000X
6
3. Display information of this unit Bluetooth connected on the
PC screen. Then open the property, display the Bluetooth ad-
dress of this unit, and take a memorandum the Bluetooth ad-
dress.
(In the Windows 8.1, open the “Control Panel →Device and
Printers” in this order, right click the icon showing the model
name (WF-1000X) of this unit and open its properties)
“Device and Printers” screen on PC
Right click and
select the “Properties”.
“Properties” screen
Note 4: Check the device name carefully so as not to confuse Bluetooth
address with other devices, and take a memorandum.
Note 5: The display method of Bluetooth address may be different de-
pending on Windows OS.
4. Write the Bluetooth information to the BC-WF1000X (charg-
ing case) using smartphone that installed the NFC Tag Data
Writing Application.
(Refer to “BLUETOOTH INFORMATION WRITING METH-
OD” on page 7)
5. While the power is off, press the buttons of WF-1000XL (L-
ch) and WF-1000XR (R-ch) simultaneously for more than 15
seconds as it is.
Note 6: If the power is on, press the [1] button on the WF-1000XL (L-ch)
for more than 2 seconds to turn the power off.
Note 7: While the buttons are pressing, the lamp of WF-1000XL (L-ch) is
flashes in the middle, but keep pressing for more than 15 seconds
as it is.
6. When the lamps of WF-1000XL (L-ch) and WF-1000XR (R-
ch) are switched from flashing red several times to flashing
blue 4 times and the lamps are turn off, pairing of WF-1000XL
(L-ch) and WF-1000XR (R-ch) are completed.
[Red]
flashing
several times
[Blue]
flashing
4 times
turn off
Note 8: When perform the this operation, it might not be able to connect
to iPhone or PC.
In that case, delete the registration of this unit on iPhone or PC,
register the device again.
7. Check the operation of this unit and complete replacement
works.

WF-1000X
7
BLUETOOTH INFORMATION WRITING METHOD
When the BC-WF1000X (charging case) is replaced, the writing of
Bluetooth information is necessary.
Write the Bluetooth information according to the procedure below.
Preparation:
• Windows PC with Bluetooth function
• NFC compatible smartphone that installed the file manager ap-
plication (ASTRO File Manager, File Expert, etc.)
• USB cable for the smartphone
• NFC Tag Data Writing Application
(Application name: mdr-nfc-tag-writer_1.0.0.apk)
Note 1: “1.0.0” in the file name indicates the version of NFC Tag Data
Writing Application. Always use the latest version of the NFC
Tag Data Writing Application.
Example: mdr-n
f
c-tag-writer_1.0.0.apk
version
Note 2: Confirm the method of obtaining the NFC Tag Data Writing Ap-
plication and its latest version with the each service headquarters.
Notes on the use of the NFC Tag Data Writing Applica-
tion
• The NFC Tag Data Writing Application may be updated ir-
regularly.
Always use the latest version of the NFC Tag Data Writing
Application.
The version of NFC Tag Data Writing Application is repre-
sented by the file name of NFC Tag Data Writing Applica-
tion.
Example: mdr-n
f
c-tag-writer_1.0.0.apk
version
• Be sure to uninstall older versions of the NFC Tag Data
Writing Application before installing the latest version.
• The NFC Tag Data Writing Application is also used in mod-
els other than the headphone category, and there are multiple
types. If multiple NFC Tag Data Writing Applications are
installed on a smartphone, do not launch more than one at
the same time.
• The NFC Tag Data Writing Application varies depending on
your model.
Be sure to use the specified NFC Tag Data Writing Applica-
tion.
Use of not specified NFC Tag Data Writing Application is
strictly prohibited.
1. Installing the NFC Tag Data Writing Application for
the Servicing
Install the NFC Tag Data Writing Application on the smart-
phone for writing of Bluetooth information.
If the NFC Tag Data Writing Application is already installed,
confirm the following.
• Be absolutely sure that the NFC Tag Data Writing Ap-
plication supports your model.
• Confirm that the NFC Tag Data Writing Application is
the latest version.
The version of NFC Tag Data Writing Application is rep-
resented by the file name.
Example: mdr-n
f
c-tag-writer_1.0.0.apk
version
Procedure:
1. Prepare the NFC Tag Data Writing Application on the PC.
Note: Be absolutely sure that the NFC Tag Data Writing Application sup-
ports your model.
2. Connect the smartphone to the PC with the USB cable.
3. Transfer the NFC Tag Data Writing Application to the smart-
phone.
4. When tapping the “Settings” →“Security” on the screen of the
smartphone, check the box “Unknown sources”.
5. Disconnect the smartphone from the PC.
6. Use the file manager application to explore the NFC Tag Data
Writing Application on the smartphone.
7. Click on the NFC Tag Data Writing Application to open
it, and install the NFC Tag Data Writing Application to the
smartphone.
8. When tapping the “Settings” →“Security” on the screen of the
smartphone, uncheck the box “Unknown sources”.
Movies
YouTube Camera
Settings AlbumWALKMAN
Play Store
Browser
Maps
Media Player
Chrome MDR NFC
Writer
NFC Tag Data
Writing Application
–
Screen after the installation
for reference –
9. Confirm that the NFC Tag Data Writing Application is the lat-
est version.
The version of NFC Tag Data Writing Application is repre-
sented by the file name.
Example: mdr-n
f
c-tag-writer_1.0.0.apk
version

WF-1000X
8
2. Writing the NFC Tag Data
Write the NFC tag data (Bluetooth information) to the NFC mod-
ule in the BC-WF1000X (charging case).
Procedure:
1. Check the Bluetooth address (BD_ADDR).
1Press the [1] button of the WF-1000XL (L-ch) for more
than 7 seconds to pairing state, and connect it to the PC
with Bluetooth function.
(In order to check the Bluetooth address, it is necessary
to connect the PC and the WF-1000XL (L-ch). It is also
possible to display the Bluetooth address, by the Bluetooth
connect to the walkman (NW-S series or NW-A series etc.)
with Bluetooth function. In this example, describes how to
display Bluetooth address on PC.)
7
Note 1: For the Bluetooth connection method of the PC, refer to the
manual of the PC to be used.
2Display information of this unit Bluetooth connected on
the PC screen. Then open the property, display the Blue-
tooth address of this unit, and take a memorandum the
Bluetooth address.
(In the Windows 8.1, open the “Control Panel →Device
and Printers” in this order, right click the icon showing the
model name (WF-1000X) of this unit and open its proper-
ties)
“Device and Printers” screen on PC
Right click and
select the “Properties”.
“Properties” screen
Note 2: Check the device name carefully so as not to confuse Blue-
tooth address with other devices, and take a memorandum.
Note 3: The display method of Bluetooth address may be different
depending on Windows OS.
2. Turn on the NFC function of the smartphone.
3. Start the NFC Tag Data Writing Application on the smart-
phone.
4. Tap the “Write” on the screen of the smartphone.
5. Input the Bluetooth Local Name (BL_NAME).
Tap the “List” on the screen of the smartphone and select the
model name of the this unit, or input the model name with the
keyboard on the smartphone.
6. Input the Bluetooth address (BD_ADDR).
Input the Bluetooth address (BD_ADDR) that was checked by
step 1 with the keyboard on the smartphone.
Note 4: “QR” is not used in this model.
– Continued on next page –

WF-1000X
9
7. Tap the “Write” on the screen of the smartphone, in the state
that unchecked the box “Read-only”.
8. Touch the N-mark part of the smartphone to the N-mark part of
the BC-WF1000X (charging case).
9. Check that “Success!” is displayed on the screen of the smart-
phone.
Note 5: When “Success!” is not displayed on the screen of the smart-
phone, refer to “3. Error Display” on page 10.
10. End the NFC Tag Data Writing Application on the smartphone.
11. Check the operation of connecting with the smartphone by one
touch (NFC).
(Refer to “OPERATION CHECK OF THE NFC AFTER
COMPLETING THE REPAIRS” on page 2)
12. Start the NFC Tag Data Writing Application on the smart-
phone.
13. Tap the “Write” on the screen of the smartphone.
14. Check the box “Read-only” on the screen of the smartphone,
and tap the “Write” on the screen of the smartphone.
15. Touch the N-mark part of the smartphone to the N-mark part of
the BC-WF1000X (charging case).
16. Check that “Success!” is displayed on the screen of the smart-
phone.
Note 6: When “Success!” is not displayed on the screen of the smart-
phone, refer to “3. Error Display” on page 10.
– Continued on next page –

WF-1000X
10
17. Tap the “Read” on the screen of the smartphone.
18. Check that “BD_ADDR” on the screen of the smartphone ac-
cords with BD_ADDR on the checked by step 1 and “MODE”
on the screen of the smartphone is “0000 (Read-only)”.
19. End the NFC Tag Data Writing Application on the smartphone.
20. Check the operation of connecting with the smartphone by one
touch (NFC).
(Refer to “OPERATION CHECK OF THE NFC AFTER
COMPLETING THE REPAIRS” on page 2)
3. Error Display
When the writing of the NFC tag data has failed, “Error” is dis-
played on the screen of the smartphone.
When “Error” is displayed on the screen of the smartphone, oper-
ate according to the procedure below.
Procedure:
1. Tap the “Write” on the screen of the smartphone to write of the
NFC tag data again.
2. When “Error” is displayed on the screen of the smartphone
again, tap the “Read” on the screen of the smartphone.
3. Check that “MODE” on the screen of the smartphone is not
“0000 (Read-only)”.
4. When “MODE” on the screen of the smartphone is “0000
(Read-only)”, execute the writing of the NFC tag data again
after replacing the BC-WF1000X (charging case).
(When “MODE” on the screen of the smartphone is “0000
(Read-only)”, the writing of the NFC tag data cannot execute)
4. Check Method of the NFC Tag Data
Check the NFC tag data according to the procedure below.
Procedure:
1. Check the Bluetooth address (BD_ADDR).
1Press the [1] button of the WF-1000XL (L-ch) for more
than 7 seconds to pairing state, and connect it to the PC
with Bluetooth function.
(In order to check the Bluetooth address, it is necessary
to connect the PC and the WF-1000XL (L-ch). It is also
possible to display the Bluetooth address, by the Bluetooth
connect to the walkman (NW-S series or NW-A series etc.)
with Bluetooth function. In this example, describes how to
display Bluetooth address on PC.)
7
Note 1: For the Bluetooth connection method of the PC, refer to the
manual of the PC to be used.
2Display information of this unit Bluetooth connected on
the PC screen. Then open the property, display the Blue-
tooth address of this unit, and take a memorandum the
Bluetooth address.
(In the Windows 8.1, open the “Control Panel →Device
and Printers” in this order, right click the icon showing the
model name (WF-1000X) of this unit and open its proper-
ties)
“Device and Printers” screen on PC
Right click and
select the “Properties”.
“Properties” screen
Note 2: Check the device name carefully so as not to confuse Blue-
tooth address with other devices, and take a memorandum.
Note 3: The display method of Bluetooth address may be different
depending on Windows OS.
2. Turn on the NFC function of the smartphone.
– Continued on next page –

WF-1000X
11
3. Start the NFC Tag Data Writing Application on the smart-
phone.
4. Tap the “Read” on the screen of the smartphone.
5. Check that “BD_ADDR” on the screen of the smartphone ac-
cords with BD_ADDR on the checked by step 1 and “MODE”
on the screen of the smartphone is “0000 (Read-only)”.
6. End the NFC Tag Data Writing Application on the smartphone.
5. The Factor that One Touch Connection is Impossible
The four following factors are considered as the factor that one touch connection is impossible.
Guess and check the defective factor by each checking result.
Note: The four following factors are examples.
Factor Bluetooth manual con-
nection check by user NFC tag data check Bluetooth manual connec- tion check by servicing
NFC one touch connection
check with smartphone
1WF-1000XL (L-ch)
defect NG ―NG NG
2
BC-WF1000X
(charging case)
defect
OK NG OK NG
3NFC tag data
writing failure OK NG OK NG
4 Smartphone OK OK OK NG

WF-1000X
12
SECTION 2
DISASSEMBLY
Note: Follow the disassembly procedure in the numerical order given.
CRADLE NFC BOARD (WITH SHEET (NFC))
BC-WF1000X
(charging case)
front side
rear side
top side
bottom side
2screw (B1.4)
(L = 4.0 mm)
1model number label
Note 2: Peel off the model number label carefully so that none of it remains
on the plate (bottom). If it was not successfully peeled off,
completely remove the model number label remaining on the plate
(bottom) before before affixing a new one to the plate (bottom).
Note 3: Replacing only the model number label is not possible. You must
replace these three parts at the same time: WF-1000XL (L-ch),
CRADLE NFC board (with sheet (NFC)), and model number label.
(As repair parts, the WF-1000XL (L-ch), CRADLE NFC board
(with sheet (NFC)), and model number label are supplied as a unit)
4three claws
3claw
2screw (B1.4)
(L = 4.0 mm)
,QVWDOODWLRQGLUHFWLRQIRUWKHPRGHOQXPEHUODEHO
rear side
–%RWWRPYLHZ–
front side model number label
5plate (bottom) block
CRADLE NFC board
plate (bottom)
Turn over.
pattern
pattern
6Insert a flathead screwdriver in between the CRADLE
NFC board and plate (bottom), and peel off the sheet (NFC).
Note 4: Be careful so that you do not damage the plate (bottom).
If the plate (bottom) is damaged, replace it with a new one.
(Can be replaced individually)
7CRADLE NFC board (with sheet (NFC))
Note 5: Replacing only the CRADLE NFC board is not possible.
You must replace these three parts at the same time: WF-
1000XL (L-ch), CRADLE NFC board (with sheet (NFC)),
and model number label. (As repair parts,
the WF-1000XL (L-ch), CRADLE NFC board (with sheet
(NFC)), and model number label are supplied as a unit)
Note 1: This procedure is required only when replacing
the WF-1000XL (L-ch). For details, refer to
“REPAIRING AND REPLACING OF THE
WF-1000XL (L-ch)” on page 4.
OK NG
Note 6: When installing the CRADLE NFC board
to the plate (bottom), check the pattern on
the CRADLE NFC board and install it to
the plate (bottom) in the correct installation
direction.
bottom side

13
WF-1000X
SECTION 3
EXPLODED VIEW
Note:
• -XX and -X mean standardized parts, so
they may have some difference from the
original one.
• Items marked “*” are not stocked since
they are seldom required for routine ser-
vice. Some delay should be anticipated
when ordering these items.
• The mechanical parts with no reference
number in the exploded views are not sup-
plied.
• Color Indication of Appearance Parts Ex-
ample:
KNOB, BALANCE (WHITE) . . . (RED)

Parts Color Cabinet’s Color
BC1
CRADLE
NFC board
sheet (NFC)
model number
label
HPR1
HPL1
1
3
4
4
5
2
2
– L-ch – – R-ch – Note 1: When replacing the WF-1000XL (Ref. No. HPL1), make
sure to replace the WF-1000XL (L-ch), CRADLE NFC board
(with sheet (NFC)) of the charging case, and model number
label at the same time. Otherwise, this unit will not work
properly. (As repair parts, the WF-1000XL (L-ch), CRADLE
NFC board (with sheet (NFC)), and model number label are
supplied as a unit.) Also, when performing replacement work,
make sure to refer to “REPAIRING AND REPLACING OF
THE WF-1000XL (L-ch)” on page 4.
Note 2: When replacing the WF-1000XR (Ref. No. HPR1), make sure
to refer to “REPAIRING AND REPLACING OF THE WF-
1000XR (R-ch)” on page 5.
Note 3: For information about sizes other than size M, refer to “AC-
CESSORIES” on page 14.
Note 4: When replacing the charging case (BC-WF1000X) (Ref. No.
BC1), make sure to refer to “REPAIRING AND REPLAC-
ING OF THE BC-WF1000X (Charging case)” on page 5.
1 4-698-671-01 SUPPORTER (L (M)), FITTING (for L-ch: size M)
(BLACK) (for Black) (See Note 3)
1 4-698-671-11 SUPPORTER (L (M)), FITTING (for L-ch: size M)
(GRAY-BEIGE) (for Champagne Gold) (See Note 3)
2 4-543-905-51 EAR PIECE, LONG (M)
(Long Hybrid silicone rubber earbud: size M)
(1 piece) (Outside: BLACK/Inside: GREEN)
(for Black) (See Note 3)
2 4-543-905-61 EAR PIECE, LONG (M) (Long Hybrid silicone
rubber earbud: size M) (1 piece)
(Outside: TRANSPARENT BEIGE/Inside: GREEN)
(for Champagne Gold) (See Note 3)
3 4-698-673-01 SUPPORTER (R (M)), FITTING (for R-ch: size M)
(BLACK) (for Black) (See Note 3)
3 4-698-673-11 SUPPORTER (R (M)), FITTING (for R-ch: size M)
(GRAY-BEIGE) (for Champagne Gold) (See Note 3)
4 3-254-136-11 SCREW (B1.4) (L= 4.0 mm)
5 4-698-485-01 PLATE (BOTTOM) (for Black)
5 4-698-485-11 PLATE (BOTTOM) (for Champagne Gold)
BC1 A-2196-318-A BC-WF1000X_BLACK_UC_SVX (Charging case)
(for Black) (US, CND, LA) (See Note 4)
BC1 A-2196-319-A BC-WF1000X_GOLD_UC_SVX (Charging case)
(for Champagne Gold) (US, CND, LA) (See Note 4)
BC1 A-2196-320-A BC-WF1000X_BLACK_E_SVX (Charging case)
(for Black) (E, AUS, JE, RU) (See Note 4)
BC1 A-2196-321-A BC-WF1000X_GOLD_E7_SVX (Charging case)
(for Champagne Gold) (E, AUS, JE, RU)
(See Note 4)
BC1 A-2196-322-A BC-WF1000X_BLACK_CE7_SVX (Charging case)
(for Black) (AEP, UK) (See Note 4)
BC1 A-2196-323-A BC-WF1000X_GOLD_CE7_SVX (Charging case)
(for Champagne Gold) (AEP, UK) (See Note 4)
BC1 A-2196-324-A BC-WF1000X_BLACK_CN_SVX (Charging case)
(for Black) (CH) (See Note 4)
BC1 A-2196-325-A BC-WF1000X_GOLD_CN_SVX (Charging case)
(for Champagne Gold) (CH) (See Note 4)
HPL1 A-2196-304-A WF-1000XL_BLACK_UC_SVX (for L-ch)
(for Black) (US, CND, LA) (See Note 1)
HPL1 A-2196-305-A WF-1000XL_GOLD_UC_SVX (for L-ch)
(for Champagne Gold) (US, CND, LA) (See Note 1)
HPL1 A-2196-306-A WF-1000XL_BLACK_E_SVX (for L-ch)
(for Black) (E, AUS, JE, RU) (See Note 1)
HPL1 A-2196-307-A WF-1000XL_GOLD_E_SVX (for L-ch)
(for Champagne Gold) (E, AUS, JE, RU)
(See Note 1)
HPL1 A-2196-308-A WF-1000XL_BLACK_CE7_SVX (for L-ch)
(for Black) (AEP, UK) (See Note 1)
HPL1 A-2196-309-A WF-1000XL_GOLD_CE7_SVX (for L-ch)
(for Champagne Gold) (AEP, UK) (See Note 1)
HPL1 A-2196-310-A WF-1000XL_BLACK_CN_SVX (for L-ch)
(for Black) (CH) (See Note 1)
HPL1 A-2196-311-A WF-1000XL_GOLD_CN_SVX (for L-ch)
(for Champagne Gold) (CH) (See Note 1)
HPR1 A-2196-313-A WF-1000XR_BLACK_CE7_SVX (for R-ch)
(for Black) (AEP, UK) (See Note 2)
HPR1 A-2196-314-A WF-1000XR_GOLD_CE7_SVX (for R-ch)
(for Champagne Gold) (AEP, UK) (See Note 2)
HPR1 A-2196-315-A WF-1000XR_BLACK_CN_SVX (for R-ch)
(for Black) (CH) (See Note 2)
HPR1 A-2196-316-A WF-1000XR_GOLD_CN_SVX (for R-ch)
(for Champagne Gold) (CH) (See Note 2)
HPR1 A-2197-817-A WF-1000XR_BLACK_UC_SVX (for R-ch)
(for Black) (US, CND, LA) (See Note 2)
HPR1 A-2197-818-A WF-1000XR_GOLD_UC_SVX (for R-ch)
(for Champagne Gold) (US, CND, LA) (See Note 2)
HPR1 A-2197-819-A WF-1000XR_BLACK_E_SVX (for R-ch) (for Black)
(E, AUS, JE, RU) (See Note 2)
HPR1 A-2197-820-A WF-1000XR_GOLD_E_SVX (for R-ch)
(for Champagne Gold) (E, AUS, JE, RU)
(See Note 2)
Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark
• Refer to “COLOR VARIATIONS” on page 2
about color variation of the unit.
Ref. No. HPL1: Includes the CRADLE NFC board (with sheet (NFC)),
Model number label of the charging case.

Ref. No. Part No. Description Remark
WF-1000X
14
SECTION 4
ACCESSORIES
4-724-042-12 MANUAL, INSTRUCTION (Operating Instructions)
(Except CH)
4-724-042-21 MANUAL, INSTRUCTION (Operating Instructions)
(CH)
4-724-043-11 GUIDE, REFERENCE
(ENGLISH, SPANISH, FRENCH) (US, CND, LA)
4-724-043-21 GUIDE, REFERENCE
(ENGLISH, RUSSIAN, KOREAN) (E, AUS, JE, RU)
4-724-043-31 GUIDE, REFERENCE (SIMPLIFIED CHINESE)
(CH)
4-724-044-11 GUIDE, REFERENCE (ENGLISH, FRENCH,
GERMAN, SPANISH, DUTCH, ITALIAN,
POLISH, HUNGARIAN) (AEP, UK)
4-724-044-21 GUIDE, REFERENCE (PORTUGUESE, GREEK,
CZECH, BULGARIAN, SLOVAK, SLOVENIAN,
ROMANIAN) (AEP, UK)
501 1-848-682-21 CABLE, CONNECTION (USB)
(Micro-USB cable (approx. 50 cm))
502 4-543-903-51 EAR PIECE, LONG (SS)
(Long Hybrid silicone rubber earbud: size SS)
(1 piece) (Outside: BLACK/Inside: RED) (for Black)
502 4-543-903-61 EAR PIECE, LONG (SS)
(Long Hybrid silicone ubber earbud: size SS)
(1 piece) (Outside: TRANSPARENT BEIGE/
Inside: RED) (for Champagne Gold)
503 4-543-904-51 EAR PIECE, LONG (S) (Long Hybrid silicone
rubber earbud: size S) (1 piece)
(Outside: BLACK/Inside: ORANGE) (for Black)
503 4-543-904-61 EAR PIECE, LONG (S) (Long Hybrid silicone
rubber earbud: size S) (1 piece)
(Outside: TRANSPARENT BEIGE/Inside: ORANGE)
(for Champagne Gold)
504 4-543-905-51 EAR PIECE, LONG (M) (Long Hybrid silicone
rubber earbud: size M) (1 piece)
(Outside: BLACK/Inside: GREEN) (for Black)
504 4-543-905-61 EAR PIECE, LONG (M) (Long Hybrid silicone
rubber earbud: size M) (1 piece)
(Outside: TRANSPARENT BEIGE/Inside: GREEN)
(for Champagne Gold)
505 4-543-906-51 EAR PIECE, LONG (L) (Long Hybrid silicone rubber
earbud: size L) (1 piece)
(Outside: BLACK/Inside: LIGHT BLUE) (for Black)
505 4-543-906-61 EAR PIECE, LONG (L) (Long Hybrid silicone rubber
earbud: size L) (1 piece)
(Outside: TRANSPARENT BEIGE/
Inside: LIGHT BLUE) (for Champagne Gold)
506 4-591-876-01 EAR PIECE (S), TRIPLE COMFORT
(Triple-comfort earbud: size S) (1 piece)
(Outside: BLACK/Inside: ORANGE)
507 4-591-875-01 EAR PIECE (M), TRIPLE COMFORT
(Triple-comfort earbud: size M) (1 piece)
(Outside: BLACK/Inside: GREEN)
508 4-591-877-01 EAR PIECE (L), TRIPLE COMFORT
(Triple-comfort earbud: size L) (1 piece)
(Outside: BLACK/Inside: LIGHT BLUE)
509 4-698-671-01 SUPPORTER (L (M)), FITTING (for L-ch: size M)
(BLACK) (for Black)
509 4-698-671-11 SUPPORTER (L (M)), FITTING (for L-ch: size M)
(GRAY-BEIGE) (for Champagne Gold)
510 4-698-673-01 SUPPORTER (R (M)), FITTING (for R-ch: size M)
(BLACK) (for Black)
510 4-698-673-11 SUPPORTER (R (M)), FITTING (for R-ch: size M)
(GRAY-BEIGE) (for Champagne Gold)
511 4-698-672-01 SUPPORTER (L (L)), FITTING (for L-ch: size L)
(BLACK) (for Black)
511 4-698-672-11 SUPPORTER (L (L)), FITTING (for L-ch: size L)
(GRAY-BEIGE) (for Champagne Gold)
512 4-698-674-01 SUPPORTER (R (L)), FITTING (for R-ch: size L)
(BLACK) (for Black)
512 4-698-674-11 SUPPORTER (R (L)), FITTING (for R-ch: size L)
(GRAY-BEIGE) (for Champagne Gold)
• Refer to “COLOR VARIATIONS” on page 2
about color variation of the unit.
Foamed
silicone
501
Micro-USB cable (approx. 50 cm) (1)
Long Hybrid silicone rubber earbuds
Triple-comfort earbuds
Fitting supporters
502 503 504 505
506 507 508
SS
M
S
L
M
S
L
509 510
511 512
L: for left
M: size M
R: for right
M: size M
L: for left
L: size L
R: for right
L: size L
Red Orange Green Light Blue
Orange Green Light Blue

MEMO
WF-1000X
15

WF-1000X
REVISION HISTORY
Ver. Date Description of Revision
1.0 2017.08 New