Sony MDR-ZX220BT Reference guide

Help Guide
Wireless Stereo Headset
MDR-ZX220BT
Use this manual if you encounter any problems, or have any questions.
Getting started
BLUETOOTH connection
What you can do with the BLUETOOTH function
How to make a wireless connection to BLUETOOTH devices
Supplied accessories
Checking the package contents
About the supplied manuals
Features
What you can do with the headset
Parts and controls

Location and function of parts
About the indicator
Charging the headset
System requirements for battery charge using USB
Charging the headset
Available operating time
Checking the remaining battery charge
Voice guidance
About voice guidance
Making connections
One-touch connection (NFC) compatible Android devices
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Android devices not compatible with one-touch connection (NFC)
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Pairing and connecting with a computer (Windows Vista)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8/Windows 8.1)

Connecting to a paired computer (Windows 7)
Connecting to a paired computer (Windows Vista)
Other BLUETOOTH devices
Pairing and connecting with other BLUETOOTH devices
Connecting to a paired BLUETOOTH device
Multi point connection
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone
Listening to music
Listening to music via a BLUETOOTH connection
Listening to music from a device connected via BLUETOOTH
Controlling the audio device (BLUETOOTH connection)
Disconnecting BLUETOOTH connection (after use)
Supported codecs
Supported codecs
Making phone calls
Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting BLUETOOTH connection (after use)
Important information
Precautions
Precautions
What is BLUETOOTH wireless technology?
Trademarks
Trademarks
Support website

Customer support websites
Troubleshooting
Troubleshooting
What can I do to solve a problem?
Power
The headset is not turned on.
Charging
Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.
Sound
No sound
Low sound level
Low sound quality
Sound skips frequently during playback.
Pairing
Pairing cannot be done.
One-touch connection (NFC)
Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)
BLUETOOTH connection
Unable to make a BLUETOOTH connection
Distorted sound
The BLUETOOTH wireless communication range is short, or the sound skips.
The headset does not operate properly.
Phone calls
No voice from callers
Low voice from callers

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Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings

Table Of Contents
Help Guide MDR-ZX220BT i.............................................................................................................
Getting started i.................................................................................................................................
BLUETOOTH connection i................................................................................................................
What you can do with the BLUETOOTH function 1.....................................................................
How to make a wireless connection to BLUETOOTH devices 2.................................................
Supplied accessories i.......................................................................................................................
Checking the package contents 3...............................................................................................
About the supplied manuals 4.....................................................................................................
Features i...........................................................................................................................................
What you can do with the headset 5...........................................................................................
Parts and controls i............................................................................................................................
Location and function of parts 6..................................................................................................
About the indicator 8....................................................................................................................
Charging the headset ii......................................................................................................................
System requirements for battery charge using USB 10..............................................................
Charging the headset 11.............................................................................................................
Available operating time 13.........................................................................................................
Checking the remaining battery charge 14..................................................................................
Voice guidance ii...............................................................................................................................
About voice guidance 16.............................................................................................................
Making connections ii........................................................................................................................
One-touch connection (NFC) compatible Android devices ii.............................................................
One-touch connection (NFC) with a smartphone (Android 4.1 or later) 17.................................
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and
less than Android 4.1) 19.............................................................................................................
Disconnecting the smartphone by one touch (NFC) 22...............................................................
Switching the device by one touch (NFC) 23..............................................................................
Android devices not compatible with one-touch connection (NFC) ii................................................
Pairing and connecting with an Android smartphone 24.............................................................
Connecting to a paired Android smartphone 27..........................................................................
iPhone (iOS devices) ii......................................................................................................................
Pairing and connecting with an iPhone 29..................................................................................
Connecting to a paired iPhone 32...............................................................................................
Computers ii......................................................................................................................................
Pairing and connecting with a computer (Windows 10) 34..........................................................
Pairing and connecting with a computer (Windows 8/Windows 8.1) 38......................................
Pairing and connecting with a computer (Windows 7) 41............................................................
Pairing and connecting with a computer (Windows Vista) 44......................................................
TOC-1

Connecting to a paired computer (Windows 10) 47....................................................................
Connecting to a paired computer (Windows 8/Windows 8.1) 50.................................................
Connecting to a paired computer (Windows 7) 53......................................................................
Connecting to a paired computer (Windows Vista) 55................................................................
Other BLUETOOTH devices iii..........................................................................................................
Pairing and connecting with other BLUETOOTH devices 58......................................................
Connecting to a paired BLUETOOTH device 60.........................................................................
Multi point connection iii....................................................................................................................
Connecting the headset to both a music player and a smartphone or mobile
phone 62......................................................................................................................................
Connecting the headset to 2 Android smartphones 63...............................................................
Connecting the headset to an Android smartphone and an iPhone 65.......................................
Listening to music iii..........................................................................................................................
Listening to music via a BLUETOOTH connection iii........................................................................
Listening to music from a device connected via BLUETOOTH 67..............................................
Controlling the audio device (BLUETOOTH connection) 69.......................................................
Disconnecting BLUETOOTH connection (after use) 70..............................................................
Supported codecs iii..........................................................................................................................
Supported codecs 71...................................................................................................................
Making phone calls iii........................................................................................................................
Receiving a call 72......................................................................................................................
Making a call 74...........................................................................................................................
Functions for a phone call 76......................................................................................................
Disconnecting BLUETOOTH connection (after use) 70..............................................................
Important information iii.....................................................................................................................
Precautions iii....................................................................................................................................
Precautions 77.............................................................................................................................
What is BLUETOOTH wireless technology? 78..........................................................................
Trademarks iii....................................................................................................................................
Trademarks 80............................................................................................................................
Support website iii.............................................................................................................................
Customer support websites 81....................................................................................................
Troubleshooting iv.............................................................................................................................
What can I do to solve a problem? 82.........................................................................................
Power iv.............................................................................................................................................
The headset is not turned on. 83.................................................................................................
Charging iv........................................................................................................................................
Charging cannot be done. 84......................................................................................................
Charging time is too long. 85.......................................................................................................
The headset cannot be recognized by a computer. 86...............................................................
TOC-2

The remaining battery charge of the headset is not displayed on the screen
of an iPhone, iPad, or iPod touch. 87..........................................................................................
Sound iv.............................................................................................................................................
No sound 88................................................................................................................................
Low sound level 89......................................................................................................................
Low sound quality 90...................................................................................................................
Sound skips frequently during playback. 91................................................................................
Pairing iv............................................................................................................................................
Pairing cannot be done. 92..........................................................................................................
One-touch connection (NFC) iv.........................................................................................................
Unable to connect the headset to a BLUETOOTH device with one-touch
connection (NFC) 93...................................................................................................................
BLUETOOTH connection iv...............................................................................................................
Unable to make a BLUETOOTH connection 94..........................................................................
Distorted sound 95......................................................................................................................
The BLUETOOTH wireless communication range is short, or the sound skips. 96....................
The headset does not operate properly. 97.................................................................................
Phone calls iv....................................................................................................................................
No voice from callers 98..............................................................................................................
Low voice from callers 99............................................................................................................
Resetting or initializing the headset v................................................................................................
Resetting the headset 100...........................................................................................................
Initializing the headset to restore factory settings 101.................................................................
TOC-3

Help Guide
Wireless Stereo Headset
MDR-ZX220BT
What you can do with the BLUETOOTH function
The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
4-596-653-11(1) Copyright 2016 Sony Corporation
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
How to make a wireless connection to BLUETOOTH devices
You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function.
When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.
Device registration (pairing)
The operation to register a device to be connected is called device registration (pairing).
If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform
device registration (pairing).
If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a
BLUETOOTH connection.
Connecting the headset to a registered (paired) device
When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method.
For details, see “Making connections.”
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
Checking the package contents
After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer.
Numbers in ( ) indicate the item amount.
Wireless Stereo Headset (1)
Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Reference Guide (1)
Operating Instructions (1)
Other documents (1 set) (*)
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May not be supplied in some countries or regions.
*
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
About the supplied manuals
The following three manuals come with the headset.
Help Guide (this data)
Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use
the headset and troubleshooting, etc.
Operating Instructions (enclosed paper)
Provides basic information on how to connect or use the headset.
Reference Guide (enclosed paper)
Provides precautions and specifications.
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
What you can do with the headset
Wireless music playback. Basic control functions of the music player can be operated via
BLUETOOTH connection.
Clear voice hands-free calling with built-in microphone
One-touch connection with Near Field Communication (NFC)
Voice guidance
Swivels for flat and easy portability
Micro-USB port for charging
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
Location and function of parts
Headband
1. L mark
2. left unit
3. Tactile dot
The left unit has a tactile dot.
4.
Slider
Slide to adjust the length of the headband.
5.
R mark
6. right unit
7. Built-in antenna
A BLUETOOTH antenna is built into the headset.
8.
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Related Topic
About the indicator
Checking the remaining battery charge
4-596-653-11(1) Copyright 2016 Sony Corporation
N-mark
9.
+/-/ / buttons
10
.Multi-function button
/ / button
11
.Micro-USB port
Connect a computer to this port with the supplied micro-USB cable to charge the headset.
12
.Microphone
Picks up the sound of your voice when talking on the phone.
13
.Indicator (blue/red)
Lights up in red during charging.
Lights up in red or blue to indicate the power or communication status of the headset.
14
.
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
About the indicator
The indicator flashes in red or blue to indicate various statuses.
: Turns on in blue/ : Turns on in red/-: Turns off
Turning on
When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.
- (flashes two times)
Turning off
When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.
(lights for about two seconds)
BLUETOOTH status indication
Pairing mode
(Pressing and holding the button for about 7 seconds when the headset is turned off)
Not connected
- - - - - - (one-second intervals)
Connection process completed
(flashes quickly for about five seconds)
Connected
- - - (about five-second interval) ---
Incoming call
Remaining battery charge indication
High
- - - -
Medium
- -
Low (needs to charge)
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For details, refer to “Checking the remaining battery charge.”
Charging
While charging
Other
Initialization completed
For details, refer to “Initializing the headset to restore factory settings.”
Hint
When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
System requirements for battery charge using USB
The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time.
Personal Computer with pre-installed with any of the following operating systems and USB port:
When using Windows®
Windows® 10 Home / Windows® 10 Pro
Windows® 8.1 / Windows® 8.1 Pro
Windows® 8 / Windows® 8 Pro
Windows® 7 Home Basic / Home Premium / Professional / Ultimate
Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate / Media Center Edition 2005
When using Mac
Mac OS X (version 10.8 or later)
Note
Sony does not guarantee proper operation in all system environments.
When using Windows 8.1 update using Windows Update.
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Help Guide
Wireless Stereo Headset
MDR-ZX220BT
Charging the headset
The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable.
Note
The headset cannot be operated (turning on, BLUETOOTH paring and connection, music playback, etc.) while charging or if kept connected to the
computer after charging is complete.
If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this
case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.
Ambient temperature exceeds the charging temperature range of 5 °C – 35 °C(41 °F - 95 °F).
There is a problem with the battery.
If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this
case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up.
If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve.
If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge.
If the headset is not used for a long time, it may take longer to charge the battery.
If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement
of the rechargeable battery.
Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the
sun.
If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the
computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in
Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted
computer.
Make sure that the indicator (red) lights up.
Charging is completed in about 2.5 hours (*) and the indicator (red) goes off automatically.
1
Time required for charging the empty battery to its full capacity.
*
11

this case.
Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection,
such as via a USB hub.
Hint
If charging starts while the headset is turned on, the headset will turn off automatically.
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