Sony PWS-4400 User manual

MULTI PORT AV STORAGE UNIT
PWS-4400
INTERNAL MEMORY ARRAY (2TB)
PWSK-4401
SERVICE MANUAL
1st Edition

警告
このマニュアルは， サービス専用です。
お客様が， このマニュアルに記載された設置や保守， 点検， 修理などを行うと感電や火災，
人身事故につながることがあります。
危険をさけるため， サービストレーニングを受けた技術者のみご使用ください。
WARNING
This manual is intended for qualified service personnel only.
To reduce the risk of electric shock, fire or injury, do not perform any servicing other than that
contained in the operating instructions unless you are qualified to do so. Refer all servicing to
qualified service personnel.
WARNUNG
Die Anleitung ist nur für qualifiziertes Fachpersonal bestimmt.
Alle Wartungsarbeiten dürfen nur von qualifiziertem Fachpersonal ausgeführt werden. Um die
Gefahr eines elektrischen Schlages, Feuergefahr und Verletzungen zu vermeiden, sind bei
Wartungsarbeiten strikt die Angaben in der Anleitung zu befolgen. Andere als die angegeben
Wartungsarbeiten dürfen nur von Personen ausgeführt werden, die eine spezielle Befähigung
dazu besitzen.
AVERTISSEMENT
Ce manual est destiné uniquement aux personnes compétentes en charge de l’entretien. Afin
de réduire les risques de décharge électrique, d’incendie ou de blessure n’effectuer que les
réparations indiquées dans le mode d’emploi à moins d’être qualifié pour en effectuer d’autres.
Pour toute réparation faire appel à une personne compétente uniquement.
Model Name Serial No.
PWS-4400 (SY) 10001 and Higher
PWS-4400 (CN) 50001 and Higher
For safety, do not connect the connector for peripheral
device wiring that might have excessive voltage to the
following port(s).
: NETWORK 1 connector
: NETWORK 2 connector
Follow the instructions for the above port(s).
For kundene i Norge
Dette utstyret kan kobles til et IT-strømfordelingssystem.
安全のために，周辺機器を接続する際は，過大電圧を
持つ可能性があるコネクターを以下のポートに接続し
ないでください。
:NETWORK1コネクター
:NETWORK2コネクター
上記のポートについては本書の指示に従ってください。
PWS-4400

CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type rec-
ommended by the manufacturer.
When you dispose of the battery, you must obey the
law in the relative area or country.
ATTENTION
Il y a danger d’explosion s’il y a remplacement incor-
rect de la batterie. Remplacer uniquement avec
une batterie du même type ou d’un type équivalent
recommandé par le constructeur.
Lorsque vous mettez la batterie au rebut, vous devez
respecter la législation en vigueur dans le pays ou la
région où vous vous trouvez.
VORSICHT
Explosionsgefahr bei Verwendung falscher Batterien.
Batterien nur durch den vom Hersteller empfohlenen
oder einen gleichwertigen Typ ersetzen.
Wenn Sie die Batterie entsorgen, müssen Sie die
Gesetze der jeweiligen Region und des jeweiligen
Landes befolgen.
注意
指定以外の電池に交換すると，破裂する危険があります。
必ず指定の電池に交換してください。
使用済みの電池は，国または地域の法令に従って
処理してください。
FÖRSIKTIGHET!
Fara för explosion vid felaktigt placerat batteri.
Byt endast mot samma eller likvärdig typ av batteri,
enligt tillverkarens rekommendationer.
När du kasserar batteriet ska du följa rådande lagar
för regionen eller landet.
PAS PÅ
Fare for eksplosion, hvis batteriet ikke udskiftes
korrekt.
Udskift kun med et batteri af samme eller tilsvarende
type, som er anbefalet af fabrikanten.
Når du bortskaffer batteriet, skal du følge
lovgivningen i det pågældende område eller land.
HUOMIO
Räjähdysvaara, jos akku vaihdetaan virheellisesti.
Vaihda vain samanlaiseen tai vastaavantyyppiseen,
valmistajan suosittelemaan akkuun.
Noudata akun hävittämisessä oman maasi tai
alueesi lakeja.
FORSIKTIG
Eksplosjonsfare hvis feil type batteri settes i.
Bytt ut kun med samme type eller tilsvarende
anbefalt av produsenten.
Kasser batteriet i henhold til gjeldende avfallsregler.
⊼ᛣ
⊼ᛣ
བᵰ᳈ᤶⱘ⬉∴ϡℷ⹂ˈህӮ᳝⟚⚌ⱘ䰽DŽ
া᳈ᤶৠϔ㉏ൟ៪ࠊ䗴ଚ᥼㤤ⱘ⬉∴ൟোDŽ
໘⧚⬉∴ᯊˈᖙ乏䙉ᅜⳌ݇ഄ៪೑ᆊⱘ⊩ᕟDŽ
PWS-4400

Attention-when the product is installed in Rack:
1. Prevention against overloading of branch circuit
When this product is installed in a rack and is
supplied power from an outlet on the rack, please
make sure that the rack does not overload the supply
circuit.
2. Providing protective earth
When this product is installed in a rack and is
supplied power from an outlet on the rack, please
confirm that the outlet is provided with a suitable
protective earth connection.
3. Internal air ambient temperature of the rack
When this product is installed in a rack, please make
sure that the internal air ambient temperature of the
rack is within the specified limit of this product.
4. Prevention against achieving hazardous
condition due to uneven mechanical loading
When this product is installed in a rack, please
make sure that the rack does not achieve hazardous
condition due to uneven mechanical loading.
5. Install the equipment while taking the operating
temperature of the equipment into consideration
For the operating temperature of the equipment, refer
to the specifications of the Operation Manual.
6. When performing the installation, keep the
following space away from walls in order to
obtain proper exhaust and radiation of heat.
Right, Left: 4 cm (1.6 inches) or more
Rear: 40 cm (15.8 inches) or more
設置時には，通気やサービス性を考慮して設置スペース
を確保してください。
. ファンの排気部( リアパネル面，右側面後ろ側 )や通
気孔（フロントパネル面，前面下部，前面両端部）を
ふさがない。
. 通気のために，セット周辺に空間をあける。
. 作業エリアを確保するため，セットの左側面および右
側面は 4cm 以上，セット後方は 40cm 以上の空間を
あける。
机上などの平面に設置する場合は，左側面および右側面
は 4cm 以上の空間をそれぞれ確保してください。ただ
し，セット上部はサービス性を考慮し 40cm 以上の空
間を確保することを推奨します。
When installing, the installation space must be secured
in consideration of the ventilation and service operation.
.Do not block the fan exhaust areas (rear panel and
rear part of the right side panel) and vents (front panel,
front lower part, and front right and left ends) with
objects.
.Leave a space around the unit for ventilation.
.Secure working spaces (at least 4 centimeters from
the left panel and right panel and at least 40 centime-
ters from the rear panel of the unit).
When the unit is installed on the desk or the like, leave at
least 4 centimeters of space in the left and right sides.
Leaving 40 centimeters or more of space above the unit
is recommended for service operation.
本機をラックに設置するとき
熱の適切な排気・発散を得るために，ラックと本機の間
には，以下の空間を確保してください。
・左右両側面 4cm 以上
・後面 40cm 以上
PWS-4400

Table of Contents
Manual Structure
Purpose of this manual....................................................................................................................5
Related manuals...........................................................................................................................5
Trademarks...............................................................................................................................5
1. Service Overview
1-1. Location of Main Parts........................................................................................................1-1
1-1-1. Location of Boards and Circuit Configuration.........................................................................1-1
1-1-2. Location of Main Mechanical Parts....................................................................................1-2
1-2. Location of Sensors and Their Functions.....................................................................................1-3
1-3. Functions of Onboard Switches/LED Indicators..............................................................................1-4
1-3-1. Functions of Onboard Switches........................................................................................1-4
1-3-2. Description of Onboard LED Indicators..............................................................................1-11
1-4. Circuit Description ..........................................................................................................1-24
1-4-1. SY-422A Board .......................................................................................................1-24
1-4-2. CPU-453A Board.....................................................................................................1-24
1-4-3. RC-107 Board.........................................................................................................1-25
1-4-4. DIO-95 Board.........................................................................................................1-25
1-4-5. HP-160A Board.......................................................................................................1-26
1-4-6. DM-154 Board........................................................................................................1-26
1-4-7. CP-407A Board.......................................................................................................1-27
1-4-8. CN-3372 Board........................................................................................................1-27
1-4-9. SW-1628 Board.......................................................................................................1-27
1-4-10. LED-528 Board.......................................................................................................1-27
1-4-11. MB-1206 Board.......................................................................................................1-27
1-4-12. MEC-40 Board........................................................................................................1-27
1-5. Replacing EEPROMs and Backup Battery..................................................................................1-28
1-5-1. EEPROMs.............................................................................................................1-28
1-5-2. Replacing Backup Battery.............................................................................................1-28
1-6. Writing and Rewriting the PLD Internal Data...............................................................................1-29
1-7. Circuit Protection Part List...................................................................................................1-30
1-7-1. Circuit Protection Element............................................................................................1-30
1-7-2. Replacing Fuses and IC Links ........................................................................................1-30
1-8. Recommended Replacement Parts...........................................................................................1-31
1-9. To Initialize the IP Address..................................................................................................1-32
1-10. Extension Board and Fixtures List...........................................................................................1-33
1-11. Disconnecting/Connecting Flexible Card Wire..............................................................................1-34
1-12. Lead-free Solder.............................................................................................................1-35
2. Error Message
2-1. Overview of Error Message...................................................................................................2-1
2-2. Error Code List................................................................................................................2-2
2-2-1. Main Code 14...........................................................................................................2-2
2-2-2. Main Code 26...........................................................................................................2-3
2-2-3. Main Code 96...........................................................................................................2-4
2-2-4. Main Code B3..........................................................................................................2-4
PWS-4400 1

2-2-5. Main Code B8..........................................................................................................2-7
2-2-6. Main Code B9..........................................................................................................2-7
2-2-7. Main Code D1..........................................................................................................2-7
2-2-8. Main Code D2 .........................................................................................................2-8
2-2-9. Main Code D3..........................................................................................................2-8
2-2-10. Main Code D4..........................................................................................................2-8
2-2-11. Main Code D5..........................................................................................................2-9
2-2-12. Main Code D6..........................................................................................................2-9
2-2-13. Main Code D7..........................................................................................................2-9
2-2-14. Main Code D8.........................................................................................................2-10
2-2-15. Main Code E1.........................................................................................................2-10
2-2-16. Main Code E4.........................................................................................................2-10
3. MAINTENANCE Menu
3-1. Overview of Maintenance Menu..............................................................................................3-1
3-1-1. Hierarchy of Maintenance Menu.......................................................................................3-1
3-2. Displaying the Menu..........................................................................................................3-2
3-3. Maintenance Tab..............................................................................................................3-3
3-3-1. Version Menu...........................................................................................................3-3
3-3-2. Time Menu.............................................................................................................3-3
3-3-3. Warning Menu..........................................................................................................3-4
3-3-4. Log Menu...............................................................................................................3-4
3-3-5. Others Menu............................................................................................................3-5
3-4. SNMP Tab.....................................................................................................................3-6
3-4-1. SNMP Menu............................................................................................................3-6
4. Replacement of Main Parts
4-1. General Information for Parts Replacement..................................................................................4-1
4-1-1. Basic Knowledge.......................................................................................................4-1
4-1-2. Tightening Torque......................................................................................................4-2
4-2. Flow Chart.....................................................................................................................4-3
4-3. Removing/Assembling Cabinet...............................................................................................4-4
4-3-1. Top Cover...............................................................................................................4-4
4-3-2. Side Panel...............................................................................................................4-5
4-3-3. Front Panel Assembly..................................................................................................4-6
4-4. Power Assembly/DC Fan .....................................................................................................4-7
4-5. Cooling Fan..................................................................................................................4-11
4-5-1. Front Fan Assembly...................................................................................................4-11
4-5-2. Front Fan..............................................................................................................4-12
4-5-3. Rear Fan Assembly....................................................................................................4-14
4-5-4. Rear Fan...............................................................................................................4-15
4-5-5. Slot Fan................................................................................................................4-17
4-5-6. DIO Fan...............................................................................................................4-19
4-5-7. DM Fan................................................................................................................4-21
4-6. Plug-In Board................................................................................................................4-23
4-6-1. DIO-95 Board/DM-154 Board/Remote Input/output Board..........................................................4-23
4-6-2. SY-422A Board.......................................................................................................4-24
4-6-3. CPU-453A Board/RC-107 Board.....................................................................................4-25
4-7. Other Boards.................................................................................................................4-26
PWS-4400 2

4-7-1. LED-528 Board.......................................................................................................4-26
4-7-2. SW-1628 Board.......................................................................................................4-27
4-7-3. CN-3372 Board........................................................................................................4-28
4-7-4. CP-407A Board.......................................................................................................4-29
4-7-5. MDC-19 Board........................................................................................................4-30
4-7-6. MEC-40 Board........................................................................................................4-31
4-7-7. HP-160A Board.......................................................................................................4-32
4-7-8. MB-1206 Board.......................................................................................................4-35
5. Setting Check Sheet
6. Spare Parts
6-1. Note on Repair Parts..........................................................................................................6-1
6-2. Exploded Views...............................................................................................................6-2
6-3. Supplied Accessories..........................................................................................................6-9
7. Diagrams
Block Diagrams.........................................................................................................................7-1
Frame Wiring...........................................................................................................................7-2
PWS-4400 3

Manual Structure
Purpose of this manual
This manual describes the information items that premise the service based on the block-level such as service overview,
error messages, maintenance menu, replacement of main parts, setting check sheet, and etc. assuming use of system and
service engineers.
Related manuals
The following manual is provided for this unit in addition to this “Service Manual”.
• Operation Manual (PDF) (Supplied with this unit. (CD-ROM))
This manual contains information required to operate and use the unit.
• Installation Manual (Supplied with this unit)
This manual describes the information on installing the unit.
• Factory Service Manual (Available on request)
Parts list, circuit diagram, and board layouts of the unit are included to provide information required for part-level
service.
• Protocol Manual of Remote (9-pin) Connector (Available on request)
This manual explains the protocol for controlling this unit via the RS-422A (9-pin serial remote).
• Interface Manual of GPIO (25-pin) Connector (Available on request)
This manual explains the protocol for controlling this unit via the GPIO (25-pin).
• Protocol Manual (VIDEO DISK COMMUNICATION PROTOCOL) (Available on request)
This manual explains the protocol for VDCP controlling this unit via the RS-422A (9-pin serial remote).
• Protocol Manual (Odetics PROTOCOL) (Available on request)
This manual explains the protocol for Odetics controlling this unit via the RS-422A (9-pin serial remote).
Trademarks
Trademarks and registered trademarks used in this manual are follows.
• Ethernet is a registered trademark of Xerox Corporation.
PWS-4400 5

Section 1
Service Overview
1-1. Location of Main Parts
1-1-1. Location of Boards and Circuit Configuration
12
8
5
13
1
1
2
7
6
9
4
3
11
10
Location
No.
Board Name Circuit Function
1 CN-3372 Interconnection for the fans
2 CP-407A Control panel engine
3 CPU-453A System control (2/2) & Network control
4 DIO-95 HD/4K AV decoder/encoder
5 DM-154 • Bank memory
• Host
• TG
6 HP-160A Power & LED control
7 LED-528 LED
8 MB-1206 Mother board
9 MDC-19 Memory array
10 MEC-40 Host IF
11 RC-107 PCI Express card connection
12 SW-1628 Power switch & LED
13 SY-422A System control (1/2) & Network IF
PWS-4400 1-1

1-1-2. Location of Main Mechanical Parts
11
1
10
4
5
3
2
8
9
13
DIO-95 board
DM-154 board
7
6
12
15
14
Loca-
tion
No.
Part Name Location Fan Name
1 Power assembly — —
2 DC fan (80 square) Front fan assembly FRONT FAN 1
3 DC fan (60 square) FRONT FAN 2
4 DC fan (80 square) FRONT FAN 3
5 DC fan (60 square) FRONT FAN 4
6 DC fan (80 square) Rear fan assembly REAR FAN 1
7 DC fan (60 square) REAR FAN 2
8 DC fan (80 square) REAR FAN 3
9 DC fan (60 square) REAR FAN 4
10 DC fan Slot fan assembly SLOT FAN
11 DC fan Power assembly PS FAN 1
12 DC fan (52 square) PS FAN 2
13 DC fan (45 square) DM-154 board assembly DM FAN
14 DC fan (sirocco 50 square) DIO-95 board assembly DIO FAN 1
15 DC fan (sirocco 50 square) DIO FAN 2
PWS-4400 1-2

1-2. Location of Sensors and Their Functions
IC103
IC1004
SY-422A board
Board Name Ref. No. (Address) Function
SY-422A IC103 (D-8) (Side B) Internal temperature monitoring
SY-422A IC1004 (K-2) (Side B) Internal temperature monitoring
PWS-4400 1-3

1-3. Functions of Onboard Switches/LED Indicators
1-3-1. Functions of Onboard Switches
CP-407A Board
CP-407A board (Side A)
1
AB C DE
2
3
4
5
S2602
S2801
S4602
S601
S2601
S4601
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S601 (D-4) 1-8 Factory use OFF (ALL)
S2601 (C-2) 1-8 Factory use OFF (ALL)
S2602 (C-3) - Factory use 0
S2801 (B-1) 1 Configuration data selection
OFF: Activated with routinely-used settings.
ON: Activated with factory settings.
OFF
2-8 Factory use OFF (ALL)
S4601 (B-4) 1-8 Factory use OFF (ALL)
S4602 (B-4) - Factory use 0
PWS-4400 1-4

CPU-453A Board
CPU-453A board (Side A)
S300
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S300 (—) 1-8 Factory use OFF (ALL)
PWS-4400 1-5

DIO-95 Board
A
1
2
3
4
S2902
5
6
7
8
9
10
DIO-95 board (Side A)
BCDEF GHJK L
S3302
S5002
S2302
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S2302 (K-9) 1-8 Factory use OFF (ALL)
S2902 (A-2) 1-8 Factory use OFF (ALL)
S3302 (A-6) 1-8 Factory use OFF (ALL)
S5002 (A-7) 1-8 Factory use OFF (ALL)
PWS-4400 1-6

DM-154 Board
DM-154 board (Side A)
AB C D E F GH
1
2
3
4
5
6
7
8
9
10
S601 S1501
S1702
S1201
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S601 (A-5) 1-8 For debug OFF (ALL)
S1201 (G-9) 1 Configuration data selection
OFF: Activated with routinely-used settings.
ON: Activated with factory settings.
OFF
2-8 Factory use OFF (ALL)
S1501 (H-5) 1-8 For debug OFF (ALL)
S1702 (F-6) 1-8 Factory use OFF (ALL)
PWS-4400 1-7

HP-160A Board
HP-160A board (Side A)
1
A
2
3
BCD
EFGH
S13
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S13 (G-2) 1-8 Factory use OFF (ALL)
MDC-19 Board
A
1
2
3
MDC-19 board (Side A)
B
C
D
EF
S101
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S101 (E-1) 1-8 Factory use OFF (ALL)
PWS-4400 1-8

MEC-40 Board
FE D C B A
1
2
3
4
5
S300
S550
S800
MEC-40 board (Side A)
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S300 (B-2) 1-4 Factory use OFF (ALL)
S550 (E-5) 1-4 Factory use OFF (ALL)
S800 (B-4) 1-4 Factory use OFF (ALL)
PWS-4400 1-9

SY-422A Board
A
1
2
3
4
S1601
5
6
7
8
9
10
SY-422A board (Side A)
BCDEF GHJK L
S601
S1703 S1501
Note
Do not change the settings of the switches described as “Factory use”.
Ref. No. (Address) Bit Description Factory Setting
S601 (G-6) 1 Flash Write mode switch ON
2-6 Factory use OFF (ALL)
7 Software start-up data select 2 ON
8 Software start-up data select 1 OFF
S1501 (K-5) 1-6 Factory use OFF (ALL)
7 Software start-up data select 2 ON
8 Software start-up data select 1 OFF
S1601 (G-6) 1-4 Factory use OFF (ALL)
S1703 (H-5) 1 Configuration data selection
OFF: Activated with routinely-used settings.
ON: Activated with factory settings.
OFF
2-8 Factory use OFF (ALL)
PWS-4400 1-10