Sony StorStation FSV-VN5 Service manual

FSV-VN5
© 2004 Sony Corporation
2-176-869-13(1)
Hybrid
Network Fileserver
Administrator’s Guide
Before operating the unit, please read this manual thoroughly and retain it for future reference.

1
Table of Contents
Chapter 1 Getting Started
Outline of Functions....................................................3
System Structure.........................................................5
Compatible Cartridges ................................................6
AIT Cartridges ................................................................ 6
Cleaning Cartridge .......................................................... 6
Chapter 2 Preparations
Outline ..........................................................................7
Checking Connections................................................8
Turning On the Power .................................................9
Turning On the Cache Server.......................................... 9
Turning On the AIT Library ......................................... 10
Turning On the Main Server ......................................... 11
Turning Off the Power...............................................12
Turning Off the Main Server ........................................ 12
Turning Off the AIT Library......................................... 13
Turning Off the Cache Server....................................... 14
Accessing the Web Administration Screen ............14
Shutting Down and Rebooting from the
Web Administration Screen...............................16
Shutting Down the Main Server.................................... 16
Rebooting the Main Server ........................................... 18
Chapter 3 Using the Web Administration Screen
Outline ........................................................................20
List of Menus .............................................................22
[Webmin] Menu..........................................................23
Webmin Users............................................................... 23
Webmin Configuration ................................................. 24
[System] Menu ...........................................................25
IP Address Configuration.............................................. 25
NTP Configuration (Optional) ...................................... 26
[Setup] Menu..............................................................26
Software Configuration................................................. 26
[Services] Menu .........................................................29
Starting and Stopping PetaServe................................... 29
Documents .................................................................... 30
Detail Logs.................................................................... 31
Firmware Revisions ...................................................... 37
[Servers] Menu...........................................................37
CIFS Client Setting ....................................................... 37
Windows file Sharing.................................................... 41
[Maintenance] Menu ..................................................42
Alert Messages.............................................................. 42

2
Tape Volumes ............................................................... 44
Offline Volumes............................................................ 46
Monitor.......................................................................... 47
Drive.............................................................................. 49
Chapter 4 Items to Verify Before Operation
Outline ........................................................................51
Verifying System Time Settings...............................52
Verifying Network Configuration .............................52
IP Address Configuration.............................................. 52
Hostname Configuration ............................................... 53
Authentication Settings ............................................54
NIS Client Configuration .............................................. 54
ActiveDirectory Settings............................................... 56
Verifying Other Settings ...........................................57
Software Configuration................................................. 57
Monitor Status............................................................... 58
Verifying Mounts .......................................................59
Example of an NFS Mount ........................................... 59
Example of a CIFS Mount ............................................ 59
Example of File Sharing in ActiveDirectory ................ 62
Chapter 5 Daily Operation
Outline ........................................................................65
Daily Maintenance .....................................................65
Flow of Verification and Methods of
Problem Resolution ............................................. 66
Offline Volume Management ....................................67
Volume Duplicate Management ...............................70
Appendix
Precautions ................................................................71
If You Forget Your Password ...................................71
Troubleshooting ........................................................71
Specifications ............................................................74
Hardware (Main Server/Cache Server)......................... 74
Software (Main Server/Cache Server) .......................... 75
Hardware (AIT Library)................................................ 75
Storage Capacity (AIT Library).................................... 76
Storage Capacity (AIT Cartridge)................................. 76
Optional Accessories (Not Supplied) ...................76
Program ©2004 Sony Corporation
Documentation ©2004 Sony Corporation
©2004 Sony Corporation
Trademarks
• Sony and StorStation are trademarks or registered trademarks of Sony Corporation in this country, other countries, or both.
• Internet Explorer, Microsoft, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, and Windows XP Professional are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Linux is either a registered trademark or trademark of Linus Torvalds in the United States and/or other countries.
• Solaris and NFS are registered trademarks or trademarks of Sun Microsystems, Inc. in the United States and/or other countries.
• Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
• Other products or system names appearing in this document are trademarks or registered trademarks of their respective owners.
Further, the ®or ™symbols are not used in the text.

3
Chapter 1 Getting Started
Chapter
Getting Started
Outline of Functions
The FSV-VN5 is a hybrid NAS (Network Attached Storage) device that allows
you to combine a main server, an AIT Library, and a cache server into a unified
storage system. It is mounted from an application server as a dedicated storage
system. Using the pre-installed hierarchical storage management software, each
component in the system is configured to automatically provide optimum access
based on frequency of data use. All system settings and maintenance can be
performed remotely from a web-based administration screen.
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
STANDBY
MENU ENTER CANCEL
ERROR
STANDBY
MENU ENTER CANCEL
ERROR
STANDBY
MENU ENTER CANCEL
ERROR
STANDBY
MENU ENTER CANCEL
ERROR
Existing LAN
Hybrid network
fileserver (this system)
Management software
Application server Administrator's
computer
Web administration screen

4
Chapter 1 Getting Started
Low-cost high-performance system
An overall low-cost system is achieved by combining each component for
optimum performance, and by using a main server composed of a RAID disk
array in combination with low-cost-per-gigabyte AIT cartridges. The cache
server covers AIT cartridge accessibility and insures sufficient performance.
While the system is operating, moreover, electricity and other running costs are
kept low in comparison to systems composed entirely of disks.
High reliability and dependable retrieval
Data is duplicated and migrated to the AIT cartridges and cache server in order
of lowest frequency of use. Data stored on the main server, moreover, is backed
up to the AIT cartridges daily. These features insure a highly reliable system.
Because a majority of data is recorded on AIT cartridges, even in the event of a
complete hard disk failure, it is possible to recover your prior operating
environment almost entirely intact.
Caution
Data modified after backup operation may not be recovered. Accidentally
erased data cannot be recovered.
File sharing across a broad range of systems
Connecting via an existing LAN, the FSV-VN5 is mounted from an application
server using CIFS and NFS protocols. The ability to use these highly versatile
protocols allows the fileserver to connect to a broad range of systems.
Easy maintenance
The necessary maintenance functions for the storage system, including those for
performing backups, have been pre-installed and run automatically, thereby
eliminating the need to purchase and install separate equipment and software.

5
Chapter 1 Getting Started
System Structure
The system is composed of the following devices.
• Main Server (FSV-VN5)
• AIT Library (LIB-162/A4, LIB-162/A3)
• Cache Server (FSV-CS5)
• 1000 BASE/T compatible switching hub
In addition, for making system settings it is necessary to have a computer
equipped with a network adapter. For more on preparing network connections,
contact your dealer.
Note
To perform maintenance on or configure settings for this system from a web
browser, you must install web browser software on the computer you will use
to configure settings. The operating systems and web browsers that have been
confirmed to operate correctly with this system appear below.
Operating systems:
- Windows2000, WindowsXP
Web browsers:
- Internet Explorer 6.0, Netscape 7.1, Mozilla 1.6
Hybrid network fileserver (this system)
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
ENTER
HDD0
POWER
HDD1 HDD2 HDD3 ALARM LAN1 LAN2
EXIT
STANDBY
MENU ENTER CANCEL
ERROR
Existing LAN
Main server
AIT library
Application server Administrator's computer
SCSI
Cache server
Switching hub
LAN
LAN

6
Chapter 1 Getting Started
Compatible Cartridges
The AIT cartridges that can be used with this system’s AIT library are listed
below.
AIT Cartridges
The AIT library for this system is equipped with an internal AIT drive, and can
use the AIT cartridges below. For information on storage capacity, refer to
“Specifications” in the appendix (page 74).
Cautions
• Do not use anything but AIT cartridges with this system. Although
commercially available 8mm video tapes resemble AIT cartridges in
appearance, they have entirely different specifications and cannot be used.
• Be sure to use barcode-labeled cartridges with this system. We recommend
that you use the barcode labels supplied with the AIT library, because the
system may not read the barcode labels from other manufacturers correctly.
Also, refer to “Optional Accessories (Not Supplied)” (page 76) in the
appendix for the product number required to purchase additional barcode
labels.
• You cannot change a barcode label once it has been used.
Cleaning Cartridge
Use an AIT cleaning cartridge when cleaning the AIT drive.
Cautions
• Be sure the cleaning cartridge is inserted in the last slot of each AIT library.
For the LIB-162, this is slot number 16.
• The type of cleaning cartridge for your AIT drive may vary depending on the
model of AIT drive you are using. Make sure to use an AIT cleaning cartridge
that is compatible with your drive.
• A cleaning cartridge also requires a barcode label.
AIT-3 mark
AIT-4 mark

7
Chapter 2 Preparations
Chapter
Preparations
Outline
This chapter explains the procedure for checking connections, turning on the
power, rebooting the system, and displaying the web administration screen.
Refer to Chapter 3, “Using the Web Administration Screen” (page 20) for
details about each item on the web administration screen.

8
Chapter 2 Preparations
Checking Connections
Before turning on the power verify that the system is connected properly.
Connect the system according to the diagram below.
Notes
• When connecting more than one AIT library, remove the SCSI bus terminator
plugged into the first AIT library and connect the second AIT library to the
open port with a SCSI cable.
• An active terminator must be connected to the last AIT library on the SCSI
bus, as shown in the diagram.
• Use the following table to set up the SCSI ID of each library.
Caution
Assign the SCSI IDs in order, starting from a lower number, so that the display
of the management software matches the AIT library. Do not use ID 7 as it is
already used by the main server.
Main server
Cache server
AIT library
Not used
Not used
Network cable
Switching hub
Not used
SCSI cable
Terminator
User LAN
Network cable
AIT library Mounted drive 1 Mounted drive 2
TL1 (first unit) 00 01 02
TL2 (second unit) 03 04 05
TL3 (third unit) 06 08 09
TL4 (fourth unit) 10 11 12

9
Chapter 2 Preparations
Turning On the Power
First, turn on all devices except the main server. Once you have verified that
each device is running properly, turn on the main server.
Flow of operations
Turning On the Cache Server
1
Open the front panel on the cache server, and press the POWER button.
The following message appears on the LCD display, and the bootup
process begins. (It will take several minutes to start.)
Once the cache server has started, the cache server hostname and IP address
scroll across the display, as shown below.
(Example)
Turn on cache server
↓
Verify cache server is running
(Hostname and IP address appear on LCD display)
↓
Turn on AIT library
↓
Verify AIT library is running
(“READY” appears on LCD display)
↓
Turn on main server
↓
Verify main server is running
(Hostname and IP address appear on LCD display)
OS Booting!!
sonycache 19

10
Chapter 2 Preparations
Turning On the AIT Library
1
Press the power switch on the back of the AIT library.
The following message appears on the LCD display, and the bootup
process begins. (It will take several minutes to start.)
If the power does not come on after pressing the power switch, press and
hold the STANDBY button on the front of the unit for at least three
seconds.
When initialization completes and the date and time settings screen
appears, you can change the date and time settings on the AIT library.
Initializing····
LIB-162
STAND BY

11
Chapter 2 Preparations
2
If you wish to change the date and time, press the ENTER button. If not,
press the CANCEL button.
• Refer to the separate “AIT Library: Operating Instructions” for details on
how to set the date and time.
Notes
• The date and time are not updated while the AIT library is turned off. We
recommend that you set the date and time every time you start the AIT
library.
• If you do not perform an operation within 5 minutes, the unit will
automatically switch to the status screen.
Once the AIT library has started, the status screen shown below appears.
Turning On the Main Server
1
Open the front panel on the main server, and press the POWER button.
The following message appears on the LCD display, and the bootup
process begins. (It will take several minutes to start.)
Once the main server has started, the main server hostname and IP address,
and the IP address for the local network (the IP address for the LAN1 and
LAN2 connections to the User LAN, and the local network IP address)
scroll across the display, as shown below.
(Example)
Jan/01/2001
12:00:50
See the Date and Time
if necessary
[ENTER] to set
[CANCEL]to exit
READY
D1
AIT3
READY
AIT3
READY
D2
1 2 3 4
5 6 7 8
9101112
13 14 15 16
OS Booting!!
sonyhnf 192.

12
Chapter 2 Preparations
Turning Off the Power
First, turn off the main server. Once you have verified that the main server is off,
turn off the other devices.
Flow of operations
Turning Off the Main Server
In addition to the following procedure, you can also turn off the main server via
a web browser. Refer to “Shutting Down and Rebooting from the Web
Administration Screen” (page 16) for instructions on how to use a web browser
to turn off the main server.
Caution
Do not perform settings operations from the controls on the front of the main
server.
1
Open the front panel on the main server, and press the POWER button.
After the message below appears on the LCD display, the main server will
turn off. (It will take several minutes to turn off.)
Turn off main server
↓
Verify main server is off
(POWER indicator on main server is off.)
↓
Turn off AIT library
↓
Verify AIT library is off
(Follow instructions on LCD display to turn off power)
↓
Turn off cache server
↓
Verify cache server is off
(POWER indicator on cache server is off.)
OS Booting!!

13
Chapter 2 Preparations
Caution
Do not hold down the POWER switch for more than 4 seconds. This will force
an immediate shutdown, which could affect the system adversely.
Turning Off the AIT Library
1
Push and hold the STANDBY button on the front of the unit for at least 3
seconds.
Pushing the STANDBY button moves the internal mechanisms of the AIT
library to a fixed position.
The following message appears.
2
When the message shown below appears, turn off the power switch on the
back of the AIT library.
Cautions
• Although simply pressing the switch on the back of the unit will turn off
the power, you should be sure to follow the above procedure when turning
off the power.
• After turning the power off, wait at least 10 seconds before turning it on
again. If you turn the switch on after less than 10 seconds and the unit does
not start, turn the power off and wait at least 30 seconds before turning the
power switch on again.
Shutdown
+++ Wait a minute +++
Ready for shutdown
Press
the power switch
on the rear of the
Library

14
Chapter 2 Preparations
Turning Off the Cache Server
Caution
Do not perform settings operations from the controls on the front of the cache
server.
1
Open the front panel on the cache server, and press the POWER button.
After the message below appears on the LCD display, the cache server will
turn off. (It will take several minutes to turn off.)
Caution
Do not hold down the POWER button for more than 4 seconds. This will
force an immediate shutdown, which could affect the system adversely.
Accessing the Web Administration Screen
You can access the web administration screen using a web browser.
Note
Operating procedures in this manual are illustrated using Windows 2000, but
similar procedures can be performed from other operating systems.
1
Open the web browser on the computer you will use to configure settings,
which should be connected to the FSV-VN5 system over the network.
2
In the [Address] or [Location] field,
input “http://XXX.XXX.XXX.XXX:24000”.
Replace “XXX.XXX.XXX.XXX” with the IP address for the main server,
and append “:24000” as shown.
(Default) 192.168.1.254:24000
The [Login to HNF] screen appears.
OS Booting!!

15
Chapter 2 Preparations
3
Input a [Username] and [Password].
Note
Two types of user accounts are available when logging in – “guest” for
general users and “Administrator” for system administrators. After logging
in, each type of account displays different screens and offers access to
different settings. The factory default values for username and password
appear below.
You can change passwords from the [Webmin Users] screen (page 23).
4
Click [Login].
The [Maintenance] menu for the “sonyhnf (Hybrid Network Fileserver...)”
appears.
To change the various settings and perform maintenance on the system,
click the icons or links to open each settings screen.
Username Password
guest none
Administrator sony

16
Chapter 2 Preparations
Shutting Down and Rebooting from the Web
Administration Screen
Shutting Down the Main Server
In addition to the following procedure, you can also turn off the main server by
pressing the button on the front panel. Refer to “Turning On the Main Server”
(page 11) for instructions on how to use the power button on the front panel to
turn off the main server.
1
Click [System] on the web administration screen.
The [System] menu appears.
Note
You cannot access the [System] menu from the guest user account.
2
Click [Bootup and Shutdown].
The [Bootup and Shutdown] screen appears.

17
Chapter 2 Preparations
3
Click [Shutdown System].
The [Shutdown] screen appears.
4
Click [Shutdown System].
The system shutdown process is performed and the main server turns off
automatically.
Depending on the type of the browser, a message such as “Do you want to
close the window?” appears. If this happens, follow the displayed
instructions to close the window.
Note
Turn off the AIT library and cache server according to the procedure in
“Turning Off the Power” (page 12).

18
Chapter 2 Preparations
Rebooting the Main Server
You can reboot the main server without shutting it down.
1
Click [System] on the web administration screen.
The [System] menu appears.
Note
You cannot access the [System] menu from the guest user account.
2
Click [Bootup and Shutdown].
The [Bootup and Shutdown] screen appears.

19
Chapter 2 Preparations
3
Click [Reboot System].
The [Reboot] screen appears.
4
Click [Reboot System].
The system shutdown process is performed and the main server reboots
automatically.
Depending on the type of the browser, a message such as “Do you want to
close the window?” appears. If this happens, follow the displayed
instructions to close the window.
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