GRASS VALLEY K2 BASECAMP EXPRESS User manual

Copyright ©2008 Grass Valley, Inc. All rights reserved. Printed in the United States of America. Portions of software ©2000 – 2008, Microsoft Corporation. All rights reserved.
This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under U.S. copyright law, without the prior written consent of
Grass Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900. This product may be covered by one or more U.S. and foreign patents.
Product options and specifications subject to change without notice. The information in this manual is furnished for informational use only, is subject to change without notice,
and should not be construed as a commitment by Grass Valley, Inc. Grass Valley, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in
this publication.
Grass Valley, K2, Aurora, Summit, Dyno, Turbo, M-Series, Profile, Profile XP, NetCentral, NewsBrowse, NewsEdit, NewsQ, NewsShare, NewsQ Pro, and Media Manager are
either registered trademarks or trademarks of Grass Valley, Inc. in the United States and/or other countries. Grass Valley, Inc. products are covered by U.S. and foreign pat-
ents, issued and pending. Additional information regarding Grass Valley, Inc.’s trademarks and other proprietary rights may be found at www.thomsongrassvalley.com. Other
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tered trademarks of Apple Computer, Inc., used under license therefrom.
K2 Storage System
Version 3.2.74
Release Notes & Upgrade Instructions
These release notes contain the most recent information and supersede previous
publications, as of October 19, 2008. Check the Grass Valley website at
www.thomsongrassvalley.com/docs for an updated version that contains additional
important information.
For complete coverage of the latest information about shared storage K2 Media
Clients, you must read these release notes and the K2 Media Client Release Notes.
While these release notes contain information that relates to shared storage K2 Media
Clients, the K2 Media Client Release Notes contain additional information that
applies to both shared storage and stand-alone storage K2 Media Clients.
If you are installing new K2 Media Client models with stand-alone storage,
refer to documentation in this sequence...
K2 Media Client
System Guide
The Documentation CD is
packaged with the K2 Media
Client.
The Documentation CD is also packaged
with the K2 RAID Storage device, primary
chassis.
K2 Media Client
System Guide
Quick Start Guide
Packaged with the K2 Media
Client. Different models each have
their own version.
Packaged with the
K2 Media Client.
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K2 Media Client
Release Notes
K2 Manual
GrassVa lley
Documentation
CD
Thisdocument
K2 Quick
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helpsyou
helpsyou
helpsyou
If you are installing a K2 Storage System with connected K2 Media Clients,
refer to documentation in this sequence...
K2 Manual
GrassVa lley
Documentation
CD
K2 Manual
GrassValley
Documentation
CD
K2 Storage System
Instruction Manual
K2 Storage System
Cabling Guide
Packaged with the
K2 RAID Storage
device, primary
chassis.
Thisdocument
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2 Qui
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helpsyou
helpsyou
helpsyou
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K2 Media Client and
K2 Storage System
Release Notes
The Storage Release
Notes are packaged with
the K2 RAID Storage
device, primary chassis.
071-8457-14

2K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Table of Contents
Grass Valley Product Support................................................................................ 3
What’s new in release 3.2.74.................................................................................. 5
Feature limitations in this release.......................................................................... 6
Changes in previous releases................................................................................. 6
K2 system version compatibility............................................................................. 10
About custom K2 Storage Systems.......................................................................... 16
About K2 system software licensing....................................................................... 16
Upgrading software on the K2 Storage System...................................................... 16
Upgrading software on the K2 ASI Media Client................................................... 29
Working with the K2 Coder.................................................................................... 34
Using generic recovery disk images....................................................................... 47
Installing the Fibre Channel card driver ............................................................... 48
K2 Media Server pre-installed software................................................................. 50
Operation considerations ....................................................................................... 50
Known problems..................................................................................................... 52

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 3
Grass Valley Product Support
Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report new issue,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To accesssupport informationon the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: [e-mail].
Telephone Support
Use the following information to contact Product Support by phone.
International Support Centers
Our international support centers are available 24 hours a day, 7 days a week.
Authorized Local Support Representative
A local support representative may be available in your country. To locate a support
center during normal local business hours, refer to the following list. This list is
regularly updated on the website for Thomson Grass Valley Product Support
(http://www.thomsongrassvalley.com/support/contact/phone/).
After–hours local phone support is also available for warranty and contract
customers.
Support Center Toll free In country
France [phone] [phone]
United States [phone] [phone]
Region Country Telephone
Asia China [phone]
Hong Kong, Taiwan, Korea, Macau [phone]
Japan [phone]
Southeast Asia - Malaysia [phone]
Southeast Asia - Singapore [phone]
Indian Subcontinent [phone]
[phone]
Pacific Australia, New Zealand [phone]
Central America,
South America All [phone]
North America North America, Mexico, Caribbean [phone]
[phone]

4K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Grass Valley Product Support
Europe UK, Ireland, Israel [phone]
Benelux – Netherlands [phone]
Benelux – Belgium [phone]
France [phone]
[phone]
Germany, Austria, Eastern Europe [phone]
Belarus, Russia, Tadzhikistan, Ukraine, Uzbekistan [phone]
[phone]
Nordics (Norway, Sweden, Finland, Denmark, Iceland) [phone]
Southern Europe – Italy [phone]
[phone]
Southern Europe – Spain [phone]
Middle East,
Near East, Africa Middle East [phone]
Near East and Africa [phone]
[phone]
Region Country Telephone

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 5
What’s new in release 3.2.74
What’s new in release 3.2.74
• This version of K2 system software includes several improvements, in addition to
correcting some problems that were present in earlier releases.
•K2 ASI Media Client — The K2 ASI Media Client is a K2 appliance on a K2 Storage
System. The K2 ASI Media Client is a MPEG-2 transport stream capture device.
For more information, refer to K2 ASI Media Client documents on the K2
Documentation CD.
•K2 Coder — The K2 Coder is a K2 appliance on a K2 Storage System.The K2
Coder provides an option to import formats that are nototherwise supported by the
K2 system. You can also export. Refer to the section later in these release notes.
•Edius workgroup — This K2 Storage System is now available as a pre-defined
system in the K2 System Configuration application. Only qualified Grass Valley
personnel should configure this type of system.
•Aurora Mirrored System Manager — An application for managing mirrored K2
Storage Systems and associated devices is available. It is installed by default with
K2 Control Point PC software. To license, refer to licensing instructions in K2
Media Client Release Notes. Other related documentation is on the K2
Documentation CD.
•Media File System — Upgrade to version 3.1.2.RC25225.6138 SNFS (StorNext
File System) software is required. This is the media file system software. Refer to
the upgrade procedure later in these release notes.
•Windows operating system qualification — K2 control point software is now
qualified on Windows Vista and Windows 2003 Serveroperating systems. Control
point software remains qualified on the Windows XP operating system. Upgrade
from Windows XP is not required.
•ProductFrame support — Microsoft .NET Framework 3.5 SP1 and SiteConfig
Network Configuration Connect Kit is required on the K2 Media Server and on the
Control Point PC. These software components provide support for Grass Valley
system management tools.
•Documentation for this 3.2.74 release — Use the documents on the K2
Documentation CD, part number 063-8244-06. The following documents have
been revised:
Document Part number
K2 Media Client Field Kit Upgrade Instructions 071-8450-02
K2 Media Client Quick Start Guide for SD-00 models 071-8453-04
K2 Media Client Quick Start Guide for HD-00 models 071-8454-04
K2 Media Client User Manual 071-8459-03
K2 Media Client System Guide 071-8460-05
K2 Storage System Instruction Manual 071-8461-04
Monitoring the K2 Media Client with NetCentral 071-8464-02
Monitoring the K2 Media Server with NetCentral 071-8465-02

6K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Feature limitations in this release
Feature limitations in this release
The following information applies to the K2 Storage System. Refer to the K2 Media
Client Release Notes for similar information that applies to the K2 Media Client.
• There is no centralized logging of the K2 Storage System. Logs are stored on each
individual device.
Changes in previous releases
The following sections describe the changes in past releases.
Version 3.2.58
•Catch server support — The K2 Capture Service provides features for
automatically importing media from DG and Pathfire catch servers. Refer to the K2
Media Client System Guide for procedures.
•Control point PC — The Grass Valley control point PC is now on the Dell 830
platform. To make a recovery disk image, you must use recovery CD 063-8245-03.
•Lx0 RAID can expand L2 RAID — If you have a K2 Storage System with L2 RAID,
you can expand it using Lx0 RAID.
•Media File System — Upgrade to version 3.0.3b.56 SNFS (StorNext File System)
software is required. This is the media file system software.
•Level 35 — An additional pre-defined level is available for the K2 Storage System.
Refer to the relevant sections later in this document.
•Documentation for this 3.2.74 release — The following manuals have been revised
for this release:
The revised manuals are on the December 2007 K2 Documentation CD, part
number 063-8244-05, labeled “Software version 3.2”.
Version 3.2.56
•K2 Storage System levels 10, 20, 30 — A newstorage infrastructure is available with
Monitoring the K2 Level 2 and Level 3 RAID with NetCentral 071-8467-01
K2 Media Client Service Manual 071-8468-06
K2 Media Client Quick Start Guide for SDA-00 models 071-8576-02
K2 Storage System Level 10 Cabling Guide 071-8596-01
K2 Lx0 RAID Instruction Manual 071-8614-01
K2 InSync User Guide 071-8529-01
Document Part number
K2 Media Client Service Manual 071-8468-04
K2 Media Client System Guide 071-8460-04
Document Part number

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 7
Version 3.2.56
pre-defined levels 10, 20, 30, and Nearline 10. Each level is available with both
redundant and non-redundant configurations. New or changed devices with these
levels are as follows:
• L10, GS, and LS K2 Media Servers — Built on Dell platforms with
configurations to support online K2 Storage Systems.
• NH1 K2 Media Servers — Built on a Dell platform and configured to support
the role of FTP server on both online and nearline K2 Storage Systems.
• NH1-10GE K2 Media Servers — Built on a Dell platform. Provides 10 Gig
bandwidth to support the role of FTP server on both online and nearline K2
Storage Systems.
• K2 RAID — These RAID storage devices provide 4 Gb/s bandwidth.
• GigE switch ISLs — On systems with two switches, it is now recommended to
use three 1 Gig ISLs rather than the 10 Gig ISLs.
Refertothe K2 StorageSystemInstructionManualforcompletedescriptionsof the
new storage infrastructure.
•Media File System — Upgrade to version 3.0.1b.39 SNFS (StorNext File System)
software is required. This is the media file system software.
•Storage Utility — Enhancements for network settings allow two RAID controllers
to be configured at once. Also, bound disks are now labeled as RANK, rather than
LUN.
•Documentation for this 3.2.56 release — Use the September 2007 K2
Documentation CD (part number 063-8244-04) with release 3.2.56. This CD is
labeled “Software version 3.2”, and contains the following documents:
Document Part number
Fibre Channel Switch Installation Manual - QLogic 5202 SANbox 071-8429-01
K2 Level 2 RAID Instruction Manual 071-8462-01
K2 Level 3 RAID Instruction Manual 071-8463-00
K2 Lx0 RAID Instruction Manual 071-8614-00
K2 Media Client Field Kit Upgrade Instructions 071-8450-01
K2 Media Client Quick Start Guide for HD-00 models 071-8454-03
K2 Media Client Quick Start Guide for SD-00 models 071-8453-03
K2 Media Client Quick Start Guide for SDA-00 models 071-8576-01
K2 Media Client Service Manual 071-8468-03
K2 Media Client System Guide 071-8460-03
K2 Media Client User Manual 071-8459-02
K2 Storage System Instruction Manual 071-8461-03
K2 Storage System Level 10 Cabling Guide 071-8596-00
K2 Storage System Level 2 Cabling Guide 071-8593-00
K2 Storage System Level 20 Cabling Guide 071-8597-00

8K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Changes in previous releases
Do not use documents from the July 2007 K2 Documentation CD. The July 2007
CD is also labeled “Software version 3.2”.
Version 3.2.21
•Licensing for K2 system software — There are licensing requirements for version
3.2.74 system software. Refer to “About K2 system software licensing” later in
these release notes.
•Expansion by bandwidth — You can add disks to increase bandwidth and expand
the media file system. You can do this while retaining existing media. If you have
media from Aurora products in your K2 Storage System, refer to the section about
bandwidth expansion for Aurora products in the K2 Storage System Instruction
Manual.
•EULA at first startup — When you receive a K2 Media Server new from Grass
Valley, at first startup an End User License Agreement (EULA) dialog box opens
automatically on the screen. This is normal behavior and occurs only at the first
startup.
Version 3.1.14
•SQL 2005 — This release of K2 system software is qualified to work with Microsoft
SQL Server 2005, which is on new K2 Media Servers shipping from Grass Valley.
To retain compatibility, thisreleaseis also qualifiedto work withSQL 2000, which
is on previously shipped K2 Media Servers. Therefore, upgrading to K2 System
Software version 3.1.14 on existing systems does not require an upgrade to SQL
Server 2005.
•RSTP GigE switch configuration — Recent testing has revealed that the HP
ProCurve Ethernet switches must have their Spanning Tree Protocol (STP)
configured to RSTP, rather than STP. Some switch configuration procedures do
not have this specified. You should check this setting on your switch or switches
as soon as possible, as instructed in the K2 Storage System Instruction Manual.
Version 3.1.13
•Factory installation — This release provides updated software for pre-installation
K2 Storage System Level 3 Cabling Guide 071-8594-00
K2 Storage System Level 30 Cabling Guide 071-8598-00
K2 Storage System Nearline 10 Cabling Guide 071-8599-00
K2 TimeDelay User Manual 071-8510-01
Monitoring the HP ProCurve Ethernet Switch with NetCentral 071-8466-01
Monitoring the K2 Level 2 and Level 3 RAID with NetCentral 071-8467-00
Monitoring the K2 Lx0 RAID with NetCentral 071-8615-00
Monitoring the K2 Media Client with NetCentral 071-8464-01
Monitoring the K2 Media Server with NetCentral 071-8465-01
Monitoring the Qlogic SANbox Fibre Channel Switch with NetCentral 071-8471-00
Document Part number

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 9
Version 3.1.12
at the factory and for upgrade of existing systems at customer sites. The release
contains quality and performance improvements.
•Product compatibility — This release is qualified with updated versions of Grass
Valley News products. Refer to compatibility tables later in these release notes.
•Media File System — Upgrade to version 2.6.5b50 SNFS (StorNext File System)
software is required. This is the media file system software.
•2900 series switch — A new Gigabit Ethernet switch, the “ProCurve Networking
Switch 2900 Series” is qualified for use with K2 Storage Systems. Its use and
configuration are the same as the existing 3400cl series switch, as documented in
the K2 Storage System Instruction Manual part number 071-8461-01, with the
following exceptions:
-Set Flow Controlto Enable for all ports and trunks on the 2900 series switch.
This is an important difference from the configuration of the 3400cl series
switch, in which Flow Control is set to Disable.
NOTE: You must set Flow Control to Enable. Failure to do so results in
unacceptably low performance for record operations.
- The switch has been qualified with firmware version T.11.12. Check the
firmware version on the switch and downgrade or upgrade as necessary.
- The two 10 Gigabit ports are standard on the 2900 series switch.
2900 series switches and 3400cl series switches are fully compatible and can
coexist on the network. Having the Flow Control setting different on ports and/or
trunks between the two different models of switches (enable for 2900 series,
disable for 3400cl series) does not cause problems. If your existing 3400cl series
switches are properly configured, it is not necessary to reconfigure them in order
to make them work with 2900 series switches.
Version 3.1.12
•RAID controller firmware and disk drive microcode — New versions are supported
and ship pre-installed on new systems. Refer to compatibility tables later in these
release notes. Upgrade to these new versions is not required. The changes in these
versions do noteffect functionality asa K2 RAID storage device. Thenew versions
are compatible with all previous versions.
•Dell 2950 — The Dell 2950 PowerEdge server is now qualified as a platform for the
K2 Media Server.
Version 3.1.9 and lower
Refer to previous release notes for information about these older releases.

10 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
K2 system version compatibility
K2 system version compatibility
Versions qualified for compatibility with this 3.2.74 release of K2 software are
summarized in the following tables.
Components on K2 Storage System devices
Versions of components that reside on K2 Storage System devices are compatible
with this 3.2.74 release of K2 software as follows:
K2 device Component Version Comment
K2 Media Client Windows Operating System Windows
XP With the latest updates
AppCenter 3.2.74 —
Media file system (SNFS) 3.1.2.RC25
225.6138 —
QuickTime 7 —
Microsoft .NET Framework 3.5 SP1 —
SiteConfig Network
Configuration Connect Kit 1.0 —
K2 Media Server Windows Operating System Windows
2003 Server With the latest updates
K2 Server software 3.2.74 —
Media file system (SNFS) 3.1.2.RC25
225.6138 —
QuickTime 7 —
SQL Server 2000 or
2005 SP2 Systems with multiple K2 Media Servers must be at the same SQL version on all
servers. Contact Grass Valley Support for
more information.
Microsoft .NET Framework 3.5 SP1
SiteConfig Network
Configuration Connect Kit 1.0
HP ProCurve 3400cl
series GigE switch Firmware M.08.66 This older version is still compatible.
M.08.86 Upgrade to this version is recommended.
HP ProCurve 2900
series GigE switch Firmware T.11.12 Qualified with this version only. Upgrade or downgrade as necessary.
Level 2 RAID Controller firmware RV62 Filename: 03FHRV62.BIN
This older version is still compatible.
RV70 Filename: 03FHRV70.BIN
Upgrade to this version is recommended.
LAN card firmware GS05 Filename: 03SPGS05.bin
Upgrade to this version is recommended.

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 11
Level 2 RAID disk drive microcode
Level 2 RAID disk drive microcode
Versions of disk drive microcode are compatible with this 3.2.74 release of K2
software as summarized in the following table:
Level 3 RAID Controller firmware for
online systems 04VJ Filename: 04FH04VJ.BIN This older version is still compatible.
05VD Filename: 04FH05VD.BIN
Upgrade to this version is recommended.
05VG Filename: 04FH05VG.BIN
Upgrade to this version is optional.
Controller firmware for
nearline primary chassis 05ND Filename: 04FH05ND.BIN This older version is still compatible.
05NG Filename: 04FH05VN.BIN
Upgrade to this version is optional.
Controller firmware for
nearline expansion chassis 06F Filename: DEA_AP.06F
Level 10 RAID Controller firmware for
online and nearline primary
chassis
07VG Filename:D1_07VG.BIN
Controller firmware for
online and nearline
expansion chassis
010G Filename: ENCL_010G.BIN
Level 20/30 RAID Controller firmware for
online and nearline primary
chassis
07VG Filename:D3_07VG.BIN
Controller firmware for
online and nearline
expansion chassis
010G Filename: ENCL_010G.BIN
K2 ASI Media Client K2 ASI Media Client
software 5.4.4 —
Microsoft .NET Framework 3.5 SP1 —
SiteConfig Network
Configuration Connect Kit 1.0 —
Disk Drive
Capacity Microcode Type Microcode Version Microcode File NameaComments
73G Interface 0003 ST373207FC 0003.bin These older versions are still compatible.
Servo B58
Interface DB90 ST373207FC DB90.bin Upgrade to these versions is optional.
Servo B5A
K2 device Component Version Comment

12 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
K2 system version compatibility
Be aware that Storage Utility can report inconsistent disk drive microcode versions.
This can be a normal condition, since the Level 2 RAID system supports multiple
drive capacities and microcode versions. Be sure to compare the version numbers
with this table, and update only as required.
146G Interface 0003 ST3146707FC 0003.bin These older versions are still compatible.
Servo B58
Interface DB90 ST3146707FC DB90.bin Upgrade to these versions is optional.
Servo B5A
300G Interface 0003 ST3300007FC 0003.bin These older versions are still compatible.
Servo B58
Interface DB90 ST3300007FC DB90.bin Upgrade to these versions is optional.
Servo B5A
a. For Level 2 RAID, interface and servo microcode are combined in one file
Disk Drive
Capacity Microcode Type Microcode Version Microcode File NameaComments

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 13
Level 3 RAID disk drive microcode
Level 3 RAID disk drive microcode
Versions of disk drive microcode are compatible with this 3.2.74 release of K2
software as summarized in the following table:
When loading Level 3 RAID disk drive microcode, select the controller to load
microcode on all drives. Do not select an individual drive to load microcode. First
load the servo file for the specific drive capacity, then load the interface file. After
loading the interface file, wait several minutes while the drives automatically
re-power themselves.
Be aware that Storage Utility can report inconsistent disk drive microcode versions.
This can be a normal condition, since the Level 3 RAID system supports multiple
drive capacities and microcode versions. Be sure to compare the version numbers
with this table, and update only as required.
Disk Drive
Capacity Microcode Type Microcode Version Microcode File Namea
a. For Level 3 RAID, interface microcode and servo microcode each have their own file
Comments
73G Interface 0003 CH7_10K_Interface.0003 These older versions are still
compatible.
Servo B58 CH7_10K_ST373207FC_Servo.B58
Interface DB90 CH7_10K_Interface.DB90 Upgrade to these versions is
optional.
Servo B5A CH7_10K_ST373207FC_Servo.B5A
146G Interface 0003 CH7_10K_Interface.0003 These older versions are still
compatible.
Servo B58 CH7_10K_ST3146707FC_Servo.B58
Interface DB90 CH7_10K_Interface.DB90 Upgrade to these versions is
optional.
Servo B5A CH7_10K_ST3146707FC_Servo.B5A
300G Interface 0003 CH7_10K_Interface.0003 These older versions are still
compatible.
Servo B58 CH7_10K_ST3300007FC_Servo.B58
Interface DB90 CH7_10K_Interface.DB90 Upgrade to these versions is
optional.
Servo B5A CH7_10K_ST3300007FC_Servo.B5A

14 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
K2 system version compatibility
Level 10/20/30 RAID disk drive microcode
Versions of disk drive microcode are compatible with this 3.2.74 release of K2
software as summarized in the following table:
When loading RAID disk drive microcode for Level 10, 20, and 30 RAID devices,
select the controller to load microcode on all drives. Do not select an individual drive
to load microcode. First load the servo file for the specific drive capacity, then load
the interface file. Afterloading theinterface file, wait severalminutes while the drives
automatically re-power themselves.
Be aware that Storage Utility can report inconsistent disk drive microcode versions.
This can be a normal condition, since the RAID system supports multiple drive
capacities and microcode versions. Be sure to compare the version numbers with this
table, and update only as required.
Disk Drive
Capacity Microcode Type Microcode Version Microcode File Namea
a. Interface microcode and servo microcode each have their own file
Comments
73G Interface 0002 CT15K5SAS.01_
Servo 0002 CT15K5SAS_73.__1
300G Interface 0002 CT15K5SAS.01_
Servo 0002 CT15K5SAS_300.__1

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 15
Grass Valley products
Grass Valley products
Grass Valley products are compatible with this 3.2.74 release of K2 software as
follows:
Third party products
Products by manufacturers other than Grass Valley are compatible with this 3.2.74
release of K2 software as follows:
Recovery CD compatibility
To create a recovery disk image of a K2 Storage System device, use a compatible
version of the recovery CD, as follows:
Product Version Comments
Profile XP Media Platform 5.4.8 or higher From a K2 system you can browse/transfer assets
on a Profile XP system.
M-Series iVDR 2.0.13 or higher Some transfer limitations
Aurora products 6.5 Check withGrassValley Support regarding version
availability.
NetCentral 4.1.18 or higher Upgradeto the latest ServicePackisrecommended.
Information is provided when you license
NetCentral.
UIM 2.1.1.223 or
higher —
Aurora Mirrored System
Manager 3.2.7 CheckwithGrass ValleySupport regardingversion availability.
K2 InSync 4.0.1 Refer to licensing information in K2 Media Client
Release Notes for special procedures.
K2 TimeDelay 2.1.3 —
K2 Avid plug-in 1.0.0.6 —
ContentShare — Not supported
Product Version Comments
Pathfire Transfer Service 5.4.3.0 This version required for operation with the
licensable K2 Pathfire capture service option.
DG 1.4.7.0 or higher This version required for operation with the
licensable K2 DG capture service option.
Device Platform CPU Compatible Recovery CD(s),
by part number
K2 Media Client All All 063-8245-00
063-8245-01

16 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
About custom K2 Storage Systems
About custom K2 Storage Systems
Custom systems are those that do not fit one of the pre-defined Level 2, 3, 10, 20, or
30 configurations. For example, aK2 Storage System with Fibre ChannelattachedK2
Media Clients is considered a custom system. Custom systems that are an extension
of Level 2 or 3 are considered to be Level 4 systems. Custom systems that are an
extension of Level 10, 20, or 30 are considered to be Level 40 systems. Only qualified
Grass Valley personnel should attempt to design, install, and configure custom
systems.
The K2 documentation set is intended for customers with pre-defined Level 2, 3, 10,
20, or 30 systems. While much of the information also applies to custom systems,
consult your Grass Valley representative before using Level 2, 3, 10, 20, or 30
procedures on a custom system.
About K2 system software licensing
K2 system software version 3.2.74 must be licensed. Licensing is enforced at the K2
Media Client, so every K2 Media Client running version 3.2.74 must have a valid
license in place. Also, you must upgrade a control point PC to version 3.2.74 in order
to access a version 3.2.74 K2 Media Client. No license is required on the K2 Media
Server.
K2 Media Clients shipping new from the factory have version 3.2.74 pre-installed
with a permanent license in place, so no licensing steps are required. However, if you
upgrade an existing K2 Media Client from a version lower than 3.2 to version 3.2.74,
the software installs with a trial license in place. You must procure a permanent
license from Grass Valley and install it on the K2 Media Client before the trial period
expires. For licensing procedures, refer to the K2 Media Client Release Notes.
Upgrading software on the K2 Storage System
NOTE: These upgrade instructions assume that current K2 software is at version
3.0.1.4 or higher. If you have a lower version of software, contact Grass Valley
Support before upgrading.
K2 Media Server Dell 860, Dell 2850 All 063-8246-00
063-8246-01
063-8246-02
Dell 1950, Dell 2950 Woodcrest, Clovertown 063-8246-00
063-8246-01
063-8246-02
Harpertown 063-8246-03
Control point PC Dell 820 All 063-8245-00
063-8245-01
063-8245-02
063-8245-03
Dell 830 All 063-8245-03
Device Platform CPU Compatible Recovery CD(s),
by part number

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 17
Step 1: Make recovery disk images of K2 clients
K2 system software version 3.2.74 is installed on new K2 systems as they come from
the factory. If you have a new K2 system, you should not need to upgrade software.
ForgeneralinformationaboutK2software,referto theK2 Storage System Instruction
Manual and the K2 Media Client System Guide.
Do not attempt to upgrade software incrementally across the devices of a K2 Storage
System while media access is underway. Online software upgrading is not supported.
The following installation steps provide information specifically for the upgrade to
version 3.2.74 software. Read the information in these sections carefully before
attempting any upgrade to software on any of the devices of a K2 Storage Systems,
including K2 systems, Aurora Edit systems, or other clients.
NOTE: When upgrading from a version lower than 3.2, K2 system software installs
with a trial license. You will need a permanent license to operate beyond the trial
period. Before beginning this upgrade process, read licensing information
elsewhere in these release notes.
Step 1: Make recovery disk images of K2 clients
Do not do this step if:
• You previously made a disk images of your K2 Media Clients and K2 appliances
at their current software version. Skip ahead to “Step 2: Take K2 clients offline”.
Do this step if:
• You do not have disk images of your K2 Media Clients and K2 appliances at their
current software version.
The recommended procedure is to make a recovery disk image immediately after a
software upgrade. If you neglected to do this when you last upgraded software you
should make the recovery disk imagenow, beforeupgrading to the new version.Refer
to the K2 Media Client Service Manual or the K2 ASI Media Client Installation and
Service Manual for instructions.
Step 2: Take K2 clients offline
When upgrading software on a K2 Storage System, you upgrade software on K2
Media Servers before you upgrade software on the connected K2 Media Clients and
K2 appliances. While you are upgrading software on K2 Media Servers you must
keepall connectedK2clientsshutdown. Do notpowerup K2 clientsuntiltheupgrade
on K2 Media Servers is complete and the media file system/database server is fully
operational.
Do the following on each K2 Media Client and K2 appliance on the K2 Storage
System:
1. Stop all media access.
2. Shut down the K2 client.
Step 3: Manage multiple K2 Media Servers
Do not do this step if:
• You are upgrading a K2 Storage System with only one K2 Media Server. Skip

18 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Upgrading software on the K2 Storage System
aheadto “Step 4: Disable OpForce service”and begintheupgradeontheK2 Media
Server.
Do this step if:
• You are upgrading a non-redundant K2 Storage System with multiple servers. This
means you have just one K2 Media Server that takes the role of media file system/
database server and one or more other K2 Media Servers dedicated to other roles,
such as FTP server.
• You are upgrading a redundant K2 Storage System. This means you have two K2
Media Servers (primary and backup) that take the role of media file system/
database server.
NOTE: If the K2 Storage System has multiple K2 Media Servers, you must upgrade
all to the same version.
If you are upgrading a non-redundant K2 Storage System with multiple servers, do the following:
1. Upgrade the server that takes the role of media file system/database server first.
The upgrade starts with the next step “Step 4: Disable OpForce service”.
2. After the media file system/database server is upgraded and when instructed to do
so in “Step 14:Upgrade remaining K2 Media Servers” later in this section, upgrade
your other servers.
If you are upgrading a redundant K2 Storage System, do the following:
Apply the remainder of this step and subsequent steps to your two K2 Media Servers
that take the role of media file system/database server. If you have additional servers,
upgrade them later, when instructed to do so in “Step 14: Upgrade remaining K2
Media Servers”.
To prevent triggering failover mechanisms, you must manage primary/backup roles
and upgrade media file system/database servers in the proper sequence, as follows:
1. Determine the current primary/backup roles of the servers. You can use Server
Control Panel (via the K2 System Configuration application or on the local K2
Media Server) or NetCentral to make this determination.
2. Shut down the backup server.
3. Upgrade the primary server, beginning with the next step “Step 4: Disable OpForce
service”.
Step 4: Disable OpForce service
If you have not already done so, it is recommended that you disable the OpForce
service, to make system startup faster. Refer to the procedure in the K2 Storage
System Instruction Manual.
Step 5: Make recovery disk image
Do not do this step if:
• You previously made a disk image of the K2 Media Server at its current software
version. Skip ahead to “Step 6: Install “High Priority” Windows updates

October 19, 2008 K2 Storage System Version 3.2.74 Release Notes 19
Step 6: Install “High Priority” Windows updates (recommended)
(recommended)”.
Do this step if:
• You do not have a disk image of the K2 Media Server at its current software
version.
The recommended procedure is to make a recovery disk image immediately after a
software upgrade. If you neglected to do this when you last upgraded software you
should make the recovery disk imagenow, beforeupgrading to the new version.Refer
to the K2 Storage System Instruction Manual for instructions.
If your K2 Media Server has multiple disk images on the E: partition, you might need
to delete some to make room for a new disk image. If some of these images are the
generic recovery disk image that shipped with the system, refer to “Using generic
recovery disk images” on page 47 of these release notes to determine which images
you can delete.
Step 6: Install “High Priority” Windows updates (recommended)
Windows “High Priority” updates are recommended, but not required, for version
3.2.74. While you have K2 Media Servers in anoffline state to upgrade software, you
should check to see if there are any new updates that you need to install. Use standard
Windows procedures.
CAUTION: Only “High Priority Updates” should be installed. Do not
install other Windows or driver updates.
Step 7: Upgrade QuickTime
Do not do this step if:
• QuickTime is currently at version 7. This is the case if the current K2 software is a
3.1.x.xversionor higher,as QuickTime7 is requiredstartingwithversion3.1. Skip
ahead to “Step 9: Uninstall K2 software”.
Do this step if:
• QuickTime is at a version lower than 7. This is the case if the current K2 software
is a 3.0.1 version.
To upgrade QuickTime, do the following:
1. Insert the version 3.2.74 K2 System Software CD in the K2 Media Server’s CD
drive, if it is not alreadyinserted, or otherwise accessthe version 3.2.74 installation
files.
2. Locate and open the following QuickTime install file:
QuickTimeInstaller.exe
3. Work through the install wizard. Choose English and respond with Next,Yes,Next,
Finish, and No Thanks.
!

20 K2 Storage System Version 3.2.74 Release Notes October 19, 2008
Upgrading software on the K2 Storage System
Step 8: Install ProductFrame support
Before doing this step:
Determine if ProductFrame support is already installed, as follows:
• Open Add/Remove Programs and look for the following:
• SiteConfig Network Configuration Connect Kit
• Microsoft .NET Framework 3.5 SP1
Do not do this step if:
• The Connect Kit and .Net 3.5 are already installed. This is the case if the K2 Media
Server shipped new from the factory with version 3.2.74 or higher, or if the K2
Media Server was previously upgraded to version 3.2.74 or higher using these
upgrade instructions. Skip ahead to “Step 6: Uninstall K2 appliance software”.
Do this step if:
• The Connect Kit and .Net 3.5 are not both already installed.
Install ProductFrame support by installing the Connect Kit. When you install the
Connect Kit, .Net 3.5 is also installed, as follows:
1. Insert the version 3.2.74 K2 System Software CD in the K2 Media Server’s CD
drive, if it is not alreadyinserted, or otherwise accessthe version 3.2.74 installation
files.
2. On the CD in the ConnectivityKit directory find GVG_ConnKit.exe. This is a
self-extracting archive. Extract it to C:\temp.
3. In C:\temp open the ConnectivityKit directory and run setup.exe.
4. Wait while .Net 3.5 installs. This can take several minutes. During this time there
is minimal indication of progress. Do not shutdown or otherwise interfere with the
installation process.
After the .Net installation process completes, a message appears that prompts you
to restart.
5. Restart as prompted.
After startup processes complete, the Connect Kit installation wizard opens
6. Work through the install wizard. Accept all defaults. Respond with Next and Close.
7. When prompted, you do not need to restart the machine.
It is not necessary to restart at this point. The restart after you uninstall SNFS in a
later step is sufficient.
Step 9: Uninstall K2 software
1. Make sure all connected K2 Media Clients and K2 appliances are shut down.
2. Use the Windows Add/Remove Programs control panel and uninstall K2 software.
It is not necessary to restart the K2 Media Server at this point. The restart after you
uninstall SNFS in the next step is sufficient.
3. Identify the currently installed version of SNFSsoftware. If you are not sure, check