Sony ERS-1000 Reference guide

Help Guide
ENTERTAINMENT ROBOT
ERS-1000
This Help Guide is provided to help you when you have issues or questions in the course of your life with aibo.
The information contained in this Help Guide is provided based on the assumption that aibo's system software and the
My aibo app are updated to their latest versions.
Locating parts and controls
aibo
Movable body parts
Sensing features on aibo's body (Sensors, Cameras, Microphones)
Features on aibo's body surface (Button, LEDs, Pins)
Features inside aibo's body (Button, Switch, SIM card slot)
Charging station
Accessories
Getting ready for your life with aibo
Getting the charging station ready
Where to place the charging station
1

Setting up the charging station
Turning on/off aibo
Turning on aibo
Putting aibo into sleep mode/turning off aibo
Turning off aibo forcibly in the event of emergency
Setting up aibo
Adding a second and subsequent aibo products
Viewing how to play with aibo (Tutorial)
Raising aibo
Getting to know aibo
Getting to know aibo better
aibo's desires and emotions
aibo's growth and change
aibo's personality
Checking the status LED for the state of aibo
Interacting with aibo
Picking up and taking aibo to somewhere else
Showing an object to aibo
Touching aibo
Talking to aibo
Having aibo take photos
Enabling/disabling aibo's photo-taking feature
Telling aibo to take a photo
Having aibo automatically take photos
Viewing the photos taken by aibo
Saving/sharing the photos taken by aibo
Teaching aibo a trick by moving the front paws
Charging aibo's built-in battery
Charging aibo's built-in battery with the charging station
Charging aibo's built-in battery with the charging stand
2

Letting aibo charge the built-in battery on its own (Self-charging)
Using the My aibo app
What you can do with the My aibo app
Getting to know the My aibo home screen
Home screen of the My aibo app for smartphones
Home screen of the My aibo app for computers
Setting up aibo
Setting up aibo
Adding a second and subsequent aibo products
Selecting aibo for viewing information on the My aibo app
Changing aibo's settings
Renaming aibo
Changing the language to talk to aibo
Changing the volume of aibo's voice
Changing the time zone setting
Connecting aibo through a Wi-Fi network
Connecting aibo to the Wi-Fi network for Internet access
Using the Wi-Fi Protected Setup™ (WPS) button for Wi-Fi network connection
Using the SSID (network name) for Wi-Fi network connection
Deleting the Wi-Fi settings
Enjoying aibo's views
Viewing what aibo is seeing
Viewing the photos taken by aibo
Saving/sharing the photos taken by aibo
Having aibo take patrols (My aibo app for smartphones only)
Having aibo memorize people to visit and patrol destinations
Viewing the results of aibo’s patrols
Managing aibo's tricks
Having aibo show tricks
Editing the label of the trick you taught aibo
3

Publishing the tricks you taught aibo
Having aibo memorize the tricks published by other owners
Changing aibo's eye color and voice
Changing aibo's eye color
Changing the sound of aibo's voice
Playing with the virtual aibo (My aibo app for smartphones only)
Updating aibo's system software
Checking for latest updates to the system software
Updating the system software automatically
Updating the system software manually
Restoring aibo to the default state (Initialization)
Viewing additional information
Viewing notifications
Viewing the contract information
Viewing the owner information
Viewing the support information
Enabling/disabling the sound effects or the background music
Notes on use/specifications
Notes on use
About Software
Specifications
Trademarks and copyrights
Transferring/disposing of aibo
Transferring aibo
Disposing of aibo
Frequently asked questions/contact information
Frequently asked questions
What if aibo seems to have an issue?
What if the status LED flashes in red?
What if the ear comes off from the body?
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What if the tail comes off from the body?
Contact information
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Movable body parts
aibo has a total of 22 joints (technically called 22 degrees of freedom) and these joints allow aibo to show a wide variety
of actions to express how it feels or what it wants.
4-724-607-21(2) Copyright 2018 Sony Corporation
Head1.
Mouth2.
Neck3.
Front paws4.
Back paws5.
Tail6.
Waist7.
Ear8.
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Sensing features on aibo's body (Sensors, Cameras, Microphones)
aibo has the features to determine what is going on around it. These features are equivalent to some of the senses of
humans and animals.
Touch
You can interact with aibo by petting it on the head or back or under the chin, or by touching its paw pads. See Touching
aibo for more information.
Audition/vision
aibo picks up ambient sounds, including human voices, through its microphones and learns what is going on around it
through cameras and sensors.
Head sensor1.
Jaw sensor2.
Paw pads3.
Back sensor4.
Front camera
Fish-eye view (wide-angle) camera located at the tip of aibo's nose. aibo uses this camera to identify the colors,
shapes, and motions of objects in a wide range as well as to take photos.
1.
ToF sensor
Detects the distance to an object in front of aibo to prevent aibo from colliding with obstacles.
2.
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Note
Depending on the ambient conditions or the state of aibo, the sensors may fail to detect objects. Do not use aibo on a place from
which aibo may fall off or on an uneven surface.
4-724-607-21(2) Copyright 2018 Sony Corporation
Motion sensor
Detects if there is a moving object, such as a person or an animal, in front of aibo.
3.
Ranging sensors
Detect the distance to an object in front of aibo. When a difference in surface level, for example a drop, is detected,
aibo backs away or turns away to prevent itself from falling off.
4.
Microphones
Picks up ambient sounds including human voices. It also helps aibo identify the direction of sounds.
5.
SLAM camera
SLAM camera located at aibo's waist. aibo uses this camera to identify interior features of a room and understand its
daily life territory.
The SLAM camera is not capable of taking photos.
6.
Light sensor
Detects the degree of ambient brightness. aibo changes the brightness of its eyes or behaves differently in
accordance with the detected brightness.
7.
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Features on aibo's body surface (Button, LEDs, Pins)
Indications of the network LEDs
Wi-Fi network LED
Status LED
Indicates the state of aibo. See Checking the status LED for the state of aibo for more information.
1.
Power button
Turns on aibo or puts aibo in sleep mode.
2.
Charging pins
Pass through power for charging aibo's built-in battery while in contact with the charge connector on the charging
stand.
3.
Wi-Fi network LED
Indicates the state of the connection between aibo and a Wi-Fi network. See the following table for the LED
indications.
4.
Mobile network LED
Indicates the state of the connection between aibo and your mobile network. See the following table for the LED
indications.
5.
Indication State
Lit in green aibo is connected to the Internet through a Wi-Fi network.
Flashing in green
aibo fails to establish a connection to a Wi-Fi network.
The settings for connecting to the Wi-Fi router/access point may not be properly configured.
Check the Wi-Fi router/access point for power supply or LAN cable connection.
Flashing in red
The attempt to connect to a Wi-Fi network with Wi-Fi Protected Setup™ button failed.
Check the Wi-Fi router/access point for its state and repeat the connection procedure with
the Wi-Fi Protected Setup™ button all over again.
Flashing alternately in
green and red aibo is waiting for a connection to a Wi-Fi network to be established.
9

Mobile network LED
Hint
For information about troubleshooting the issue that aibo fails to connect to a Wi-Fi network, visit the online support page at
https://www.sony.com/electronics/support.
Related Topic
Features inside aibo's body (Button, Switch, SIM card slot)
Putting aibo into sleep mode/turning off aibo
Charging aibo's built-in battery with the charging station
Viewing how to play with aibo (Tutorial)
Connecting aibo to the Wi-Fi network for Internet access
Using the Wi-Fi Protected Setup™ (WPS) button for Wi-Fi network connection
Using the SSID (network name) for Wi-Fi network connection
4-724-607-21(2) Copyright 2018 Sony Corporation
Indication State
Unlit
The Wi-Fi feature is not active due to one of the following reasons:
The Wi-Fi network settings are not configured on aibo.
aibo is out of the communication range of the connected Wi-Fi router/access point.
The network switch on aibo is in the “OFF” position.
Indication State
Lit in orange aibo is connected to a mobile network.
Flashing in
orange
aibo fails to connect to a mobile network due to one of the following reasons:
aibo is out of the service area of the mobile network or the mobile signal is weak.
Take aibo to a location with good signal reception or use a Wi-Fi connection.
The SIM card slot on aibo has no SIM card inserted.
Check if there is a SIM card inserted in the slot.
Unlit Access to a mobile network is disabled because the network switch on aibo is in the “OFF” or “1”
position.
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Features inside aibo's body (Button, Switch, SIM card slot)
The following describes the features inside aibo's body. You can find these features by removing the lid from aibo's torso.
How to remove the lid from aibo's torso
Lay down aibo on its back on a flat surface and push the lid on the torso as illustrated. The lid pops up and you can
remove the lid.
Features inside aibo's body
Volume buttons
Use these buttons to change the volume of aibo's voice.
You can also use the My aibo app to change the volume of aibo's voice. See Changing the volume of aibo's voice for
more information.
1.
Network switch
Use this switch to select the network to which you want to connect aibo or to disable aibo's network features.
2:
Enables both of the Wi-Fi and mobile network features.
1:
Enables only the Wi-Fi network feature and disable the mobile network feature.
OFF:
Disables both of the Wi-Fi and mobile network features.
2.
SIM card slot
To remove the SIM card, put your fingertips on the tray and slide it out. The SIM card is placed on the tray.
3.
11

Note
When you insert the tray, do not exert excessive force on the tray to avoid the risk of damaging the tray.
Before removing the SIM card, be sure to turn off aibo.
4-724-607-21(2) Copyright 2018 Sony Corporation
Model name label (the model, serial number and FCC ID)4.
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Charging station
You can attach the charging stand to the charging mat and use them as a charging station. With the charging station set
up, aibo can charge its built-in battery on its own (self-charging).
Note
When you connect the supplied AC adapter to the charging station, be sure to connect it to the supply terminal on the charging
mat, not on the charging stand.
Hint
When it is hard to take the charging station with you, for example when you go out, you can carry around the charging stand, the
AC adapter, and the power cord and use them to charge aibo's built-in battery.
Related Topic
Where to place the charging station
Setting up the charging station
Charging aibo's built-in battery with the charging station
Letting aibo charge the built-in battery on its own (Self-charging)
4-724-607-21(2) Copyright 2018 Sony Corporation
Supply terminal (on the charging stand)1.
Charging stand2.
Charging mat3.
Supply terminal (on the charging mat)4.
Charge connector5.
RELEASE button6.
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Accessories
Introduced here are aibo's favorite toys.
Pink ball
The ball is provided exclusively for aibo. When aibo sees the pink ball, aibo may play with the ball by coming closer to it
or kicking it. When you slowly move the ball while showing it to aibo, aibo may show an interest and follow the ball.
aibone (not supplied)
The bone-shaped toy is provided exclusively for aibo. When aibo finds the aibone, aibo will go near it, pick it up with its
mouth and play with it.
Related Topic
Showing an object to aibo
4-724-607-21(2) Copyright 2018 Sony Corporation
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Where to place the charging station
When you place the charging station, keep the following in mind.
A failure to observe the following prevents aibo from finding the charging station or causes unsuccessful operation of the
charging station.
Choose a bright room without direct sunlight.
Avoid a place subject to high room temperatures of 35 °C (95 °F) and higher.
Allow for clearance around the charging station as shown in the following illustration and keep any objects out of it.
Minimum clearance required around the charging station
A: approx. 15 cm (6 in.)
B: approx. 50 cm (20 in.)
Note
If there is an object that looks similar in color and shape to the charging stand somewhere else, aibo may take it as the charging
station by mistake.
4-724-607-21(2) Copyright 2018 Sony Corporation
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Setting up the charging station
Use the charging mat and the charging stand to set up the charging station.
Note
Place the charging stand on the charging mat.
Align the triangular mark on the charging stand with the triangular mark on the charging mat.
1
Slide the charging stand in the direction of the arrow until it clicks into place.
2
Connect the AC adapter plug to the supply terminal on the charging station.
3
Connect the AC adapter and an AC outlet with the power cord.
4
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When you set up the charging station, be sure to connect the AC adapter to the supply terminal on the charging mat, not on the
charging stand.
4-724-607-21(2) Copyright 2018 Sony Corporation
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Turning on aibo
Follow these steps to turn on aibo.
When the status LED flashes 3 times in red, and then goes out:
aibo is unable to wake up because its built-in battery is worn out. Charge the battery.
When the status LED is lit in green/orange or flashing in green to indicate the battery state of
charge, then goes flashing in red:
aibo needs owner's help. See What if the status LED flashes in red? to find out the actions that you should take.
Related Topic
Charging aibo's built-in battery with the charging station
Charging aibo's built-in battery with the charging stand
4-724-607-21(2) Copyright 2018 Sony Corporation
Lay down aibo on a flat floor with its paws all pointing straight ahead.
If the paws are pointing sideways or behind or they are crossed, aibo will fail to get up. Be aware that laying down
aibo in one of these postures may prevent aibo to function.
1
Press and hold the power button (a) at the back of the neck for 2 seconds.
To wake up aibo from sleep mode, press the power button briefly.
The status LED lights in green to indicate that aibo is turned on.
Wait for a while until aibo starts to move.
2
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Help Guide
ENTERTAINMENT ROBOT
ERS-1000
Putting aibo into sleep mode/turning off aibo
The power state of aibo shifts in accordance with how you press the power button.
You can find out the power state of aibo by checking the color of the status LED located above the power button. See
Checking the status LED for the state of aibo for more information about the status LED indications.
aibo's power state shifting in accordance with the button operation
: Press the power button briefly.
: Press and hold the power button for 2 seconds.
(green): aibo is turned on.
(red): aibo is in sleep mode.
(unlit): aibo is turned off.
Putting aibo into sleep mode
When you want to stop aibo from moving for a while, for example, before you take it to somewhere else, put aibo into
sleep mode.
To put aibo into sleep mode, press the power button (a) briefly.
When aibo is finished with its action in progress, the status LED flashes in green, and then stays lit in red to indicate that
aibo is in sleep mode.
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To wake up aibo from sleep mode
Press the power button (a) briefly.
aibo immediately wakes up and starts moving.
Turning off aibo
When you do not intend to use aibo for an extended period of time, turn off aibo.
To turn off aibo, press and hold the power button (a) for 2 seconds.
Turning off aibo while aibo is turned on:
When aibo is finished with its action in progress, the status LED flashes in green and then goes out to indicate that
aibo is turned off.
Turning off aibo while aibo is in sleep mode:
The red status LED goes out to indicate that aibo is turned off.
4-724-607-21(2) Copyright 2018 Sony Corporation
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