Sony WG-C10 Series Reference guide

Help Guide
How to use
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
Use this Help Guide when you have any questions on how to use your
Portable Wireless Server.
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4-468-627-14(1)
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Table Of Contents
Help Guide WG-C10 i........................................................................................................................
How to use 1......................................................................................................................................
Read this first 6............................................................................................................................
Read this first 36....................................................................................................................
Read this first 100............................................................................................................
Product overview 7......................................................................................................................
What you can do with this unit 37..........................................................................................
What you can do with this unit 101..................................................................................
Supported devices 103....................................................................................................
Parts and controls 38.............................................................................................................
Parts and controls 104.....................................................................................................
Getting started 8..........................................................................................................................
Bundled items 39...................................................................................................................
Bundled items 106...........................................................................................................
Charging this unit 40..............................................................................................................
Charging from a computer 107........................................................................................
Charging with a USB AC adaptor 108.............................................................................
Turning the power on/off 41...................................................................................................
Turning the power on 109................................................................................................
Turning the power off 110................................................................................................
Setting up an Android device 42............................................................................................
Installing "PWS Manager" to an Android device 111.......................................................
Connecting an Android device via wireless LAN 112......................................................
Setting the Wi-Fi security using "PWS Manager" (Android device) 114..........................
Setting up an iOS device 43..................................................................................................
Installing "PWS Manager" to an iOS device 117.............................................................
Connecting an iOS device via wireless LAN 118.............................................................
Setting the Wi-Fi security using "PWS Manager" (iOS device) 120.................................
Setting up a computer 44.......................................................................................................
Connecting a computer via USB 123...............................................................................
Connecting a computer via wireless LAN 124.................................................................
Preparing a memory card 45.................................................................................................
Inserting a memory card 125...........................................................................................
Ejecting a memory card 126............................................................................................
Preparing a USB device 46...................................................................................................
Connecting a USB device 127.........................................................................................
How to use "PWS Manager" (Android) 9.....................................................................................
Changing the device to be accessed 47................................................................................
TOC-1

Changing the device to be accessed (Android device) 128.............................................
Playback/Display 48..............................................................................................................
Supported file formats (Android device) 129....................................................................
Playback/Display (Android device) 130...........................................................................
Photo playback screen (Android device) 131..................................................................
Music playback screen (Android device) 133..................................................................
Video playback screen (Android device) 135...................................................................
Selecting an application (Android device) 137.................................................................
Checking the file information 49............................................................................................
Checking the file information (Android device) 138.........................................................
Editing 50...............................................................................................................................
Editing the file/folder name (Android device) 140............................................................
Refreshing 51........................................................................................................................
Refreshing the data list (Android device) 142..................................................................
Copying 52.............................................................................................................................
Copying data (Android device) 143..................................................................................
Copying during playback (Android device) 146...............................................................
Deleting 53.............................................................................................................................
Deleting data (Android device) 148..................................................................................
Deleting during playback (Android device) 150...............................................................
Sorting 54..............................................................................................................................
Sorting the data list (Android device) 152........................................................................
Settings 55.............................................................................................................................
Setting the Wi-Fi security using "PWS Manager"(Android device) 114...........................
Configuring the Internet connection (Android device) 153...............................................
Updating the system software (Android device) 155.......................................................
Checking the remaining battery level (Android device) 157.............................................
Setting auto power off (Android device) 159....................................................................
Checking the version of "PWS Manager" (Android device) 161......................................
Configuring/Checking DHCP services (Android device) 163...........................................
How to use "PWS Manager" (iOS) 10.........................................................................................
Changing the device to be accessed 56................................................................................
Changing the device to be accessed (iOS device) 165...................................................
Playback/Display 57..............................................................................................................
Supported file formats (iOS device) 166..........................................................................
Playback/Display (iOS device) 168..................................................................................
Photo playback screen (iOS device) 169.........................................................................
Music playback screen (iOS device) 171.........................................................................
Video playback screen (iOS device) 173.........................................................................
Document display screen (iOS device) 175.....................................................................
TOC-2

Selecting an application (iOS device) 176.......................................................................
Checking the file information 58............................................................................................
Checking the file information (iOS device) 177................................................................
Editing 59...............................................................................................................................
Editing the file/folder name (iOS device) 179...................................................................
Refreshing 60........................................................................................................................
Refreshing the data list (iOS device) 181........................................................................
Copying 61.............................................................................................................................
Copying data (iOS device) 182........................................................................................
Copying during playback (iOS device) 185......................................................................
Deleting 62.............................................................................................................................
Deleting data (iOS device) 188........................................................................................
Deleting during playback (iOS device) 189......................................................................
Sorting 63..............................................................................................................................
Sorting the data list (iOS device) 191..............................................................................
Settings 64.............................................................................................................................
Configuring the Internet connection (iOS device) 192.....................................................
Updating the system software (iOS device) 194..............................................................
Checking the remaining battery level (iOS device) 196...................................................
Setting auto power off (iOS device) 198..........................................................................
Checking the version of "PWS Manager" (iOS device) 200.............................................
Configuring/Checking DHCP services (iOS device) 202.................................................
How to use with a computer 11...................................................................................................
Connecting via USB 65..........................................................................................................
Connecting to and accessing this unit (Windows) 204....................................................
Connecting to and accessing this unit (Mac) 205............................................................
Removing USB connection (safe removal of hardware) (Windows) 206.........................
Removing USB connection (safe removal of hardware) (Mac) 207.................................
Connecting via wireless LAN 66............................................................................................
Connecting to a wireless LAN (Windows Vista) 208........................................................
Connecting to a wireless LAN (Windows 7) 209..............................................................
Connecting to a wireless LAN (Windows 8) 210..............................................................
Connecting to a wireless LAN (Mac) 211.........................................................................
Accessing files/folders in this unit 212.............................................................................
Changing various settings of this unit via wireless LAN 67...................................................
Setting up the security 214..............................................................................................
Configuring the Internet connection 215..........................................................................
Setting automatic power off 216......................................................................................
Updating the system software 217...................................................................................
Supplying power 12.....................................................................................................................
TOC-3

Supplying power to other devices 68.....................................................................................
Supplying power to other devices 219.............................................................................
LED status indications 13............................................................................................................
LED status indications 69......................................................................................................
LED status indications 220..............................................................................................
Precautions 14.............................................................................................................................
Precautions 70.......................................................................................................................
Precautions on use 222...................................................................................................
Maintenance 224.............................................................................................................
Notes on disposing of the unit 225..................................................................................
Notes on the memory card 227........................................................................................
Specifications 15.........................................................................................................................
Specifications 71....................................................................................................................
Specifications 229............................................................................................................
Compatible device 16..................................................................................................................
Android compatible devices 72..............................................................................................
Android compatible devices 231......................................................................................
iOS compatible devices 73....................................................................................................
iOS compatible devices 232............................................................................................
Memory cards 74...................................................................................................................
"Memory Stick" media 233...............................................................................................
SD memory card 234.......................................................................................................
USB device (data copy/power supply compatible) 75...........................................................
USB device (data copy/power supply compatible) 235....................................................
USB AC adaptor (for charging the unit) 76............................................................................
USB AC Adaptor (for charging the unit) 236....................................................................
Trademarks 17............................................................................................................................
Trademarks 77.......................................................................................................................
Trademarks 237...............................................................................................................
Troubleshooting 2..............................................................................................................................
Main unit 18.................................................................................................................................
Power supply 78....................................................................................................................
The power does not turn on. 238.....................................................................................
The power turns off unexpectedly. 239............................................................................
I pressed the power button, but the battery indicator lamp does not
light or blink. 240..............................................................................................................
I spilled water on this unit. 241........................................................................................
Power is turned on but this unit does not respond to any operations. 242......................
The power turns off automatically. 243............................................................................
The power does not turn off. 244.....................................................................................
TOC-4

Battery life is short. 245...................................................................................................
It takes a long time to start up this unit. 246....................................................................
The auto power off function does not work. 247..............................................................
Heat 79..................................................................................................................................
This unit becomes warm. 248..........................................................................................
Charging 19.................................................................................................................................
Charging 80...........................................................................................................................
The battery does not charge from a computer. 249.........................................................
The battery indicator lamp does not light while charging. 250.........................................
The battery indicator lamp blinks while charging. 251.....................................................
The battery is quickly recharged. 252..............................................................................
It takes a long time to charge the battery. 253.................................................................
The wireless LAN function cannot be used while charging. 254......................................
Supplying power 20.....................................................................................................................
Supplying power 81...............................................................................................................
This unit does not supply power to other devices. 255....................................................
Wireless LAN connection 21.......................................................................................................
Wireless LAN connection 82..................................................................................................
Wireless LAN connection to a smartphone, tablet or computer cannot
be established. 256..........................................................................................................
I found two SSIDs, both of which start with "WG-C10" and I cannot
determine which one should be used. 257......................................................................
The wireless LAN connection has stopped. 258..............................................................
The wireless LAN connection between this unit and a smartphone,
tablet or computer is unstable. 259..................................................................................
It takes a long time to establish a wireless LAN connection between
this unit and a smartphone, tablet or computer. 260........................................................
Internet connection 83...........................................................................................................
Internet connection cannot be established. 261..............................................................
Data copy 84..........................................................................................................................
It takes too long to copy data. 263...................................................................................
Other 85.................................................................................................................................
How many SSIDs can be registered as the external access points for
the Internet connection? 264...........................................................................................
How many users can connect to this unit at the same time? 265....................................
File operation 22..........................................................................................................................
Data playback/display 86.......................................................................................................
Data cannot be played back or displayed. 266................................................................
It takes time to play back or display data. 267.................................................................
What file formats are supported by "PWS Manager"? 268..............................................
TOC-5

Files cannot be edited by "PWS Manager." 269..............................................................
The Camera Roll cannot be accessed (iOS device). 270................................................
Data copy 87..........................................................................................................................
Data cannot be copied to an Android device. 271...........................................................
Data cannot be copied to an iOS device. 272.................................................................
Data cannot be copied to a USB device (USB flash drive, etc.). 273..............................
Data cannot be copied to a memory card. 274................................................................
Data delete 88.......................................................................................................................
Data in an Android device cannot be deleted. 275..........................................................
Data in an iOS device cannot be deleted. 276................................................................
Data in a USB device (USB flash drive, etc.) cannot be deleted. 277.............................
Data in a memory card cannot be deleted. 278...............................................................
Data have been deleted by mistake. 279........................................................................
Supported memory cards and devices 23...................................................................................
Supported memory cards and devices 89.............................................................................
Which SD cards are supported? 280...............................................................................
Which "Memory Stick" media are supported? 281...........................................................
Which USB devices (USB flash drive, etc.) are supported? 282.....................................
Which Android devices are supported? 283....................................................................
Which iOS devices are supported? 284...........................................................................
Which USB AC adaptors are supported? 285.................................................................
Which devices can this unit supply power to? 286..........................................................
USB connection to a computer 24...............................................................................................
USB connection to a computer 90.........................................................................................
This unit is connected to a computer with the USB cable but is not
recognized. 287...............................................................................................................
The battery indicator lamp lights amber. 288...................................................................
The wireless LAN connection has stopped. 258..............................................................
USB devices (USB flash drive, etc.) do not work. 289.....................................................
"PWS Manager" 25......................................................................................................................
"PWS Manager" 91................................................................................................................
"PWS Manager" cannot be installed. 290........................................................................
What file formats are supported by "PWS Manager"? 268..............................................
Files cannot be edited by "PWS Manager." 269..............................................................
How can I check the version of "PWS Manager"? 291....................................................
I can't operate on some files. 292....................................................................................
Additional Information 26.............................................................................................................
Resetting 92...........................................................................................................................
How can I use the RESET switch? 293...........................................................................
Security setting for wireless LAN of this unit 93.....................................................................
TOC-6

Is the security setting necessary? 294.............................................................................
What security settings are available for wireless LAN of this unit? 295...........................
I have forgotten the password. 296.................................................................................
System software update 94...................................................................................................
About update of the system software of this unit (using smartphone/
tablet) 297........................................................................................................................
Update of the system software of this unit fails (using smartphone/
tablet). 298.......................................................................................................................
About update of the system software of this unit (using computer) 299..........................
Update of the system software of this unit fails (using computer). 300............................
USB cable 95.........................................................................................................................
The USB cable cannot be connected to this unit. 301.....................................................
Dedicated USB cable holder 96.............................................................................................
How can I use the USB cable holder? 302......................................................................
USB AC adaptor 97...............................................................................................................
USB devices cannot be used. 303...................................................................................
Troubleshooting 27......................................................................................................................
Troubleshooting 98................................................................................................................
Troubleshooting 304........................................................................................................
Certified devices 28.....................................................................................................................
Certified devices 99...............................................................................................................
List of Topics 3..................................................................................................................................
How to use 29..............................................................................................................................
Troubleshooting 33......................................................................................................................
Notes on use 4..................................................................................................................................
Certified devices 305.........................................................................................................................
TOC-7

Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
How to use
The following explains how to use this unit. Select a topic
from the navigation pane on the left.
If you cannot see the topic you want:
Under "List of Topics," you can see headers for all of the topics in this Help
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Help Guide
How to use
Troubleshooting
Main unit
Charging
Supplying power
Wireless LAN connection
File operation
Supported memory cards
and devices
USB connection to a
computer
"PWS Manager"
Additional Information
Troubleshooting
Certified devices
List of Topics
Portable Wireless Server
WG-C10
Troubleshooting
Select a topic from the navigation pane on the left.
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Help Guide
How to use
Troubleshooting
List of Topics
How to use
Troubleshooting
Portable Wireless Server
WG-C10
List of Topics
You can see headers for all of the topics in this Help
Guide. Select the topic from the navigation pane on the
left.
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Help Guide
How to use
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
Read this first
Read this first
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
Product overview
What you can do with this unit
Parts and controls
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
Getting started
Bundled items
Charging this unit
Turning the power on/off
Setting up an Android device
Setting up an iOS device
Setting up a computer
Preparing a memory card
Preparing a USB device
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
How to use "PWS Manager" (Android)
Changing the device to be accessed
Playback/Display
Checking the file information
Editing
Refreshing
Copying
Deleting
Sorting
Settings
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
How to use "PWS Manager" (iOS)
Changing the device to be accessed
Playback/Display
Checking the file information
Editing
Refreshing
Copying
Deleting
Sorting
Settings
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Back Back to Top
4-468-627-14(1)
© 2013 Sony Corporation Notes on use
10
Search

Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
How to use with a computer
Connecting via USB
Connecting via wireless LAN
Changing various settings of this unit via wireless LAN
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Help Guide
How to use
Read this first
Product overview
Getting started
How to use "PWS Manager"
(Android)
How to use "PWS Manager"
(iOS)
How to use with a computer
Supplying power
LED status indications
Precautions
Specifications
Compatible device
Trademarks
Troubleshooting
List of Topics
Portable Wireless Server
WG-C10
Supplying power
Supplying power to other devices
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