Sony MDR-AS800BT Reference guide

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Wireless Stereo Headset
MDR-AS800BT
Use this manual if you encounter any problems, or have any questions.
Getting started
Making connections
Listening to music
Making phone calls
Important information
Help Guide
How to Use

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Troubleshooting
How to Use
Troubleshooting
4-546-398-11(2)
Copyright 2014 Sony Corporation
Troubleshooting
List of Topics

Table Of Contents
Help Guide MDR-AS800BT i
Getting started 1
Before first use 12
Read this first 39
Features 13
What you can do with the headset 40
Parts and controls 14
Location and function of parts 41
BLUETOOTH function indicator 43
Supplied accessories 15
List of the included items 44
Replacing the earbuds 46
Replacing the arc supporters 47
Changing the headset to Secure Fit Loop 49
Charging the headset 16
System requirements for battery charge using USB 52
Charging the headset 53
Available operating time 55
Checking the remaining battery charge 56
Making connections 2
BLUETOOTH connection 17
What you can do with the BLUETOOTH function 58
How to make a wireless connection to BLUETOOTH devices 59
One-touch connection (NFC) compatible Android devices 18
One-touch connection (NFC) with a smartphone (Android 4.1 or later) 60
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and
less than Android 4.1) 62
Disconnecting the smartphone by one touch (NFC) 65
Switching the device by one touch (NFC) 66
Android devices not compatible with one-touch connection (NFC) 19
Pairing and connecting with an Android smartphone 67
Connecting to a paired Android smartphone 70
iPhone (iOS devices) 20
Pairing and connecting with an iPhone 73
Connecting to a paired iPhone 76
Other BLUETOOTH devices 21
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Pairing and connecting with other BLUETOOTH devices 79
Connecting to a paired BLUETOOTH device 81
Multi point connection 22
Connecting the headset to both a music player and a smartphone or mobile
phone 83
Connecting the headset to 2 Android smartphones 84
Connecting the headset to an Android smartphone and an iPhone 86
Listening to music 3
Listening to music via a BLUETOOTH connection 23
Listening to music from a device connected via BLUETOOTH 88
Controlling the audio device (BLUETOOTH connection) 90
Disconnecting BLUETOOTH connection (after use) 91
Playback channel 24
Switching the left and right channels 92
Making phone calls 4
Making phone calls 25
Receiving a call 93
Making a call 95
Button functions for a phone call 97
Disconnecting BLUETOOTH connection (after use) 91
Important information 5
Precautions 26
Precautions 99
What is BLUETOOTH wireless technology? 101
Trademarks 27
Trademarks 103
Support website 28
Customer support websites 104
Troubleshooting 6
Troubleshooting 29
What can I do to solve a problem? 105
Power 30
The headset is not turned on. 106
Charging 31
Charging cannot be done. 107
Charging time is too long. 108
The headset cannot be recognized by a computer. 109
The remaining battery charge of the headset is not displayed on the screen of
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an iPhone, iPad, or iPod touch. 110
Multi-function button operation 32
Sound volume cannot be adjusted. 111
Unable to go to previous or next song. 112
Unable to switch the left and right channels. 113
Sound 33
No sound 114
Low sound level 115
Low sound quality 116
Sound skips frequently during playback. 117
Pairing 34
Pairing cannot be done. 118
One-touch connection (NFC) 35
Unable to connect the headset to a BLUETOOTH device with one-touch
connection (NFC) 119
BLUETOOTH connection 36
Unable to make a BLUETOOTH connection 120
Distorted sound 121
The BLUETOOTH wireless communication range is short, or the sound skips.
122
The headset does not operate properly. 123
Phone calls 37
No voice from callers 124
Low voice from callers 125
Resetting or initializing the headset 38
Resetting the headset 126
Initializing the headset to restore factory settings 127
How to Use 7
Troubleshooting 10
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Wireless Stereo Headset
MDR-AS800BT
Getting started
Before first use
Features
Parts and controls
Supplied accessories
Charging the headset
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
How to Use
1

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Wireless Stereo Headset
MDR-AS800BT
Making connections
BLUETOOTH connection
One-touch connection (NFC) compatible Android devices
Android devices not compatible with one-touch connection (NFC)
iPhone (iOS devices)
Other BLUETOOTH devices
Multi point connection
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
How to Use
2

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Wireless Stereo Headset
MDR-AS800BT
Listening to music
Listening to music via a BLUETOOTH connection
Playback channel
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
How to Use
3

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Wireless Stereo Headset
MDR-AS800BT
Making phone calls
Making phone calls
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
How to Use
4

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Wireless Stereo Headset
MDR-AS800BT
Important information
Precautions
Trademarks
Support website
4-546-398-11(2)
Copyright 2014 Sony Corporation
Help Guide
How to Use
5