Sony NW-ZX100 Reference guide
Digital Music Player
NW-ZX100/ZX100HN
Use this manual when you have troubles or when you need to know how to use your WALKMAN®.
A menu for displaying only High-Resolution Audio content will be newly added when you update the system software of
your Walkman to version 1.10 or later.
Searching for songs
Getting Started
Basic Operations
Transferring/Deleting Content
Music
microSD Card
Noise Canceling
Bluetooth
NFC
Help Guide
How to Use
Table Of Contents
Help Guide NW-ZX100/ZX100HN i...................................................................................................
Getting Started 1...............................................................................................................................
Customer registration website 97................................................................................................
Before Use 26..............................................................................................................................
Before first use 98..................................................................................................................
Walkman instruction manuals 100.........................................................................................
How to use the operating explanations 101...........................................................................
Enjoying Using Your Walkman 27...............................................................................................
3 steps to listening to music 103............................................................................................
Parts and Controls 28..................................................................................................................
Parts and controls 105...........................................................................................................
Changing the earbuds 108....................................................................................................
Attaching the clip 109............................................................................................................
Power/Charging 29......................................................................................................................
Turning the power on 110......................................................................................................
Turning the power off 111......................................................................................................
Using the HOLD switch 112...................................................................................................
Charging the battery 113.......................................................................................................
Charging in the battery care mode 114.................................................................................
Extending the battery life 115................................................................................................
Notes on charging the battery 116.........................................................................................
Initial Settings 30.........................................................................................................................
Selecting the display language 117.......................................................................................
Setting the date and time 118................................................................................................
Setting the date display format 119.......................................................................................
Setting the time display format 120.......................................................................................
Formatting a microSD card 121.............................................................................................
Basic Operations 2............................................................................................................................
microSD Card 31.........................................................................................................................
Inserting a microSD card 122................................................................................................
Removing a microSD card 124..............................................................................................
Selecting the memory to use 126..........................................................................................
Formatting a microSD card 121.............................................................................................
Notes on microSD cards 127.................................................................................................
Home Menu/Option Menu 32......................................................................................................
Home menu 128....................................................................................................................
How to use the Home menu 130...........................................................................................
How to use the option menu 72.............................................................................................
TOC-1
List of icons displayed in the information area 133................................................................
Connecting Your Walkman to Your Computer 33.......................................................................
Connecting to a computer 135...............................................................................................
Notes on connecting your Walkman to a computer 136........................................................
Initializing/Updating 34................................................................................................................
Restarting your Walkman 137...............................................................................................
Resetting to the factory settings 138.....................................................................................
Formatting memory 139.........................................................................................................
Updating the system software of your Walkman 76..............................................................
Displaying your Walkman information 140............................................................................
Using the Contents 35.................................................................................................................
Using the spacer 141.............................................................................................................
Changing the earbuds 108....................................................................................................
Attaching the clip 109............................................................................................................
Transferring/Deleting Content 3........................................................................................................
Operation Flow for Transferring Content to Your Walkman 36...................................................
Preparing content using a Windows computer 142...............................................................
Preparing content using a Mac computer 143.......................................................................
Installing Media Go 37.................................................................................................................
About Media Go 144..............................................................................................................
Installing Media Go 145.........................................................................................................
Installing Content Transfer 38.....................................................................................................
About Content Transfer 146..................................................................................................
Installing Content Transfer 147..............................................................................................
Importing Content to the Software 39..........................................................................................
Importing and transferring content from media using Media Go 148.....................................
Importing content on your Windows computer into Media Go 150........................................
Transferring Content to Your Walkman 40..................................................................................
Transferring content using Media Go 151.............................................................................
Transferring iTunes content using Media Go 152..................................................................
Transferring content using Content Transfer 153..................................................................
Transferring content using Explorer 154................................................................................
Transferring content using the Finder 156.............................................................................
Notes for transferring content such as music from your computer 158.................................
Deleting Content from Your Walkman 41....................................................................................
Deleting content from your Walkman using Media Go 159...................................................
Deleting content from your Walkman using Content Transfer 160........................................
Deleting content received from a Bluetooth connection 161.................................................
Deleting content from your Walkman using Explorer 162......................................................
Deleting content from your Walkman using the Finder 163...................................................
TOC-2
Operating with Media Go 42........................................................................................................
Playing live albums with no gaps in between songs 164.......................................................
Deleting content imported to Media Go 165..........................................................................
Inputting the lyrics information using Media Go 166..............................................................
Music 4..............................................................................................................................................
Playing Music 43.........................................................................................................................
Preparing music 167..............................................................................................................
Playing music 71....................................................................................................................
Browsing the music list screen 168.......................................................................................
Volume operation (Only for countries/areas complying with European
Directives) 169.......................................................................................................................
Browsing the music playback screen 170..............................................................................
Music playback operations 74...............................................................................................
Playing music using the simple playback screen 172............................................................
Searching for songs 10..........................................................................................................
Playing playlist songs 77.......................................................................................................
Choosing an album from the cover art images 173...............................................................
Deleting songs 174......................................................................................................................
Using Bookmarks 45...................................................................................................................
What is the bookmark function? 175.....................................................................................
Adding a song to a bookmark list 78......................................................................................
Changing the default bookmark list 176................................................................................
Changing the order of bookmarked songs 177......................................................................
Removing songs from a bookmark list 178............................................................................
Displaying Lyrics 46.....................................................................................................................
What is the Display Lyrics function? 179...............................................................................
Adding lyrics to songs 180.....................................................................................................
Making lyrics information in a text file 181.............................................................................
Displaying lyrics 184..............................................................................................................
SensMe™ Channels 47.................................................................................................................
What is SensMe™ Channels? 185...........................................................................................
Playing songs using SensMe™ Channels 186.........................................................................
Analyzing songs on your Walkman 188.................................................................................
Music Settings 48........................................................................................................................
Shuffle playback 189.............................................................................................................
Repeat playback 190.............................................................................................................
Setting the playback range 191.............................................................................................
Upscaling compressed audio to quality almost that of High-Resolution
Audio 192...............................................................................................................................
Enjoying various sound quality 193.......................................................................................
TOC-3
Setting the sound quality easily with a single operation 194.................................................
Customizing sound quality settings 195................................................................................
Presetting your equalizer settings 197...................................................................................
Playing DSD content at the desired sound quality 198..........................................................
Moderating the differences in volume level between songs 199...........................................
Optimizing the sound characteristics 200..............................................................................
Selecting the album display format 201.................................................................................
microSD Card 50...............................................................................................................................
Inserting a microSD card 122......................................................................................................
Removing a microSD card 124....................................................................................................
Selecting the memory to use 126................................................................................................
Formatting a microSD card 121...................................................................................................
Notes on microSD cards 127.......................................................................................................
Noise Canceling 6.............................................................................................................................
Using the Noise Canceling Function 51......................................................................................
What is noise canceling? 202................................................................................................
Noise canceling compatible headphones 203.......................................................................
Selecting headphones 204....................................................................................................
Using noise canceling 205.....................................................................................................
Reducing noise to create a quiet environment 206...............................................................
Notes for using the noise canceling function 207..................................................................
Noise Canceling Settings 52.......................................................................................................
Selecting a noise canceling environment 208.......................................................................
Adjusting noise canceling 209...............................................................................................
Bluetooth 7........................................................................................................................................
What Is the Bluetooth Function? 53............................................................................................
What is the Bluetooth function? 210......................................................................................
What can your Walkman do with the Bluetooth function? 211..............................................
What is pairing? 212..............................................................................................................
Connecting with Bluetooth Audio Devices 54..............................................................................
Steps to use Bluetooth connection 213.................................................................................
Pairing and connecting with a Bluetooth audio device 215...................................................
Connecting with a paired Bluetooth audio device 217...........................................................
Making a Bluetooth connection using the NFC function 219.................................................
Disconnecting a Bluetooth audio device 221.........................................................................
Listening to sound using a Bluetooth audio device 222..............................................................
Sending/Receiving Content via a Bluetooth Connection 56........................................................
Steps to transfer content via a Bluetooth connection 224.....................................................
Sending content via a Bluetooth connection 226...................................................................
Receiving content via a Bluetooth connection 79..................................................................
TOC-4
Playing content received via a Bluetooth connection 228.....................................................
Deleting content received via a Bluetooth connection 229....................................................
Entering a passkey to make a Bluetooth connection 230......................................................
Information of Bluetooth Audio Devices 57.................................................................................
Displaying the pairing information of Bluetooth audio devices 231.......................................
Deleting the pairing information of Bluetooth audio devices 232...........................................
Bluetooth Settings 58..................................................................................................................
Setting automatic Bluetooth connection at startup 233.........................................................
Setting wireless playback quality 234....................................................................................
Setting sound effects during a Bluetooth connection 236......................................................
Displaying Bluetooth information on your Walkman 237.......................................................
Notes on the Bluetooth function 238...........................................................................................
NFC 8................................................................................................................................................
What is the NFC function? 240....................................................................................................
Connecting with One Touch (NFC) 61........................................................................................
Making a Bluetooth connection using the NFC function 219.................................................
Settings 9...........................................................................................................................................
Music Settings 62........................................................................................................................
Shuffle playback 189.............................................................................................................
Repeat playback 190.............................................................................................................
Setting the playback range 191.............................................................................................
Upscaling compressed audio to quality almost that of High-Resolution
Audio 192...............................................................................................................................
Setting the sound quality easily with a single operation 194.................................................
Customizing sound quality settings 195................................................................................
Presetting your equalizer settings 197...................................................................................
Playing DSD content at the desired sound quality 198..........................................................
Moderating the differences in volume level between songs 199...........................................
Changing the default bookmark list 176................................................................................
Selecting the album display format 201.................................................................................
Displaying lyrics 184..............................................................................................................
Noise Canceling Settings 64.......................................................................................................
Selecting a noise canceling environment 208.......................................................................
Adjusting noise canceling 209...............................................................................................
Bluetooth Settings 65..................................................................................................................
Setting automatic Bluetooth connection at startup 233.........................................................
Setting wireless playback quality 234....................................................................................
Setting sound effects during a Bluetooth connection 236......................................................
Displaying Bluetooth information on your Walkman 237.......................................................
Deleting content received via a Bluetooth connection 229....................................................
TOC-5
Alarm/Sleep Timer Settings 66....................................................................................................
Setting the alarm to on/off 241...............................................................................................
Setting the alarm time 243.....................................................................................................
Setting a song as the alarm sound 244.................................................................................
Setting the sleep timer 245....................................................................................................
Selecting Headphones 67...........................................................................................................
Selecting headphones 204....................................................................................................
Optimizing the sound characteristics 200..............................................................................
Common Settings 68...................................................................................................................
Displaying your Walkman information 140............................................................................
Limiting the volume 246.........................................................................................................
Setting the screen off timer 247.............................................................................................
Adjusting the screen brightness 248......................................................................................
Setting the date and time 118................................................................................................
Setting the date display format 119.......................................................................................
Setting the time display format 120.......................................................................................
Charging in the battery care mode 114.................................................................................
Resetting to the factory settings 138.....................................................................................
Formatting memory 139.........................................................................................................
Rebuilding the library manually 249.......................................................................................
Using USB connection mode 250..........................................................................................
Announcement 11.............................................................................................................................
Precautions 81.............................................................................................................................
Notes on handling your Walkman 251...................................................................................
Notes on headphones 254.....................................................................................................
Notes on the software 255.....................................................................................................
Maintenance of your Walkman 256.......................................................................................
Customer support website 257....................................................................................................
Specifications 83...............................................................................................................................
Specifications 258.......................................................................................................................
Battery life 260.............................................................................................................................
Maximum recordable number of songs and time (Approx.) 262..................................................
Supported formats 264................................................................................................................
System requirements 266............................................................................................................
Contents 267...............................................................................................................................
Troubleshooting 13............................................................................................................................
What Can I Do to Solve a Problem? 84.......................................................................................
What can I do to solve a problem? 268.................................................................................
Customer support website 257..............................................................................................
Q&A 14..............................................................................................................................................
TOC-6
Operation 85................................................................................................................................
Your Walkman does not operate or the power does not turn on. 269...................................
Your Walkman does not work properly. 270..........................................................................
Your Walkman power turns off or on automatically. 271.......................................................
You want your Walkman screen to stay on longer before it turns off
automatically. 272..................................................................................................................
The date and time have been reset. 273...............................................................................
A drink (water, coffee, etc.) was spilled on your Walkman, or the
Walkman was washed in the washing machine. 274............................................................
The earbuds supplied with the headphones are missing. 275...............................................
You want to back up the content such as music stored on your Walkman. 276....................
You want to find the product name (model name) of your Walkman. 277.............................
An alarm (beep) is heard and the message [Check the volume level] is
displayed. 278........................................................................................................................
Sound 86.....................................................................................................................................
There is no sound. 279..........................................................................................................
Content such as music suddenly stops during playback. 280...............................................
Noise is generated. 281.........................................................................................................
Volume cannot be turned up, or the volume remains low when the
playback volume is turned up. 282........................................................................................
Sound can only be heard from one side of the headphones. 283.........................................
Sound is interrupted or skips. 284.........................................................................................
Sound is interrupted between songs. 285.............................................................................
Power 87.....................................................................................................................................
You cannot charge your Walkman. 286.................................................................................
How long is the life of the built-in rechargeable battery? 287................................................
The rechargeable battery needs to be replaced. 288............................................................
The battery life is short. 289..................................................................................................
How long is the standard battery duration? 290....................................................................
How long does it take to charge the battery? 291.................................................................
The battery runs out fast when you turn on the battery care mode. 292...............................
Connection to a Computer 88......................................................................................................
The computer does not recognize your Walkman. 293.........................................................
The computer does not recognize a microSD card inserted in your
Walkman. 294........................................................................................................................
Even if you use “Safely Remove Hardware” on the computer 295.......................................
You cannot install software to your computer. 296................................................................
The progress bar on the install screen does not proceed while installing
the software. 297...................................................................................................................
Content such as music cannot be transferred from the computer to your
TOC-7
Content such as music cannot be transferred from the computer to your
Walkman. 299........................................................................................................................
Displaying/Playing/Deleting Content 89......................................................................................
You cannot play content such as music transferred to your Walkman. 300..........................
Songs are not played back in the expected order. 301.........................................................
Content such as music suddenly stops during playback. 280...............................................
Playback progresses to the next album when repeat playback is set. 302...........................
Songs are only played within a limited range such as within one album. 303.......................
You cannot stop playback. 304..............................................................................................
Songs are not displayed in the order they were transferred in. 305......................................
Sound is interrupted between songs. 285.............................................................................
The content such as music is displayed repeatedly. 306......................................................
The same song is displayed repeatedly in an album. 307.....................................................
Thumbnails such as cover art are not displayed. 308...........................................................
Lyrics are not displayed. 309.................................................................................................
þÿ [ %¡ ] i s d i s p l a y e d i n t h e s c r e e n . 310.................................................
[Unknown] is displayed for the album name or artist name. 311...........................................
You cannot delete content such as music using the Walkman functions. 312......................
You cannot find your desired channel. 313...........................................................................
[Morning] is always displayed for the time-based channel. 314............................................
Unsuitable songs for selected time-based channels are played. 315....................................
Bluetooth 91................................................................................................................................
Pairing cannot be done. 316..................................................................................................
You cannot connect via the Bluetooth function. 317..............................................................
The screen to enter the passkey appears when pairing with a Bluetooth
device. 318............................................................................................................................
You cannot hear sound from the Bluetooth audio device. 319..............................................
You cannot operate your Walkman from a Bluetooth audio device. 320...............................
Sound skips or noise is generated during a Bluetooth connection. 321................................
Sound effects do not seem to have any effect when listening to sound via
a Bluetooth audio device. 322...............................................................................................
You cannot display or delete content such as music received using the
Bluetooth function. 323..........................................................................................................
The cover art of a song received using the Bluetooth function is not
displayed. 324........................................................................................................................
NFC 92........................................................................................................................................
You cannot connect with one touch (NFC). 325....................................................................
Noise Canceling 93.....................................................................................................................
The noise canceling function is not effective. 326.................................................................
You want to use the noise canceling function with headphones other than
TOC-8
You want to use the noise canceling function with headphones other than
noise canceling headphones compatiblewith your Walkman. 327........................................
microSD Card 94.........................................................................................................................
Your Walkman does not recognize a microSD card that is inserted. 328..............................
The computer does not recognize a microSD card inserted in your
Walkman. 294........................................................................................................................
Other 95.......................................................................................................................................
Your Walkman gets warm. 329..............................................................................................
Message 96.................................................................................................................................
Message list 330....................................................................................................................
How to Use 15...................................................................................................................................
Troubleshooting 22............................................................................................................................
TOC-9
Digital Music Player
NW-ZX100/ZX100HN
Transferring/Deleting Content
Operation Flow for Transferring Content to Your Walkman
Installing Media Go
Installing Content Transfer
Importing Content to the Software
Transferring Content to Your Walkman
Deleting Content from Your Walkman
Operating with Media Go
4-573-375-12(1)
Copyright 2015 Sony Corporation
Help Guide
How to Use
3
Digital Music Player
NW-ZX100/ZX100HN
Bluetooth
What Is the Bluetooth Function?
Connecting with Bluetooth Audio Devices
Listening to Sound Using a Bluetooth Audio Device
Sending/Receiving Content via a Bluetooth Connection
Information of Bluetooth Audio Devices
Bluetooth Settings
Notes on the Bluetooth Function
4-573-375-12(1)
Copyright 2015 Sony Corporation
Help Guide
How to Use
7
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